Name: Mercure Madrid Centro | 4-star hotel in central Madrid - ALL - ALL
Address: Calle Lope De Vega 49, Madrid, 28014, ES
Telephone: +34913600011
Rating: 4.3

Mercure Madrid Centro

진정한 현지 경험을 할 수 있는 호텔

Only a twenty-minute drive from the airport, with parking facilities and metro access, 4-star Mercure Madrid Centro boasts a quiet spot in the city centre, near all the emblematic sites. Enjoy our breakfast buffet in a splendid room and organise your events in our three well-equipped meeting rooms, where we also offer a catering service. Our air-conditioned single, double and triple guest rooms and suites with terrace combine modern comfort with a nod to the history of the Barrio de las Letras district.

Several unmissable places stand just a stone's throw away from the hotel. These include the Prado, Reina Sofía and Thyssen-Bornemisza museums, the Buen Retiro Park, the Royal Botanical Garden and the Paseo de la Castellana thoroughfare. You can reach the Atocha high-speed rail station, the squares Puerta del Sol and Plaza Mayor, and the bustling street Gran Vía in ten to fifteen minutes on foot or by Line 1 of the metro: the station Antón Martín is a few hundred metres from the hotel.

This places the very best of Madrid within easy reach. Admire the splendour of Europe's largest royal palace, the Palacio Real, immerse yourself in the bohemian Chueca and Malasaña districts, and savour Spanish products at San Miguel market.

No need to choose between the vibrant atmosphere of Madrid and a restful night's sleep. You can enjoy both at our human-sized hotel with its tranquil yet central location, near public transport and the Spanish capital's must-see attractions. ¡Bienvenido!

MIRIAN MARTIN 호텔 관리

호텔 추가 정보

4-star hotel in a calm spot in central Madrid
Under 10 minutes from museums, the metro and Atocha train station
Air-conditioned rooms for up to 3 people and suites with terrace
Parking available. Pets are not allowed
Near the Buen Retiro Park and the Royal Botanical Garden

숙박

객실

Room with queen-size bed

2명 최대
20 m² / 215 sq ft

침구 1 x 퀸사이즈 베드

이용 가능 여부 보기

객실

Room with twin beds.

2명 최대
20 m² / 215 sq ft

침구 2 x 싱글 베드

이용 가능 여부 보기

객실

Superior Room with twin beds or one double bed

2명 최대
25 m² / 269 sq ft

침구 1 x 더블 베드
전망: 도심쪽

이용 가능 여부 보기

객실

Single room.

1명 최대
16 m² / 172 sq ft

침구 1 x 싱글 베드

이용 가능 여부 보기

객실

Standard Room with additional bed.

3명 최대
25 m² / 269 sq ft

침구 1 x 더블 베드 그리고 1 x 싱글 베드
장애인 객실

이용 가능 여부 보기

스위트

Junior Suite

3명 최대
45 m² / 484 sq ft

침구 2 x 싱글 베드 그리고 1 x 킹사이즈 베드
전망: 도심쪽
가장 많은 숙소: 테라스

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객실

Standard Room with additional bed.

3명 최대
25 m² / 269 sq ft

침구 1 x 더블 베드 그리고 1 x 싱글 베드
장애인 객실

이용 가능 여부 보기

호텔 위치

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
스페인

GPS:40.4139175, -3.6944082999

+34 913 60 00 11

+34 914 29 23 91

ATOCHA

기차역

접근: 800 m / 0.5 mi 10 min walk / 3 min drive

MUSEO DEL PRADO

박물관

접근: 200 m / 0.12 mi 3 min walk / 1 min drive

JARDIN BOTÁNICO

식물원

접근: 200 m / 0.12 mi 3 min walk / 2 min drive

PARQUE DEL RETIRO

식물원

접근: 200 m / 0.12 mi 3 min walk / 2 min drive

MUSEO THYSSEN

박물관

접근: 300 m / 0.19 mi 3 min walk / 1 min drive

MUSEO REINA SOFIA

박물관

접근: 500 m / 0.31 mi 4 min walk / 1 min drive

PUERTA DEL SOL

관광지

접근: 800 m / 0.5 mi 15 min walk / 2 min drive

GRAN VÍA

관광지

접근: 900 m / 0.56 mi 10 min walk / 4 min drive

PLAZA MAYOR

관광지

접근: 1.5 km / 0.93 mi 15 min walk / 5 min drive

PALACIO REAL

관광지

접근: 2.5 km / 1.55 mi 20 min walk / 5 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

주차장
애완 동물이 금지되어있다
휠체어 이용 가능
Wi-Fi
에어컨
조식
바
100% 금연 호텔
룸 서비스

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

아침밥

Enjoy breakfast until 11:30 am in the splendid breakfast room. This extensive buffet is regularly resupplied to offer a vast range of delights hot and cold, sweet and savoury whether you're an early bird or you prefer lie-ins.

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.3/5 1,188 리뷰

TripAdvisor 평가 3.9/5 1,339 리뷰

Okja K. 친구 - 2026. 1. 24 전체(All) 통지 확인

쥬니어스윗룸 화장실이 쓸데없이 크고 문이 불편함. 소리가 밖으로 다 세어나가는 것도 진짜 개선되어야 함. 와이파이가 너무 느려서 그냥 로밍 씀. 그런데 직원분들이 너무 다 친절하심. 체크인, 체크아웃, 주차안내, 짐가방 보관 등 모든 서비스에서 친절하고 상냥하다는 인상을 받았음. 호텔의 소소한 불편들에도 불구하고 주변에 추천하고 싶은 친절함이었음. 덕분에 마드리드 인상이 좋아짐.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Surpassed expectations

Kévin H 2025. 12. 29 TripAdvisor 인증 리뷰

The location is obviously very good, literally across the street from the Prado museum and walkable to all major sites in the city centre. The staff are exceptionally friendly, professional, and helpful. A genuine level of care you’d expect more from a 5-star Sofitel rather than a 3-4 star like Mercure. While the hotel appears rather simple and unassuming from the street, I was very impressed with the rooms. We had booked a Junior Suite on the highest floor and it was more like a true Suite as it had a fully enclosed spacious bedroom separate from the living room area. But the highlight was the huge terrace! The terrace was almost as big as the suite and offered views of the Prado. An overall excellent stay and we will definitely stay here again as we are often in Madrid.

Dear Kevin, Once again, thank you very much for your fantastic review and for taking the time to share your experience on several platforms. Your continued support truly means a lot to us. We are delighted to know that your stay surpassed expectations and that our location, rooms, and especially the Junior Suite terrace with views of the Prado made such a positive impression. Your kind comparison of our service to that of a 5-star hotel is a wonderful compliment for our team and a great source of motivation. It is always a pleasure to welcome guests who visit Madrid frequently, and we are truly grateful that you choose Mercure Madrid Centro as your home away from home. We very much look forward to welcoming you back again soon. Kind regards,

Friendly Staff and Good Location - Will Return

Tommy K 2025. 12. 13 TripAdvisor 인증 리뷰

Stayed at the Mercure Madrid Centro for one night as an ALL Plat and was accommodated in a spacious and well-furnished corner "privilege" room. I appreciated the additional amenities, including bedroom slippers, a bathrobe, and a complimentary minibar. The Mercure is well located to many tapas spots which I enjoyed trying, and also within walking distance of Cibeles for the 203 to the Airport. It was also conveniently located for access to Retiro Park. Plaza Mayor and Grand Via were only a short walk away. The staff at the Mercure were friendly, particularly Rowena who checked me in. I would recommend this option for ALL guests looking for a place to stay in Madrid.

Dear Guest, Thank you very much for your wonderful review and for choosing Mercure Madrid Centro for your stay. We are delighted to know that you enjoyed your Privilege corner room, the additional amenities, and our central location, which allowed you to explore Madrid so easily. It is especially rewarding to read your kind comments about our team, and we will be pleased to share your compliments with our colleague, who will certainly appreciate your recognition. We are also grateful for your loyalty as an ALL Platinum member, and it is a pleasure to know that your experience met your expectations. Thank you for recommending our hotel to other ALL guests. We truly look forward to welcoming you back on your next visit to Madrid. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Room looks like in an hospital... Manager avoids meeting clients and lies about not being there... Cleaning is just good...

GranTurismo75 2025. 12. 12 TripAdvisor 인증 리뷰

Room is like an hospital room... Management lies not to meet client... Some employees are more lieutenant than employees... They don't care about you status... Forgot to clean the toilets 2 times... Breakfast is really basic... Neighborhood is nice... No lobby and very small restaurant part for breakfast... Some employees are great and sorry about the situations...

Dear Guest, Thank you for taking the time to share your feedback. We would like to clarify that many of the comments mentioned in your review do not correspond to our hotel or to our usual service standards, as we have no record of these situations having been reported to us during any of our last guests. We regret that you felt this way, but we believe there may be some confusion regarding the property or the circumstances described. Please note that our management team, including the General Manager and me, the Front Office Manager, are available on site from Monday to Friday, and we are always open to speaking with our guests personally in order to address any concerns directly and promptly. That said, we appreciate your positive remarks about some members of our staff and the neighborhood. We remain fully committed to providing a welcoming experience to all our guests, regardless of status, and we take any constructive feedback seriously. Should you wish to discuss your experience further, we would be pleased to do so in person. Kind regards, Marta Ruiz Front Desk Manager Mercure Madrid Centro

Good location

puchka 2025. 12. 4 TripAdvisor 인증 리뷰

The check-in process was a big disappointment. Till 3.30 pm the room was not ready and we had to repeatedly follow up. The reception staff were slow in responding. Room was upto expectations, comfortable bed. Housekeeping slipped up in failing to refill the shower gel containers. We stayed for four nights. The location is its most favourable point.

Dear Guest, Thank you very much for taking the time to share your feedback and for rating your stay 8 out of 10. I am truly sorry for the delay during check-in and for the need to follow up repeatedly. This is not the level of efficiency or service we strive to provide, and I will be reviewing your comments with the reception team to ensure we improve our response times. I am also disappointed to hear about the oversight from our housekeeping team regarding the shower gel refill. Thank you for bringing this to our attention, we will reinforce our procedures to avoid similar situations in the future. On a positive note, I’m pleased that you found the room comfortable and that our central location contributed positively to your stay. We hope to have the opportunity to welcome you back and offer you a smoother and even more pleasant experience. Warm regards,

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