Aparthotel Adagio尼斯英国大道酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 614 评论

Aparthotel Adagio尼斯英国大道酒店 - Image 1
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Aparthotel Adagio尼斯英国大道酒店 - Image 3
Aparthotel Adagio尼斯英国大道酒店 - Image 4
179 Promenade Des Anglais, 06200 尼斯, 法国

描述

酒店其他优惠

  • 位于英国大道

  • 海景公寓

  • 附近设有付费公共停车场

  • 24 小时前台

  • Planet 21 环保计划金奖

我们的客房

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酒店位置

Aparthotel Adagio尼斯英国大道酒店

179 Promenade Des Anglais
06200 尼斯
法国

GPS:43.687812, 7.239299

电话
传真 +33 4 97 07 82 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 100% 无烟酒店
酒店附近
  • 停车

2 早餐

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  614 评论

TripAdvisor 评级  3.6/5  746 评论

客户意见评级 3.0/5

Zilun G. 情侣住宿 - 所有已确认评论

酒店的位置很好距离电车车站很近而且面朝大海房间的海景绝美，但是不知道是不是因为常住公寓品牌的关系，整个酒店的服务基本上说是没有。雅高APP预定，不知道为什么退房之后酒店给我没有给我积分和房晚。

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, L'équipe de l'Adagio Nice Promenade des Anglais

Poor experience, Not a 4 star at all

Tripadvisor 评级 2.0/5

shefali_saxena 经 TripAdvisor 认证的评论

This is nowhere a 4 star, probably a borderline 3 star. We had a Seaview apartment and the view was very nice but thats about it. We were 3 adults and the sofabed for 3rd adult was very dirty. The fridge did not work well for our entire stay which they seemed to know but didnt tell us the first night and we had to throw out all the breakfast stuff we had got & our dinner leftovers the next day. They did offer us another room but it was weirdly designed and we didnt shift. The whole look & feel is jaded and seedy. There's no housekeeping, one has to give keys on reception if going out, not seen that in any hotels. And we paid some 340 euro per night for this ! Location is far from the buzzy areas, its more like residential area. I had prepaid in full, they still deducted 200 euro on my card when checking-in, my booking confirmation did not mention that. They reversed it on checkout but been 6 days and its still not reversed on my credit card.

Unsanitary, smelly, stained towels… but they don’t seem to mind

Tripadvisor 评级 1.0/5

Thalia W 经 TripAdvisor 认证的评论

his was one of the worst experiences I’ve had at a hotel. They are 2-star at best, and only because we didn’t find any bugs. Here’s what I sent to the hotel and the third party site I used for the reservation. The hotel refused to provide a refund because the rate was non-refundable, the third party site has left me to fend for myself… I’m getting no response, but they say a refund has been initiated. However, I have received no details regarding the refund or the actual refund. In fact, customer service didn’t respond when I informed them that the site to upload documentation wasn’t working and included a screenshot and description of the issue. I requested an email address to send it to, no response. The link now states that my deadline to submit documentation has passed. Contacting support through the app has yielded no results. Both the TP and hotel seem to think they can advertise whatever they want in the listing, not deliver what you paid for, and still expect you to pay for it. Also, the TP site will not allow me to rate the hotel on their app. Dear Bart, Thank you for your response. I booked this reservation expecting a 4-star property, as advertised on Booking.com, at a rate of nearly $300 per night. However, upon arrival, it was immediately clear that the condition of the unit did not reflect the listing. The room had a persistent odor, visible cleanliness issues, and overall failed to meet even basic quality standards. I documented these discrepancies with photos and compared them directly to your online listing—what was advertised is not what we received. Your statement that housekeeping did not notice anything unusual only highlights a deeper concern: that the condition we encountered is viewed as acceptable by your staff. The odor and the visibly dirty grout alone made the space uninhabitable—especially at this price point. While I understand the reservation was marked non-refundable, this situation falls well outside the bounds of reason. Guests are entitled to receive the product they paid for. When a property is misrepresented in listings, it undermines the fairness of a no-refund policy. I respectfully ask that management reconsider and issue a full refund. Had I known the true condition of the room, I would never have booked it. Although the receptionist offered a different room, I ask you to please inspect it personally. Go to the refrigerator and touch the handle as if you’re about to open it—did you feel the food or unknown residue? You don’t need to answer—I already know. The second room was still dirty, with the same visibly soiled bathroom grout and other indicators of poor housekeeping that left us unable to trust the cleanliness or safety of any room in the building. Regardless of your decision about the refund, I strongly urge you to update your listing photos to accurately reflect the current condition of the property, and ensure the rooms are maintained to acceptable cleanliness standards. I understand there are costs associated with renovations, and I am not expecting a brand-new facility. But where age exists, it should be offset by exceptional cleanliness, reasonable amenities, professional staff, and overall care for guest experience. We did not leave because the property was old—we left because of the odor, poor housekeeping, misleading advertising, and our resulting lack of peace of mind. These are not matters of personal preference, but of basic hospitality and guest safety. We cannot be penalized for your team’s failure to uphold those standards. Thank you for your time and consideration. Sincerely, Thalia Williams

Great views but little else

Tripadvisor 评级 3.0/5

Susan K Couples - 经 TripAdvisor 认证的评论

The towels are never replaced. You are supposed to dry them on an in-room towel dryer but ours remains broken after three days and 3 maintenance requests. New towels available for a price. No one comes to empty trash or make bed. Place is tiny and all doors open so as to block movement. Toilet is in its own room which is fine but so small almost impossible to turn around to flush. Location and view lovely especially from the hard-to-reach rooftop chaise lounge park. They offer a “take away” breakfast which is a good buy but they evidently don’t do it often as they didn’t do it well. Front desk staff not helpful nor even try to be. T

Not great

Tripadvisor 评级 2.0/5

Karen F 经 TripAdvisor 认证的评论

No cleaning of the rooms.have to pay for clean towels empty your own bins.Needs a lick of paint.Rooms disappointing nothing to do close to the apartment you have to go into the town would not recommend this property.Pay a bit more and stay in old Nice

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其他网络用户评价我们的酒店

  • 470 评论 8.8/10 位置
  • 634 评论 6.8/10 房间
  • 437 评论 8.1/10 服务
  • 9 评论 5.6/10 上网
  • 188 评论 5.6/10 清洁度
  • 137 评论 3.1/10 氛围
  • 136 评论 4.9/10 设施
  • 103 评论 4.5/10 性价比

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