머큐어 노스 멜버른 4성

고객 평점 (ALL 평가) 3.6/5 322 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 노스 멜버른 - Image 1
머큐어 노스 멜버른 - Image 2
머큐어 노스 멜버른 - Image 3
머큐어 노스 멜버른 - Image 4
Cnr Flemington Road, and Harker Street, 3051 멜버른, 호주

호텔설명

호텔 추가 정보

머큐어 노스 멜버른은 오늘날 여행객들에게 필요한 초고속 광대역 인터넷, Foxtel, HD LCD TV, 미니 바, 터치식 에어컨과 같은 모든 시설을 갖추고 있습니다.

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

머큐어 노스 멜버른

Cnr Flemington Road, and Harker Street
3051 멜버른
호주

GPS:-37.796678, 144.950534

전화
팩스 +61 3 9329 9950

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

POLO CAFE

Polo Cafe provides great value for money. It serves modern cuisine, a large selection of snacks and children's meals all made from the freshest local produce.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.6/5  322 리뷰

TripAdvisor 평가  3.0/5  565 리뷰

Poor Service....

트립어드바이저 평점 1.0/5

KrisVenugopalan 비즈니스 - TripAdvisor 인증 리뷰

Key Card did not work - three times I have to walk up and down. Charged me for breakfast, though I had paid for breakfast when booking.

Dear Kris, Thank you for taking the time to share your feedback. I am sorry to hear your stay did not live up to your expectations, as our team works hard to provide an excellent custumer service experience to all our guests; please rest assured I have shared your comments with the relevant department heads. Additionally we have reviewed and refunded the incorrect breakfast charge to your account. We hope to be able to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

Maintenance has been forgotten at this hotel.

트립어드바이저 평점 3.0/5

Rosalind P TripAdvisor 인증 리뷰

Staff were friendly. Bed was very comfortable. Linen was clean. BUT- there were repaired holes in the bath that were rusting, painted tiles at the end of the bath where the paint was lifting off , shower panel separating - all serious health hazards; the shower taps would not stop dripping unless turned off so tight it took 2 hands to turn them back on, obvious dirt around the perimeter of the bathroom, the remote for the TV and air conditioner had flat batteries - reception gave me batteries to replace the flat ones, one power point looked as if it was burned / scorched. There was no information sheet stating the number to call for reception or any other assistance at the hotel. . Breakfast was barely warm with nowhere to place the food covers while selecting food. Food offering was reasonable. Chairs in the foyer were torn, Carpet in the foyer was threadbare. The lift was still about 10cm above ground level when the door opened- but does settle into place - dangerous tripping hazard. Location is easy for tram access to the CBD.

Very average hotel

트립어드바이저 평점 1.0/5

juleseSyd 비즈니스 - TripAdvisor 인증 리뷰

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Dear juleseSyd, Thank you for taking the time to share your feedback. I am disappointed to hear your stay did not live up to your expectations and offer my sincere apologies. We will take your comments on board as we strive to constantly improve our customer experience, and we hope to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

Good for young family stay

트립어드바이저 평점 5.0/5

Col H TripAdvisor 인증 리뷰

Family getaway with 2 kids and Staff were very accommodating of our bits and pieces such as scooters and bags after checkout whilst we explored the city. Close to bus and trains, great spot with space for kids to adventure and not be surrounded by buildings.. zoo nearby.. awesome. Room service reasonably priced for the conscience and easy..

Dear colh855, Thanks for the lovely review! I am glad to hear your positive remarks and will be sure to share it with our team. We hope to welcome you back soon. Regards, Anthony Caw General Manager Mercure North Melbourne

Cancellation

트립어드바이저 평점 1.0/5

Sarah C TripAdvisor 인증 리뷰

We were booked into the Mercure so we could stay close to our son in Royal Childrens Hospital for no reason the hotel cancelled our booking and offered us to rebook the room at a much higher rate. Funny how the rate went up as Taylor, Pink and the Caravan Show were in town! Poor form!

Dear Sarah, Thank you for taking the time to share your feedback. I am sorry to hear about your disappointing experience. Unfortunately I was not able to locate a cancelled booking under your name, however please feel free to contact me directly on 03 9329 1788 should you wish to discuss this matter further. Additionally, we understand rates are higher during event periods as they fluctuate daily based on market demand, much like any other business. We appreciate you sharing your comments and hope to be able to welcome you soon with a discounted return offer. Regards, Anthony Caw General Manager Mercure North Melbourne

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 303 리뷰 8.9/10 위치
  • 562 리뷰 4.1/10 객실
  • 407 리뷰 8.3/10 서비스
  • 10 리뷰 4.3/10 인터넷 가격
  • 299 리뷰 4.5/10 안락함
  • 215 리뷰 4.3/10 청결도
  • 165 리뷰 1.5/10 편의 시설
  • 137 리뷰 2.3/10 분위기

Powered by Trustyou

주변에 있는 다른 시설

멜버른 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.