노보텔 바르셀로나 시티 4성

고객 평점 (ALL 평가) 4.4/5 3,098 리뷰

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호텔 추가 정보

  • 바르셀로나의 멋진 전망을 감상할 수 있는 수영장과 19 루프톱 바

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호텔 위치

노보텔 바르셀로나 시티

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 바르셀로나
스페인

GPS:41.404259, 2.191266

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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RESTAURANT NOVOTEL BARCELONA

채식주의자 및 비건 옵션이 포함된 현지 식재료로 만든 시장 요리를 맛보세요. 셰프 요리, 타파스, 최고의 현지 특선 요리, 맛있는 홈메이드 디저트를 맛보세요.

고객 리뷰

고객 리뷰

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자세히 보기

ALL 평가  4.4/5  3,098 리뷰

TripAdvisor 평가  4.0/5  4,980 리뷰

A bad experience for a very loyal customer to ALL hotels … until now

트립어드바이저 평점 3.0/5

embod Solo travel - TripAdvisor 인증 리뷰

Having been a guest at Accor hotels for ages , I’m very much disappointed by my first hours at Novotel city Barcelona. As a Platinum member at ALL , Not a special welcome at check in, no information given on a possible upgrade and since the room looks exactly like the standard room booked , the executive room was nothing on top if it’s one ! Welcome drinks did not show in my ALL app so had to request them at front desk … I called front desk to know if my booking showed my Platinum status in any way and was told she would refer to a supervisor and never called back ! And after just a couple hours in the property I went to use my drinks coupons and was denied access to Cocktails and was told it was only wines, beers or soft drinks ! Was at novotel in Toronto, CA and Montreal 2 weeks ago and it was a totally different story . Nice and warm welcome at check in , chocolates in the junior suite and cocktails at the bar ! Why such a difference in amenities and frequent guest favors for the same brand at ALL ? 30 different brands , all with different atmospheres and feeling but why such a difference in Frequent guest advantages even in the same brand ? Extremely disappointed , I’m in the process of booking another HILTON hotel (I’m Hilton gold as well) …. for my second night and ALL NOVOTEL is certainly and by far not the only hotel in the vicinity

Summer trip

트립어드바이저 평점 4.0/5

brotherc930 가족 - TripAdvisor 인증 리뷰

Excellent hotel in Barcelona! Not far from FC Barcelona stadium. Really nice upscale area. We loved it very nice breakfast too! Verrrrrrry goooooooooooooood! Enjoooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooy!

Friendly and helpful staff.

트립어드바이저 평점 4.0/5

Andy R Couples - TripAdvisor 인증 리뷰

We arrived very early in the morning but Maria managed to get us into a room straight away and also a later than usual checkout the next day. It was our first time in Barcelona and Maria got us off to a great start!! We had a nice meal in the restaurant and the waiter was very friendly too.

고객 평점 2.0/5

익명 1인 - 전체(All) 통지 확인

욕조 사용하고 싶었는데 정부에서 물부족으로 사용 불가하다는 말도 안되는 핑계 대면서 못한다고 합니다.

Worn down and Arrogant Management

트립어드바이저 평점 1.0/5

Bijay_India Friends getaway - TripAdvisor 인증 리뷰

Stayed at the suite for 6 nights and the upkeep was horrible, housekeeping was way below par and no one had a clue on things. Had to ask for water daily, curtain and curtain rods would fall of and was such a health and safety hazard, water taps are so tight that you will bruise urself while opening a tap. To top this management is ignorant despite being informed and arrogant to make good. Stay in any other place but this..!! However Ivan at the front desk seemed to be the only sensible guy who tried to pacify the flaws. Rest of the people were beyond doubt full of themselves.

Thank you for sharing your experience. We deeply apologize for the issues you encountered, especially regarding housekeeping and room maintenance. Your safety and comfort are our top priorities, and we’re sorry to hear we fell short during your stay. Please rest assured that we’ll address these concerns with our team to prevent similar issues in the future. We appreciate your kind words about Ivan and are glad he could assist you. We value your feedback and hope to have the chance to restore your confidence in us.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,698 리뷰 9.4/10 위치
  • 2,102 리뷰 6.8/10 객실
  • 2,307 리뷰 8.8/10 서비스
  • 56 리뷰 3.5/10 인터넷 가격
  • 1,222 리뷰 8.9/10 조식
  • 710 리뷰 7/10 청결도
  • 623 리뷰 8.3/10 레스토랑
  • 325 리뷰 5.1/10 수영장

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