Grand Mercure Maha Cipta Medan Angkasa

Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.5/5 151 reviews

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Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

ALLSAFE approved hotel

Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

Our accommodation(s)

Contemporary ambience and a functional room and adaptable. The room is a truly a place of living. Perfect for all your needs

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  151 reviews

TripAdvisor Rating  4.5/5  853 reviews

A fine local story @ grand mercure medan

TripAdvisor rating 5.0/5

dickysafriadi Families - TripAdvisor review

A great premium hotel in the centre of medan city. Its a great improved experience from my last visit 3 months ago. As an Accorplus platinum member, i was recognised and treated well this time. The front office team show great knowledge and hospitality this time, major improvement. The F&B is presented better at breakfast. The F&B team also did a great job. Rooms in this hotel is mostly renovated in this hotel. My 2 rooms are newly renovated, comfortable and clean. I stayed 10 nights last time and 6 nights this time. I also would like to thank bu dewi and team for the great experience and it is definitely on par with accor standard. I truly recommend this hotel and will definitely come back to stay again.

Dear Bapak Dicky, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room and breakfast was convenient to you and enjoy our service. I will pass on your words of praise to Dewi our Guest Experience Manager. This will serve as an encouragement as we continue to improve our standards of service. Stay safe and We are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager

Excellent service

TripAdvisor rating 5.0/5

ciptadis Business - TripAdvisor review

Happy to stay in Grand Mercure, where the service is excellent. The breakfast team do their best to make my breakfast as satisfying as possible, on top of their variety menus, especially Pak Manto. Rooms are super clean. And location is also quite center in downtown Medan. Ideal especially for business travellers.

Dear our beloved guest, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room, food and breakfast was convenient to you and enjoy our service. I will pass on your words of praise to our team. This will serve as an encouragement as we continue to improve our standards of service. stay safe and we are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager

One of the best 5* hotel in Medan ( Recommended )

TripAdvisor rating 5.0/5

marsalinok Business - TripAdvisor review

I was amazed by this hotel once I arrived at the lobby. Very hi-end and the staffs there all very friendly. Especially Ms. Indi as a duty manager there. She introduced everything for me, which was helpful for who the first time stay there. And for the room: Premiere King- Clean and in good condition. I stayed 2 nights and the work table very convenient, can stay there work until forgot time. The restaurant I use for dinner is Orchid restaurant : The food was awesome. Nothing to complain about. The ambience there was perfect. The breakfast at Kisah Cafe : the food choice was many. Should try the “Roti Bakar” + “Teh Tarik” which was really made my day. And don’t forget to try the noodle. Overall this hotel is well maintain. And the staff all very friendly and helpful. The location also good. Which very easy to find and near to town center. Definitely will come back and stay there again.

Dear our beloved guest, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room, food and breakfast was convenient to you and enjoy our service. I will pass on your words of praise to Indi our Duty Manager. This will serve as an encouragement as we continue to improve our standards of service. stay safe and we are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager

Well located

Customer review rating 4.0/5

Betni Business - Confirmed reviews ALL

Hospitality and good breakfast

BETNI H PURBA yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Grand Mercure Medan Angkasa. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rachmad Suwardi General Manager

Grand Mercury Medan

TripAdvisor rating 5.0/5

TanF151 TripAdvisor review

Overall room is clean and comfortable. Breakfast was good. A lot to choose. Stall are friendly and polite. Staff here able to help you to book a grab to get around the area. Grab food are also available here and it did not wait for very long. Recommend for family traveller to stay as well.

Dear our beloved guest, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room and breakfast was convenient to you and enjoy our service. I will pass on your words of praise to our teams. This will serve as an encouragement as we continue to improve our standards of service. We are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager

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Other web-users rate our hotel

  • 64 reviews 7.7/10 Location
  • 552 reviews 8.8/10 Room
  • 552 reviews 9.2/10 Service
  • 9 reviews 8.7/10 WiFi
  • 335 reviews 8.9/10 Cleanliness
  • 285 reviews 8.7/10 Food
  • 242 reviews 9/10 Comfort
  • 193 reviews 8.6/10 Amenities

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