Pullman Ciawi Vimala Hills Resort Spa & Convention

Bilgi mesajı

Pullman Ciawi Vimala Hills Resort Spa & Convention 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 2.463 görüş

ALLSAFE onaylı otel

Bir haritada görmek

Açıklama

Otel ekstraları

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • 208 rooms with balcony overlooking the pools & Mount Salak and 21 villas with bedroom and pool

  • Vibrant dining options: 2 indulging restaurants & 2 stylish bars

  • 4 rejuvenating swimming pools (up to 1500 sqm) with Kids Club & a relaxing Fit & SPA

  • 2 ballrooms & 5 function rooms (fit up to 1300 guests) with natural daylight and balcony

Otelin konumu

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor
Indonesia

  • CISARUA BUS STATION:  BOGOR CIAWI

  • Uçakla

    SOEKARNO HATTA 80km / 49,71 mil mesafede

  • Trenle

    BOGOR STATION 15km / 9,32 mil mesafede

  • Trenle

    BOGOR STATION 16km / 9 mil mesafede

GPS:-6.664875, 106.867312

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Özetle
Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konaklama olanaklarımız

Situated in a serene atmosphere, Pullman Ciawi Vimala Hills Resort Spa & Convention features 208 luxury hotel rooms & 21 villas with comfy bed, rain shower, up to 60" LED Interactive Technology TV, WiFi, balcony, pool access and view to Mount Salak. Our rooms & villas are elegantly designed with subtle Indonesian touch ornamented with furniture craftmanship & artwork from Indonesian artists. There is a spacious balcony, which comes with a view of the mountains, paddy field, herb gardens & pool.

Konuk değerlendirmelerimiz

Pullman Ciawi Vimala Hills Resort Spa & Convention
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Daha fazla bilgi edinin

ALL Puanlama  4.7/5  2.463 görüş

TripAdvisor Derecesi  5.0/5  2.130 görüş

2022 mükemmeliyet sertifikası

A hotel I don't want to go back to again

Tripadvisor puanı 1.0/5

lautneo TripAdvisor onaylı yorum

facility 5 room 4 management 2 service 2 위치, 풍경은 멋진 호텔입니다만, 사무적이고 고객을 생각하지 않는 리셉션, 식당 매지니먼트가 편안하고 즐거워야 하는 가족 휴가 기분을 망치게 만드는 아쉬운 호텔입니다. 두번을 갔으나 두번 다 너무 안 좋은 기억들이 트라우마로 남아 두번 다시 풀만 계열 호텔은 가지 않을거 같습니다. 대체적으로 풀만 계열은 좋지 않은 기억들만 남습니다. The location and scenery are wonderful hotels, but This is a disappointing hotel where the clerical and unassuming reception and restaurant management ruin the feeling of a family vacation that should be comfortable and enjoyable. I've been there twice, but both times, the bad memories left me with trauma, so I don't think I'll ever go to a Pullman hotel again. In general, only the bad memories of the Pullman series remain.

Dear Explore654821, Welcome back .. ! Thank you very much for your loyalty to our hotel and for taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that you have been impressed by the Hotel’s strategic location and scenery. My Team and I are highly concerned about the displeasing experiences your have encountered during your stays and we sincerely apologize for the inconvenience. In order to improve our service level, it would be highly appreciated if you could inform us more detailed circumstances you came across during your stay by emailing us to the email address that is available at our website. I will immediately take them into actions and discuss it with the department heads concerned as soon as we receive the information. My Team and I look forward to hearing from you soon. Yours sincerely, Gilles Tressens General Manager

Excellent Service and Hospitality

Tripadvisor puanı 5.0/5

Linda S TripAdvisor onaylı yorum

Frequently came back to Pullman Ciawi Vimala Hills Resort, loves the service and hospitality, all the staff was very friendly and helpful, especially Bu Nia and buttler team who take care of us during our stay. And also Damar staff who served us with really excellent services, especially Elin, Nataliana, Eko, Aming. Last but not least, thanks to Entertainment Team, Aji and Team for keeping us entertained during our stays. Thank you and see you soon!

Dear Linda S, Welcome back .. ! Thank you very much for your loyalty to our hotel and for taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that you had a great staying experience and we have been able to exceed your expectation. I am also happy to learn that you have been impressed by the level of service from our Team, Nia, Elin, Nataliana, Eko, Aming & Aji. I will share your warm message to them, which I believe will be a great motivation for them to strive providing our guests with the outmost service standard. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Great gateway

Tripadvisor puanı 4.0/5

mari20222022 TripAdvisor onaylı yorum

Nice room and very clean. The surrounding is so green and peaceful. It is a great place to escape the busy nearby city. The location is just right before the 'ganjil genap' traffic. Great restaurants in the hotel, but the food took a bit long to be served. Breakfast has nice variety of food and flavorful home made ice cream, but the food a bit salty. Great outdoor activities for kids and adults. I would recommend Pullman Vimala Hills with a bit of improvement. But certainly will come again.

Dear mari20222022, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that you had a great stay and we have been able to fulfill your requirements. I am also happy to learn that you have been impressed by the Hotel’s room & cleanliness, strategic location, scenery and various activities. I have taken notes of your comments related to the service and taste & quality of the food and have discussed it with department heads concerned. I sincerely apologize for the discomfort you have encountered. Your constructive feedback will be used as references for improvements. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Pleasant Stay

Tripadvisor puanı 5.0/5

Fendy14g TripAdvisor onaylı yorum

The hotel cover a wide area with lots of green area. It’s very clean on all the area. Hotels provide lots of activities for kids and teens. 3 swimming pool is available to be use. Room was spacious and clean with complete amenities. Bed comfy, pillow selection is available

Dear Fendy14g, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that you had a great stay and we have exceeded your expectation. I am also happy to learn that you have been impressed by the hotel’s & room’s spacious size, cleanliness and various activities. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Great place to hide away

Tripadvisor puanı 5.0/5

Pioneer233493 TripAdvisor onaylı yorum

The room is perfect. Clean and large space. I like the large balcony where I can seat have a coffee with fresh air. The breakfast at Damar is excellent. Ibu Titi and her team, the GRO and Natalie are friendly. The steak at MadCow is so so. But the restaurant itself is stunning. The pizza at Padi is good one. It feels like far away from Jakarta.

Dear Pioneer233493, Thank you very much for choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that we have exceeded your expectation and to learn that you have been impressed by the hotel’s room, cleanliness & size. I am also happy to know that the quality & taste of the food and level of service from our Team have fulfilled your requirements. I will share your kind note to them, which I believe will be a great motivation to strive for service excellence. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Good View

Tripadvisor puanı 4.0/5

Ilham E TripAdvisor onaylı yorum

Great view. The staff is not helpful and responsive (maybe it was busy at that time). There are some executive room facilities that are not functioning properly. But after walking around, I might try staying at the villa.

Dear Ilham E, Thank you for choosing Pullman Ciawi Vimala Hills Resort Spa & Convention and for posting a review on your recent stay with on TripAdvisor. I am happy to learn that you enjoyed the view of the resort. I have taken notes for the inconveniences you have encountered from the quality of service from our staff and lacking of perfection from some of the room features. I have noted those comments and I would like to sincerely apologize for the displeasing experiences you have encountered. Once again thank you for your review. My Team and I are looking forward to hearing from and welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. With best regards, Gilles Tressens General Manager

Courteous Staffs, great hotel facilities

Tripadvisor puanı 5.0/5

Discover755113 TripAdvisor onaylı yorum

There is Only one hotel resort in BOGOR / PUNCAK area that has a complete package of great service, value for money stay and great facility. The staffs here are always polite from the front line staff to the housekeeping staffs. The breakfast has a great variety of food. The swimming pools and facilities are always kept clean. Adults and kids has tons of activities to choose from and we had a great time. Big thanks to Kak Nia who always provides the best environment for us. And for the front line staffs like Jessica who checked us in. Also thank you to the breakfast crew who kept serving us non stop Especially for platinum Accor members, this is truly THE choice in BOGOR and PUNCAK area. The benefits and perks you get here is unlike other hotels.

Dear Discover 755113, Thank you very much for your loyalty to Accor Hotels and choosing our hotel and taking the time to write your recent staying experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that we have exceeded your expectation and to learn that you have been impressed by the hotel’s facilities & the activities. And the level of service from our Team especially Nia, Jessica and the breakfast team. I will share your kind note to them, which I believe will be a great motivation for them to strive for service excellence. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

flawless hotel in a beautiful landscape

Tripadvisor puanı 5.0/5

soegiantoa TripAdvisor onaylı yorum

he hotel is located just at the exit of the toll road, make it easier to access because of the notorious traffic jam in Puncak area. The hotel just opened few years ago, so the room is still spotless and very clean. The service of the staff was excellent during my stay. We also enjoyed the food served in the Damar Restaurant for our Dinner (a la carte) as well as during breakfast (buffet). The landscape of the hotel is superb, with a lot of activities available for all age. Very family friendly. A memorable stay. Would stay again in the near future.

Dear soegiantoa, Thank you very much for choosing our resort and taking the time to write your recent stay experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that we have exceeded your expectation and to learn that you have been impressed by our strategic location, service, facilities and quality of food. I am also happy to know that the hotel’s landscape and many activities for the guests fulfilled your requirement. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

The Best Pullman i have stayed

Tripadvisor puanı 5.0/5

tingy0ng TripAdvisor onaylı yorum

I have stayed in this resort a few times, and each time they made me feel so welcome and I will definitely come back again. The staff are polite and helpful and respond the requests promptly. The Check in and check out are also smooth and fast despite the safe measures putting in place in view of COVID 19. The breakfast has many choices unlike most hotel has narrow down the choice to a few ala cart menu. More importantly the food are delicious. I also has afternoon tea at Salak bar and the view is view is fantastic as the mount Salak is directly in front. The SPA is another must try. The masseurs are very skillful and the massage is so relax that i zoom in and out of waken and dreaming states.

Dear tingyOng, Welcome back and thank you very much for choosing our resort and taking the time to write your recent stay experience at Pullman Ciawi Vimala Hills Resort Spa & Convention on TripAdvisor. I am delighted to know that we have exceeded your expectation and to learn that you have been impressed by the level of service from our Team, COVID 19 protocol, the taste & quality of the food and satisfying treatment from Pullman Spa. I will share your kind note to the Team, which I believe will be a great motivation for them to strive for service excellence. My Team and I look forward to welcoming you again at Pullman Ciawi Vimala Hills Resort Spa & Convention. Yours sincerely, Gilles Tressens General Manager

Generous hotel

Tripadvisor puanı 5.0/5

455philip TripAdvisor onaylı yorum

Actually i am not interested to stay at this hotel because they do not have any lounge (i reached platinum accor recently). But then it turns to be one of my great experience. To compliment the lounge they give: Double upgrade room Satisfying welcoming amenities at room Free snack and drink at lovely salak cafe Early n late check out And the best thing: all the benefit are for maksimum 2 rooms Ah and not forget to mention special breakfast menu that taste so amazing. I think they know how to satisfied their loyal customer. And i felt it. Nice. Hope to see you soon 🙂

Dear 455philip, We would like to thank you for choosing our resort as your holiday getaway in Bogor, and greatly appreciate the time you took to share your recent experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. I am so glad to know that you had such a wonderful experience with us and your stay was proved to be extremely memorable, especially with the amenities inside our spacious room, extensive facilities, and your breakfast experience. Above all, thank you for recognizing the effort of our staff made to create the ultimate holiday for you. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

ALL AMAZING

Tripadvisor puanı 5.0/5

fafan001 TripAdvisor onaylı yorum

Acces road to hotel, parking area, loby area, check in service, room condition with pool acces, menu and service during breakfast, swimming pool, playing facility for kid and adult, all excellent and very friendly service.

Dear fafan001, Thank you for choosing Pullman Ciawi Vimala Hills Resort Spa & Convention as your holiday getaway in Bogor. I am delighted to know that you are impressed by our property, especially with our distinctive location, extensive facilities, your dining experience and the most significant, the service delivery from our team member. I will share your comments with our team, as I am sure that this feedback will serve an encouragement to all of our staff as we strive to continuously improve the quality of our services. All in all, we are glad to know that you had a great time during your stay with us. We do hope to welcome you again to explore more of the Pullman experience Sincerely, Gilles Tressens General Manager

Great Holiday

Tripadvisor puanı 5.0/5

wahyuidaman37 TripAdvisor onaylı yorum

a nice vacation with family, in our opinion pullman ciawi is the best pullman hotel in Indonesia, the location is good, the rooms are big and nice, lots of games for children, the breakfast is varied, and the service is very satisfying, because we are platinum members, we feel very served from start to finish one day before our arrival to checkout.

Dear wahyuidaman37, First and foremost, thank you for selecting our resort as your holiday destination in Bogor and we greatly appreciate the time you took to share your kind words with fellow travelers on TripAdvisor. We are delighted to read that you were impressed by our property and glad to know that you had such a wonderful experience on your recent visit to our resort, from the moment of your arrival until your departure. I will ensure to share your positive comments with the team, as it is always satisfying to know how much our guests appreciate the effort that goes into creating the ultimate holiday in paradise. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back again soon. Sincerely, Gilles Tressens General Manager

Great Hotel, Great location

Tripadvisor puanı 5.0/5

yuyatdi İş - TripAdvisor onaylı yorum

Hotel Location is great, not too far from toll exit, rooms are great, surrounding area is just really nice and facility, restaurant are just great. some hotel are really helpful and friendly, some are just "do their job", should be more friendly towards guest I hope!

Dear yuyatdi, Firstly, I would like to thank you for choosing our resort as your holiday destination in Bogor. We greatly appreciate the time you took to share your thought about your recent stay with us at Pullman Ciawi Vimala Hills Resort & Convention. We are delighted to learn that your stay proved to be extremely memorable, from the moment you arrived that you enjoyed everything during your stay, especially with our distinctive location, our spacious room, the beautiful resort surrounding, as well as your dining experience. Nevertheless, we regret to hear that not every Pullman experience met your expectations, and we would certainly investigate this issue on the dissatisfaction of your stay. Thank you again for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. Sincerely, Gilles Tressens General Manager

Perfect Stay

Tripadvisor puanı 5.0/5

977sunshine TripAdvisor onaylı yorum

A wonderful 3 nights stay at Pullman Vimala Hills. Everytime I stay at this hotel, I find the same quality level which is perfect in almost everything, the convenience of the room (I was upgraded to a suite which I appreciated so much), the good breakfast and the friendly staff. Special thanks to JESSICA and YOGI at the Damar restaurant for their kindness. I will definitely stay again.

Dear 977kitty, First and foremost, thank you for selecting our resort as your holiday destination in Bogor, and I am glad to know that you had such a memorable time while staying with us. We are delighted to hear that you were impressed by the service delivery consistency we present to our guests in the selection and training of our team members. Thank you again for your kind words regarding your recent breakfast experience as well as your room upgrade. We can certainly relate to the wonderful moments you created at Pullman Ciawi Vimala Hills Resort & Convention, and I will surely share your positive review with our team members to further inspire them, especially Jessica and Yogi. See you again soon. Sincerely, Gilles Tressens General Manager

Perfect weekend getaway

Tripadvisor puanı 5.0/5

narumite TripAdvisor onaylı yorum

Pullman Ciawi is perfect place for your weekend staycation. My family and I have spent holiday several times at this hotel. Not to far from Jakarta but we feel so refreshed when back to our routines. Their service are excellent, meals are also delicious especially at Damar. We joined yoga on Sunday with Rani as the instructor. She is best and that was our first time with her even though we have joined several yoga sessions when we stayed at Pullman. Other activities are also great especially if you have kids.

Dear narumite, First and foremost, thank you for selecting our resort as your holiday destination in Bogor and I am glad to know that you had such a memorable time with your family while staying with us. We greatly appreciate the time you took to share your kind words with fellow travelers on TripAdvisor. We were delighted to read about how much you enjoyed your well-deserved holiday in paradise, and can certainly relate to the many wonderful moments you created while you enjoy the experience at our resort especially with distinctive location, our service delivery and the dining experience. All in all, I will surely share your positive review with our staff members to further inspire them and we are glad to know that you had a great time during your stay with us. We do hope to welcome you again to explore more of the Pullman experience. Sincerely, Gilles Tressens General Manager

Best Services

Tripadvisor puanı 5.0/5

farahfajrani86 TripAdvisor onaylı yorum

Was good experienced, Trully five stars services, amazing view, best impression also. Finally say thanks to pullman for the services and wish always to be best of the best hotel resort in indonesia. See you soon

Dear Farahfajrani, Firstly, I would like to begin by thanking you for your warm and genuine review of your stay at Pullman. It was an absolute pleasure to read that your experiences are possibly the best you have ever encountered. I am delighted to learn that your stay with us has proved to be extremely memorable, from the moment you arrive that you enjoy everything during your stay. With all your compliments to our resort and team member, I would like to thank you again for taking the time to write and share your review and look forward to welcoming you back home again soon. Sincerely, Gilles Tressens General Manager

Best Experience Ever

Tripadvisor puanı 5.0/5

natanaelsinuraya TripAdvisor onaylı yorum

My trip was so nice. The facility is great. The hospitality is excellent. My best accor experience ever. Nothing to complaint about. The cleanliness is nice. Room facility is perfect as we expected. Thank you

Dear Natanaelsinuraya, Thank you for taking the time to share your review with the global travel community. Your loyalty and continued support mean the world to us, and we do appreciate your decision to choose Pullman Ciawi as your holiday playground while visiting the Island of Pasundan, Bogor. All in all, we are glad to know that you had a great time during your stay with us. We do hope to welcome you again to explore more of the Pullman Experience. Sincerely, Gilles Tressens General Manager

Family friendly hotel

Tripadvisor puanı 3.0/5

Rila1980 TripAdvisor onaylı yorum

Nice hotel, lots of facility activity for children, breakfast menu bery good, staff hotel service good even i have problems whit my complain (the hotel staff quite slow to responded but finally they upgrade my room), GR staff very fast response.

Dear Rila1980, Thank you for taking the time to share your feedback. Your review is valuable to us so that we may evaluate the points you have noted and ensure we prioritize our in-house guests’ comfort and relaxation for the most memorable stay at Pullman Ciawi Vimala Hills Resort Spa and Convention. Sincerely, Gilles Tressens General Manager

FUNTASTIC STAYCATION👍👍👍👍👍

Tripadvisor puanı 5.0/5

henrysW6144LR TripAdvisor onaylı yorum

FUNtastic leisure staycation. Warmest welcoming and serving giving by front office team. Thanks to Ms. Shavira & Ms. Vita. Various delicious foods at Damar resto, nice scenery at Salak bar & steakholic must try MAD COW resto.👍👍👍👍👍

Dear HenrysW6144LR, Thank you for taking the time to share your review with the global travel community. Your loyalty and continued support mean the world to us, and we do appreciate your decision to choose Pullman Ciawi as your holiday playground while visiting the Island of Pasundan, Bogor. Above all, thank you for recognizing the efforts of our talent in their service delivery as the selection and training of our talent is an area of extreme pride. Our heartist professionals are our biggest ambassadors so we are very grateful to receive warm and authentic comments such as yours. I will certainly share your comment to the entire talent member especially to those whom you are mentioned by name who will feel pride and further motivated. See you again and have a great day. Sincerely, Gilles Tressens General Manager

short nice staycation

Tripadvisor puanı 5.0/5

830ridwank TripAdvisor onaylı yorum

this is our first visit. we have a good impression, feel welcomed, not only as a diamond member, but also a special guest. since the welcoming message we kept make a good coordination to prepare the stay, GEM Nia, made a good preparation, and deliver my concerns and hope, in fact beyond the expectation. although the property in a full occupancy, i still felt being prioritized and they can translate my wish to have us time. welcoming at the damar resto while we are waiting for the early checkin, was also stunning, not only because they prepared the diamond benefit snack, but also provided me a good coffee from Salak machine. the villa was also stunning, we got the quite, clean, service, nice stay, keep up the good work.

Dear Bapak Ridwan, Thank you for taking the time to share your review with the global travel community. Your loyalty and continued support mean the world to us, and we do appreciate your decision to choose Pullman Ciawi as your holiday playground while visiting the Island of Pasundan, Bogor. Regarding our legendary hospitality, I will share your delightful comments about your service experience with our team. It is always very satisfying for them to know how much their service contribution can upgrade a guest’s holiday. Small details count, this includes providing a room which can be called ‘home’, and I am glad to know our team member, Nia, was able to create the room beautifully for you. All in all, we are glad to know that you had a great time during your stay with us. We do hope to welcome you again to explore more of the Pullman Experience. Sincerely, Gilles Tressens General Manager

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