佛罗伦萨中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 732 评论

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佛罗伦萨中心美居酒店 - Image 1
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Via Nazionale 21/23 R, CIN：IT048017A1RIEWIOGS, 50123 佛罗伦萨, 意大利

描述

酒店其他优惠

  • 步行 4 分钟即可到达新圣母玛利亚教堂火车站

  • 步行 8 分钟即可抵达大教堂广场和圣母百花大教堂

  • 宽敞的私人庭院适合举办轻松的休闲活动；仅夏季可用

  • 宽敞的客房配有空调，其中部分客房带有阳台

  • 酒店附近有付费停车场，提供 ZTL 车牌登记服务

我们的客房

酒店位置

佛罗伦萨中心美居酒店

Via Nazionale 21/23 R, CIN：IT048017A1RIEWIOGS
50123 佛罗伦萨
意大利

GPS:43.776466, 11.250824

电话
传真 +39 055 530 0800

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务
酒店附近
  • 停车

CAFFÈ APOLLO

在结束一天的佛罗伦萨旅行后，我们的咖啡休闲区供应上乘饮料和开胃小吃，您可以在市中心愉悦地品尝开胃酒，让自己恢复元气

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  732 评论

TripAdvisor 评级  4.0/5  1,292 评论

卓越奖 2024

Good stay

Tripadvisor 评级 4.0/5

Voyager_Nineteen71 经 TripAdvisor 认证的评论

We stayed at this property for 4 days across 2 stints. Hotel is centrally located and very close to the train station. One can walk to the hotel from the station but it is not easy to identify the entrance as the area is quite packed. Being centrally located meant most sightseeing places were walkable from the hotel, but at the same time, there was no point taking a taxi as the taxi route was not through the town and was much longer - hence more expensive even for a distance that is very less by foot. Front desk was very prompt and helpful throughout our stay. There is a drinking water filter on the ground floor on the way to the life which provides sparkling water as well. Rooms of the hotel are good and well equipped. Bathroom is also clean. One thing we found a bother was mosquitoes - we opened up the room balcony in the evening on the fifth floor, and soon the room had a few mosquitoes. Had to swat them. Another thing is that post breakfast, the hotel does not have anything to eat via room service. This was a problem as we were too tired one evening to step out of the hotel again after a full day's sightseeing. Given that this is a 4 star property, I found that a bit odd. The front desk, though, was helpful in getting food via deliveroo. Overall, a good experience and definitely worth staying again.

Disgusting Hotel Room

Tripadvisor 评级 1.0/5

aalday0416 Couples - 经 TripAdvisor 认证的评论

My husband and I stayed at the hotel for 4 days and it was a total nightmare. Our room was dirty, small, and just not well-kept. Below are three reasons why this hotel was a disaster overall: Reason 1: Mosquitoes Mosquitoes were all over our room. Every day, we came back to about 1-3 new mosquitoes. One day, we knew we killed them all but then when we opened up the covers from housekeeping making our bed, we found a dead one in our sheets! Reason 2: Dust and Cobwebs The amount of dust that we found around the room was unbearable. It was all along the wall and just shows the lack of cleaning this place does. In one corner, we found a dusty cobweb that was still yet to be cleaned. Reason 3: Lack of Cleanliness, Retouch of Walls, and Service The room had so many scoffs from previous guests that you could tell that they did not care about the room. Also, with the amount of mosquitoes we killed, you could see the marks and blood on the walls and floor. I intentionally left a bug stain on the floor to see if our rooms ever got mopped. And to no surprise, it was still there. When we informed the front desk agent lady about the mosquitoes, her reply was “Well did you tell us? We have a plug that we could have put in your room.” Her response was not only rude and lacked empathy, but made us wonder that if you knew your hotel has a problem, why would it not be plugged in the first place? Also, as guests who never been to this hotel, the last thing we would think about when checking-in are mosquitoes. Overall, this place is NOT a 4 Star hotel and definitely NOT worth over 300euros a night.

Dear Guest, Thank you for taking the time to share your experience at the Mercure Firenze Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Firenze Centro your feedback is very important and we would like to inform you that our Team is always at your disposal in order to solve any potential issue immediately. I have already informed our Front Office and Housekeeping Department, with the aim to prevent these kind of issues in a future and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent

Nice place to stay

Tripadvisor 评级 4.0/5

Rivergirl1 经 TripAdvisor 认证的评论

We were in a pinch and needed to find another place to stay since our Airbnb had some mould issues and we were unable to stay there. We found Mercure and were able to get a basic room. Its in a very good location close to the train station. We loved the outdoor seating area and filtered water station but didnt spend much time in the hotel. The staff were amazing and helpful. The bed was comfortable and the room was clean but could be cleaner. The bathroom had mold growing on the tiles and could use a deep clean. There was noise from the street that disturbed us in the early morning but thats city life in Italy. Overall, it was a very nice place to stay.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A great place to stay for your Florence Vacation

Tripadvisor 评级 5.0/5

2AussieGirls 经 TripAdvisor 认证的评论

The Mercure Firenze Centro is a great place to stay for your Firenze vacation, particularly if you are arriving by train. The hotel is centrally located a 4 minute walk from the station, a bonus not to have to walk too far dragging a suitcase over cobblestones and narrow paths. It's with a 5 minute walk of markets and 15-20 minutes to Ponte Vecchio bride - so very central for all you might want to see in Florence. Hotel is clean, beds are comfortable, staff are very friendly, great restaurants near by - want more do you want!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent Stay in Florence

Tripadvisor 评级 5.0/5

K O Couples - 经 TripAdvisor 认证的评论

Excellent stay. From friendly, efficient check in, clean, air conditioned room, and great housekeeping. Very complete and affordable breakfast. All staff were friendly and very responsive to all enquiries. Very close to many of Florence’s attractions.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 588 评论 9.5/10 位置
  • 532 评论 8.1/10 房间
  • 524 评论 9.5/10 服务
  • 16 评论 2.1/10 上网
  • 279 评论 7.9/10 舒适度
  • 214 评论 6.1/10 早餐
  • 202 评论 7.2/10 清洁度
  • 97 评论 9.2/10 氛围

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