Novotel Madrid Center 4성

고객 평점 (ALL 평가) 4.5/5 3,997 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Madrid Center - Image 1
Novotel Madrid Center - Image 2
Novotel Madrid Center - Image 3
Novotel Madrid Center - Image 4
O Donnell 53, 28009 MADRID, Spain

호텔설명

호텔 추가 정보

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

숙박

호텔 위치

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,997 리뷰

TripAdvisor 평가  4.2/5  2,671 리뷰

you deserve better

트립어드바이저 평점 1.0/5

Javier J TripAdvisor 인증 리뷰

2 to 3 star french tourist class, mediocre chain hotel at best…and thats only because of location. Uncomfortable spring beds, no shower pressure, hit or miss on cleanliness and front desk service. Very loud cleaning service in hallways and adjacent rooms, making it hard to rest. Loud banging noises, dragging furniture and audible chatter. Very thin walls in some rooms that have walls so thin they shake during cleaning process. Lock your door because of frequent mistakes on knocking once and opening door simultaneously, with or without do not disturb sign posted. Expensive parking if you are driving. Limited TV channels, outdated TVs, at times tiny. Many rooms with windows facing a patio of buildings offering no light, no access to fresh air, cave like atmosphere. Outdated and very basic and dark furniture. Very hot synthetic and hot bedding, worn out, over used towels. Total lack of attention to detail in rooms (moldy silicone in shower areas, etc) Hit or miss on food quality, terrible service in restaurant and roof deck. Restaurant, bar and lobby in basement with overwhelming perfume scent fron scent difusers to hide overall stench of sewer pipes.

Thanks for the great service

트립어드바이저 평점 5.0/5

Timothy F TripAdvisor 인증 리뷰

I love staying here, and do so, often for work. The entire staff is so genuinely friendly, and helpful. The receptionist’s desk, are so warm, and welcoming. With the concierge, I’ve received generous suggestions re restaurants, times, directions, etc. And the eat in bar, is just plain fun for my associates and myself . As a business traveler, I recommend Novotel Madrid City Center, wholeheartedly. Enjoy

Thank you for your complimenting a review of your stay with us Timothy and for highly recommending our hotel. We were really happy to read that you have enjoyed your stay and it is always a rewarding experience for the Hotel staff to know that the services we provided to our guests are very much appreciated. We look forward to welcoming you again in the near future. Customer Care @NovotelMCenter

A Ordinary hotel in good location

트립어드바이저 평점 3.0/5

PUNITBANSAL 가족 - TripAdvisor 인증 리뷰

It’s a hotel at good location but amenities and services are ok. Their rooms are quite small and room service is chargeable ! They don’t understand English well . Breakfast menu is monotonous and same on all days ! Novotel is much better in India . I asked for a milk sachet for making tea in room and it’s chargeable !!

Thank you for your message, we will share it with our team. Customer Care @NovotelMcenter

Rude Luggage room guy

트립어드바이저 평점 1.0/5

Excursion40591009594 TripAdvisor 인증 리뷰

The luggage room guy Francesco was being extremely rude to us multiple times for no reason. He getting angry for no reason at all and making weird aggressive gestures to the customers only because we asked two separate tickets for our luggages because we were going to pick them up separately. For this reason only I'm never staying here again, only shows that staff is not informed well about how to threat a customer. Terrible service.

Thanks for sharing your opinion, we will speak with our collegue just to be sure what could happend that day. Sorry for the inconvenineces, and hope you have a nice week. Kind regards, Customer Care @NovotelMcenter

24h Restaurant

트립어드바이저 평점 5.0/5

Joseph-2000-2000 비즈니스 - TripAdvisor 인증 리뷰

This hotel in centre of Madrid is amazing: it has a 24h open restaurant! The food received was very good and there are also large screens following important sports event with many exicted families as fans. The hotel rooms were very nice. Staff was kind and helpful to solve my problems.

We are delighted to know you enjoyed your stay and we hope to have the pleasure of welcoming you back soon. Have a nice day! Customer Care @NovotelMCenter

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,738 리뷰 9/10 위치
  • 2,076 리뷰 7.1/10 객실
  • 1,986 리뷰 9/10 서비스
  • 50 리뷰 2.9/10 인터넷 가격
  • 1,251 리뷰 5.8/10 안락함
  • 1,093 리뷰 8.8/10 조식
  • 728 리뷰 7.8/10 청결도
  • 455 리뷰 3.9/10 가격 대비 가치

Powered by Trustyou

주변에 있는 다른 시설

Madrid 지역 모든 호텔
내부 체제 규정

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.