ibis Kolkata Rajarhat 3 stars

Customer review rating (ALL Rating) 3.9/5 583 reviews

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Description

Hotel extras

  • Located near New Town, Eco Park

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Web corner

  • Wheelchair accessible hotel

Our accommodation(s)

Hotel location

ibis Kolkata Rajarhat

Cf 12 Action Area 1C, New Town, Rajarhat
700156 KOLKATA
India

GPS:22.581506, 88.461337

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

SPICEIT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  583 reviews

TripAdvisor Rating  4.5/5  518 reviews

Certificate of excellence 2024

Extremely good stay and comfortable

Customer review rating 5.0/5

Rajdeep S. Business - Confirmed reviews ALL

From the front desk to check in with safe and secured environment, this was awesome. Subhradeep from the guest relations was awesome to answer all queries and greet with a warm welcome

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services

Loads of scope to improve

Customer review rating 3.0/5

Dr I. C. Business - Confirmed reviews ALL

Overall good but the front desk was very weird - not helpful at all. Usually I stay in Fairfield but this time I wanted to try IBIS. I had to check out a day earlier and I missed the included dinner due to my fasting on that day. I requested the front desk girls to please help me pack some food so that I could have some meal while being in Airport. To my surprise, they refused and said not possible, without even trying at all. In Fairfield, they always used to pack me some food, as I would miss my package dinner. So, lots of scope to Improve.

Dear Mr. C., Thank you for taking the time to tell us about your experience at the ibis Kolkata Rajarhat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mridul Bhattacharjee Director of Guest Services

Comfortable stay

TripAdvisor rating 4.0/5

SureshM_12 Solo travel - TripAdvisor review

Good location , decent size room with all the basic facilities in the room . Bed was comfortable. Bathroom had all the amenities , cleaning service in the room was good. Breakfast was a bit unorganized and in tight space , needs some improvement .

Very well located

Customer review rating 4.5/5

Dinesh T. Business - Confirmed reviews ALL

A well located hotel with hospitable staff. The rooms are moderately spacious and clean. The food is tasty and the service is good. Overall this hotel provides good value for money.

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mridul Bhattacharjee Director of Guest Services

I would really appreciate the guest appearance, also find Kolkatabengaligirlcom best hotel in near by

TripAdvisor rating 5.0/5

Kolkatabengaligirl Couples - TripAdvisor review

I would really appreciate the guest appearance, also find Kolkatabengaligirlcom best hotel in near by, I would really appreciate the guest appearance, also find Kolkatabengaligirlcom best hotel in near by bigger then bigger hotel in Newtown

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Other web-users rate our hotel

  • 604 reviews 9.4/10 Location
  • 1,773 reviews 6.8/10 Room
  • 3,915 reviews 8.7/10 Service
  • 35 reviews 8.1/10 WiFi
  • 1,928 reviews 8.9/10 Food
  • 847 reviews 6.5/10 Cleanliness
  • 591 reviews 9.6/10 Vibe
  • 554 reviews 2.5/10 Comfort

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