Novotel Suites Riyadh Centre 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 92 comentários

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Novotel Suites Riyadh Centre - Image 1
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Novotel Suites Riyadh Centre - Image 3
Novotel Suites Riyadh Centre - Image 4
90 Off Olaya Street, P O Box 305988, 11361 RIYADH, Arábia Saudita

Descrição

Extras do hotel

  • Indoor swimming pool

  • Spacious family suites

  • Rain showers in bathrooms

  • Fitness centre

  • Free WIFI

Nossas acomodações

Localização do hotel

Novotel Suites Riyadh Centre

90 Off Olaya Street, P O Box 305988
11361 RIYADH
Arábia Saudita

GPS:24.70737, 46.676333

Telefone
Fax +966 11 465 2727

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

THE DUNES

The Dunes Restaurant offers breakfast and dinner in a unique open space located adjacent to the hotel lobby. With glass windows all around, modern decor and views onto the Kingdom Tower, you really can escape from your busy day whilst dining here.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  92 comentários

Classificação no TripAdvisor  3.0/5  127 comentários

Far away to be on an international standard for Novotel

Classificação TripAdvisor 1.0/5

Navigator42797481110 Avaliação certificada TripAdvisor

Check in is terrible. Key card expires every day. Internet not stabil Some parts and finishing are not well done! You have to pay everything directly - no room charge possible.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the check-in process, key card validity, internet stability, and some aspects of the room finishing. Please accept our apologies for the inconvenience caused, as this is certainly not the level of service and quality we aim to deliver at Novotel Suites Riyadh Centre. Regarding the payment policy, kindly note that our procedures are in place to ensure smooth operations; however, your comments have been noted and shared with the concerned departments for review. We take all guest feedback seriously and would appreciate the opportunity to investigate this matter further. We kindly ask you to share your room number and stay dates with us, either by replying here or contacting the hotel directly at email H9203-RE@accor.com, so we can follow up accordingly and take the necessary corrective actions. Thank you once again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards, Novotel Suites Management

Avoid !!!!

Classificação TripAdvisor 1.0/5

ixok4788 Avaliação certificada TripAdvisor

Just terrible, As a diamond member, no benefits, even if you have an online check in you have to check in again. If you ask for anything- no action. They are more busy playing on the phone. Specially the lady on the front desk. If you want to check in you get the feeling of disturbing her on the mobile game. I have been to most of Accor hotels in KSA - in general you will not find great service. For short term stay in Riyadh it is survivable.

Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret to learn about your experience and truly apologize for the inconvenience and disappointment you encountered during your stay. We were unable to locate your booking in our system. At our property, all ALL – Accor Diamond members are flagged as VIP guests and are given special attention. It is possible that your stay was at a different Novotel property. Please allow us to clarify that we are Novotel Suites Riyadh Centre, located near Kingdom Tower. As there are several Novotel properties in Riyadh, we would like to ensure that we are reviewing the correct reservation and addressing your concerns accurately. We kindly request that you share your room number along with your check-in date and time so that we may thoroughly investigate the matter and take the necessary corrective actions with our team. We highly value our ALL – Accor Diamond members, and your comments are taken very seriously. Your feedback is essential in helping us improve our service standards and staff training. Please feel free to contact us directly at H9203-RE@accor.com , and we will personally follow up with you. Kind regards, Novotel Suites Riyadh Centre Management

Great service from Staff

Classificação TripAdvisor 4.0/5

Aya E Avaliação certificada TripAdvisor

Abdallah Al Harth is an amazing receptionist. His service made all the difference! It was exceptional and outstanding.

Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

Great location

Classificação TripAdvisor 4.0/5

joma0405 Avaliação certificada TripAdvisor

A nice experience in general. Great location, nice staff. spacious rooms with a great view on the Kingdom Tower. My only complaint is that the hotel only serves food at breakfast, so if you're staying in the evening you order delivery or you have to look for a place to eat. Otherwise, smooth stay.

Dear Sir, Thank you for sharing your experience! We are thrilled to hear that you enjoyed the location, our staff, and the spacious rooms with the beautiful view of Kingdom Tower. We also appreciate your feedback regarding the food service. We are sorry for any inconvenience this may have caused, and we will certainly consider this suggestion for future improvements. We are happy to know that your stay was smooth overall, and we hope to welcome you back soon! Kind Regards, Novotel Suites Management

リヤド中心地にあるビジネスホテル

Classificação TripAdvisor 3.0/5

tsunatori777 Avaliação certificada TripAdvisor

メインストリートから、1ブロック内側に入ったホテルですが、設備は別にして、宿泊だけなら十分なホテルです。朝食ブッフェも可もなく不可もなくです。ロケーションだけで選ぶなら、十分なホテルです。

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 119 comentários 9.6/10 Localização
  • 226 comentários 8.5/10 Quarto
  • 247 comentários 9.2/10 Serviço
  • 5 comentários 8.3/10 Wifi
  • 149 comentários 9.1/10 Limpeza
  • 51 comentários 8/10 Café da manhã
  • 46 comentários 4.2/10 Comodidades
  • 17 comentários 1.1/10 Centro de Bem-Estar/Spa

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.