ibis Melaka Hotel 4 stars

Well and Decorated and Clean Room

The hotel is central to old historical malacca, and is surrounded by reasonable food outlets, but a taxi is needed to and from the bus terminal, a river trip is an essential must, try some ice cream in various flavours

WiFi was poor & had difficulty setting up the connection with handphone. Too many tourist crowded the lobby & the lobby restaurants early morning, which made it impossible to take breakfast at the hotel.

All is good. Except that we have only 1 pass key. Its a prob when ur partner come back late n interrupt my sleep just to let him in.

Last minute booking with assistance of the manager Claire Tan, very helpful person. And had a satisfying stay in Melaka this trip. Thanks to Ibis Melaka.

The service is outstanding . Room service is great . The receiption is efficient and professional . It is five star service

Nice lcoation, spot on property, lack accor gold member recognition

The checkin was smooth and efficient. The whole hotel looked quite new and fancy. Our room was big and the mirror with LED light was amazing. There were quite a lot choices in the breakfast buffet. Overall this was a wonderful stay

Why air-con need to set to 25 degree after every 2 hours? We paid for it then we should be the one in charge! Worst experience ever! We were sweating in the middle of the night! This is ridiculous! I never experience this before in others hotel not even Ibis in KL or others country!

Spacious parking lot, breezy check-in procedure, modern and clean rooms

Good in accommodation , variety of food, the hotel have gym,pool, free parking.

We stayed recently at the ibis over the long Deepavali weekend and was very happy with the rates we got via an online booking channel. Familiar with the brand, we were looking forward to our stay. Overall, we were impressed with the location of the hotel, the design, both interior and exterior, the general cleanliness, the room, the pool and even the quality of food (Nyonya Buffet Lunch) - but somehow we felt the hotel lacked warmth. Minimal smiles and greetings and at times it made us feel reluctant to place any requests i.e. extra mineral water, towels etc. However, the team seemed alot more approachable in the buffet area.

Had a great short stay at the hotel. New rooms, new hotel, ample parking space and great amenities. However, the room is a bit warm at night. Called the reception to complain about the room temperature, and had somebody looked at the aircond, but room was still warm throughout the night

Room was thoughtfully laid out and very well fitted especially at this price point. Bed was really comfortable. The whole experience was more like being in a Novotel!

- Cold and not friendly contact - Mistake / not alignement of our booking and the room delivered (2 adult and 1 kid room - 2 adult room only given) - continental breakfast qualification is not appropriate (no milk, only toasts...) - need to formally ask to get what should be offered as our membership range... Will have to report this to Accord HQ in Paris/centrally as this is definitely giving prejudice to the Brand. However the swimming pool was great, location perfect.