佛罗伦萨中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 711 评论

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佛罗伦萨中心美居酒店 - Image 1
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Via Nazionale 21/23 R, 50123 佛罗伦萨, 意大利

描述

酒店其他优惠

  • 步行 4 分钟到达新圣母玛利亚教堂站，并搭乘 T2 电车前往机场。

  • 8 分钟可抵达：圣母百花大教堂、洗礼堂、乔托钟楼。

  • 大型庭院，适合组织演出，尤其是温暖的季节。

  • 宽敞的客房，全部配备 Nuxe 沐浴产品。尊享房带阳台。

  • 附近有付费停车场，提供 ZTL 车牌登记和代客泊车服务。

我们的客房

酒店位置

佛罗伦萨中心美居酒店

Via Nazionale 21/23 R
50123 佛罗伦萨
意大利

GPS:43.776466, 11.250824

电话
传真 +39 055 530 0800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

CAFFÈ APOLLO

在结束一天的佛罗伦萨旅行后，我们的咖啡休闲区供应上乘饮料和开胃小吃，您可以在市中心愉悦地品尝开胃酒，让自己恢复元气

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  711 评论

客户意见评级 5.0/5

Yuehua L. 家庭住宿 - 所有已确认评论

位置不错，房间住的很舒服，不在ZTL区，可以开车到门口，到各个景点都很近，不过没有停车场，需要自己找停车场

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found the location convenient and your room comfortable. We appreciate your understanding regarding the parking situation; we are always willing indeed to inform our guests about the solutions of private and public parking nearby. Best regards, Alessia DE SIMONE Guest Relation Agent

客户意见评级 3.0/5

Zhenni Z. 朋友住宿 - 所有已确认评论

没打高分的原因是：在入住的第一晚发现浴室的洗发水空瓶，并且没有备用的，酒店工作人员并没有换新，尤其我在洗澡洗到一半发现没有洗发水，真的让人人不愉快。电话让前台员工送进房间后也没有得到抱歉的意思，这是酒店员工的失职。我支付了4500多人民币入住贵集团旗下佛罗伦萨美居酒店，期待一次完美的体验，但遭遇了不可接受的服务失误。

Dear Guest, Thank you for sharing your experience after your stay at our hotel. We are sorry about the discomfort you felt and we would like to extend our sincere apologies. Please rest assured that we have raised awareness within our Team to ensure greater attention to room checks and guest communication moving forward. Your comments have been shared with the relevant departments so that such an oversight does not happen again. We hope to welcome you again in a future for a better stay. Best regards, Alessia DE SIMONE Guest Relation Agent

客户意见评级 4.0/5

Wenli J. 朋友住宿 - 所有已确认评论

整体感受都不错

Dear Guest, Thank you for your positive feedback regarding our hotel's location and overall experience. We are delighted to know that you enjoyed your stay and hope to welcome you back in the future for another wonderful visit. Best regards, Alessia DE SIMONE Guest Relation Agent

客户意见评级 2.0/5

Qinyi Q. 家庭住宿 - 所有已确认评论

1、房间早上5点前和5点后垃圾车收集垃圾两次，非常吵 2、浴室洗澡盆墙上放置的是洗手液，而不是沐浴露（这个不是重点，因为我们旅行都会自己带有沐浴露洗发水） 3、关于噪声问题于第二天早餐前反馈给前台，前台表示我们可以在晚上回酒店的时候去换房，但晚上前台要求付费后才会安排安静的房间 4、新换的房间，被套上有明显未洗净的血迹，反馈前台，服务生来房间确认血迹后，拿来被套更换，其间没有说一句道歉的话

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are sorry for the issues you encountered in during your stay and we would like to express our most sincere apologies. We wish to inform you that we have already provided to report the episode to our Housekeeping Department in order to raise awareness among its Team and avoid any potential episode like these in a future. Your comments are precious for all of us and we hope to have the opportunity to welcome you for your next stay for a better experience. Best regards, Alessia DE SIMONE Guest Relation Agent

客户意见评级 3.5/5

Hong W. 单人住宿 - 所有已确认评论

地理位置好。早餐种类单一，不推荐。

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to know that you appreciated our convenient location. However, we regret that the breakfast variety did not meet your expectations. At the same time, we would like to inform you that we are finalizing a project to reevaluate our breakfast. We hope to welcome you again so with the occasion you could enjoy a new breakfast offer. Best regards, Alessia DE SIMONE Guest Relation Agent

其他网络用户评价我们的酒店

  • 556 评论 9.7/10 位置
  • 497 评论 8/10 房间
  • 578 评论 9.3/10 服务
  • 13 评论 5.5/10 上网
  • 261 评论 8.2/10 舒适度
  • 189 评论 6.6/10 早餐
  • 182 评论 8.3/10 清洁度
  • 136 评论 9.2/10 氛围

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