머큐어 바르셀로나 콘도르 4성

고객 평점 (ALL 평가) 4.3/5 966 리뷰

머큐어 바르셀로나 콘도르 - Image 1
머큐어 바르셀로나 콘도르 - Image 2
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호텔설명

호텔 추가 정보

  • 디아고날과 그라시아는 도보로 7분, 카탈루냐 광장은 차량으로 12분 거리에 있습니다.

  • 반려동물 동반 가능

  • 전망 좋은 무료 체육관 및 유료 스파 이용

  • 4인용 패밀리룸

  • 현지 농산물로 구성된 조식 뷔페와 2분 거리에 주차장이 있습니다.

숙박

호텔 위치

머큐어 바르셀로나 콘도르

Via Augusta N 127, HB003342
8006 바르셀로나
스페인

GPS:41.4, 2.145193

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

Bar

연중무휴 24시간 이용 가능한 바는 좋아하는 음료를 마시며 재충전하거나 친구들과 비공식적인 모임을 갖기에 이상적입니다. 카페에 여러분을 초대합니다!

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  966 리뷰

TripAdvisor 평가  4.0/5  596 리뷰

Lovely and just what we required.

트립어드바이저 평점 5.0/5

wyccb5 TripAdvisor 인증 리뷰

Good breakfast, very accommodating as they let us have the room early as we landed after a very early flight. This really helped us. Room was clean and tidy and well presented. We had a junior suite with a balcony which was a lovely bonus with fabulous vista at night. No furniture on the balcony, wide gap around toilet door!

Vary scary incident

트립어드바이저 평점 2.0/5

Castle88 TripAdvisor 인증 리뷰

We arrived early before check in time for two nights stay , the room was not available, but the front desk clerk Brendetta was very helpful to store our luggages. The room we had on 4th floor was facing the street was a bit noisy of street traffic and there is a school across with sport activities in the yard (even on Saturday morning ). Hotel was great until at 4 am, someone opened our room door and walked right into our room even though we thought we had the security/dead bolt on. Apparently it was another patron that were given the same room as us and they were able to walked right into our room with a room key. My wife was very upset and frightened that some stranger was able to open our door with the room key. My wife was so upset that she was not able to sleep at all after that incident. I went down to the front desk at 4:30am to report this incident, the clerk on duty named Rabab apologized and said it is not her fault with this mixed up. She also said she will notify the day shift staff of the incident. When we arrived at the front desk in the morning, the male staff apologize again and compensated us with free breakfast and a bottle of wine. I did inquire if they would waive the first night charges, but disappointedly, they did not. We did not sleep well the second night due to the first night incident and we used our luggages to block the room door. Note to self, make sure I buy a door stopper next time we stay at a hotel.

Very poor experience

트립어드바이저 평점 1.0/5

adil12345 TripAdvisor 인증 리뷰

Terrible service and the hotel management has very poor ethics. Avoid at all costs and spend your money at a property that isn’t out to scam its customers. We lost over 1000 euros at this property and were treated terribly by the management and front desk staff.

Dear Mr. Adil, We're very sorry to hear that your experience with us was not what you expected. We always try to provide the best service possible, and we regret that you felt let down. To clarify, while your reservation was under a non-refundable rate, we did try to accommodate your situation by offering you a credit valid for 3 months. This was offered as a gesture of goodwill, and we only needed a medical certificate to confirm your situation. Unfortunately, we didn’t receive this before your scheduled arrival. We always aim to be fair and transparent with our guests. We appreciate your feedback and hope you might give us another chance in the future.

Disappointing

트립어드바이저 평점 1.0/5

isabel m TripAdvisor 인증 리뷰

Our experience at this hotel was disappointing. While the reception staff was friendly and the room was clean, we were extremely frustrated by the pet policy. Despite advertising as pet-friendly, we were informed upon arrival that our dog couldn't be left alone in the room for any period of time. This prevented us from visiting the monuments we had already paid to see. We believe the hotel's pet policy should be clearly stated to avoid inconveniencing guests.

단지 위치가 좋음

고객 평점 3.0/5

Kyudong L. 가족 - 전체(All) 통지 확인

서비스는 엉망

Dear Kyudong l., We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 666 리뷰 8.7/10 위치
  • 946 리뷰 7/10 객실
  • 797 리뷰 8.4/10 서비스
  • 20 리뷰 6.6/10 인터넷 가격
  • 490 리뷰 8.9/10 조식
  • 342 리뷰 8.5/10 청결도
  • 165 리뷰 7.5/10 분위기
  • 147 리뷰 7.4/10 레스토랑

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