Dear Mr hafizul a. a. r., Thank you for choosing to stay at ibis Melaka and for taking the time to share your feedback with us. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am delighted to know that your experience with us was smooth and seamless from the rating you given. I am also very pleased to know that you and your family enjoyed the convenience of our location near the historical sites. Thank you once again for your excellent rating, and we look forward to welcoming you and your wonderful family back to Melaka on your next visit. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Raja S. S., Thank you for your wonderful 5-star review and for taking the time to share your experience with us. It was a pleasure to see your journey unfold from arrival and check-in to your room until your departure. I was also delighted you gave us an excellent score on arrival, your room, the hotel's location and cleanliness. These are often the details that quietly contribute to a truly comfortable stay. Thank you again for your support and generous recommendation. We look forward to welcoming you and your beautiful family back to ibis Melaka for another memorable visit in the near future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr MOHD Z. B. M., Thank you for choosing to stay at ibis Melaka and for taking the time to share such wonderful feedback with us. I am delighted to hear that you enjoyed our warm welcome upon arrival and the friendly service from our team members. Creating a smooth and inviting experience for our guests is always our priority. Thank you once again for your kind review and perfect score, and our entire team looks forward to welcoming you back to ibis Melaka on your next visit. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Muhammad S. S., Thank you for choosing to stay at ibis Melaka and for taking the time to share your wonderful feedback with us. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am delighted to know that you enjoyed your stay and appreciated the warm hospitality from our team. It is always encouraging to hear that our teams' friendly and attentive service helped make your visit a memorable one. We are also pleased that you found our location convenient made your stay better. Thank you once again for your kind words and support. We look forward to welcoming you and your family back to Melaka for another enjoyable stay. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr JAAFAR R., Thank you for taking the time to rate us and for choosing us. We’re delighted to know that you enjoyed your experience with us, and we truly appreciate your kind support. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am sorry, however, that your first breakfast experience with us was disappointing. Your comments regarding the flow of our buffet service are valuable, and we will use them constructively with our culinary and service teams as we continue working to improve the experience. We look forward to welcoming you back for another pleasant and comfortable stay in the near future at ibis Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Zamzuri I., Thank you for choosing ibis Melaka for your getaway, for your wonderful perfect 100 score review. We also acknowledge you for being a valued Platinum ALL – Accor Live Limitless member. It is a pleasure to know that every aspect of your stay left such a positive impression, from the moment you arrived. Our hospitality comes from genuine warmth and care, and knowing that you felt happy throughout your stay is the compliment we treasure most. Thank you once again, for sharing your experience so generously. We would love to welcome you back to Melaka for another memorable visit. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Imran A. B. I., Thank you so much for choosing to stay with us at ibis Melaka and for sharing your feedback! We are truly sorry to hear that your recent experience and we sincerely apologise for any inconveniences caused. At the same time, I was disappointed to learn that several aspects of the service experience fell short of expectations. All the concerns have been brought up to the respective leaders for further improvements. At ibis Melaka, we believe that hospitality begins from the very first interaction, and it is evident that we did not create that impression on this occasion. We sincerely hope to have the opportunity to welcome you back in the future to experience firsthand improvements and ongoing commitment at ibis Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Ms Tan S. T., Thank you for choosing ibis Melaka for your getaway, for your excellent score review and we truly appreciate your kind support. We’re also glad the location worked well for your visits around Melaka which add to your stay highlight. Knowing that you felt happy throughout your stay is the compliment we treasure most. Thank you once again, for sharing your experience so generously. We would love to welcome you back to Melaka for another memorable visit. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Mohamed A. S., Thank you for taking the time to share your feedback following your recent stay at ibis Melaka. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am delighted to know that you enjoyed your stay, from the comfort of your room to the day you checked out. We are pleased that our location, hotel cleanliness, and hospitality contributed to a memorable visit. Thank you once again for your support. We hope to have the pleasure of welcoming you back for an even better stay in the near future. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Kong B. Y., Thank you for taking the time to share such a nice review and for choosing ibis Melaka again for your stay. It is a pleasure to know that every aspect of your stay left such a positive impression, from the moment you arrived. We are especially glad that you appreciated our friendly hospitality and cleanliness of our room. Your kind words mean a lot to our team, and we will be sure to share your compliments with the entire team. Knowing that you found nothing to be at fault is truly the highest compliment we could receive. We look forward to welcoming you back and creating another memorable experience on your next visit to Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Ms norashidah a. s., Thank you for choosing to stay with us and for taking the time to share your wonderful feedback with us. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am delighted to know that you enjoyed your stay, from the comfort of your room to the day you checked out. We are pleased that our service at the front desk contributed to a memorable visit. We believe genuine hospitality comes from the heart, and your kind words affirm the passion and care our team bring to every guest interaction. Thank you once again for your kind words and support. We look forward to welcoming you and your beautiful Family back to ibis Melaka again soon. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Ms Evangeline L., Thank you so much for your kind and lovely review of your recent stay at ibis Melaka. We also acknowledge you for being a valued "Platinum" ALL – Accor Live Limitless member. I am delighted to know that you enjoyed your stay, from the clean comfort of your room to the day you checked out. We are pleased that our central location, hospitality and the good overall value of the hotel contributed to a memorable visit. Again, thank you for staying with us, Ms L.. All of us are looking forward to welcome you back and creating another wonderful experience on your next visit to Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Terrence S., Thank you for choosing to stay at ibis Melaka and for taking the time to share such wonderful feedback with us. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am delighted to hear that you enjoyed our warm welcome upon arrival and the friendly service at the reception. Creating a smooth and inviting arrival experience for our guests is always our priority. I'm glad that our team solved the wrongly charge invoice immediately. At ibis Melaka, we strive every day to bring the hospitality service to life through genuine warmth and sincere care. Thank you once again for your kind review, and our entire team looks forward to welcoming you and your wonderful Family back to Melaka on your next visit. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Kok Keong Peter Lee, Thank you for choosing ibis Melaka for your getaway, for your wonderful rating. We also acknowledge you for being a valued Platinum ALL – Accor Live Limitless member. I am delighted to know that you enjoyed your stay, from the comfort of your room to the day you checked out. We are pleased that our location, facilities, and hospitality contributed to a memorable visit. Thank you once again for choosing us and we appreciate your kind support. It was our pleasure to look after you, and we would be honoured to welcome you back for another memorable stay. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Donnie S., Thank you for taking the time to rate us and for choosing us. We’re delighted to know that you enjoyed your experience with us, and we truly appreciate your kind support. We also acknowledge you for being a valued ALL – Accor Live Limitless member. We have noted your comment about our breakfast and had spoken to our chef to make the necessary improvements. We look forward to welcoming you back for another pleasant and comfortable stay in the near future at ibis Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr William A. K. T., Thank you for choosing to stay with us and for taking the time to share your wonderful feedback with us. We also acknowledge you for being a valued ALL – Accor Live Limitless member. I am delighted to know that you enjoyed your stay and that we are pleased that our location, our hotel's good value, and hospitality contributed to a memorable visit. Thank you once again for your kind words and support. We look forward to welcoming you back to ibis Melaka again soon. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Mr Tay Y. T., Thank you for taking the time to rate us and for choosing us. We’re delighted to know that you enjoyed your experience with us, and we truly appreciate your kind support. We also acknowledge you for being a valued ALL – Accor Live Limitless member. We have noted your comment about the TV channels which is a good suggestion and will be reviewed. Your comments about the frequent disconnect television passed on to our technical team for further improvements. We look forward to welcoming you back for another pleasant and comfortable stay in the near future at ibis Melaka. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Ms Hooi P. T., Thank you for choosing to stay at ibis Melaka and for taking the time to share your wonderful feedback with us. Highly appreciate for the perfect "100" score! I am delighted to know that you enjoyed your stay and appreciated the warm hospitality from our team from the time you entered our hotel. It is always encouraging to hear that our teams' friendly and attentive service helped make your visit a memorable one. We are also pleased that you found our rooms, cleanliness of the hotel and your luggage assistance made your stay even better. We also noted on your observation our sustainability act. This is part of our ongoing commitment to green earth; we have also introduced a high-quality water filtration system throughout our property. Thank you once again for your kind words and support. We look forward to welcoming you and your beautiful family back to Melaka for another enjoyable and relaxing stay. Warm regards, Douglas De Mello Hotel Manager ibis Melaka

Dear Narabel F., Thank you for choosing ibis Melaka for your family getaway and for sharing such wonderful feedback with us. We are delighted to know that you enjoyed our location in the vibrant Little India neighbourhood and had a lovely stay with us. We hope our spacious swimming pool added a little extra enjoyment to your family’s time together. As a valued ALL Accor Platinum member, your continued trust and support mean so much to us. It is truly rewarding to know that our Heartists and hotel facilities contributed to such a positive experience throughout your stay. We look forward to welcoming you and your family back to ibis Melaka, where we hope to create many more memorable moments together. Warm regards, Douglas De Mello Hotel Manager ibis Melaka