ibis Styles Regensburg 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 755 beoordelingen

Beste prijs
garantie
ibis Styles Regensburg - Image 1
ibis Styles Regensburg - Image 2
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Bamberger Str 28, 93059 REGENSBURG, Duitsland

Omschrijving

Extras van het hotel

  • Gratis gebruik van de naastgelegen fitness en andere voordelen als ALL-lid.

  • Restaurant 'Volare' in het hotel met zonneterras en uitzicht op de Donau, speeltuin.

  • 2 oplaadpunten in het hotel

  • Tegen betaling fietshuur van 20 fietsen, longboards en stadsscooters

  • Ideaal gelegen bij de snelwegen A93 en A3. Het Donaufietspad ligt vlak voor de deur.

Onze accommodaties

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Hotel locatie

ibis Styles Regensburg

Bamberger Str 28
93059 REGENSBURG
Duitsland

Gps:49.02897, 12.0824

Telefoon
Fax +49 941 46573592

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

VOLARE

Ons restaurant Volare is gesloten van 23-12-2024 tot 06-01-2025. Beleef een culinaire reis door Italië in het restaurant Volare met ruim terras.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  755 beoordelingen

TripAdvisor score  4.0/5  585 beoordelingen

Avis-klantbeoordeling 1.0/5

Mihai O. Gezinnen - ALL bevestigde berichten

I will never recommend this hotel for the following reasons: - we have booked and payed the room for two adults and one kid but they didn’t arrange anything for our son, even no towels or bed sheets available for him. - the room wasn’t very clean and not even glasses available to drink water. No possibility to make a coffee or tea in the room. - breakfast was very limited and low quality. If you don’t move quickly you will remain without options until they will refill it. Very limited! - you need to be very careful with the personnel from the restaurant since if you don’t check your bill carefully before you pay you will have a big surprise after, they will charge you extra for different products that you didn’t consume. And this didn’t happen only for us, also for other clients. AVOID THIS HOTEL!!!!

Dear Mihai O., thank you for taking the time to share your feedback with us. We are very sorry that your stay did not meet your expectations. Our breakfast is prepared daily with fresh, high-quality, and regional ingredients to offer our guests the best quality. We regret if your experience was different. Please note that we do not advertise coffee or tea making facilities in the rooms. However, kettles are available at the reception and can be used by any guest upon request. We take your other comments very seriously and will carefully review them internally to continuously improve our service. We hope you will give us another opportunity in the future to demonstrate the quality of our offerings. Best regards Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 1.0/5

Remus T. Gezinnen - ALL bevestigde berichten

This was my second stay at this hotel, and unfortunately, I noticed a decline in quality. Our room had visible signs of water damage and mold on the walls. I also had a very unpleasant experience at the restaurant—our bill was overcharged by €36. When I pointed it out, the staff did a quick recalculation and returned only €32 in cash, effectively shortchanging me a second time. Because of these issues, this hotel is now on my blacklist, and I will advise my family and friends to avoid it as well.

Dear Remus T., thank you for taking the time to share your feedback. We are truly sorry to hear that your second stay did not meet your expectations. The issues you mentioned regarding water damage and mold in the room, as well as the billing error at the restaurant, do not reflect the standards we strive to uphold. Please accept our sincere apologies for the inconvenience caused. We take your comments very seriously and will review the situation internally to prevent such occurrences in the future. We would greatly appreciate the opportunity to welcome you again and provide the high level of service you rightfully expect. Kind regards, Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 5.0/5

Steven N. Gezinnen - ALL bevestigde berichten

Nadat mijn gezin en ik gestrand waren in Regensburg was het personeel zeer begripvol en behulpzaam. Buiten dat was de hotelkamer prima om meerdere dagen in te verblijven en was het eten in 't restaurant van goede kwaliteit.

Dear Steven N., Thank you for your kind words regarding our staff’s understanding and helpfulness during your stay. We are delighted to hear that you found your room comfortable for multiple days and enjoyed the quality of our restaurant. Best regards, Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 3.5/5

Edwin B. Gezinnen - ALL bevestigde berichten

Ik kom al jaren in het Hotel in Regensburg en iedereen is vriendelijk de kamers zijn perfect en tevens de parkeer gelegenheden . Wat jammer is dat het gebruik van de horeca op het zeer mooie buitenterras tijdens de zomer maanden niet meer in functie is qua betellen van pizza of andere snacks.

Dear Mr. B., Thank you for your continued patronage and for your kind words about our location and staff. We are pleased to hear that you enjoy your stays with us. We appreciate your feedback regarding the dining services on our terrace. Please be assured that we take guest suggestions seriously as we strive to enhance the experience at our hotel. Thank you once again for your comments, and we look forward to welcoming you back soon. Best regards, Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 1.5/5

Kitti P. Stellen - ALL bevestigde berichten

I’ve stayed here 2 years ago on my way to my home country and then it was a very positive experience. This time, as a start, I never received a reply on my email about my stay. Second, our check-in experience was rude. The bed caused me so much pain in the back that I couldn’t sleep all night. Pillows are overused. For breakfast, some of the bread is hard and and dry (old). Less variation than 2 years ago, less quantity from every. Overpriced parking.

Dear Kitti P., thank you for your feedback and for staying with us again. We’re sorry that your experience this time did not meet your expectations, especially regarding the bed and check-in. Regarding breakfast, please note that we have expanded our offerings over the past years — we currently provide six different hot dishes compared to two two years ago. Nevertheless, we appreciate your comments and will review them carefully. We hope you will consider giving us another chance in the future. Best regrads Prodromos Hatzifotiou General Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 964 beoordelingen 8.1/10 Locatie
  • 1.167 beoordelingen 7.6/10 Kamer
  • 906 beoordelingen 8.8/10 Service
  • 13 beoordelingen 3.3/10 Wifi
  • 979 beoordelingen 8.6/10 Ontbijt
  • 466 beoordelingen 8.3/10 Netheid
  • 380 beoordelingen 7.2/10 Eten
  • 252 beoordelingen 4.7/10 Goede prijs-kwaliteitsverhouding

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.