アダジオニースプロムナードデザングレ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 608 件のレビュー

アダジオニースプロムナードデザングレ - Image 1
アダジオニースプロムナードデザングレ - Image 2
アダジオニースプロムナードデザングレ - Image 3
アダジオニースプロムナードデザングレ - Image 4
179 Promenade Des Anglais, 06200 ニース, フランス

説明

ホテルのその他の情報

  • プロムナードデザングレに位置しています

  • オーシャンビューのアパートメントルーム

  • 近隣の有料公共駐車場

  • 24時間対応のフロントデスク

  • プラネット21ゴールド

当ホテルの客室

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ホテル所在地

アダジオニースプロムナードデザングレ

179 Promenade Des Anglais
06200 ニース
フランス

GPS:43.687812, 7.239299

電話番号
ファックス +33 4 97 07 82 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

2 朝食

非契約写真

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  608 件のレビュー

トリップアドバイザーの評価  3.6/5  745 件のレビュー

お客さまの声 4.0/5

Tomoyuki K. 一人 - 確認済みレビュー すべて

スタッフが素晴らしい。手続きのミスを速やかにリカバリーしてくれたり、その際も間違いを認めて謝ってくれた。ランドリーを探して地下に行ったら間違いだったようで、そこにいたクリーニングスタッフが屋上のランドリーまで案内してくれた。どちらの応対もとても気持ちよく、安心して宿泊できると感じた。おかげて快適に過ごせた。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, L'équipe de l'Adagio Nice Promenade des Anglais

Poor experience, Not a 4 star at all

トリップアドバイザーの評価 2.0/5

shefali_saxena トリップアドバイザー認証口コミ

This is nowhere a 4 star, probably a borderline 3 star. We had a Seaview apartment and the view was very nice but thats about it. We were 3 adults and the sofabed for 3rd adult was very dirty. The fridge did not work well for our entire stay which they seemed to know but didnt tell us the first night and we had to throw out all the breakfast stuff we had got & our dinner leftovers the next day. They did offer us another room but it was weirdly designed and we didnt shift. The whole look & feel is jaded and seedy. There's no housekeeping, one has to give keys on reception if going out, not seen that in any hotels. And we paid some 340 euro per night for this ! Location is far from the buzzy areas, its more like residential area. I had prepaid in full, they still deducted 200 euro on my card when checking-in, my booking confirmation did not mention that. They reversed it on checkout but been 6 days and its still not reversed on my credit card.

Unsanitary, smelly, stained towels… but they don’t seem to mind

トリップアドバイザーの評価 1.0/5

Thalia W トリップアドバイザー認証口コミ

his was one of the worst experiences I’ve had at a hotel. They are 2-star at best, and only because we didn’t find any bugs. Here’s what I sent to the hotel and the third party site I used for the reservation. The hotel refused to provide a refund because the rate was non-refundable, the third party site has left me to fend for myself… I’m getting no response, but they say a refund has been initiated. However, I have received no details regarding the refund or the actual refund. In fact, customer service didn’t respond when I informed them that the site to upload documentation wasn’t working and included a screenshot and description of the issue. I requested an email address to send it to, no response. The link now states that my deadline to submit documentation has passed. Contacting support through the app has yielded no results. Both the TP and hotel seem to think they can advertise whatever they want in the listing, not deliver what you paid for, and still expect you to pay for it. Also, the TP site will not allow me to rate the hotel on their app. Dear Bart, Thank you for your response. I booked this reservation expecting a 4-star property, as advertised on Booking.com, at a rate of nearly $300 per night. However, upon arrival, it was immediately clear that the condition of the unit did not reflect the listing. The room had a persistent odor, visible cleanliness issues, and overall failed to meet even basic quality standards. I documented these discrepancies with photos and compared them directly to your online listing—what was advertised is not what we received. Your statement that housekeeping did not notice anything unusual only highlights a deeper concern: that the condition we encountered is viewed as acceptable by your staff. The odor and the visibly dirty grout alone made the space uninhabitable—especially at this price point. While I understand the reservation was marked non-refundable, this situation falls well outside the bounds of reason. Guests are entitled to receive the product they paid for. When a property is misrepresented in listings, it undermines the fairness of a no-refund policy. I respectfully ask that management reconsider and issue a full refund. Had I known the true condition of the room, I would never have booked it. Although the receptionist offered a different room, I ask you to please inspect it personally. Go to the refrigerator and touch the handle as if you’re about to open it—did you feel the food or unknown residue? You don’t need to answer—I already know. The second room was still dirty, with the same visibly soiled bathroom grout and other indicators of poor housekeeping that left us unable to trust the cleanliness or safety of any room in the building. Regardless of your decision about the refund, I strongly urge you to update your listing photos to accurately reflect the current condition of the property, and ensure the rooms are maintained to acceptable cleanliness standards. I understand there are costs associated with renovations, and I am not expecting a brand-new facility. But where age exists, it should be offset by exceptional cleanliness, reasonable amenities, professional staff, and overall care for guest experience. We did not leave because the property was old—we left because of the odor, poor housekeeping, misleading advertising, and our resulting lack of peace of mind. These are not matters of personal preference, but of basic hospitality and guest safety. We cannot be penalized for your team’s failure to uphold those standards. Thank you for your time and consideration. Sincerely, Thalia Williams

Great views but little else

トリップアドバイザーの評価 3.0/5

Susan K Couples - トリップアドバイザー認証口コミ

The towels are never replaced. You are supposed to dry them on an in-room towel dryer but ours remains broken after three days and 3 maintenance requests. New towels available for a price. No one comes to empty trash or make bed. Place is tiny and all doors open so as to block movement. Toilet is in its own room which is fine but so small almost impossible to turn around to flush. Location and view lovely especially from the hard-to-reach rooftop chaise lounge park. They offer a “take away” breakfast which is a good buy but they evidently don’t do it often as they didn’t do it well. Front desk staff not helpful nor even try to be. T

Not great

トリップアドバイザーの評価 2.0/5

Karen F トリップアドバイザー認証口コミ

No cleaning of the rooms.have to pay for clean towels empty your own bins.Needs a lick of paint.Rooms disappointing nothing to do close to the apartment you have to go into the town would not recommend this property.Pay a bit more and stay in old Nice

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 478 件のレビュー 8.6/10 ロケーション
  • 641 件のレビュー 6.6/10 客室
  • 428 件のレビュー 7.9/10 サービス
  • 10 件のレビュー 6.4/10 インターネット
  • 189 件のレビュー 5.1/10 清潔さ
  • 141 件のレビュー 2.8/10 雰囲気
  • 132 件のレビュー 4.7/10 設備
  • 101 件のレビュー 6.4/10 朝食

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ニースのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。