ibis Kolkata Rajarhat Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,540 reviews

ALLSAFE approved hotel

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ibis Kolkata Rajarhat
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+ 24 Services

Hotel extras

  • The hotel is pet friendly!

  • Spice it - a multi-cuisine restaurant offering a delightful menu to put you in a good mood

  • Web corner - uber cool stations for work, read, or just hang out!

  • Indoor and outdoor meeting spaces for up to 120 people

  • Extra benefits at INR 800: one-way airport transfer, late check-out till 4 pm & 20% off on F&B

Hotel location

ibis Kolkata Rajarhat

Cf 12 Action Area 1C
New Town, Rajarhat
700156 kolkata
india

Fax: (+91)3361341201

Check-in from 14h00

Check out up to 12h00

  • KOLKATA BUS STAND:  MAIN MAIN

  • By plane

    NETAJI BOSE APT At 12km / 7 miles - Shuttle paying

  • By train

    HOWRAH JUNCTION At 22km / 13 miles

GPS:22.581506, 88.461337

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

SPICEIT

Spice It restaurant offers a unique opportunity to explore Indian, regional and International cuisines. Create your own combinations and watch our chefs prepare them in front of you.

Our accommodation(s)

Find unique, modern local art in every room. All of our 189 modern, sound proof rooms feature the new Sweetbed by ibis that is wonderfully comfortable on every level - microfiber pillows, soft large duvet & comfy topper; so that you rest peacefully.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 112

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Kolkata Rajarhat

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,540 reviews

TripAdvisor Rating 4.5/5

222 reviews

Well Located

Customer review rating 4.0/5

Salman H. Couples - 05/01/2022 Confirmed reviews ALL

Good hotel, decent bf, good staff, ideal location, bed is not very comfortable though

Dear Salman, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Good stay

Customer review rating 5.0/5

A D. Families - 04/01/2022 Confirmed reviews ALL

Well decorated, safe hotel is centrally located in New Town area, beside the pride Hotel. Rooms are clean, moderately spaced with queen size bed with other amenities such as tea/coffee maker, Hair dryer. The hotel caters a good restaurant. Breakfast has many options including south Indian items.

Dear Arindam, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Why you sending me these emails

Customer review rating 0.5/5

Madhumita Solo - 01/01/2022 Confirmed reviews ALL

I have not stayed there in last three years stop sending me these emails.

Good stay

Customer review rating 5.0/5

Subhrajit Business - 31/12/2021 Confirmed reviews ALL

Excellent stay, excellent support staff.

Dear Subhrajit, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Perfect stay

Customer review rating 5.0/5

Anonymous Families - 30/12/2021 Confirmed reviews ALL

Very good service with fabulous food to deliver, staff behavior is very helpful and polite. Good location and very near to eco Park.

Dear Abhijit, At the outset kindly accept our sincere gratitude for your patronage with us. We appreciate your kind gesture of taking out time to review our services on this platform. Overwhelmed read your review and your appreciation of your recent stay experience. My team and I are delighted to know of your positive comments about staff. Comments such as yours motivate us to walk that extra mile to ensure the expectations of traveler such as yourself are met and exceeded. Thank you once again for recommending the hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Good Stay

Customer review rating 5.0/5

Anonymous Families - 29/12/2021 Confirmed reviews ALL

The staff were quite friendly and helpful.

Dear Harish, At the outset kindly accept our sincere gratitude for your patronage with us. We appreciate your kind gesture of taking out time to review our services on this platform. Overwhelmed read your review and your appreciation of your recent stay experience. My team and I are delighted to know of your positive comments about staff. Comments such as yours motivate us to walk that extra mile to ensure the expectations of traveler such as yourself are met and exceeded. Thank you once again for recommending the hotel. We hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Good Stay

Customer review rating 4.5/5

Sohini Couples - 29/12/2021 Confirmed reviews ALL

Clean room, food was tasty. Impressed with the concept of washroom.

Dear Sohini, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Well located, good stay

Customer review rating 4.0/5

Dr. S. G. Couples - 29/12/2021 Confirmed reviews ALL

Overall a very satisfying & good experience, but the room size could hv been larger, felt a little space crunch.

Dear Sanjay, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. A part of the Accor Group, ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. The rooms are designed keeping in mind a comfort of a traveller, an example of this is the unrivalled Sweet Bed by ibis that helps you sleep well. We thank you again for your feedback and wish to welcome you back soon. Sincerely, Ajit Jose General Manager

Good stay

Customer review rating 5.0/5

Swadesh B. Couples - 28/12/2021 Confirmed reviews ALL

Very Very good Nice food

Dear Swadesh, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Just OK

Customer review rating 3.5/5

A M. Business - 28/12/2021 Confirmed reviews ALL

Overall decoration and ambience was nice. One of the lady staff in restaurant told me, "I don't know bengali". So as per my opinion, one must learn local language when he /she serves public.. Thanks.

Dear Abhijit, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. We try to maintain a balance of Bengali speaking and non-Bengali speaking individuals in our team so that they can cater to a larger section of the society. However your feedback is well noted. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ajit Jose General Manager

Great stay

Customer review rating 4.0/5

Shambhu Families - 28/12/2021 Confirmed reviews ALL

Good reception team, very good buffet breakfast and dinner, parking area is sufficient. Staaf are very cordial at reception and restaurant. Room housekeeping and cleaning was excellent..

Dear Shambhu, Thank you for choosing to stay with us at the IBIS Kolkata Rajarhat. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as your appreciative comments are the most gratifying and will be our greatest reward. Thank you for your kind feedback, and we look forward to see you again soon for another magnifique journey with us. Sincerely, Ajit Jose General Manager

Clean environment

Customer review rating 3.5/5

Ehsan U. H. Solo - 28/12/2021 Confirmed reviews ALL

Overall it was good but I left to the airport at 5 30 am without breakfast because it was not ready at that time

Dear Ehsanul, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ajit Jose General Manager

Comfortable stay and well location, anyone can reach the hotel easily

Customer review rating 5.0/5

Sikandar D. H. Friends - 27/12/2021 Confirmed reviews ALL

Comfortable stay and well location, anyone can reach the hotel easily

Dear Sikandar, We very much appreciate your comments regarding your stay at the ibis Kolkata Rajarhat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajit Jose General Manager

Well located still room to Improve

Customer review rating 4.0/5

Ayush K. Families - 22/12/2021 Confirmed reviews ALL

Well located very good stay but just had one isssue was the first experience in IBIS was a bit shocked with the size of the washroom but the beds were comfortable and the food can be better way much better the staff in the kitchen needs to make food with more love could see the chef to be frustated on one of the days of my stay rest the stay was awesome loved it would come back and stay again. Just Work on the Food Part shall be the best stay in kolkata on a budget

Dear Ayush, Thank you very much for staying with us and for taking the time to share your experience. While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your stay. A part of the Accor Group, ibis has always focused on being eco-friendly and innovative with focus on quality comfort and well-being at the best price. In the economy hotel sector, ibis offers a clean, modern and perfectly equipped room. The rooms are designed keeping in mind a comfort of a traveller, an example of this is the unrivalled Sweet Bed by ibis that helps you sleep well. We have also noted your feedback wherein you mentioned about the behavior of one of my colleague. We sincerely apologize that you came across such a situation. Please be assured that we shall take appropriate measures to ensure that all our team members are at their best to serve you and address your requirements as and when required. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide. We look forward to welcoming you again to IBIS Kolkata Rajarhat in the near future. Sincerely, Ajit Jose General Manager

Steady degradation of the property

TripAdvisor rating 3.0/5

HarshalSao 01/10/2021 TripAdvisor review

Property has no maintenance. Food is barely average, with No taste. Rooms are degrading. Leakage stains with damaged bathroom door. Overall stay was Not very good. Had tried this hotel 1 and half years back, at that time the property was much better. Now cam really see the change, which is really bad.

VALUE FOR MONEY

TripAdvisor rating 4.0/5

Somesh94 05/09/2021 TripAdvisor review

Overall as always the experience was very good. I would have appreciated more if the air cooling vents were cleaned throughly and the sofa was also cleaned properly. I found the service not that great this time. Also the internet was pretty slow. Anyway hoping for a better experience next time.

Good Hotel

TripAdvisor rating 4.0/5

Anand J Business - 09/02/2021 TripAdvisor review

overall it was good experience except for the restaurants. Hotel check in process / staff is very good. rooms are clean and well maintained. Wifi works very well. Breakfast is awesome. However, we had very bad experience in restaurant. the service is very slow and poor. Nobody was at bar to attend customer needs to be called every time. The time taken to get bill was also very long. Finally we had to look for staff to get a bill.

Dear Anand, Thank you very much for sharing your experience with us. While I am pleased that you enjoyed your stay, with regards to your experience in our restaurant and bar - we are taking all necessary measures and done amendments to ensure all our patrons keep enjoy dining with us. We hope that we will have the pleasure to welcome you again so we can have another chance to shine. Warm Regards, Ajit Jose General Manager

A little disappointed...

TripAdvisor rating 3.0/5

kalramannu Business - 05/10/2020 TripAdvisor review

Everything was good except the paranoia surrounding self-service in the restaurant during "buffet" meals... That was quite perplexing. When you're permitting guests to consume meals/drinks in a public area, what was the roadblock in allowing them fill-in their own platter? This besides the fact that there were only one or two servers for a reasonably large number of occupants who decided to stay back in their rooms for breakfast implied agonizing wait for something that was within your reach... seriously, ridiculous.

Hi Kalramannu.. Many thanks for sharing your feedback. While I am pleased that you enjoyed your stay with us, With regards to your experience in our restaurant - we are still adjusting to the global pandemic and trying our level best to ensure that our hotel and facilities along with all the services are safe for all our guests. The reason behind to stop self service in buffets is to avoid any contamination as the ladles used to serve food are high touch points during the buffet service and could have a adverse effect. Thus, the entire hospitality industry is still in process to define a proper service sequence for our guests to feel safe and make it secure for them. These service guidelines are also in line with the Health Ministry and we also hope that soon we shall go back to the usual service sequence. I can only hope that you would understand the purpose for such service delivery . Regards Vaibhav Gupta Hotel Manager

GOOD STAR RATED BUDGET STAY NEAR KOLKATA AIRPORT

TripAdvisor rating 4.0/5

Sherpa23870112214 22/01/2020 TripAdvisor review

A decent stay near by Kol airport. The hotel is in a relatively calm environment. Rooms are high average along with an option of good buffet breakfast. Staff is very cheering and helpful as the Bengalis are known for.

Hi Sherpa, It is indeed heartening to receive such positive feedback and I sincerely thank you for sharing your kind appreciation with us. I would like to thank you once again for sharing your valuable feedback with us and my entire team looks forward to welcoming you back at ibis Kolkata Rajarhat. Cheers! Mizan Uddin Hotel Manager

convenient, walking distance to eatery outlets just right opposite the hotel

TripAdvisor rating 4.0/5

kenfatt_choong Business - 19/12/2019 TripAdvisor review

friendly and helpful staff, drawback is not alcoholic drinks served in this hotel. this will be a perfect hotel for both travelers on business and holiday should there are more options for drinks. Breakfast selection must be improved.

Hi Kenfatt, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. I have noted you feedback about breakfast and same has been shared with our Executive Chef for further improvement. We are also in process to get our bar operational and soon we you will be able to enjoy drinks with us. The team at ibis Kolkata Rajarhat looks forward to welcoming you back in the near future. Regards, Mizan Uddin Hotel Manager

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