Dear Jenny De Cooman, Thank you for your positive feedback regarding our prime location, beautiful rooms, and secure parking. We are pleased to know that you enjoyed your stay with us and appreciate your kind words. Best regards, ibis Styles Regensburg

Dear Jill Meirte, Thank you for your kind words regarding our location, breakfast, and welcoming staff. We are delighted to hear that you enjoyed your stay with us and found our hotel to be a perfect stopover. We look forward to welcoming you back in the future. Best regards, ibis Styles Regensburg

Dear Rik S., Thank you for your positive feedback regarding your recent stay with us at ibis Styles Regensburg. We are delighted to hear that you enjoyed the beach-themed decor, the comfort of your room, and the amenities we offer, including our breakfast and beach bar. It is wonderful that our location was convenient for your visit to the city center, and we appreciate your kind words about our friendly and attentive staff. Your satisfaction is important to us, and we are grateful for your support. Thank you once again for taking the time to share your experience. We look forward to welcoming you back in the future. Best regards, Stephanie Roquel- Front Desk Service ibis Styles Regensburg

Dear Ruud V. E., Thank you for your loyalty and for sharing your positive experience with us. We are delighted to hear that you appreciate our comfortable rooms, beautiful location, and breakfast offerings. It is always a pleasure to welcome you back. Best regards, Stephanie Roquel- Front Desk Service ibis Styles Regensburg

Dear Eugeen V., Thank you for your wonderful feedback regarding your stay with us. We appreciate your positive comments about comfort, location, and friendliness. We understand your concern about the online check-in process and will take your observations into account for future improvements. Best regards, Stephanie Roquel- Front Desk Service ibis Styles Regensburg

Sehr geehrter Herr B., Vielen Dank für Ihr positives Feedback über Ihren Aufenthalt. Es freut uns zu hören, dass Sie mit unserem Service und unserem Frühstück zufrieden waren. Wir bedauern die Störung durch die Luftzirkulation in Ihrem Zimmer und werden Ihr Feedback intern besprechen. Mit freundlichen Grüßen, Stephanie Roquel- Front Desk Service ibis Styles Regensburg

Dear Mihai O., thank you for taking the time to share your feedback with us. We are very sorry that your stay did not meet your expectations. Our breakfast is prepared daily with fresh, high-quality, and regional ingredients to offer our guests the best quality. We regret if your experience was different. Please note that we do not advertise coffee or tea making facilities in the rooms. However, kettles are available at the reception and can be used by any guest upon request. We take your other comments very seriously and will carefully review them internally to continuously improve our service. We hope you will give us another opportunity in the future to demonstrate the quality of our offerings. Best regards Prodromos Hatzifotiou General Manager

Dear Remus T., thank you for taking the time to share your feedback. We are truly sorry to hear that your second stay did not meet your expectations. The issues you mentioned regarding water damage and mold in the room, as well as the billing error at the restaurant, do not reflect the standards we strive to uphold. Please accept our sincere apologies for the inconvenience caused. We take your comments very seriously and will review the situation internally to prevent such occurrences in the future. We would greatly appreciate the opportunity to welcome you again and provide the high level of service you rightfully expect. Kind regards, Prodromos Hatzifotiou General Manager

Dear Steven N., Thank you for your kind words regarding our staff’s understanding and helpfulness during your stay. We are delighted to hear that you found your room comfortable for multiple days and enjoyed the quality of our restaurant. Best regards, Prodromos Hatzifotiou General Manager

Dear Mr. B., Thank you for your continued patronage and for your kind words about our location and staff. We are pleased to hear that you enjoy your stays with us. We appreciate your feedback regarding the dining services on our terrace. Please be assured that we take guest suggestions seriously as we strive to enhance the experience at our hotel. Thank you once again for your comments, and we look forward to welcoming you back soon. Best regards, Prodromos Hatzifotiou General Manager

Dear Kitti P., thank you for your feedback and for staying with us again. We’re sorry that your experience this time did not meet your expectations, especially regarding the bed and check-in. Regarding breakfast, please note that we have expanded our offerings over the past years — we currently provide six different hot dishes compared to two two years ago. Nevertheless, we appreciate your comments and will review them carefully. We hope you will consider giving us another chance in the future. Best regrads Prodromos Hatzifotiou General Manager

Dear Antoine, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated the value, the quality of the room, and our friendly service. We look forward to welcoming you back in the future. Best regards, Prodromos Hatzifotiou General Manager

Geachte Johan B., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in ibis Styles Regensburg. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Bij Ibis Styles, streven we naar een hoogwaardige dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons. U kunt erop vertrouwen dat wij de juiste maatregelen zullen treffen om het probleem te verhelpen en te voorkomen dat het zich nogmaals voor zal doen. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Hoogachtend,

Geachte Piroska D., Wij stellen uw opmerkingen over uw verblijf in ibis Styles Regensburg erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend,

Geachte Ruud v., Wij stellen uw opmerkingen over uw verblijf in ibis Styles Regensburg erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend,