Novotel Madrid City Las Ventas 4성

고객 평점 (ALL 평가) 4.6/5 1,198 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Madrid City Las Ventas - Image 1
Novotel Madrid City Las Ventas - Image 2
Novotel Madrid City Las Ventas - Image 3
Novotel Madrid City Las Ventas - Image 4
Albacete 1, Esquina avenida de badajoz, 28027 MADRID, 스페인

호텔설명

호텔 추가 정보

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free minibar in the Executive Room if you book on our website

  • Pool open from May 15 to September 15

  • Pets welcome, reservation required prior to arrival

숙박

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호텔 위치

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
스페인

GPS:40.441433, -3.657524

전화
팩스 +34 917 24 76 10

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANTE INSOLITO

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,198 리뷰

TripAdvisor 평가  4.3/5  193 리뷰

2025으뜸 시설

Nice Room and an Excellent Restaurant

트립어드바이저 평점 5.0/5

Joseph-2000-2000 TripAdvisor 인증 리뷰

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

트립어드바이저 평점 1.0/5

tintina2001 TripAdvisor 인증 리뷰

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

트립어드바이저 평점 2.0/5

GlobeTrotting452995 TripAdvisor 인증 리뷰

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

트립어드바이저 평점 2.0/5

NZTraveller20 TripAdvisor 인증 리뷰

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

Great family friendly hotel

트립어드바이저 평점 5.0/5

Simona T TripAdvisor 인증 리뷰

We had a fantastic stay at Novotel Madrid City Las Ventas! The hotel is perfect for families—spacious, clean, and welcoming. The staff provided excellent service throughout our stay, always kind and ready to help. Our room was spotless and very comfortable, and the breakfast was exceptional—a great selection of fresh, tasty options that both adults and kids enjoyed. The atmosphere is relaxed and family-friendly, making it an ideal choice for anyone traveling with children.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 694 리뷰 7.4/10 위치
  • 915 리뷰 7.8/10 객실
  • 1,300 리뷰 9.3/10 서비스
  • 23 리뷰 9.3/10 인터넷 가격
  • 672 리뷰 8.8/10 조식
  • 431 리뷰 7.5/10 레스토랑
  • 425 리뷰 8.8/10 청결도
  • 284 리뷰 8.1/10 편의 시설

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내부 체제 규정

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.