利雅德迪叶诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 87 评论

保证最优惠房价
利雅德迪叶诺富特套房酒店 - Image 1
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P O Box 305988, 90 Street, Off Olaya Street, 11361 利雅德, 沙特阿拉伯

描述

酒店其他优惠

  • 室内游泳池

  • 宽敞的家庭套房

  • 配备瑞雨淋浴的浴室

  • 健身中心

  • 免费无线网络

我们的客房

酒店位置

利雅德迪叶诺富特套房酒店

P O Box 305988, 90 Street, Off Olaya Street
11361 利雅德
沙特阿拉伯

GPS:24.70737, 46.676333

电话
传真 +966 11 465 2727

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
酒店附近
  • 停车

THE DUNES

The Dunes Restaurant offers breakfast and dinner in a unique open space located adjacent to the hotel lobby. With glass windows all around, modern decor and views onto the Kingdom Tower, you really can escape from your busy day whilst dining here.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  87 评论

TripAdvisor 评级  3.0/5  127 评论

Far away to be on an international standard for Novotel

Tripadvisor 评级 1.0/5

Navigator42797481110 经 TripAdvisor 认证的评论

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

Tripadvisor 评级 1.0/5

ixok4788 经 TripAdvisor 认证的评论

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Great service from Staff

Tripadvisor 评级 4.0/5

Aya E 经 TripAdvisor 认证的评论

Abdallah Al Harth is an amazing receptionist. His service made all the difference! It was exceptional and outstanding.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Great location

Tripadvisor 评级 4.0/5

joma0405 经 TripAdvisor 认证的评论

A nice experience in general. Great location, nice staff. spacious rooms with a great view on the Kingdom Tower. My only complaint is that the hotel only serves food at breakfast, so if you're staying in the evening you order delivery or you have to look for a place to eat. Otherwise, smooth stay.

Dear Sir, Thank you for sharing your experience! We are thrilled to hear that you enjoyed the location, our staff, and the spacious rooms with the beautiful view of Kingdom Tower. We also appreciate your feedback regarding the food service. We are sorry for any inconvenience this may have caused, and we will certainly consider this suggestion for future improvements. We are happy to know that your stay was smooth overall, and we hope to welcome you back soon! Kind Regards, Novotel Suites Management

One night business stay

Tripadvisor 评级 3.0/5

RezaCorp 商务住宿 - 经 TripAdvisor 认证的评论

Overall good stay but didn't feel like a Novotel. Location was difficult to find for taxis and uber.

Dear Reza, Thank you for sharing your feedback. We are glad to hear that you had an overall good stay, though we regret that it did not fully meet your expectations of a Novotel experience. We appreciate your comments regarding the location and understand the challenges you faced with taxis and Uber. Your insights help us improve, and we will explore ways to enhance the accessibility of our hotel. We truly value your visit and hope to have the opportunity to welcome you again for a more seamless experience. Kind regards, Novotel Suites Management

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 117 评论 9.6/10 位置
  • 223 评论 8.4/10 房间
  • 244 评论 9.2/10 服务
  • 5 评论 8.8/10 上网
  • 148 评论 9.2/10 清洁度
  • 53 评论 8/10 早餐
  • 47 评论 4.3/10 设施
  • 17 评论 1/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。