Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.5/5 248 reviews

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Grand Mercure Maha Cipta Medan Angkasa - Image 1
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Jl Sutomo no 1, 20235 MEDAN, Indonesia

Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

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Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Telephone
Fax +62 61 4550555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  248 reviews

TripAdvisor Rating  4.7/5  2,197 reviews

GOOD SERVICE FROM CONCIERGE

TripAdvisor rating 5.0/5

Roving51753851432 TripAdvisor review

Big thanks to the concierge team for helping me with transportation around Medan! They made getting around so easy by arranging everything for me. From booking taxis to giving great advice on where to go, they really took care of it all. Couldn't have asked for better service, made my trip so much smoother!

Lovely hotel in a good location

Customer review rating 5.0/5

Nuruddin Business - Confirmed reviews ALL

I slept well during my stay in this hotel. Breakfast was also good, with many various foods.

Dear Nuruddin Al Fithroh Thank you for your kind review! We are delighted to hear that you had a restful stay and enjoyed our breakfast selection. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to welcoming you back to Grand Mercure Medan Angkasa in the future. Best Regards, Grand Mercure Medan Angkasa

Best Reservation Team

TripAdvisor rating 5.0/5

Passenger30326125509 TripAdvisor review

Big thanks to the reservation team for making the booking process so easy! They were super friendly, answered all my questions, and made sure my room was ready when I arrived. I really appreciated how helpful they were with my requests, and everything went smoothly. Great job, and I’ll definitely book here again next time!

Dear Guest, Thank you for your wonderful review! We are delighted to hear that our reservation team made your booking process easy and enjoyable. Providing friendly and helpful service is our priority, and we’re glad we could assist with your requests. Your kind words truly motivate us to keep delivering the best experience for our guests. We look forward to welcoming you back to Grand Mercure Medan Angkasa on your next visit! Best regards, Grand Mercure Medan Angkasa

Not catered for the individual but, mainly for ceremonies.

Customer review rating 2.0/5

Nillo B. Business - Confirmed reviews ALL

Regrettably, I would not stay at this hotel again. It does not cater for the individual but, rather for large events such as a Marriage. It is not appreciative that at 04:00 in the morning, there is a photographic shoot in front of your door of the bride disturbing people who are sleeping and with CCTV, there is no one that does nothing and even the Manager In Charge did not do anything. Total indifference!! This I must say has been the worst MERCURE I have ever stayed at!

Dear Nillo B., Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you faced during your stay, especially regarding the disturbance in the early morning. Your comfort and satisfaction are very important to us, and we regret that we did not meet your expectations on this occasion. Please rest assured that we take your feedback seriously and will address this matter with our team to prevent similar occurrences in the future. We truly appreciate your insights, as they help us improve our services. We regret that your stay did not reflect the high standards we strive for, and we hope to have the opportunity to provide you with a much better experience should you choose to stay with us again in the future. Best regards, Grand Mercure Medan Angkasa

Grand mercure

TripAdvisor rating 5.0/5

Shu F TripAdvisor review

Good services from the workers there, they also have a big room with bathtubs and a shower. The food there is also great there are many options and tradistional foods. They have a great location where it is near a mall and other restaurants. The pillows there are also great and comfortable

Dear Shu f, Thank you for sharing your wonderful experience at Grand Mercure Medan Angkasa. We are delighted to hear that you enjoyed our service, spacious rooms with bathtubs and showers, as well as the variety of delicious traditional and international food options. It is also great to know that our strategic location near the mall and restaurants added convenience to your stay. We appreciate your kind words about the comfort of our pillows and are pleased that you had a restful stay. We truly value your feedback and look forward to welcoming you again for another memorable experience. Best regards, Grand Mercure Medan Angkasa

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Other web-users rate our hotel

  • 178 reviews 8.5/10 Location
  • 915 reviews 9.1/10 Room
  • 1,050 reviews 9.3/10 Service
  • 17 reviews 8.6/10 WiFi
  • 484 reviews 8.9/10 Cleanliness
  • 383 reviews 9.3/10 Breakfast
  • 375 reviews 9.1/10 Comfort
  • 311 reviews 8.8/10 Amenities

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Customer review rating (ALL Rating) 4.2/5 (243 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.