ibis Melaka 4 stars

Customer review rating (ALL Rating) 4.1/5 1,155 reviews

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ibis Melaka - Image 1
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249 Jalan Bendahara, 75100 MELAKA, Malaysia

Description

Hotel extras

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

Telephone
Fax 6/2228899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Kick off your Melaka adventure with our all-you-can-eat breakfast buffet at ibis Kitchen. Enjoy a delicious spread of local and international favourites-the perfect fuel for a day of discovery.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,155 reviews

Customer review rating 1.5/5

P. M. P. M. Friends - Confirmed reviews ALL

Dear P. M. P. M., Thank you for taking the time to share your feedback. I am truly sorry to learn that your experience with our service fell short of expectations during your stay. Please accept my sincere apologies for the lack of attention from our team. Guest care and attentiveness are priorities for us, and it is disappointing to hear that we did not deliver on these standards for you. I will be personally reviewing this with our team to ensure we address any gaps and provide consistently proactive service for all our guests. We value your feedback and hope to have the opportunity to restore your confidence in the future. We look forward to welcoming you back again to ibis Melaka soon. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 4.0/5

Kamini M. Families - Confirmed reviews ALL

Dear kamini magen, Thank you for choosing to stay with us at ibis Melaka and for sharing your review. We are delighted to know that you had such a positive experience and that Shawn and Roni made your stay better. Your kind endorsement means a great deal to us. However, we do apologies for the shortfall you had experienced for the bathroom mat. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even more pleasant stay in the near future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 4.0/5

Aimi A. M. Families - Confirmed reviews ALL

Dear Aimi A. M., Thank you very much for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed your experience with us, and we truly appreciate your kind support. However, we noted your comment on the TV channels and our mattress, we have already informed the respective department concerned about further possible improvements. It would be a genuine pleasure to welcome you back soon for another pleasant stay with us at ibis Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 4.5/5

Choong H. Y. Couples - Confirmed reviews ALL

Dear Choong H. Y., Thank you for choosing ibis Melaka again for your recent stay and for sharing your review. We are delighted to hear that you enjoyed your experience with us. We also appreciate your suggestion on the pleasant smart uniforms. Your encouraging words mean a great deal to our team, and we look forward to welcoming you back to Melaka for another memorable stay. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Customer review rating 1.0/5

Tan T. C. Business - Confirmed reviews ALL

Dear Tan T. C., Thank you for choosing to stay at ibis Melaka and for taking the time to share such detailed feedback. I am truly pleased to know that your overall experience was so enjoyable and that you felt well cared for from the moment you arrived, especially at the front desk. However, I am sorry that certain aspects did not meet your expectations with the smell of your pillows and sheet. Your comments have been shared with the relevant team for careful review and improvement have been made. Thank you once again for your honest feedback. We hope to have the pleasure of welcoming you back for an even more satisfying experience in the future at ibis Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Other web-users rate our hotel

  • 1,327 reviews 9.5/10 Location
  • 1,519 reviews 6.9/10 Room
  • 1,083 reviews 7.2/10 Service
  • 40 reviews 5.4/10 WiFi
  • 807 reviews 6.9/10 Cleanliness
  • 532 reviews 3.8/10 Breakfast
  • 352 reviews 4.1/10 Food
  • 293 reviews 7.6/10 Pool

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