Mövenpick Moscow Taganskaya 5 étoiles

Note Avis clients (Note ALL) 4.6/5 1 804 avis

Mövenpick Moscow Taganskaya - Image 1
Mövenpick Moscow Taganskaya - Image 2
Mövenpick Moscow Taganskaya - Image 3
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Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Un lieu branché dans le centre de Moscou

  • Restaurant élégant proposant une cuisine unique

  • Idéal pour les réunions d'affaires et les évènements d'entreprise

  • Démarche créative individuelle

  • Qualité Suisse

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Nos hébergements

Localisation de l'hôtel

Mövenpick Moscow Taganskaya

Zemlyanoy Val 70
109004 MOSCOU

GPS:55.744461, 37.654453

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre


Le restaurant Shagal propose une cuisine traditionnelle Suisse, des plats locaux servis de manière artistique et la célèbre glace Mövenpick. Le bar propose plus de 40 boissons, dont du café de marque et des cocktails maison.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  1 804 avis

Note TripAdvisor  4.0/5  75 avis

Très bon service et exellent séjour

Note Avis clients 5.0/5

Gilles S. Professionnel - Avis confirmés ALL

Belle équipe jeune et avec beaucoup d attention et dans le détail

Bien situe

Note Avis clients 5.0/5

Gilles S. Professionnel - Avis confirmés ALL

5 étoiles avec un service de l équipe de haut niveau ,bravo à cette équipe jeune et dynamique

Exellent sejour

Note Avis clients 5.0/5

Gilles S. Voyage solo - Avis confirmés ALL

Belle chambre et surtout un service de l équipe jeune et dynamique très appréciable pour un étranger de passage dans la capitale

Tres bon séjour

Note Avis clients 5.0/5

S. G. Professionnel - Avis confirmés ALL

Suite Chambre 814 très belle avec qualitee de la literie et grande propreté, Service en chambre exellent a l image du restaurant Chagall , très bon service avec un équipe jeune et dynamique sans oublier le spa fabuleux , je reviendrai à mon prochain séjour car très bien placé près du métro

Monsieur S., Nous vous remercions vivement pour ce commentaire si précieux pour nous. Nous sommes très heureux de lire des commentaires comme le vôtre. Nous espérons avoir le plaisir de vous revoir pour une autre expérience formidable. Sincèrement, Nina Opaleva Chef d'équipe

All but 5 stars place.

Note TripAdvisor 2.0/5

kanterezza Avis TripAdvisor

Five stars hotel in central emplacement of the capital, member of Accor hotels french chain, what possibly could go wrong? After researches I booked in Mövenpick for two nights. As platinum member of Accor group, I was really confident about my stay. What finally I got? 1 - During check-in the first information was "no upgrade available today because no superior room are available" - since platinum member can have the upgrade. Therefore it's possible to book a superior room using Accor application at this moment. Passing. 2 - First try of me to ask a later checkout before departure. First "come back see administrator tomorrow morning" done. 3 - "You have free drink voucher" - "the bar isn't available because of some filming". Passing. Time to go to the room, standard and basic one. Let's see. I found a clean place with some nice design and furniture. But this space is a really one small room for two big beds and an armchair. There is no working table, basic room isn't done for some work. There is no place at all to put a luggage, basic room isn't done for travelers neither. And despite the snow, clay and dirt on Moscow streets nothing available to put your dirty shoes to avoid ugly sports on the ground. Naturally there is no welcome service for platinum member, it's becoming just a detail. If we add a "come back at evening to see another administrator" the next day morning visit - always for asking a later checkout. An expensive and average restaurant (use a Yandex food service or go to one of close and good restaurants in the area instead, really). What we can add from positive on the place? The swimming pool and spa zone (sauna, hammam) are nice in the middle of snow and winter, the staff here is nice and kind. My third visit at front desk to ask a later checkout was the same with a "come back tomorrow morning", but at this time I got my "welcoming service" delivered in my room, plate of fresh fruits, highly appreciated. Finally the third day and fourth visit to front desk allowed me to book a later checkout (13h instead of 12h because the usual "no room are available" even if you could book one using Accor application for the next day). To resume: if you ask nothing if you book a superior room or a suite if you manage an exterior food you can pass some nice time here, in the center of the capital. Otherwise just take another place. Since you're never feeling yourself as a special guest, despite any status made especially for this.

Dear guest, Thank you for taking the time to share your experience of your stay at our hotel. I am very sorry that the service offered did not meet your expectations. Please accept our sincere apologies for that inconveniences. According to ALL Accor loyalty program you can receive an upgrade to the next room category, if It’s available at time of check-in. As for the late check-out, again referring to the rules of the loyalty program, late check-out is available upon request and subject to availability, if the hotel's occupancy allows it. Over the past two months, the hotel has had a fairly high occupancy, especially on weekends, which may have been the determining factor for the decision. However, late check out was provided until 13:00. This is also a late check-out, anyway, though not as late as you would like. Why were we able to confirm this information to you only on the day of departure? As I mentioned earlier, during a high period of work it is very difficult to predict the availability of rooms for future dates, since rooms are booked every minute, so colleagues did not guarantee you in advance, so as not to upset you if suddenly this category was completely booked. These are my assumptions about these aspects, since I do not know all the details. I will be very grateful if you find the opportunity to contact me by e-mail H9255-FO3@accor.com to clarify the details of your stay (dates of stay, room number), so that we can analyze this remark in more detail and make appropriate decisions. Let me once again offer our apologies. We understand that these circumstances have marred your stay at the hotel. We will take into account all your comments and will work hard on them. This information will certainly allow us to improve the quality of customer service. We sincerely hope that this visit to the hotel will not be decisive and that you will visit us again in the future. Sincerely, Oleg Knyazev Guest Experience Manager H9255-FO3@accor.com 8-495-777-13-53 (8067)

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 507 avis 8.3/10 Site
  • 977 avis 8.5/10 Chambre
  • 927 avis 8.8/10 Service
  • 9 avis 7.6/10 Internet
  • 517 avis 8.7/10 Espace bien-être
  • 499 avis 8.6/10 Petit déjeuner
  • 400 avis 9.7/10 Ambiance
  • 299 avis 8.3/10 Propreté

Dispensé par Trustyou

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