佛罗伦萨北部机场诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 971 评论

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佛罗伦萨北部机场诺富特酒店 - Image 1
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Via Tevere 23, Osmannoro, SESTO FIORENTINO, 50019 佛罗伦萨塞斯托菲奥伦蒂诺, 意大利

描述

酒店其他优惠

  • 面向家庭的服务和休闲活动

  • 紧挨 A1 (E35) 高速公路佛罗伦萨北出口

  • 餐厅供应传统托斯卡纳菜肴

  • 室外泳池

我们的客房

酒店位置

佛罗伦萨北部机场诺富特酒店

Via Tevere 23, Osmannoro, SESTO FIORENTINO
50019 佛罗伦萨塞斯托菲奥伦蒂诺
意大利

GPS:43.809814, 11.177756

电话
传真 +39 055 308336

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

NOVOTEL CAFE'

The restaurant is open until midnight and offers wonderful Italian cuisine and regional dishes in an inviting setting overlooking the pool. Children's menu available.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  971 评论

TripAdvisor 评级  3.5/5  2,182 评论

Terribly hot no warning bad management.. it’s not mentioned at all when your booking

Tripadvisor 评级 1.0/5

Vacation470078 经 TripAdvisor 认证的评论

Novotel Firenze Nord has no air-conditioning and they didn’t tell anybody when they’re taking bookings knowing that it hasn’t been working it’s unforgivable it’s the worst case of bad management I’ve ever seen. When I realized it’s not getting cold I asked them to send somebody up to see if there’s anything to be done and they said no the whole thing is broken meaning the entire building ! But for some reason it’s cool down in the dining area and the lobby but not in the rooms. They said they expect it to cool down at night. It’s insane they’re depending on the weather to cool their hotel down. At the moment I have the door open in the hallway and my window open, hoping to get a breeze to blow through.. It’s not safe, but otherwise I m pretty sure I won’t sleep.. The very least they could do is tell you when you are reserving a room instead of letting you come here to be butchered .. They don’t tell you about it they let you discover it on your own after you’ve checked in and had dinner. And not even a fan.. I come here to catch flight back to USA when visiting shipyards in Italy but will need to scratch this nightmare of the list ..

Dear Vacation470078, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Good Service

Tripadvisor 评级 5.0/5

Joseph-2000-2000 商务住宿 - 经 TripAdvisor 认证的评论

I have enjoyed my stay very much: mostly because of the nice service and the good food (dinner) received in this hotel. Staff have been very kind and helpful to me. The location of the hotel close to the airport was very convenient. The price for the stay was also very competive compaired to a hotel in the city centre of Florence.

Good airport hotel

Tripadvisor 评级 3.0/5

Rachel P 经 TripAdvisor 认证的评论

Stayed here because we had to catch a flight out of Florence the next day. Air conditioning was ok. Wouldn’t let thermostats down passed 20 degrees. I run hot and so does Italy in the summer. Basic hotel. Don’t try and eat there between 1-6pm, although it says room service from 6am-11pm they did not inform us that there is nothing between 1-6. I wouldn’t stay at this hotel for vacation but as an airport hotel it did its job. There is nothing to walk to around it btw. I guess I felt hungry and warm. For travelers on all kinds of schedules it would have been nice to have some food and beverage options throughout the day but I know Italy doesn’t work that way. My American standards can get the best of me.

Dear z5821qhrachelp, thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

Close to airport but the room needs updating

Tripadvisor 评级 3.0/5

Michael P 经 TripAdvisor 认证的评论

Our stay was two nights. Room 404. Positives: Helpful staff. Good breakfast. Close to the airport - 10 minute cab ride. Comfortable bed. Reasonable weekend rate. Though close to the airport, the room was quiet. Negatives: no one to help with luggage - used a hotel luggage cart to load in and load our out luggage. The room sorely needs redecorating. The floors are scratched. The furniture is damaged - chips and nicks. The bathroom fixtures are worn out - the chrome finish is missing with the underlying brass exposed. To enter the bathtub requires stepping over a 24 inch high tub wall. The room is tired and worn. This hotel was OK for a short stopover on our way home, but would not stay there for an extended period.

Dear michaelpX8920MB, Thank you for taking the time to tell us about your experience at the Novotel Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and i would like to inform you that for the luggage is only necessary to ask to our reception desk for the service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Orlando

位置好

客户意见评级 4.5/5

郑. 家庭住宿 - 所有已确认评论

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其他网络用户评价我们的酒店

  • 444 评论 7.3/10 位置
  • 770 评论 5.6/10 房间
  • 660 评论 8.2/10 服务
  • 27 评论 5.8/10 上网
  • 370 评论 5.2/10 舒适度
  • 352 评论 7.3/10 早餐
  • 352 评论 5.2/10 清洁度
  • 177 评论 4.9/10 氛围

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