노보텔 바르셀로나 시티 4성

고객 평점 (ALL 평가) 4.3/5 2,938 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
노보텔 바르셀로나 시티 - Image 1
노보텔 바르셀로나 시티 - Image 2
노보텔 바르셀로나 시티 - Image 3
노보텔 바르셀로나 시티 - Image 4
Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414, 08018 바르셀로나, 스페인

호텔설명

호텔 추가 정보

  • 놀라운 파노라마 전망을 자랑하는 수영장 및 루프탑 바

  • 패밀리룸(어린이 2인 숙박 무료)

  • 호텔 내 전용 주차장

  • 반려동물 친화적 공간입니다. 당신의 반려동물은 우리의 친구입니다

  • 글로리스 지하철역까지 도보 5분, 좋은 교통편

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호텔 위치

노보텔 바르셀로나 시티

Avenida Diagonal 201, (Entrada por Ciutat de Granada), HB004414
08018 바르셀로나
스페인

GPS:41.404259, 2.191266

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANTE NOVOTEL

현지에서 생산된 식재료를 사용한 요리를 시장에 내놓기 위해 노력하고 있습니다. 전통과 혁신이 만나는 곳에서 맛있는 경험을 위해 신선한 제철 재료로 정통 요리를 제공합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  2,938 리뷰

TripAdvisor 평가  4.1/5  5,042 리뷰

Worst stay

트립어드바이저 평점 1.0/5

Jackkbv TripAdvisor 인증 리뷰

I am a big Accor fan, but I was very disappointed with the service have provided me at the check-in it was 3 PM and they have not given me the room saying that they could check me in anytime and did try to push me by showing the email that they sent me it was really very sad to see the check in staff welcoming you like that and the worst of all worst does security guard Was very rude and he asked me that I could go and stay at the hotel. If I cannot wait for the room , this type of behavior is not acceptable in the hospitality business industry, and I would highly suggest that this action is taken to the security guard , I was really disappointed with the service I received at this hotel. However, the check-in staff apologize later on, but the security guard did not.

Unbelievably unpleasant experience - hear-say and internal blaming

트립어드바이저 평점 2.0/5

tortugamuyfeliz TripAdvisor 인증 리뷰

We checked into the hotel and booked two rooms. At check-in, we were explicitly informed that a late check-out until 7:00 PM was possible for an additional fee of €50, which we were ready to pay. The next morning, when we went to reconfirm this arrangement, we were given completely different information: we were told that staying until 7:00 PM was not possible and that we must vacate the rooms strictly at 5:00 PM. The situation became even more unpleasant when the she-manager M, explained that this was due to a mistake made by another he-manager E, stating that he is new, non-competent, and made an error. Essentially, the hotel’s internal mismanagement was placed on an employee — and indirectly on the guests. And saying like that about colleagues were also not nice of her. From a guest’s perspective, this is highly unprofessional: * one set of information at check-in, * a completely different one the next day, * after plans had already been made based on what was confirmed. * blaming and saying bad about colleague Guests should not be concerned with who is new. non competent or experienced on the staff. We expect clear communication, consistent policies, and accountability, not internal rude staff blame presented to guests. Unfortunately, the overall impression was one of disorganization and lack of proper management. This significantly damaged our experience and trust in the hotel. When they offered to keep our luggage she-manager G was sour-faced, not welcome, rolling her eyes. Unbelievable disrespectful experience. Manager of the shift tried to sugar coat the situation but she could do nothing despite the team failure. They hide behind the hotel policy which they do not know fully and make mistakes for which they do not want to bear responsibility. Two starts for the breakfast which was good and had warm dishes

고객 평점 3.5/5

Sanglyeol C. 가족 - 전체(All) 통지 확인

어플에서 웰컴드링크 사용이 불가하여 리셉션에 이야기하니 친절히 발급해 주었음. 체크인 시간이 1시간 30분 정도 늦어진 것은 불편함. 숙박 중 정전이 발생하여 불안하였음.

Dear Sir, Thank you for your feedback. We are pleased to hear that you appreciated our location and the assistance from our reception team. However, we apologize for the delays during your check-in and the inconvenience caused by the power outage. Your comments are important to us. Guest Experience Department

Good for business not holiday

트립어드바이저 평점 3.0/5

yhismail TripAdvisor 인증 리뷰

Very basic hotel. Reception area beautiful. Rooms very bland. Bathrooms even worse. Feels like a hospital bathroom. No amenities unless asked for. NO PORTER so had to get our own luggage with trolley. Near a little mall, 20 minute walk to Segrada Familia. Other than that, a bit far from everything else

Dear Yhismail, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the reception area and the location of our hotel. However, we regret to hear that the room and bathroom did not meet your expectations. Our team strives to provide a comfortable environment, and your insights will be taken into consideration. We also acknowledge your concerns regarding luggage assistance, and while we do not offer porter services, we are here to help with any additional requests during your stay. Best regards, Guest Experience Department

Checkin was slow but after that great stay with great breakfast. Close to metro station.

트립어드바이저 평점 5.0/5

GranTurismo75 TripAdvisor 인증 리뷰

Great hotel, great service, great breakfast!!! Good price/value!!! Good restaurant. Personal was great but slow at check in... To recommend!!

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our breakfast and service. We acknowledge that your check-in experience was not as efficient as it should have been, and we will take your comments into consideration for future improvements. Best regards, Guest Experience Department

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,738 리뷰 9.5/10 위치
  • 2,151 리뷰 6.8/10 객실
  • 2,614 리뷰 8.5/10 서비스
  • 54 리뷰 5.6/10 인터넷 가격
  • 1,151 리뷰 9.1/10 조식
  • 756 리뷰 7.6/10 청결도
  • 727 리뷰 8.7/10 레스토랑
  • 215 리뷰 8.8/10 음료

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주변에 있는 다른 시설

바르셀로나 지역 모든 호텔
내부 체제 규정

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.