上海建滔诺富特酒店 4 星

客户意见评级 (ALL 评级) 3.5/5 11 评论

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上海建滔诺富特酒店 - Image 1
上海建滔诺富特酒店 - Image 2
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上海建滔诺富特酒店 - Image 4
协和路1102号, 长宁区, 200335 上海, 中国

描述

酒店其他优惠

上海虹桥诺富特酒店设有 367 间宽敞的客房、2 间餐厅、7 间会议室，还配备健身设施。是商务和休闲旅客的理想下榻之所。

我们的客房

酒店位置

上海建滔诺富特酒店

协和路1102号, 长宁区
200335 上海
中国

GPS:31.223219, 121.35525

电话
传真 +86 21 3227 9998

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.5/5  11 评论

TripAdvisor 评级  4.9/5  640 评论

Disappointing to Novotel standards

Tripadvisor 评级 3.0/5

Jamingeels 商务住宿 - 经 TripAdvisor 认证的评论

Having stayed at many Novotel’s I was disappointed to see the Premium lounge was still closed at this property. They are using the breakfast room as a lounge which is not ideal. Also the AC was broken so the room was too hot. When I asked for AC they offered to open the room window.

Ideal for Business Trips

Tripadvisor 评级 5.0/5

ladyditt 经 TripAdvisor 认证的评论

We stayed at the hotel for the second time because it is located close to the exhibition. There was construction work going on next to the hotel. Luckily we were given quiet rooms, there was no noise. The earplugs were provided as a compliment. From Pudong Airport, it takes 1.5 hours by metro, you can reduce it by 20 minutes if you take the super fast Maglev train. The metro station was a 15-minute walk away. The hotel is clean, all rooms are non-smoking. My room was huge, with a nice bathroom, comfortable bed. There was a kettle in the room, which is important for me, I really like drinking tea, tea/coffee is renewed daily, + two bottles of water. Breakfast was excellent, large selection of everything. You can also use the swimming pool free of charge. The hotel was decorated for New Year, there were Christmas trees, etc. The staff was friendly, but not everybody spoke English. There was no free shuttle to the exhibition like before! A very good option for a business trip!

服务有待提高

客户意见评级 1.0/5

匿名 商务住宿 - 所有已确认评论

首先，我定的豪华大床房，入住后给我内开间还有扇内门的房间，我本来住10楼，要求换房后给我换到楼下，让升级房间，非常敷衍的说已经升级了；第二，因为换房，导致洗漱用品还留在原来房间，电话前台让送两套洗漱用品，前台是位女士接听，特别忙，很敷衍的说送上来了，后来过了20多分钟再次打电话，一位男士接听，我说之前一位女士已经答应我送洗漱用品上来，逃避我之前问的问题，二次沟通才送到

非常吵，空调也很吵。而且耳塞质量非常差

客户意见评级 1.0/5

匿名 商务住宿 - 所有已确认评论

非常吵，空调也很吵。而且耳塞质量非常差

尊敬的Mr. Wei： 十分感谢您花时间告诉我们有关您在 Novotel Shanghai Hongqiao 的体验。很遗憾未能达到您的期望，请允许我向您表达我们最诚挚的歉意。 我们已到您的房间查看了空调问题，已维修解决。同时，我们已责成客房部经理加强督察力度， 确保客房状况零瑕疵。 在 Novotel，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。我们会加大查房力度和培训，提高整体水平，并加强细节的检查。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 Flora Wang 宾客体验经理

Clean

Tripadvisor 评级 4.0/5

urosdernovsek 商务住宿 - 经 TripAdvisor 认证的评论

Hotel is nice, staff is friendly. Even if not perfect English, they find a way to help. Lobby is nice, but bar closes too soon. Rooms big and spacious. Breakfast is big with many choices, from Asian to European. Hotel surroundings are currently a big construction site.

Dear Guest, Warm greetings from Novotel Shanghai Hongqiao. It is nice to see our staff were positive and enthusiastic towards our guests. We are now giving English training to our staff. As you see, there was a construction around now, in the long term it creates better infrastructure all these will support future growth. By that time, you can find a great vibe here. We are glad to see that you feel enjoyed during your stay and we would love to welcome you back in the near future. Sincerely, Dickens Li -General Manager

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其他网络用户评价我们的酒店

  • 1,833 评论 9.6/10 位置
  • 2,662 评论 9.2/10 房间
  • 4,673 评论 9.4/10 服务
  • 13 评论 9.1/10 上网
  • 1,342 评论 9.4/10 清洁度
  • 1,118 评论 8.9/10 设施
  • 1,109 评论 9.5/10 氛围
  • 1,004 评论 8.7/10 舒适度

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