Novotel Madrid Center 4성

고객 평점 (ALL 평가) 4.5/5 3,318 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Madrid Center - Image 1
Novotel Madrid Center - Image 2
Novotel Madrid Center - Image 3
Novotel Madrid Center - Image 4
O Donnell 53, 28009 MADRID, 스페인

호텔설명

호텔 추가 정보

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

숙박

호텔 위치

Novotel Madrid Center

O Donnell 53
28009 MADRID
스페인

GPS:40.421618, -3.672168

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,318 리뷰

TripAdvisor 평가  4.2/5  2,698 리뷰

Needs improvement

트립어드바이저 평점 3.0/5

Charlie G TripAdvisor 인증 리뷰

rude service, rooms ok , could be better in terms of cleaning. we are Accor costumers and we have some expectation from Novotel hotels but this one was disappointing.

Dear Charlie, Thank you for sharing your feedback regarding your recent stay. I apologize for the service and cleaning issues you encountered, as we strive to meet our guests' expectations. Your comments will be taken into consideration to enhance our services moving forward. Best regards, Novotel Madrid Center

Because people like Yuri, traveling feels special

트립어드바이저 평점 5.0/5

Irakli E TripAdvisor 인증 리뷰

From the moment I arrived, the front desk staff made me feel welcome and valued. Check-in was smooth, efficient, and handled with genuine warmth and professionalism. Every member of the team went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was spotless, beautifully maintained, and had a relaxing atmosphere. The staff’s attention to detail and willingness to help with any request truly made the experience stand out. A special thanks to Yuri at the reception for his amazing attitude and help throughout my stay. He was polite, friendly, and always ready to assist — from check-in to giving great local tips. Yuri is also a truly kind person who always finds a moment to talk and make you feel at home. He made my stay much better!

Dear Irakli E, Thank you for taking the time to share your positive experience at Novotel Madrid Center. We are delighted to hear that you felt welcomed and valued from the moment you arrived, and that our front desk staff, particularly Yuri, contributed to your enjoyable stay. It is gratifying to know that our dedication to maintaining a spotless environment and providing a relaxing atmosphere resonated with you. We pride ourselves on our team’s attention to detail and their commitment to ensuring that each guest's needs are met. Your kind words about Yuri's professionalism and warmth will certainly be shared with him and the rest of our team, as they strive to make every guest feel at home. Thank you once again for your feedback, and we look forward to the opportunity of welcoming you back in the future. Best regards, Novotel Madrid Center

Hotel rooms good, meeting rooms below average, AV support poor

트립어드바이저 평점 4.0/5

45moniqued TripAdvisor 인증 리뷰

Comfortable bed, good bathroom, good shower. Breakfast was very luxerious, many choices, warm and cold, cheeses, bread, fresh fruit, smoothies and much more. Rooms were quite expensive, 800E for 3 nights (breakfast included). Meeting rooms were at minus one, no daylight, no athmosphere. AV support was poor despite presence of TV screens. No online meeting possible because there was no microphone connected. Food was excellent.

Dear Monique, Thank you for sharing your feedback regarding your recent stay at Novotel Madrid Center. We are pleased to hear that you enjoyed the comfort of your room, the luxurious breakfast selection, and the quality of our food. However, we regret to learn that the meeting room facilities did not meet your expectations, particularly concerning the AV support and overall atmosphere. Your comments will be noted as we strive to enhance our services. We appreciate your insights and hope to have the opportunity to welcome you back in the future. Best regards, Novotel Madrid Center

Yuri made the biggest impact on the wonderful impression about this Novotel

트립어드바이저 평점 5.0/5

smvls TripAdvisor 인증 리뷰

A good hotel in a great location. Very convenient for getting anywhere. Special thanks to Yuri, who was incredibly welcoming and warm.

Great first time vist to Madrid

트립어드바이저 평점 5.0/5

Mike_Balt TripAdvisor 인증 리뷰

The staff is super helpful and friendly, the bar/ restaurant food was really good, I usually avoid eating at the hotel, but it was very good and priced to be nice

Dear Mike, Thank you for your kind words about our staff and the dining experience at our hotel. We are delighted that you enjoyed your stay and the food exceeded your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,567 리뷰 8.9/10 위치
  • 1,881 리뷰 6.9/10 객실
  • 1,728 리뷰 8.7/10 서비스
  • 40 리뷰 2.3/10 인터넷 가격
  • 1,103 리뷰 5.6/10 안락함
  • 987 리뷰 8.8/10 조식
  • 666 리뷰 7.5/10 청결도
  • 410 리뷰 3.5/10 가격 대비 가치

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