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Mercure Hotel Berlin Zentrum 3,5 estrelas

Nota clientes Avis 4.3/5 1.110 comentários

Hotel aprovado por ALLSAFE

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Extras do hotel

  • Hotel com certificação ALLSAFE

  • 78 quartos modernos e com ar condicionado

  • Localização central na parte oeste da cidade

  • 5 minutos a pé de KadeWe, Igreja Memorial, Kurfürstendamm

  • Ótimas ligações de transporte para autocarro e metro - 5 minutos a pé

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Berlin Zentrum

Fuggerstr 8
10777 berlin

Tel: +4930213030

Fax: (+49)30/21303160

Check-in desde as 15h00

Check-out até às 12h00



  • De avião

    BERLIN TEGEL A 9,1 km / 5,65 milhas

  • De comboio

    HAUTBAHNHOF A 5 km / 3,11 milhas

GPS:52.499228, 13.347975

Serviços do hotel

Grab & Go Station 24/7 Foto não contratual

Serviços no hotel e nas proximidades

Check-in desde as - Check-out até às

Em resumo

  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
Serviços de catering
  • Sem Restaurante
  • Um Bar
  • Máquina de snacks e bebidas
    • Máquina de snacks e bebidas
  • Pequeno-almoço
    • Bufete Custo adicional
  • Serviço de quartos
    • Refeições ligeiras frias
  • Hotel com acesso para cadeira de rodas
Equipamentos e serviços do hotel
  • Informações do hotel
    • 78 quartos
    • Sem quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 78 quartos para não fumadores
    • 6 pisos
  • Idiomas falados no hotel
    • Alemão
    • Inglês
  • Wi-Fi
    • WIFI de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Propriedade 100% não fumadores
  • Check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Equipamento de secretária disponível
    • Máquina de engraxamento de sapatos
  • Cofre na receção
    • Cofre na receção
Acesso ao alojamento
  • parque de estacionamento Custo adicional
    • No local
    • 8 lugares de estacionamento
    • Privado
  • Centro comercial
  • Loja de roupa
  • Farmácia/parafarmácia
  • Loja de presentes/loja de jornais

As nossas opções de alojamento

O Mercure Hotel Berlin Zentrum (3 estrelas superior) é um oásis de tranquilidade em pleno centro de Berlim. Os hóspedes têm à disposição quartos Standard, Privilege e Superior, todos com WIFI gratuito. TV de ecrã plano e utens. para chá e café. As crianças até aos 12 anos podem dormir gratuitamente no seu quarto Privilege. Em quartos Superior, uma criança com idade até 6 anos não paga estadia. O seu animal de estimação também é bem-vindo (15 EUR/noite).

Avaliações dos nossos clientes sobre o
Mercure Hotel Berlin Zentrum

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL 4.3/5

1.110 comentários

Classificação do TripAdvisor 4.0/5

780 comentários


Nota Tripadvisor 5.0/5

frankotovar Business - 04/09/2020 Avaliação com certificação TripAdvisor

The staff at the reception was outstanding, very professional. They helped me with everything I needed on my business trip. I'd like to thank them all. Second, the bed and the room were very comfortable, great deal!

Dear Guest, Thank you soooo much! :) Hope to see you again next time. Marianne Skarupke Assistant Manager Customer care

Lift repair

Nota Tripadvisor 3.0/5

czuidema2020 29/08/2020 Avaliação com certificação TripAdvisor

I often stay in this hotel and am always very satisfied: good location, good AC rooms, friendly and professional staff. Therefore I was quite surprised about the way they handled the elevator cleaning towards theit guests. On sunday evening the guests were informed that due to yearly maintenance the lift would be out of order between 9 am and 12am A s this is check out time I was very surprisd but staff said this could not be helped. So the next morning I stood up earlies to be able to bring my very heavy suitcae down before 9am. At 0815 there was a note at the elevator that the works already started and would continue ttill 1430. At the reception I asked how irt was possible and they just said, o they statred earlier.No exccuse whatsoever. I am very disappointed about this total lack of interest in the comfort of the guest.

Ubertriebene Corona massnahmen

Nota Tripadvisor 3.0/5

N5474FJpeterd Solo travel - 22/07/2020 Avaliação com certificação TripAdvisor

If there are hardly any guests, the use of wearing mouth masks doesn't make any sense. People are grown up enough to keep 1,5 meters distance. No need to close the buffet as well. With so little guests it's easy to keep distance while getting your breakfast. Another stupid rule was that rooms were not cleaned.

Dear Guests, Thank you very much for taking your time to send us your feedback. we are required to make our contribution within the framework of the containment regulation of the State of Berlin during the current corona pandemic. We are currently working within opposed legal requirements for Hotels and tourism and ask of our guests support in the implementation. Please walk with us through this extremely dynamic and extraordinary time. Help us slow the spread of COVID-19. It is not that we do not want to provide the regular services, but rather that we also work along guidelines and try to provide the best possible implementation of all services in this difficult time to ensure the safety of our guests of our staff and of tourism itself. We hope to see you again. Stay safe and healthy. Best wishes from Berlin.

New Year Holiday

Nota Tripadvisor 4.0/5

Gerald1001 Couples - 06/01/2020 Avaliação com certificação TripAdvisor

Excellent location. Very pleasant and helpful staff. Quiet very clean room. Comfortable bed with good quality linen Have stayed here many times and have always been happy. Planning to stay again later in the year.

Thanks, Gerald. We are happy to see you later in the year again!

Comfortable and welcoming.

Nota Tripadvisor 4.0/5

John S Solo travel - 15/12/2019 Avaliação com certificação TripAdvisor

I have stayed at this hotel a number of times and have always found it very comfortable. The staff are friendly and welcoming. They are helpful and efficient when called upon. The location is good, which makes my time in Berlin easy.

Dear John, we are happy that you had a great stay at our hotel. We would be pleased to welcome you again at Mercure Hotel Berlin Zentrum in the near future. See you hopefully soon again!

Great, again!!!

Nota Tripadvisor 5.0/5

ausielad2014 Friends getaway - 12/08/2019 Avaliação com certificação TripAdvisor

Second visit in 12 months. Just like last time everything was delightful. The staff is fantastic, breakfast is great and the location is handy to many restaurants, KaDeWe, U-Bahn and the Hop-on-hop-off bus routes. Room is good, bedding fine and they just need to update the slowest lift in Berlin. :) If you want a 5 star hotel, this is not it, but it is better than basic and excellent value for a 3 star that bats above a standard 3 star thanks to the staff.

Dear ausielad2014, what a great review, especially that you are happy again with our hotel. Thanks. We hope to see you soon again! Best regards Gorana Graßhoff Front Office Manager

Comfortable enough. Good location.

Nota Tripadvisor 4.0/5

Cakemartyr Friends getaway - 01/07/2019 Avaliação com certificação TripAdvisor

A good stay at a location close to Wittenberg Platz U-Bahn, and yet quiet enough to get a good night's sleep. The room was a bit on the small side, and I found that to be much like an Ibis, part of the same hotel group. The tiny kettle had a leak which I reported and was replaced within ten minutes. Although the breakfast area was under renovation, the breakfast buffet itself was excellent. Staff were good.

Dear Guest, thank you for your feedback after your stay in our Mercure Hotel Berlin Zentrum. We hope you had a safe trip and also to welcome you again soon. Best regards from Berlin,

Feeling at home

Nota Tripadvisor 4.0/5

Lunatic2000 Friends getaway - 24/04/2019 Avaliação com certificação TripAdvisor

Imagine arriving much before the official check-in time and being offered a table to work at, a complimentary drink to go with it - and then an note of welcome and apologies for the wait in the room together with some sweet surprises. That's the kind of attention that makes you feel at home. Thank you Daniel and the entire team!

Dear Guest, we very much appreciate your comments regarding your stay at our Mercure Hotel Berlin Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay in Berlin

Nota Tripadvisor 5.0/5

Yves V Solo travel - 15/04/2019 Avaliação com certificação TripAdvisor

Very nice hotel in Berlin with a parking. Near metro station and easy to walk to the commercial avenue with all the shops and restaurants. Very clean and situated in a quite streat. Friendly personnel and very nice breakfast.

Thank you for choosing our Mercure Hotel Berlin Zentrum for your last stay in Berlin. We are happy to hear that you enjoyed your stay and that you appreciated our services. We look forward to your next visit. Best wishes from Berlin!


Nota Tripadvisor 4.0/5

sisavangs Solo travel - 30/12/2018 Avaliação com certificação TripAdvisor

a good place to stay at a walking distance from Kadewe the most famous department store in BerlinQuietness is the key word for hotel and surroundingsa lot of good restaurant in the same streetexcellent breakfast and helpful front office staff

Fine - but tired

Nota Tripadvisor 3.0/5

daveb22016 Friends getaway - 20/08/2018 Avaliação com certificação TripAdvisor

Generally good value for only - but the hotel itself is tired, it only had one lift which was irritatingly slow and generally amenities were not of the standard of the other Accor hotels in Wittenbergplatz. Breakfast had many strengths but food wasn’t always hot and seating was both overcrowded and it was dictated where you sat - I didn’t like this. Staff were scrupulously polite and bathrooms updated and clean. Overall, few actual ‘complaints’ but, if I had a choice, I would choose a more modern accor hotel over this model.

to forget

Nota Tripadvisor 2.0/5

jackhus Couples - 23/04/2018 Avaliação com certificação TripAdvisor

Disaster check-in procedure with unpolite staff (lasy), compact room, poor breakfast style, mini reception with unhappy queing guests, only german newspapers, room-water for EUR4,90 per bottle are disqualifying that hotel from my further list

Dear Mr jackhus, thank you for your feedback. It saddens us to read, that you are disqualifying us from your further hotel list. And at this point we would start to explain and excuse and point out our permanent idea of guest service and how happy we are to welcome guest from all over the world with an 85% average occupany per year, how much we are enjoying to be a host for our guests and how many of our regular guests are appreciating our hotel, our staff and our services. We understood during your check in procedure that you denied to fill in the registration form as the laws of the city Berlin requires, we deeply tried to explain the matter. It was not in your interest to understand us at this point. There was no chance for us to win the situation and there is still no chance for us. It is always up to our guests to choose from the large hotel list our city does offer. But: We stand for value and we truly try daily 365/24 our best to offer the best service we can. We hope you had a pleasant trip home and wish you all the best. Mercure Hotel Berlin Zentrum Marianne Skarupke Assistant Manager Customer Care

Muito bom!

Nota clientes Avis 4.5/5

J. O. Amigos - 23/02/2018 Comentários confirmados de ALL

Sem dúvidas, o café da manhã é a melhor parte! O quarto, apesar e não ser muito espaçoso, foi agradável e atendeu as expectativas.

Very nice hotel in the heart of Berlin

Nota Tripadvisor 5.0/5

Michal M Couples - 24/01/2018 Avaliação com certificação TripAdvisor

I do recommend this hotel as one of the best choices for Berlin city-center, especially the gay party area. All perfect. We enjoyed the breakfast, friendly service,... To sum up - all ok ! We are looking forward to staying there again !

Dear Michal, WOW, thank you for your nice words. We are looking forward to see you soon again :-)

Hotel in Schoeneberg

Nota Tripadvisor 4.0/5

Gerald1001 Couples - 12/01/2018 Avaliação com certificação TripAdvisor

We always enjoy staying at this relatively small hotel. The staff are always friendly and efficient, and the rooms are adequate, quiet and very clean. Convenient location for West Berlin and for the U-bahn.

Thank you so much for continiously honoring us with the pleasure to host you! :) Best wishes from Berlin, Mercure Hotel Berlin Zentrum Marianne Skarupke Assistant Manager Customer Care

Um boa surpresa!!

Nota clientes Avis 4.0/5

R. Casais - 05/12/2017 Comentários confirmados de ALL

Adorei o aconhimento dos funcionários sempre atenciosos e simpáticos. A limpeza, do Hotel e em especial do quarto, estava óptima. A única coisa que deviam melhorar o isolamento tanto térmico como sonoro das janelas, apesar dos quantos estarem óptimos a nível de temperatura ouvia-se ainda consideravelmente o ruído vindo da Rua.

Great hotel and excellent location

Nota Tripadvisor 5.0/5

ex2nc Friends getaway - 09/11/2017 Avaliação com certificação TripAdvisor

Centrally located in quiet area but close to bars and eating options. Hotel spotless despite ongoing renovation works. Breakfast options fine. Comfortable room with great shower .Reception and cleaning staff friendly.

Dear Guest, thank you for your great feedback. We are always working on a perfect stay for our guests, also for that sometimes renovating is the thing to do. Good that we have finished before due time even and can now offer our quests a fully air-conditioned house with some more new features. :) We are looking forward to welcome you again to show. With best regards from Berlin, Marianne Skarupke Assistant Manager Customer Care

Did not expect this from Mercure

Nota Tripadvisor 2.0/5

Varun N Couples - 28/10/2017 Avaliação com certificação TripAdvisor

The hotel was undergoing maintenance throughout the day. The noise from the work meant we did not need a wake up alarm. The work carried on through out the day which did not let us sleep or stay in the hotel. None of this was mentioned on the booking website.

Dear Varun, thank you for your feedback on your recent stay at our property. We value your comments. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are always working on a perfect stay for our guests, also for that sometimes renovating is the thing to do. That included quiet works like painting and new carpets, a new light concept, new TV's, new seating furniture in the rooms, as well as some few days with drill works to also be able to offer our quests a fully air-conditioned house. these works were not entirely foreseeable so a communication on all booking pages was not possible. Good that we have finished before due time even and can now offer all our guests an improved house. We would be happy to welcome you again and hope you had a pleasant trip home. With best regards from Berlin, Marianne Skarupke Assistant Manager Customer care

In the heart of many things.

Nota Tripadvisor 4.0/5

stretch7250_1 Solo travel - 14/06/2017 Avaliação com certificação TripAdvisor

This is the second time I've stayed at this hotel. Once again I found the staff very friendly and helpful in all things. The knowledge of the staff at reception was good and they were able to give money saving advice as well as local restaurants and eateries which I found offered great food.

Dear Guest, Thank you so much for your wonderful feedback! This was a real pleasure to read. We are very happy you enjoyed to stay with us and are looking forward to welcome you a third time and hopefully many more. :) With best regards from Berlin, Marianne Skarupke Assistant Manager Customer Care

Good value

Nota Tripadvisor 4.0/5

bertrandk29 Couples - 14/05/2017 Avaliação com certificação TripAdvisor

Good room size Quiet area and close to the U-bahn so very easy to go everywhere Lot of bars and restaurants around the hotel Nice breakfast with lot of choice Furniture looks a little old need some refurbishement

Dear Bertrand, we are happy to read that you enjoyed your stay at our Mercure Hotel Berlin Zentrum and our central location. We hope to welcome you soon again. Best regards from Berlin. Marianne Skarupke Assistant Manager Customer Care

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