Pesan informasi

Mercure Barcelona Condor bintang 4

Catatan tamu Avis 4.3/5 1.367 ulasan

Pesan hotel ini
Kamar 1

Jaminan Harga Terbaik

Bagaimana itu bekerja?
+ 16 Layanan

Keistimewaan hotel

  • Tindakan Keselamatan dan Kebersihan COVID-19. Layanan medis jarak jauh gratis.

  • Terhubung dengan baik. Metro/kereta ke Plaza Molina, Sant Gervasi, Muntaner & Fontana.

  • Dekat ke area bisnis utama dan pertokoan terbaik di kota

  • Pojok web dan WIFI gratis tersedia di seluruh hotel.

  • Pusat kebugaran gratis dengan pemandangan Tibidabo

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • Check-in online
  • WIFI/Akses Internet
  • Parkir umum dalam Layanan berbayar
  • Akses bagi tamu disabilitas
  • 100% hotel bebas rokok
  • Memiliki penyejuk ruangan
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check-in lebih awal/Check-out lebih sore Layanan berbayar
  • Cuci kering / Setrika Layanan berbayar
Katering
  • Sarapan Layanan berbayar
  • Layanan kamar
Rekreasi dan aktivitas
  • Pusat kebugaran
  • Pijat Layanan berbayar
  • Darmawisata kapal
Layanan bisnis
  • 2 Ruang pertemuan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Mercure Barcelona Condor

Via Augusta 127
HB003342
8006 barcelona
spanyol

Tel: +34932094511

Faks: (+34)932022713

Check-in dari 14h00

Check out sampai 12h00

  • BARCELONA BUS :  64 ARIBAU

  • FGC :  S1/S2/S5/S55/L6 MUNTANER

  • Dengan pesawat

    BARCELONA EL PRAT Pada 16,1km / 10 mil

  • Dengan kereta

    MUNTANER Pada 0,1km / 0,06 mil

GPS :41.4, 2.145193

Akomodasi kami

Mercure Barcelona Condor memiliki total 78 kamar modern, terang dan luas, masing-masing dilengkapi TV, WiFi gratis, minibar, ketel, brankas, dan meja kerja.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 2

  • Ukuran maksimal: 45

  • Kapasitas maksimal: 45 orang

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Mercure Barcelona Condor

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Peringkat ALL 4.3/5

1.367 ulasan

Peringkat TripAdvisor 4.0/5

510 ulasan

Nice Stay

Catatan Tripadvisor 4.0/5

Fabio P Business - 26/07/2021 Ulasan TripAdvisor tersertifikasi

Lovely staff (in special Melania at front desk).....lot of facilities nearby..... well located....walking distance from Diagonal Avenue......fair relation cost vs. offer....room with terrace are the best with view towards Tibidabo!!!

Pleasent trip to Barcelona

Catatan Tripadvisor 5.0/5

coldeah Business - 26/02/2020 Ulasan TripAdvisor tersertifikasi

I was pleasantly impressed from the beginning, having a reception with smiles and openness from the reception staff. The rooms were clean and well positioned and every day the cleaning was exemplary. The breakfast is tasty and very diverse. Close to a lot of public transport stations.

Good afternoon, It is our pleasure to read your words about our staff and our hotel. We will be happy to receive you on another occasion. A warm greeting. Mercure Condor team

Poor customer service

Catatan Tripadvisor 2.0/5

chantal v Couples - 05/01/2020 Ulasan TripAdvisor tersertifikasi

Our arrival in this hotel was not the best. Even though I am a Platinum member of the Accor chain and had done the check-in online days prior to our arrival, the staff left us waiting for half an hour at the check-in desk. Only to then tell us we did not get the room we had booked. There was no welcome gift, my name was spelled wrong on the welcome card and I was referred to as Mr when my profile clearly states I am female etc. I'd say poor customer service all over, but then the nice lady at reception compensated us for the room type and quickly arranged this compensation. She was friendly and efficient. The room we had was very small but with an adequate size bathroom. Enough wardrobe space, a handy working desk, good airconditioning and much needed sound proof windows. The hotel itself is 3* at best. Breakfast is ok, not the best of products but good coffee. There is no bar, but you can get drinks at reception. The carpet in the hallways is run down with filthy marks, luckily the rooms have linoleum. The location is ok, close to metro stations and about 10mins walk from Diagonal. Given the price, and the receptionists problem solving professionalism, we would maybe have considered returning here. That is until check-out. This is when another receptionist in a very unfriendly manner 'ordered' me to pay for a bottle of water that I supposedly had in the 'bar' at reception. I did not. I did not even use my drink vouchers. Apart from the fact that she was mistaken, I do not appreciate the manner in which she spoke to me. In the end she did drop the cost (2.50) but only because I hadn't used my vouchers. We travel to Barcelona quite frequently and have always stayed elsewhere. We will continue to do so in future.

Dear Chantal, Thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mentioned incidents and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Nice Hotel near of Centrum Barcelona

Catatan Tripadvisor 5.0/5

thomaseI2694GI Family - 01/01/2020 Ulasan TripAdvisor tersertifikasi

Its a good Hotel not far away from downtown, if you like to walk you need 25 minutes or you take a taxi and for few Euros you´r then there. Rooms a clean as all other Mercure Hotels I have been, Breakfast has everithing you need the time is perfect when you travel with Kids, missing in rooms is a water cooker but on reception you will get one. Great personal always friendly and try to help. I will be there again for my next travel

Dear Thomas, We very much appreciate your comments regarding your stay at the Mercure Barcelona Condor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcome you back very soon!

The worst hotel I have ever stayed at

Catatan Tripadvisor 1.0/5

Radoslaw1972 Solo travel - 06/10/2019 Ulasan TripAdvisor tersertifikasi

I'm a member of Le Club Accor Hotels. I have Silver Card. Despite this fact: 1. The hotel didn't grant my request related to quiet room allocation. I received the room on the first floor with big noise (street noise) outside the window. Similar request was granted in many hotels out of AccorHotels. In AccorHotels such situation happened at the first time !!! During check in the woman at the reception told me that my room has quiet location. SHE WAS LYING! 2. The hotel didn't grant my request concerning leaving the postcard to send it. This situation happened at the first time too. 3. During making the reservation I was using 6000 points Rewards (accordingly the rules in this scope applicable in AccorHotels) and that enabled me not to pay 120 Euro (following the rules mentioned above). I prepaid the remaining part of the amount. The hotel wasn't take points from my Accor account directly after reservation. Before check out in the hotel the problem arose, because the receptionist thought that I should pay mentioned above 120 Euro. Se showed it total lack of knowledge of the rules in force in AccorHotels. I told her that I wouldn't pay this sum, because I acted in accordance with the rules in AccorHotels and hotel's duty is to take 6000 points form my Accor account. After returning home I contacted with Customer Service Accor. Employees of this service agreed withe the hotel that hotel will "burn" these 6000 points. I received security codes for this purpose and I sended them to the hotel. Unfortunately the hotel "burned" just 2000 points so far (3 weeks after returning). They didn't "burn" 4000 points. I am asking: is it so hard? Whether they can't or don't want to do it? Mayby is a form of intentional action by hotel????!!!!!!!! I suggest to you: AVOID THIS HOTEL! Mercure Barcelona Condor = lies, arrogance, disregard.

Dear M. Radoslaw, First of all, we would like to thank you for taking the time to tell us about your experience at the Mercure Barcelona Condor. We are very sorry to hear that your experience did not meet your expectations, and present you our sincerest apologies. Rest assured that in Mercure, we are working everyday to provide a great service experience for every customer, therefore your feedback is very important to us. We are very sorry about the confusion regarding your points, it is indeed unusual to face this kind of situation. As you booked your reservation using your points, unfortunately they never arrived to our system, that´s why we had to burn them manually. Ir order to do, if we wanted to burn them at once, the system had to send you a security number. As we didn´t receive at time the code, we had to charge separately one voucher of 2000 points at the time. Everything is know fixed but we do understand your deception, kindly accept 1700 courtesy points on your loyalty card as part of our apologies. Once again, we appreciate you sharing your concerns, and hope to have the opportunity to welcome you back soon to be able to change this taste of experience. Sincerely,

Good localization

Catatan Tripadvisor 3.0/5

anazildanazarb Family - 20/09/2019 Ulasan TripAdvisor tersertifikasi

Good lacalization, but it does not seems like a Mercury. It is much more an Ibis. Nothing at all to eat, except in breakfast. Only one person in reception, some times there is no one. The recptionist does not have any patience. They are not polite. Cleaning is acceptible.

Location NOT In Business Activities Zone

Catatan Tripadvisor 3.0/5

JuicySweet Solo travel - 14/09/2019 Ulasan TripAdvisor tersertifikasi

Stayed Overnight In This Hotel, Pay Extra Fee For Breakfast, Breakfast Quality Acceptable, Breakfast With Street View. The Guest Room's Door is Very Thin, Noise from Outside most of the Time. Nice and Friendly Hotel Staffs.

Summer days in Barcelona

Catatan Tripadvisor 4.0/5

Tshuhash Couples - 25/08/2019 Ulasan TripAdvisor tersertifikasi

The location, and transportation option around the hotel were good. The corridor on one of the floors had a weird smell. The room was lacking a box of tissues. Otherwise everything was good. The bed was comfy, as expected, the area where the hotel is located is quiet, and easily accessible with public transportation as well.

Mostly ok - missold room - great terrace!

Catatan Tripadvisor 3.0/5

Myrtyl Solo travel - 25/07/2019 Ulasan TripAdvisor tersertifikasi

The hotel is not quite as central as some, but is in easy access of public transport I did the 'advance check in' with Accor but this appeared to have made no difference as at check in I still had to provide card details and passport (both already added). Room wasn't ready which was fine as I was a little early. You can wait in pleasant area by reception which has free coffee and tea. When my room was available the receptionist handed me my key. I asked about my drinks voucher and she rather rudely said that 'they weren't aware silver Accor members got these' - even though this benefit has been available for many many years! She made me choose a drink from the strange counter attached to reception - I asked if there were glasses and an opener in the room - she said no (which was untrue) and opened my drink ... meaning I had to carry an open bottle of beer, a glass and my luggage up to the room - no offer of help. A disappointing start. The room was on the upper floor - a room with a terrace. The rooms appear to have been recently refurbished but for an exec double they are tiny. There is no proper wardrobe, just some hanging space on top of a unit - fine for one person for a couple of nights but useless for much longer (or if you have anything longer than a shirt to hang) There were two tiny (250ml) complimentary waters left on the bed - not replaced during the stay. The most annoying thing (misselling!) was that this room is supposed to have 'complimentary soft drinks' which I had assumed meant water, coke, juice etc and not two tiny bottles of water worth a few cents. There was a mini bar but this was all marked as chargeable. It's rather dubious to market a room with 'free soft drinks' when you actually just give the customer two small bottles of water. The tiny room had a coffee machine which was handy, usual TV with nothing on interest in English, a large bathroom (rather too large given to smallness of room) with shower etc and good range of toiletries. Bed was fine The one thing that saved this room from being a little disappointing was the terrace - this was massive (bigger than the room) with table and chairs and sun loungers. On the side of the hotel where you get sun most of the day. Quite private as well which is nice. Really great to sit at the end of a day wandering or just to get some more sun. One thing the hotel need to do is to put some kind of dampener on the room doors to stop them slamming. There's a lot of stupid people who ju

Our stay in Barcelona

Catatan Tripadvisor 3.0/5

WombatTravels Couples - 05/07/2019 Ulasan TripAdvisor tersertifikasi

While this is a newly renovated property we were less than impressed by the front of house staff and the layout of the rooms. A clear glass screen between the bathroom and the bedroom sections meant that even sitting on the loo lacked any privacy - this may well be sold as something for couples over a romantic weekend but there is nothing romantic about sitting on the loo! The front of house staff were generally lacking in empathy when guests found themselves robbed of their possessions by petty street thieves and needing to make emergency arrangements. One front of house staff member was deliberately rude, leaving guests waiting for service while she flirted with an arriving male guest. All in all this was not a property to which I would return.

Nice hotel

Catatan Tripadvisor 4.0/5

pizzu22018 Business - 02/07/2019 Ulasan TripAdvisor tersertifikasi

Good stay, large breakfast with good variety of choices. The fitness room open at 8 too late for people traveling for business. Rooms not so big on average. Bed strong, coffe machine for espresso in the room

NOT 4 star at all

Catatan Tripadvisor 2.0/5

Travelholic_13 Family - 14/06/2019 Ulasan TripAdvisor tersertifikasi

I have to say i was very disappointed with the hotel . Its quite shoddy and not very clean and needs maintenance and cleaning. Though the staff at the reception are absolutely fantastic and very helpful and friendly and the breakfast is very good!

Below standard for other Mercure I stayed at

Catatan Tripadvisor 3.0/5

matt m Family - 21/05/2019 Ulasan TripAdvisor tersertifikasi

This feels like a hotel from the 60s rebadged as a Mercure. Staff were nice. Location safe and outside the tourist mania zone but without much charm. Breakfast seemed to standard. Bedding acceptable, hotel oddly stingy with pillows. Worn around the edges. Clean. Bathroom sink did not drain well. Good AC. Good enough isolation from street noise.

One of best stay in BCN

Catatan Tripadvisor 5.0/5

T4710KJigork Friends getaway - 18/05/2019 Ulasan TripAdvisor tersertifikasi

A cosy hotel with modern rooms and a good Breakfast. Special thanks want to say to Marisa from the reception for her charm and professionalism, ability to resolve issues quickly. The hotel is located near the city centre, in a quiet location , close to attractions.

Perfect location and pleasant receptionist

Catatan Tripadvisor 5.0/5

Tour42814745659 Couples - 27/04/2019 Ulasan TripAdvisor tersertifikasi

Urban hotel in a perfect location (with very good connections to the centre in minutes!) We were waiting for a bit for our room but the reception area was accommodated with sofas a chill out zone and some sweets and coffee facilities. Nuria was taking care of our luggage and Marisa gave some advice about what to do in the city. Our room was marvellous, with a spacious terrace and a beautiful view to the mountain. We will be back (hopefully soon)

It could be better

Catatan Tripadvisor 3.0/5

Relax60403341528 Family - 31/03/2019 Ulasan TripAdvisor tersertifikasi

Hotel location was very good but the staff were not friendly and helpful. When I asked to something to them they directly said no. I am also working at reception that's why I knew how is way of say No. And also who checked me in I do not know but they did not give any information about hotel. I did not know the benefits or etc. I just liked the location also price was cheap but staff should take care of the guests. Thanks.

Great stay

Catatan Tripadvisor 5.0/5

Nobby W Couples - 24/03/2019 Ulasan TripAdvisor tersertifikasi

Three nights stay was superb, room with sit out balcony was an unexpected bonus,nice choice of breakfast ,freindly helpful staff and a great location with metro 2 minutes walk away ,really enjoyed our time there.

It’not a 4 star hotel

Catatan Tripadvisor 2.0/5

MarianoNC Couples - 15/03/2019 Ulasan TripAdvisor tersertifikasi

Simply...... it’s not a 4 star hotel. It a ibis with Nespresso en the room . The Room is extremly small , extremly basic, not Bar/ not restaurant. No nothing. Can believe this from Accor. I’m a fanatic of Accor hoteles .... it the very first time that it’s not al Accor level.

Nice stay in Barcelona

Catatan Tripadvisor 4.0/5

gerald_ristow Solo travel - 18/02/2019 Ulasan TripAdvisor tersertifikasi

I liked the hotel, especially the breakfast. The metro was not too far away and the staff very friendly. The room was clean and very comfortable. The interior well designed and the colors nicely chosen.

Good evening, first of all let us thank you for taking the time to give us your feedback which we really value. Thank you for you kind words about our staff. We strive everyday to give you the best service as possible. It is a pleasure to know that you found everything on point in the room as it should be. We hope to host you again, Kind regards, Pablo Reception Department and Guest Relations Manager

Very average

Catatan Tripadvisor 2.0/5

Vincent V Business - 06/02/2019 Ulasan TripAdvisor tersertifikasi

Rather an Ibis than a Mercure. Very poor bedding, no bar, no restaurant. Very basic services. Had exepected more from the hotel description online. Location ok although not in the middle of the city center

Good evening Mr. Vincent, firstly let us thank you for reserving with us and taking the time to give us your feedback! It saddens us to know that you haven´t enjoyed your stay with us as you should. It is indeed true that we don´t have a bar or a restaurant in the hotel ( besides for breakfast). It is also true however that you may have coffee, tea or water as a complementary service during your stay in the lobby. We do work with an exterior Japanese restaurant that delivers in the hotel, you would find the contact information in the room. Besides that, our reception team is open 24 hours to help you order any delivery to our hotel. We´re also surrounded by high-quality-restaurants We´re not in fact in the middle of the city center, which we actually consider an advantage. Not only takes barely 10 minutes to get to Plaza Catalunya, but we don´t suffer from the same amount of noise and crowds as in the city center. We would gladly like to know more details about the bedding problem, since we rarely get complaints of this nature. We hope you give us a new chance and to host you again. Let us know in advance and we´ll try to make it up to you, Kind regards, Pablo Front Desk Department and Guest Relations Manager Mercure Barcelona Condor

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