Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.4/5 133 reviews

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Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

ALLSAFE approved hotel

Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

Telephone +62 61 4555888

Fax +62 61 4550555
  • By plane

    POLONIA At 6km / 3 miles

  • By train

    MEDAN TRAIN STATION At 1km / 0 miles

  • By train

    STASIUN MEDAN At 2km / 1 miles

GPS:3.59802, 98.68201

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

Our accommodation(s)

Contemporary ambience and a functional room and adaptable. The room is a truly a place of living. Perfect for all your needs

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  133 reviews

TripAdvisor Rating  4.0/5  706 reviews

Certificate of excellence 2022

8

Customer review rating 4.0/5

Herda Business - Confirmed reviews ALL

the bed is comfortable, the food menu is good, the air conditioner in the meeting room is too cold

Dear HERDA SRI RAHAYU SEBAYANG , We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

GOOD stay. Except the breakfast

Customer review rating 4.5/5

Nvl Couples - Confirmed reviews ALL

Room is good. Bed and pillow are at its best. But unfortunately the breakfast is not good. We tried soto medan - tasteless. Mie ayam - the noodle taste floury (bertepung). The only thing i can eat is the Croissant. Thats it

Dear NOVI, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I greatly appreciate your comments about the breakfast that need updating. thank you for bringing it to our attention. We will rectify the mistakes immediately Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

good stay

Customer review rating 4.5/5

Rolan Families - Confirmed reviews ALL

very good Hospitality

Dear ROLAN PANGGABEAN, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

It was Okay

Customer review rating 3.0/5

Doni Business - Confirmed reviews ALL

Had it booked thru booking.com, check in was a breeze. However, the room is old. WC was leaking, everytime flush lever pushed. Bathtub needs replacement. Exhaust fan was very noisy, was quite annoying during bed time. Breakfast was pretty good.

Dear DONI TJAHJADI, Thank you for taking the time to tell us about your experience at the Grand Mercure Medan Angkasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rachmad Suwardi General Manager

Good Food Excellent Stay

Customer review rating 5.0/5

Ar… Business - Confirmed reviews ALL

Start with tasty breakfast especially the legend 'Bubur Angkasa' continues with spacious room so comfy and clean as well also had an opportunity to have Buka Bersama Package during Ramadhan, various food from modern to traditional..well done Grand Mercure Medan! Thanks to Pak Hotland, Pak Dinto & Ibu Monika and all of the friendly staff i can't mention.

Dear ARDO VICTORA AGUSTINO , We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. Stay safe and looking forward to welcoming you again soon at Grand Mercure Medan Angkasa! Sincerely, Rachmad Suwardi General Manager

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