Mercure Hai Phong 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 449 beoordelingen

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Omschrijving

Extras van het hotel

  • Vijfsterrenhotel perfecte voor zakenreizen en vakanties

  • Verschillende kamers met moderne uitrusting en artistiek ontwerp.

  • De maaltijden worden met enthousiasme en zorg bereid door chef-koks

  • Prachtig overloopzwembad, luxe spa en fitness

  • Gunstig gelegen nabij levendige winkelcentra in Hai Phong

Onze accommodaties

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Hotel locatie

Mercure Hai Phong

12 Lach Tray Street, Ngo Quyen District
180000 Hai Phong
Vietnam

Gps:20.851027, 106.687793

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

FLAME

Begin uw vakantie met een uitgebreid ontbijtbuffet met barbecuegerechten, heerlijke zeevruchten en verse tuingroenten. Onze heerlijke gerechten worden perfect gepresenteerd en bereid met een smaak die uw diner tot een sublieme ervaring zal maken.

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Meer informatie

ALL beoordeling  4.5/5  449 beoordelingen

TripAdvisor score  5.0/5  224 beoordelingen

Certificaat van uitmuntendheid 2024

Great hotel

Tripadvisor-waardering 5.0/5

vi D Gecertificeerde beoordeling door TripAdvisor

It was my second time staying in this hotel. They have opened for a few years but hotel was clean and nice, very friendly staffs. Restaurant is cozy and modern, good food and attentive waitress. If you stay in Hai Phong, I recommend choosing Mercure Hai Phong.

Dear 343vid, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our facilities, great food in our restaurant, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, Linh Chi (Candy) Guest Experience Manager

Quiet stay with a good executive lounge.

Tripadvisor-waardering 4.0/5

Shane S Gecertificeerde beoordeling door TripAdvisor

Stayed for 5 nights as tourists. The room was comfortable, but it lacked room for clothes storage. The bedside table did not have a drawer. It was a waste of space, it just held up a lamp. The bathroom had no storage for personal items, we used a shelf above the kettle in in the bedroom area. The hotel appears to be a business hotel catering for Asian business people (mainly Koreans based on the menu in the executive lounge). We were given a room at the end of the corridor far away from the elevator. It was quiet, our bed was comfortable, and the breakfast was good. The bar and restaurant areas were very modern and welcoming. The evening drinks and food in the executive lounge were very good. The dishes varied every night during our stay. Pizza was included every night as was fresh fruit and dessert. We recommend this hotel if coming to the city.

Dear Oscardog16, Thank you very much for taking the time to leave review of your recent stay at Mercure Haiphong. We're particularly thrilled that our quiet facilities, friendly staff, excellent environment, and great food added to your experience. Thank you also for drawing my attention to where improvements are needed. Please rest assured that I have reviewed your comments with the departments concerned. We extremely value your comment. It is by receiving candid feedback like yours, that we can make continuous improvements. We sincerely hope to see you again soon. Thank you for your strong recommendation! Linh Chi (Candy) Guest Experience Manager

A pleasant stay in Hai Phong

Tripadvisor-waardering 5.0/5

Hotevad Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Despite the hotel overbooking for our 2 bedroom apartment, we were offered a suite with adjoining room as an alternative which was quite acceptable to us as it included club room access. Upon arrival they wanted to charge us for an extra bed despite the original booking for 5 people. They claimed children would have to share existing beds, but they were 12 and 16. They stated hotel policy is under 12 years despite the original hotel booking website allowing for children uo to 17 years. I reluctantly agreed to pay for extra bed for 3 of our 5 nights. Aside from being frustrated on arrival the rooms were pleasant with nice views of the city. Whilst we did not access the club frequently I was able to grab a glass of wine on occasion and also celebrate the new year (2024) on the rooftop with a nice view of the city fireworks. The hotel is modern and spacious and well located.

Dear Hotevad, Thank you for your recent stay at the Mercure Hai Phong. We are delighted to hear that you have enjoyed your stay with us and able to make use of our comprehensive facilities and convenient location. We are much appreciated your generous understanding about hotel's children policy, and would like to extend our sincere apologies for the confusing information on partner's website. We are working with our partner to correct the information which can be misleading. It is always so pleased to read the comments which guest takes time to highlight our hotel, I will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager

Great Hotel Great Staff and Fantastic Upgrade

Tripadvisor-waardering 5.0/5

29OAK Gecertificeerde beoordeling door TripAdvisor

Stayed here twice this month. Staff very good. Room excellent, very spacious. Breakfast had a good variety of food. Swimming pool great to do laps. Lovely friendly city to explore with very few tourists. Fantastic beer hoi and food hall next door. Perhaps not for everyone but if you are looking for the real Vietnam this comes close.

Dear 29OAK, Many thanks for sharing your 5-star review! We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our location, facilities in the room, great food in our restaurant, Swimming pool, and the staff, who really are there to cater for your every need. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you again for your compliments and support. We look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager

Definitely a great stay at this property!

Tripadvisor-waardering 5.0/5

JamesLBH Gecertificeerde beoordeling door TripAdvisor

Amazing view from the room. Spacious and clean room. Water pressure in shower is fantastic! Gym and sauna is awesome! Only setback can be the warm waiting area for transportation on the ground floor. Great value!

Dear JamesLBH, Many thanks for sharing your wonderful review. We are delighted to learn that you have enjoyed every aspect of your experience. Your kind words regarding our hotel are very much appreciated. We are very proud of the standard of service that we provide, ensuring each guest who visits has the most memorable and special experience. I am so pleased to read your comments about our infrastructure, view from the rooms, Fitness center and Spa. I am glad that you enjoyed your visit, and will certainly pass on your feedback to the team. Thank you and we look forward to welcoming you back in the near future. Sincerely yours, CANDY Nguyen (Ms.) Guest Experience Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 169 beoordelingen 9.1/10 Locatie
  • 286 beoordelingen 8.2/10 Kamer
  • 380 beoordelingen 9.4/10 Service
  • 5 beoordelingen 5.6/10 Wifi
  • 153 beoordelingen 8.9/10 Netheid
  • 114 beoordelingen 5.9/10 Comfort
  • 100 beoordelingen 9/10 Ontbijt
  • 77 beoordelingen 8.9/10 Sfeer

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