ibis Melaka 4 stars

Customer review rating (ALL Rating) 4.2/5 684 reviews

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249 Jalan Bendahara, 75100 MELAKA, Malaysia

Description

Hotel extras

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Our accommodation(s)

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Hotel location

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

Telephone
Fax +60 6-222 8899

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  684 reviews

TripAdvisor Rating  4.5/5  553 reviews

Certificate of excellence 2024

Strategic location

Customer review rating 4.5/5

H A. Business - Confirmed reviews ALL

Very nice experience, friendly staff. Very strategic location nearby to tourist spot. Comfy bed and clean.

Dear Mr Hairol, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Melaka

Terrible experience in redeeming welcome drink

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Was trying to redeem the welcome drink but it was totally bad experience. It is written a few places for the welcome drink but that is wrong info. The attitude of the restaurant staff (probably is the supervisor) is super terrible

Dear Mr N., Thank you for taking the time to tell us about your experience at the Ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Melaka

Well located and good stay

Customer review rating 5.0/5

Liz Families - Confirmed reviews ALL

It’s quite close to Jonker walk and the room is comfortable. There’s also sufficient parking space.

Dear Ms Liz, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Melaka

well located

Customer review rating 2.5/5

Tsl Families - Confirmed reviews ALL

overall good location but shower area was not well maintained... mouldy corners in the whole shower area. Doors are patchy. The corridors reek of cigarettes' smell. Not pleasant. Given Level 1 for Accor Plus Platinum member. Breakfast in the morning was terrible, no food re[lenishment at 830-9am, before that fully packed with tour groups.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Melaka

Receiptionist need to trained well

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Checking in on friday night..only 2 guest on the line including me but it takes 45 minutes to arrange our room. the staff also dont have a polite gesture like a greeting, smile,etc. They also whispering to each other in front of the guest.. We dont get side by side room eventhough we have been boked from one month ago . For the location and the car park i am satisfied..but pls you need to train your staff politely

Dear Ms Yuslani, We very much appreciate your comments regarding your stay at the Ibis Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Melaka

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Other web-users rate our hotel

  • 2,050 reviews 9.4/10 Location
  • 2,443 reviews 7.7/10 Room
  • 1,634 reviews 8.3/10 Service
  • 138 reviews 9.1/10 WiFi
  • 1,404 reviews 8.4/10 Cleanliness
  • 1,130 reviews 6.7/10 Breakfast
  • 667 reviews 9.1/10 Pool
  • 626 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.