Mercure Canberra 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.900 opiniones

Mejor precio
garantizado
Mercure Canberra - Image 1
Mercure Canberra - Image 2
Mercure Canberra - Image 3
Mercure Canberra - Image 4
Corner of Ainslie, and Limestone Avenue, 2612 BRADDON, Australia

Descripción

Extras del hotel

  • Centrally located, heritage listed hotel featuring all the comforts of the 21st century.

  • La oferta gastronómica del hotel incluye un restaurante con patio y el Olims Bar & Bistro

  • A solo 10 minutos del aeropuerto y a 1 minuto del Memorial de Guerra Australiano

  • Excelente servicio y un acogedor ambiente para sentirse como en casa

  • Salas de reuniones, gimnasio, Internet WIFI y aparcamiento en el hotel

Nuestros alojamientos

Take advantage of our Flight + Hotel offers

Discover
Discover

Localización del hotel

Mercure Canberra

Corner of Ainslie, and Limestone Avenue
2612 BRADDON
Australia

GPS:-35.276066, 149.143494

Teléfono
Fax +61 2 6243 0001

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.900 opiniones

Valoración de TripAdvisor  3.9/5  2.287 opiniones

Great place to stay, just not to eat!

Nota de Tripadvisor 4.0/5

AM_of_Oz Valoración certificada de TripAdvisor

Wonderful historic building in a peaceful spot. Great hospitality by all staff at the Motel/Hotel itself, and very accommodating helpful people all around! I appreciate that all very much. Nice big room (I had a loft). My one complaint was the food there in Olims just not being very good. Breakfast of scrambled eggs were wet sloppy and tasted watered down and tasteless. I love my eggs, so this was a disappointment. I tried them 3 times and found the same each time. I also had dinner there just the once and was disappointed and felt pricing was steep for such bland food (I had the beef brisket sandwich which was dry and in need of a sauce and flavour.) Great place to stay, just not to eat!

Dear AM_of_Oz We very much appreciate your comments regarding your stay at the Mercure Canberra. It is always a pleasure to receive positive feedback, especially when it includes our wonderful team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also allow me to extend my sincere apologies regarding your dining experience and please rest assured that I will share your feedback with our Executive Chef. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Lukas Wilfling General Manager

The good and the Not so Good

Nota de Tripadvisor 3.0/5

blairbears Valoración certificada de TripAdvisor

There were two busloads of us. pulled up in the front. We couldn't get out as there was no easy access for elderly or people with wheely walkers. Carer had to go into the foyer get our keys and then we had to drive around the back to access through the car park. That was locked so had to use one of the keys to unlock the gate. Rooms furnished with very old fashion cupboards. Huge TV on wall but no instructions how to use it. Remote control very basic with very few buttons. Lovely glass tables, a chair, a huge very comfortable king size bed. Beautiful new and spotlessly clean bathroom with long vanity, toilet and shower but no safety handrail or shower stool, very slippery for the elderly. Old world charm hotel but needs to be brightened up. The bistro where we had breakfast was a disgrace for the size of the hotel. We had to wait an hour before we could get in and find a table, it was the quick and dead. The breakfast food was very good but the lids on the containers were broken and half falling off. It was like a cheap cafeteria. The staff were lovely and there was a beautiful courtyard garden to sit in.

Dear blairbears, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

Clean but Lacking the Pet Experience Shown Online — No Courtyard Provided

Nota de Tripadvisor 2.0/5

Ella J Valoración certificada de TripAdvisor

The hotel is quite outdated, though it was clean and tidy. Unfortunately, the ‘courtyard’ is just a dirt patch, which really takes away from the overall atmosphere. It’s okay for a short stay, but definitely needs some updating and landscaping to feel more inviting. There were also no pet amenities provided — no treats, bowls, or welcome touches for my dog. I’ve seen some of my Instagram friends stay here and their rooms had a paved courtyard and complimentary dog treats, which made their stays look much more enjoyable. Ours, unfortunately, didn’t include any of that, which was disappointing given the photos online.

Dear Ella, Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have a range of different style Pet Friendly Rooms, every Pet Room will have an outdoor area, some have paving, others have trees etc. Please also allow me to extend my sincere apologies regarding the Pet Amenities and please rest assured that I will follow up with my Housekeeping team as to why these were not provided. We appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lukas Wilfling General Manager

Despite the location the Hotel is tired and deteriorating. Dining experience including breakfast was substandard. was

Nota de Tripadvisor 2.0/5

Rick J Valoración certificada de TripAdvisor

Disappointing recent stay with hotel rating not commensurate with the level of accommodation, service and facilities expected.

Dear rick j., Thank you for taking the time to tell us about your experience at the Mercure Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Lukas Wilfling General Manager

Esta bien situado

Nota de Tripadvisor 3.0/5

lordsiles En pareja - Valoración certificada de TripAdvisor

Hotel antiguo, con mucho pasillo para llegar a las habitaciones. hacía mucho frio en la habitación cuando llegamos, hay aire caliente/acondicionado. Parking gratuito, wifi gratuito en las habitaciones (Tienes que darte de alta en la cadena del Hotel previamente). Personal de recepción muy amable y colaborador. Bien situado entre el Monte Ainslie, el Memorial de Guerra Australiano y el centro de la ciudad, puedes ir andando a los dos sitios. Tiene dos restaurantes uno mas lujoso que no usamos y otro de batalla con un personal magnifico y muy amable, donde se come muy bien, a buen precio.

Dear Esiles2106, Thank you for sharing your feedback following your stay at the Mercure Canberra. We do hope that you enjoyed your visit to Canberra, taking full advantage of our convenient location. Kind regards

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 816 opiniones 8.8/10 Ubicación
  • 1.518 opiniones 7/10 Habitación
  • 1.041 opiniones 8.2/10 Servicio
  • 39 opiniones 2.2/10 Internet
  • 571 opiniones 5.3/10 Instalaciones
  • 542 opiniones 5.6/10 Comida
  • 513 opiniones 6.4/10 Limpieza
  • 470 opiniones 6.7/10 Desayuno

Ofrecido por Trustyou

Nuestros establecimientos cercanos

Todos nuestros hoteles en Canberra

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.