Mercure Chennai Sriperumbudur 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.0/5 329 beoordelingen

Beste prijs
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Mercure Chennai Sriperumbudur - Image 1
Mercure Chennai Sriperumbudur - Image 2
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Mercure Chennai Sriperumbudur - Image 4
Survey Cp 8 Vaipoor, Oragadam, Tamil Nadu, 602105 Chennai, India

Omschrijving

Extras van het hotel

  • Snelle WiFi en 24 uurs reisbalie

  • 6 flexibele vergaderruimten met groot terras, geschikt voor maximaal 150 personen

  • Ons 24 uurs restaurant, Melange, serveert regionale en internationale gerechten

  • Geniet bij het buitenzwembad van lichte snacks, bargerechten en cocktails.

  • 'HYBRIDE' is onze café loungebar met sportthema, voorzien van snookertafel en Xbox

Onze accommodaties

Hotel locatie

Mercure Chennai Sriperumbudur

Survey Cp 8 Vaipoor, Oragadam, Tamil Nadu
602105 Chennai
India

Gps:12.854458, 79.942146

Telefoon

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

MELANGE

Geniet van een uitzonderlijk diner in 24 uurs restaurant Melange met uitzicht op het zwembad en veel daglicht. Het restaurant serveert een keur aan verrukkelijke internationale en regionale gerechten in een ontspannen omgeving

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.0/5  329 beoordelingen

TripAdvisor score  5.0/5  585 beoordelingen

Certificaat van uitmuntendheid 2024

Good living experience

Tripadvisor-waardering 5.0/5

Dreamer31359811543 Gecertificeerde beoordeling door TripAdvisor

i stay here for more than one week. the service is good, room environment is clean and convenient. Mr. Baskaran Saraswathai mani,kakali give me a good service and guide. The restaruant food is good, and room service is good. i will come back again when i visit Chennai

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a good living experience during your stay of more than a week. It’s wonderful to know that you found our service, room environment, and convenience to your satisfaction. We are especially pleased to hear that Mr. Baskaran Saraswathai Mani and Kakali provided you with excellent service and guidance. Your positive feedback about our restaurant food and room service is truly appreciated. We strive to provide our guests with the best possible experience, and your feedback reassures us that we are on the right track. We look forward to welcoming you back on your next visit to Chennai. Warm regards, Ujjwal Shekhar Front Office Manager

Extremely bad experience！

Tripadvisor-waardering 1.0/5

Chi hao C Zaken - Gecertificeerde beoordeling door TripAdvisor

My profession is factory management. I have many cooperative manufacturers in Chennai such as Foxconn and TAMT. I often have to audit various factories. In May this year, I had an emergency and had to check out of the hotel 2 days early (8:00 am). They insisted that I pay for one more day because I impacted their revenue, otherwise they would not be allowed to leave. It was the first time I saw a hotel using this excuse to force charges. The money was nothing, but the experience was terrible. I will never dare to step into a hotel like this again in my life. Moreover, the food in this hotel is poor, and the service attitude of the front desk supervisor is particularly poor. 我職業是工廠管理，在清奈有許多合作廠商如Foxconn，TAMT，我常常要去審計各個工廠，今年五月我有個緊急事件要於早上提前2天退房（早上8：00），酒店堅持要我多付一天的費用，理由是我影響了他們營收，不給錢不許走，我第一次見有旅館用這個理由強收費用，這點錢沒什麼但體驗太差。我這輩子再也不敢踏入這種旅館了。並且這旅館吃的也差，櫃檯主管服務態度尤其差。

Dear Chi Hao C, Greetings of the day!!! I hope this message finds you well. I am writing to sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. It is unfortunate that you had to check out early due to an emergency, and I recall our discussion during your departure. We understand that being asked to pay for the full duration of your stay when you needed to leave early would have been frustrating. Our policy requires guests to inform us at least 24 hours in advance of an early departure to avoid additional charges. This policy helps us manage our bookings and ensure room availability for our guests. However, we recognize that emergencies can arise unexpectedly, and we should have handled the situation with more empathy and flexibility. Additionally, I am sorry to hear that you were dissatisfied with the food and the service attitude of our front desk supervisor. This is not the standard of service we strive to provide, and I assure you that we are taking steps to address these issues. We hope you will give us another chance to serve you in the future. Thank you for bringing these matters to our attention. Sincerely, Ujjwal Shekhar Front Office Manager

Problemi

Tripadvisor-waardering 3.0/5

Custanten Gecertificeerde beoordeling door TripAdvisor

Questo albergo si presenta bene ma in realtà presenta diversi problemi su cui il personale dovrebbe lavorare. Premetto che nel mio caso avevo a disposizione una suite, per cui sicuramente lo spazio era sovrabbondante. Il soggiorno è stato breve e per motivi di lavoro, come suppongo per la stragrande maggiornza degli ospiti. Segnalo i problemi che dovrebbero essere risolti e che ho sperimentato durante il mio soggiorno. Al secondo piano la moquette del corridoio emana un intenso e sgradevole odore di muffa, se potete scegliete altri piani, magari più in alto. Il ristorante a la carte (non ho mangiato al buffet) offre un menu online che apparentemente è ricco e vario, ma in realtà molte delle pietanze mostrate come disponibili non lo sono e questo è fastidioso in una risorsa online che dovrebbe sempre essere aggiornata. In bagno è presente la vasca (sigh) che può essere usata come piatto doccia, peccato che azionando quest'ultima gran parte dell'acqua si scarichi sul pavimento, con allagamenti fastidiosi. La soluzione migliore sarebbe l'eliminazione dell'antidiluviana vasca da bagno, ma basterebbe anche isolare meglio la doccia rispetto alla vasca sottostante. Ultima noia: ho chiesto un check out ritardato di qualche ora senza sovrapprezzo o al limite con metà tariffa, dato che il mio volo di ritorno era alle 2 del mattino: mi è stata offerta una partenza ritardata (ri-sigh) alle 15 pagando la tariffa di una notte. A questo punto tanto vale fermarsi fino a giorno dopo, potendo. In conclusione nessun problema gravissimo, ma una serie di noie che dovrebbero essere evitate in un albergo d'affari, peraltro sempre pieno, e con tariffe non eccessivamente concorrenziali: nelle vicinanze c'è di meglio pagando anche meno.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Chennai Sriperumbudur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 08939880588 if you wish to discuss this matter in further details. Sincerely, Ujjwal Shekhar Front Office Manager

Lavoro

Tripadvisor-waardering 4.0/5

matteo s Gecertificeerde beoordeling door TripAdvisor

Accoglienti è molto gentili professionalità e competenza mi sono trovato bene sempre tutto in ordine e disponibili servizi impeccabili hanno accontentato ogni mia richiesta ci tornerò anche se per lavoro ma ci tornerò un ringraziamento a janani a santnu ankit

Dear Guest, Thank you so much for reviewing our hotel and services, we very much appreciate the time you took to give us an excellent rating. I am glad that we could live up to your expectations. My team and I are very happy to read that you had enjoyed your visit and found our food and services excellent. I will make sure to pass this feedback to my entire team. Thank you again for sharing your experience, and we strive to deliver the excellent service. Regards, Vaishakh SURENDRAN General Manager

Uitstekend hotel

Tripadvisor-waardering 5.0/5

_ploeg_evert Zaken - Gecertificeerde beoordeling door TripAdvisor

De kamer (op vloer 4) was ruim, schoon en netjes. Goede airconditioning. Het buffet (ontbijt en diner) was uitstekend, veel keus aan diverse Indiase (vegetarische en vlees-)gerechten, pasta, fruit, brood, zuivel, salades, ijs en taartjes en heel erg lekker allemaal (alleen de kaas was niet zo bijzonder, maar dat was niet zo erg, dat heb ik thuis wel). Het personeel was heel vriendelijk en behulpzaam. Een bijkomend belangrijk voordeel was dat dit hotel heel dicht bij het werk was, met de taxi slechts 10 a 15 minuten.

Dear Guest, Thank you for choosing Mercure Chennai Sriperumbudur for your first visit in chennai. We are very much satisfied with your five star review which narrates your great stay experience with us. Your detailed explanation on hotel facilities, service will help us to excel our hospitality into a next level. Your review title "Excellent Hotel '' makes us different than others. We will be continuing to serve our best to all our guest. We would love to have one more opportunity to have you as our guest in near future. Best Regards Rahul Nama General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 122 beoordelingen 8.1/10 Locatie
  • 320 beoordelingen 8.3/10 Kamer
  • 830 beoordelingen 9.3/10 Service
  • 5 beoordelingen 2.6/10 Wifi
  • 506 beoordelingen 8.5/10 Eten
  • 163 beoordelingen 7.3/10 Netheid
  • 138 beoordelingen 9.3/10 Sfeer
  • 102 beoordelingen 8/10 Voorzieningen

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