ibis Styles Regensburg 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 748 beoordelingen

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Omschrijving

Extras van het hotel

  • Gratis gebruik van de naastgelegen fitness en andere voordelen als ALL-lid.

  • Restaurant 'Volare' in het hotel met zonneterras en uitzicht op de Donau, speeltuin.

  • 2 oplaadpunten in het hotel

  • Tegen betaling fietshuur van 20 fietsen, longboards en stadsscooters

  • Ideaal gelegen bij de snelwegen A93 en A3. Het Donaufietspad ligt vlak voor de deur.

Onze accommodaties

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Hotel locatie

ibis Styles Regensburg

Bamberger Str 28
93059 REGENSBURG
Duitsland

Gps:49.02897, 12.0824

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Restaurant
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

VOLARE

Houd er rekening mee dat ons restaurant Volare van 23 december 2024 tot 11 januari 2025 is gesloten. Ervaar een culinaire reis door Italië in restaurant "Volare" met ruim terras.

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Meer informatie

ALL beoordeling  4.5/5  748 beoordelingen

Avis-klantbeoordeling 4.5/5

Peter B. Zaken - ALL bevestigde berichten

een minpunt was de luchtcirculatie op de kamer die een hoge pieptoon en veel achtergrondruis veroorzaakte. eenmaal uit was er absolute rust.

Sehr geehrter Herr B., Vielen Dank für Ihr positives Feedback über Ihren Aufenthalt. Es freut uns zu hören, dass Sie mit unserem Service und unserem Frühstück zufrieden waren. Wir bedauern die Störung durch die Luftzirkulation in Ihrem Zimmer und werden Ihr Feedback intern besprechen. Mit freundlichen Grüßen, Stephanie Roquel- Front Desk Service ibis Styles Regensburg

Avis-klantbeoordeling 1.0/5

Mihai O. Gezinnen - ALL bevestigde berichten

I will never recommend this hotel for the following reasons: - we have booked and payed the room for two adults and one kid but they didn’t arrange anything for our son, even no towels or bed sheets available for him. - the room wasn’t very clean and not even glasses available to drink water. No possibility to make a coffee or tea in the room. - breakfast was very limited and low quality. If you don’t move quickly you will remain without options until they will refill it. Very limited! - you need to be very careful with the personnel from the restaurant since if you don’t check your bill carefully before you pay you will have a big surprise after, they will charge you extra for different products that you didn’t consume. And this didn’t happen only for us, also for other clients. AVOID THIS HOTEL!!!!

Dear Mihai O., thank you for taking the time to share your feedback with us. We are very sorry that your stay did not meet your expectations. Our breakfast is prepared daily with fresh, high-quality, and regional ingredients to offer our guests the best quality. We regret if your experience was different. Please note that we do not advertise coffee or tea making facilities in the rooms. However, kettles are available at the reception and can be used by any guest upon request. We take your other comments very seriously and will carefully review them internally to continuously improve our service. We hope you will give us another opportunity in the future to demonstrate the quality of our offerings. Best regards Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 1.0/5

Remus T. Gezinnen - ALL bevestigde berichten

This was my second stay at this hotel, and unfortunately, I noticed a decline in quality. Our room had visible signs of water damage and mold on the walls. I also had a very unpleasant experience at the restaurant—our bill was overcharged by €36. When I pointed it out, the staff did a quick recalculation and returned only €32 in cash, effectively shortchanging me a second time. Because of these issues, this hotel is now on my blacklist, and I will advise my family and friends to avoid it as well.

Dear Remus T., thank you for taking the time to share your feedback. We are truly sorry to hear that your second stay did not meet your expectations. The issues you mentioned regarding water damage and mold in the room, as well as the billing error at the restaurant, do not reflect the standards we strive to uphold. Please accept our sincere apologies for the inconvenience caused. We take your comments very seriously and will review the situation internally to prevent such occurrences in the future. We would greatly appreciate the opportunity to welcome you again and provide the high level of service you rightfully expect. Kind regards, Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 5.0/5

Steven N. Gezinnen - ALL bevestigde berichten

Nadat mijn gezin en ik gestrand waren in Regensburg was het personeel zeer begripvol en behulpzaam. Buiten dat was de hotelkamer prima om meerdere dagen in te verblijven en was het eten in 't restaurant van goede kwaliteit.

Dear Steven N., Thank you for your kind words regarding our staff’s understanding and helpfulness during your stay. We are delighted to hear that you found your room comfortable for multiple days and enjoyed the quality of our restaurant. Best regards, Prodromos Hatzifotiou General Manager

Avis-klantbeoordeling 3.5/5

Edwin B. Gezinnen - ALL bevestigde berichten

Ik kom al jaren in het Hotel in Regensburg en iedereen is vriendelijk de kamers zijn perfect en tevens de parkeer gelegenheden . Wat jammer is dat het gebruik van de horeca op het zeer mooie buitenterras tijdens de zomer maanden niet meer in functie is qua betellen van pizza of andere snacks.

Dear Mr. B., Thank you for your continued patronage and for your kind words about our location and staff. We are pleased to hear that you enjoy your stays with us. We appreciate your feedback regarding the dining services on our terrace. Please be assured that we take guest suggestions seriously as we strive to enhance the experience at our hotel. Thank you once again for your comments, and we look forward to welcoming you back soon. Best regards, Prodromos Hatzifotiou General Manager

Andere internetgebruikers beoordelen ons hotel

  • 939 beoordelingen 8/10 Locatie
  • 1.147 beoordelingen 7.6/10 Kamer
  • 908 beoordelingen 8.7/10 Service
  • 13 beoordelingen 3.7/10 Wifi
  • 931 beoordelingen 8.7/10 Ontbijt
  • 454 beoordelingen 8.2/10 Netheid
  • 237 beoordelingen 4.5/10 Goede prijs-kwaliteitsverhouding

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