Grand Mercure Maha Cipta Medan Angkasa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 160 ulasan

Jaminan Harga
Terbaik
Grand Mercure Maha Cipta Medan Angkasa - Image 1
Grand Mercure Maha Cipta Medan Angkasa - Image 2
Grand Mercure Maha Cipta Medan Angkasa - Image 3
Grand Mercure Maha Cipta Medan Angkasa - Image 4
Jl Sutomo no 1, 20235 MEDAN, Indonesia

Deskripsi

Keistimewaan hotel

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Telepon
Fax +62 61 4550555

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.4/5  160 ulasan

Peringkat TripAdvisor  4.7/5  2.546 ulasan

Needs improvements…

Catatan Tripadvisor 2.0/5

maximilian1988 Ulasan TripAdvisor tersertifikasi

Grand Mercure Maha Cipta Medan Angkasa is, on paper, a five-star hotel, and at first glance it does have some positive aspects. The staff is generally friendly, and the building itself could be considered attractive. Unfortunately, the overall experience falls well short of what is expected at this level and price point. One of the most disruptive issues was noise. During breakfast, vacuum cleaning was constantly happening around guests, which felt highly unprofessional and completely inappropriate for a supposed five-star environment. Even worse, after upgrading to an Executive Deluxe room on the 10th floor, we were exposed to construction noise directly above our room for the entire seven-day stay. This was never proactively communicated or compensated. Sound insulation is another major weakness. The windows and doors facing the street are extremely thin, making it feel like you are sleeping right next to a busy, horn-filled traffic circle. Restful sleep is simply not guaranteed here. The most confusing experience happened at night: vacuum cleaning in the corridor around 1:30 AM. When calling the reception to complain, communication was poor, and we were seriously asked whether we would also like our room to be vacuumed at that time. This level of misunderstanding is unacceptable for a hotel positioning itself as premium. On top of that, the hotel—especially the pool area—feels clearly outdated. Whatever justified the five-star rating may have existed 20 years ago, but today the facilities no longer match modern expectations. The entire property would benefit from a major renovation. In summary, the price-to-performance ratio does not work. Expectations for a five-star hotel are not met, neither in comfort nor in operational standards. Friendly staff alone cannot compensate for constant noise, poor soundproofing, outdated facilities, and serious service coordination issues. Two stars for potential, but the execution is far below the promise.

Service

Catatan Tripadvisor 5.0/5

Mawar L Ulasan TripAdvisor tersertifikasi

Service of the hotel is so good. The best hotel which i've ever stay.

Dear Mawar, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon at Grand Mercure Medan Angkasa. Sincerely, Management

Great Stay & Experience

Catatan Tripadvisor 5.0/5

M O Ulasan TripAdvisor tersertifikasi

Clean and comfortable hotel; great professional staff and very accommodating. Great breakfast buffet selection & F&B crew. Central and close to the Centrepoint and Medan Mall. Will be back!

Dear Guest, We are delighted to hear that you enjoyed our clean and comfortable hotel, as well as the professional and accommodating service from our team. It’s great to know that our breakfast buffet and F&B crew made a positive impression on your stay. We truly look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Sincerely, Management

Catatan tamu Avis 5.0/5

F. F. Keluarga - Ulasan terverifikasi ALL

Staff ramah makanan variasi kamar menyenangkan cukup nyaman

Kepada Ibu F., Terima kasih atas ulasan positif yang Ibu berikan. Kami sangat senang mendengar bahwa Ibu menikmati pelayanan ramah dari staf kami serta variasi makanan yang kami tawarkan. Kami berharap dapat menyambut Ibu kembali di Grand Mercure Medan Angkasa. Salam hormat, Management

Catatan tamu Avis 5.0/5

Risa R. Keluarga - Ulasan terverifikasi ALL

Kamar nya luas,bersih,nyaman

Kepada Ibu Risa R., Kami sangat senang mendengar bahwa Ibu menikmati pengalaman menginap di Grand Mercure Medan Angkasa. Kami berkomitmen untuk menyediakan kamar yang luas, bersih, dan nyaman bagi setiap tamu kami. Terima kasih atas ulasan positif Ibu. Salam hormat, Management

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 150 ulasan 8.6/10 Lokasi
  • 986 ulasan 9.1/10 Kamar
  • 1.183 ulasan 9.4/10 Pelayanan
  • 10 ulasan 9.6/10 Internet
  • 548 ulasan 9.1/10 Kebersihan
  • 418 ulasan 9.1/10 Kenyamanan
  • 407 ulasan 9.2/10 Sarapan
  • 365 ulasan 8.6/10 Fasilitas

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

ibis Styles Medan Pattimura bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 (214 ulasan)

Di 3.381 km

Lihat hotel
Semua hotel kami di Medan