ibis Styles Canberra Eaglehawk 4 estrellas

Nota de Tripadvisor 3.0/5 557 opiniones

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1222 Federal Highway, 2620 CANBERRA, Australia

Descripción

Extras del hotel

  • ALLSAFE certification, free Wi-Fi, and on-site parking available.

  • Fitness center and Pool onsite

  • Meeting space for 3-300 guests, a range of packages are available

  • Close to some of the regions best Wineries

  • Central to all the Canberra Region has to offer

Nuestros alojamientos

Cama individual

Habitación privada de uso común con 8 camas individuales

  • 8 pers. máx.
  • 46 m² / 495 sq ft
  • Ropa de cama 8 x Cama/s individual/es

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Localización del hotel

ibis Styles Canberra Eaglehawk

1222 Federal Highway
2620 CANBERRA
Australia

GPS:-35.203559, 149.209067

Teléfono
Fax +61 2 6241 3691

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos

CAFE MUNCH

Cafe Munch

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Valoración de TripAdvisor  3.0/5  557 opiniones

Holiday visit

Nota de Tripadvisor 4.0/5

Excursion354391 En familia - Valoración certificada de TripAdvisor

Clean room , nice accomodation however lack of good customer servise . You never felt that you are a guest , it just like nothing. You treated us like we cannot afford to pay because we wear simple clothes. I travelled overseas many times from different country, ridiculous on my own country We treated like not nice 🤨😉

Never again

Nota de Tripadvisor 1.0/5

Stephen H Valoración certificada de TripAdvisor

This place is completely run down and neglected - we have stayed here at least half a dozen times when our children were small and it was both sad and shocking to see how badly it has been let go. The staff are awful - so disinterested and treat you as though you are invisible -- apparently the computer screen is far more important and interesting than the customer and she was clearly not doing any work on it! On check in we were told that breakfast was an additional cost - thank heaven I had printed out my receipt stating that the room rate included the breakfast - even then she behaved like she was doing me some kind of favour by letting us have it!! Nothing looked particularly clean in the breakfast room either. The rooms are quite grubby and once you turn on the lighting bugs descend on you from everywhere! This used to be a popular place to stay but there were many, many empty rooms on a Saturday night - surrounds are covered in weeds and overgrown We have had some good memories of this place in the past but this was not one of them and we won't be returning - THEY SHOULD BE ASHAMED OF THEIR CUSTOMER SERVICE.

Dear Stephen, I sincerely apologize for the poor experience you have had with your recent stay. We understand how frustrating it can be when expectations are not met, and especially as a long term loyal customer. We are committed to providing our customers with the best experience possible, and clearly, we have fallen short in this instance. Please be assured, we have spoken about your feedback with our team and what went wrong. Once again, I am sorry for this recent experience and hope for the opportunity to make it right in the future. Please contact me via the hotel should you wish to stay again in the future and I will personally take care of the arrangements to ensure a better expereince. Thank you for your feedback. Best regards, Gavin Hocking Regional General Manager

Cozy but concerning

Nota de Tripadvisor 2.0/5

annilynn2023 Valoración certificada de TripAdvisor

From the moment I walked in, I could tell this place wasn't in great condition. The curtains were moth-eaten, the roof was infested with tiny light-bugs, the table and mirror were covered with dust and filth. I was staying in a dormitory on school camp, so we had bunk beds. Every time I sat up, I hit my head on the top bunk (and I'm pretty short for my age). On the last day we stayed, the room was full of Christmas beetles. The duvet and pillows were surprisingly soft, though. Room service was lousy. The food was good, with breakfast's exception. The campsite was extremely difficult to navigate around.

Hi annil500, Thanks for taking the time to write your review, we have a lot of school groups stay with us and appreciate both your feedback and their business. Cleanliness is taken seriously, and I apologize you experienced issues, it's not the level we would expect. I do hope you otherwise enjoyed you trip to Canberra. Kind Regards, Gavin Hocking Regional General Manager

Ibis Styles Canberra Eaglehawk

Nota de Tripadvisor 1.0/5

510JoseC En familia - Valoración certificada de TripAdvisor

Hotel con mantenimiento inexistente, aire acondicionado con mufa que seguramente era el causante del mal olor, baño sucio, ducha destruida, picaporte del baño a punto de desprenderse, etc (creo era la habitación 101, visto el hotel desde el externo, la primera a la derecha, era comunicada con otra habitación). No merece llevar el nombre Ibis.

Querido José C, Gracias por tu comentario. Estamos decepcionados de que no haya disfrutado de su estancia con nosotros y de que revise las áreas que ha identificado. Sinceramente Ben Murphy Gerente general

Horrible, nadie vaya a este hotel.

Nota de Tripadvisor 2.0/5

CATALINA PAZ V En familia - Valoración certificada de TripAdvisor

No me gusto nada el hotel. Para tomar desayuno hay que salir. Las habitaciones son inhóspitas, oscuras, con olor a humedad y encierro. Las camas no son cómodas. Ese día no me bañe ahí por dudar de la limpieza del baño. El desayuno no era nada espectacular. Caro para ser lo que es.

Dear catalina v, Thank you for taking the time to review our hotel. I will review your feedback with the team to improve our level of service. We appreciate the feedback and hope you return to enjoy our usual level of service. Sincerely Ben Murphy General Manager Ibis Styles Canberra Eaglehawk

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 239 opiniones 8.2/10 Ubicación
  • 710 opiniones 5.5/10 Habitación
  • 364 opiniones 7/10 Servicio
  • 39 opiniones 4.8/10 Internet
  • 345 opiniones 4.1/10 Limpieza
  • 257 opiniones 7.6/10 Desayuno
  • 167 opiniones 4.4/10 Instalaciones
  • 18 opiniones 4/10 Área de Bienestar

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Canberra

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.