Novotel Madrid City Las Ventas 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 173

Novotel Madrid City Las Ventas - Image 1
Novotel Madrid City Las Ventas - Image 2
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Novotel Madrid City Las Ventas - Image 4

Opis

O hotelu

  • Bezpośredni autobus do Puerta del Sol i 9 minut spacerem do stacji metra

  • Pokoje rodzinne (bezpłatny pobyt dla 2 dzieci do lat 16)

  • Bezpłatny minibar w pokoju VIP w przypadku rezerwacji na naszej stronie internetowej

  • Basen otwarty od 15 maja do 15 września

  • Zwierzęta mile widziane, wymagana rezerwacja przed przyjazdem

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Lokalizacja hotelu

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRYT
Hiszpania

Pozycja GPS:40.441433, -3.657524

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Restaurante Insolito

Wykwintną śródziemnomorsko-wschodnią kuchnię fusion ze świeżymi składnikami uzupełniają niesamowite widoki z tarasu. Zrelaksuj się przy koktajlu w barze, oglądając sport w telewizji.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.6/5  Liczba opinii: 1 173

Ocena TripAdvisor  4.3/5  Liczba opinii: 193

Certyfikat Doskonałości 2025

Nice Room and an Excellent Restaurant

Ocena na stronie TripAdvisor 5.0/5

Joseph-2000-2000 Opinia zatwierdzona w TripAdvisor

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

Ocena na stronie TripAdvisor 1.0/5

tintina2001 Opinia zatwierdzona w TripAdvisor

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

Ocena na stronie TripAdvisor 2.0/5

GlobeTrotting452995 Opinia zatwierdzona w TripAdvisor

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

Ocena na stronie TripAdvisor 2.0/5

NZTraveller20 Opinia zatwierdzona w TripAdvisor

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

Great family friendly hotel

Ocena na stronie TripAdvisor 5.0/5

Simona T Opinia zatwierdzona w TripAdvisor

We had a fantastic stay at Novotel Madrid City Las Ventas! The hotel is perfect for families—spacious, clean, and welcoming. The staff provided excellent service throughout our stay, always kind and ready to help. Our room was spotless and very comfortable, and the breakfast was exceptional—a great selection of fresh, tasty options that both adults and kids enjoyed. The atmosphere is relaxed and family-friendly, making it an ideal choice for anyone traveling with children.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 678 Liczba opinii 7.4/10 Lokalizacja
  • 905 Liczba opinii 7.7/10 Pokój
  • 1 285 Liczba opinii 9.3/10 Obsługa
  • 23 Liczba opinii 9.3/10 Internet
  • 669 Liczba opinii 8.9/10 Śniadanie
  • 430 Liczba opinii 7.6/10 Jedzenie
  • 423 Liczba opinii 8.6/10 Czystość
  • 276 Liczba opinii 8/10 Udogodnienia

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