Mercure Madrid Centro 4성

고객 평점 (ALL 평가) 4.4/5 1,164 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Madrid Centro - Image 1
Mercure Madrid Centro - Image 2
Mercure Madrid Centro - Image 3
Mercure Madrid Centro - Image 4
Calle Lope De Vega 49, 28014 Madrid, Spain

호텔설명

호텔 추가 정보

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

숙박

호텔 위치

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

전화
팩스 +34 914 29 23 91

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  1,164 리뷰

TripAdvisor 평가  3.9/5  1,318 리뷰

2024으뜸 시설

Super Central Location in Madrid

트립어드바이저 평점 4.0/5

melendz Solo travel - TripAdvisor 인증 리뷰

You can't beat the central location of this hotel. It is across the street from the El Prado Museum and with walking distance of the Reina Sofia Musrum, Retiro Park, Puerta del Sol, and Puerta de Atocha train station. The rooms are clean and comfortable and have all the expected amenities. My one complaint is the poor sound insulation between the rooms and it can be hard to sleep if next door guests are up late talking or watching TV.

Not up to standard, rather disappointing.

트립어드바이저 평점 1.0/5

Mixiplus Couples - TripAdvisor 인증 리뷰

4 star hotel? How? The staff didn't speak English. Breakfast was quite standard or even below. Rooms very odd with a see through glass door between the toilet/bathroom and the bedroom part. No privacy there plus smells travel freely between the compartments. The sound isolation they pride themself with is NOT good. Extremely much noice from neighbouring visitors and still much noice from the street below. Very little information in general. Only Spanish TV channels on the very basic non-smart TV.

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at Hotel Mercure Madrid Centro. We sincerely apologize for not meeting your expectations and for the inconveniences you experienced. Please be assured that we take your comments very seriously. We regret that the room design, noise levels, and the service provided did not align with the high standards we strive to deliver. Your observations regarding the bathroom layout, sound insulation, and available amenities are valuable to us and will be shared with our management team for review and improvement. We also apologize for any language barrier you encountered with our staff. We are committed to providing a welcoming environment for all guests and will reinforce our staff training accordingly. Your feedback is essential for us to improve, and we hope you might consider giving us another opportunity to provide you with a better experience in the future. Thank you once again for your comments. Marta Ruiz Front Desk Manager Mercure Madrid Centro

A good match for discovering Madrid

트립어드바이저 평점 5.0/5

JeanMichelZH Couples - TripAdvisor 인증 리뷰

We stayed in room 706, which had a terrace and lounge furniture. This junior suite was fantastic! It was modern, spacious, and bright. The breakfast was perfectly chosen with local products, ensuring a great start to the day. The staff was friendly and attentive, and the hotel's location was perfect! It was easy to explore the city on foot and discover the many restaurants and bars.

Perfect location

트립어드바이저 평점 5.0/5

KEVIN R Couples - TripAdvisor 인증 리뷰

very nice clean rooms , comfy beds very helpful friendly staff, very good breakfast, ,walking distance to all local attractions and rRestaurant's

Dear Kevin, Thank you very much for taking the time to share your positive feedback about your recent stay at the Mercure Madrid Centro. We are delighted to hear that you enjoyed our perfect location, clean and comfortable rooms, and especially our friendly and helpful staff. It is our utmost priority to provide a pleasant experience for our guests, and we are thrilled that you found our breakfast to your liking and appreciated the proximity to local attractions and restaurants. Your kind words motivate us to continue delivering high-quality service, and we look forward to welcoming you back on your next visit to Madrid. Warm regards,

Very well located and quiet hotel

트립어드바이저 평점 4.0/5

Swissdiver TripAdvisor 인증 리뷰

I selected this hotel for its location, that is great. In addition, being located in a small street, it was as quiet as it could be in a city centre. Welcome was nice. I was given a room on the 6th floor. It was all right, keeping in mind this is a 4* hotel. But I would have loved having an espresso machine in the room, particularly since the coffee in the breakfast room is not very good. That said, I might very well consider it for a next stay.

Dear guest, Thank you for taking the time to share your experience at Mercure Madrid Centro. We greatly appreciate your positive feedback regarding our prime location and the tranquility of our hotel, which is indeed a valuable asset in the bustling city center. We are pleased to hear that you enjoyed the warm welcome upon your arrival and that your stay was satisfactory overall. Your suggestion about including an espresso machine in the room is valuable to us, and we will certainly take it into consideration as we continually strive to enhance our guest experience. We regret to hear that the coffee in our breakfast room did not meet your expectations and will review our offerings to ensure a better experience for all our guests in the future. Thank you once again for your feedback. We would be delighted to welcome you back on your next visit to Madrid. Warm regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 739 리뷰 9.6/10 위치
  • 677 리뷰 6.5/10 객실
  • 784 리뷰 9/10 서비스
  • 58 리뷰 1.6/10 인터넷 가격
  • 410 리뷰 4.9/10 안락함
  • 387 리뷰 7.7/10 조식
  • 207 리뷰 8.3/10 청결도
  • 94 리뷰 6/10 레스토랑

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