Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.5/5 246 reviews

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Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

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Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  246 reviews

TripAdvisor Rating  4.5/5  2,090 reviews

Good hotel and facilities

TripAdvisor rating 5.0/5

Putrira19 TripAdvisor review

Overall the hotel was good , the room and the acomodation , but the restaurant was messy, no have space for when come to enjoying the breakfast, the atmosphere so hot , So many kind of food and good taste I love the teh tarik is very good and also thank to sonya for make a reservation to me ..

Decent hotel

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Big Hotel rooms although it looks a bit dated. The lounge access was a bit disappointing with the limited selection of canapes.

Dear HSIEN CHIH LOW , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you soon. Sincerely, Management

Good stay

Customer review rating 4.5/5

Anissa Families - Confirmed reviews ALL

Everything is good.. But there's something wrong with kids pool.. My kid get injured during his swiming time by something sharp in the kids pool.. please fix it.. thx..

Dear ANISSA USLIM , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. We welcome your suggestions to improve our kids pool and thank you for bringing it to our attention. We will rectify the mistakes immediately Thank you again for sharing your experience, andwe look forward to welcoming you again. Sincerely, Management

Good stay

Customer review rating 4.0/5

Teo Business - Confirmed reviews ALL

The check-in procedure was prompt and I’m happy that the staffs recognise me by face already after I have stayed there almost every week.

Dear KAH MING TEO , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

always great to stay here

Customer review rating 5.0/5

Muhammad S. A. Families - Confirmed reviews ALL

many thanks to mrs Dewi, she always help me when i stay at grand mercure medan, superb hospitality

Dear MUHAMMAD s. a. , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team and will pass on your words of praise to Dewi our Guest Experience. This will serve as an encouragement as we continue to improve our standards of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

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Other web-users rate our hotel

  • 124 reviews 8.1/10 Location
  • 526 reviews 8.9/10 Room
  • 532 reviews 9.4/10 Service
  • 13 reviews 8.6/10 WiFi
  • 275 reviews 9/10 Comfort
  • 273 reviews 8.7/10 Cleanliness
  • 263 reviews 9.1/10 Breakfast
  • 253 reviews 8.9/10 Food

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