Adagio Access Le Havre Les Docks Aparthotel 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 759 件のレビュー

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説明

ホテルのその他の情報

  • Close to the harbour, lively and commercial neighbourhood

  • 10 min from the railway station

  • Paid outdoor parking

当ホテルの客室

ワンルーム

Studio for 2 people

  • 2 人/最大
  • 18 / 193 sq ft
  • 寝具 1 x ダブルベッド
  • バリアフリールーム

ホテル所在地

Adagio Access Le Havre Les Docks Aparthotel

66 rue de l'aviateur Guérin
76600 LE HAVRE
フランス

GPS:49.488038, 0.132208

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • 全館禁煙
建物付近
  • 駐車場

2 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  759 件のレビュー

トリップアドバイザーの評価  4.1/5  323 件のレビュー

Pricey stay ruined by filthy sofa bed, bad smells, and zero soundproofing

トリップアドバイザーの評価 2.0/5

AndreiS529 トリップアドバイザー認証口コミ

We stayed at Aparthotel Adagio Access Le Havre Les Docks as a family of three with an 11-year-old child for two nights, paying €225.50. This felt quite expensive, especially as we could have stayed at the nearby Novotel for the same price, but we chose this aparthotel for the flexibility of having a kitchenette and a base to sleep while exploring the area. The price included breakfast for two adults and a free breakfast for our child. Check-in went smoothly. The lady at the service desk was kind and helpful and checked us into Apartment 505 on the 5th floor. The lobby area is quirky and modern and also serves as the breakfast area in the morning. Breakfast was okay but very limited, with few options to choose from and what felt like basic supermarket-style food. There was the option to boil or fry your own egg on a communal pan, which wasn’t particularly appealing. There is on-site parking, but it was fully booked during our stay. We had to use paid street parking outside, which was inconvenient as it was limited to two hours at a time. The apartment itself was the biggest disappointment. On entering Apartment 505, it was very stuffy and had an awful odour throughout. The layout included a separate bedroom, an open living area with a sofa bed, and a shower room with a toilet. The sofa bed was not made up, which was surprising as we booked for a family with a child. It was stained and smelled strongly of rotting garbage. The mattress was heavily stained and completely worn out, and the bed squeaked with the slightest movement. Neither my wife nor I got much sleep as a result. On top of this, at around 7am we could clearly hear people from the apartment next door as if they were in our room, highlighting very poor soundproofing. The following morning we had breakfast, packed up, and left a day early. We simply could not face spending another night in this apartment. While the staff were friendly and the idea of an aparthotel is good, the poor hygiene, unpleasant odour, unacceptable condition of the sofa bed, and lack of soundproofing completely ruined our stay. For the price paid, we expected far better. We would not return and cannot recommend this property, especially for families.

Very warm room

トリップアドバイザーの評価 3.0/5

pgbDublin Couples - トリップアドバイザー認証口コミ

My sleep quality was poor. This was because there is no air-conditioning. We were there on September 9th. I would hate to think how hot it gets in the summer months. I left the window open. There was a bit of shouting on the street for a short while at around 02:30. It started to rain later and at 05:25 I was awoken by what I think was rain dropping intermittently onto some surface. Sounded like someone tapping a drum. So I had to close the window. Which didn’t help the temperature in the room, or my sleep. Apart from that, the hotel is excellent. Friendly receptionist. Secure parking. Spotlessly clean room and bathroom. Fridge. Microwave and cooking utensils. We had a delicious dinner at Bistrot Grands Bassins nearby.

Dear pgbDublin, Thank you for taking the time to share your experience with us. I am pleased to hear that you found our staff friendly and that you enjoyed the cleanliness and amenities of your room, as well as the nearby dining options. I sincerely apologize for the discomfort you experienced due to the warmth in your room and the noise from the street. As we do not have air-conditioning, we can provide a fan to help alleviate the heat. Regarding the street noise, it is true that our location near a nightlife area can occasionally lead to disturbances during the night. We appreciate your feedback, as it helps us to improve our services for future guests. Thank you again for your review, and we hope to welcome you back in the future. Best regards, The reception team

Dirty, filthy hotel

トリップアドバイザーの評価 1.0/5

Mobile21892811553 ビジネス - トリップアドバイザー認証口コミ

I don’t know how other people have rated this hotel 5 stars. The rooms are absolutely filthy and dated.silver fish in the cupboards. I woke up most days with bites on me. The Wi-Fi didn’t work for my full 5 weeks stay. Got sick of asking at reception. The blonde haired lady at reception is so rude when asking her all I got was “I’ve told you we are working on it”. Would never stay here again even if you paid me. AVOID!!!!!

Hello, Thank you for your stay and your comment. Please accept our apologies for the inconveniences encountered. I hadn't heard of it. I'm still surprised if everything was so bad that you didn't leave for 5 weeks. If I were you I would have urgently sought another Hotel. Rest assured we will not pay you to come back. I would also like to know who you are since you hide behind a nickname.

Long stay

トリップアドバイザーの評価 4.0/5

JoseMartin1977 ファミリー - トリップアドバイザー認証口コミ

I stay in the hotel for 6 weeks. For a long stay it was a perfect appart. The staff is really helpfull and frendly, the room was ok. Its in a good zone, near a shopping center. The room was clean and everything worked

Hello José, We're pleased to read your comment. All the staff wants to say thank you!

Five stars for the staff- !

トリップアドバイザーの評価 5.0/5

JmW425 Couples - トリップアドバイザー認証口コミ

Where do I begin- for the first time in my life travelling Europe I didn't have to go visit the room to avoid being put somewhere near hell- Then have to ask for another room to have a normal room. But that's beside the point- we were actually in COVID Hell because we were leaving the UK for our retirement in the EU- Our yacht, supposed to be done by the English sometime in July, now wears on and on in this limbo of "it'll get done soon, not to worry" course we're worried for some 8 lingering dreadful months with our lovely dog "Lilly" just as so- Note: Never believe the promises of an Englishman, or believe only after multiplying any timescales by a factor of four or five We finally had to just leave the boat behind (not too worry sir) and scarper for the border, barely getting into the EU before BREXIT. That's where the Staff at Adagio ( Claire and Alex) were the real stars here. They changed our booking dates three or maybe five times- no charge- friendly easy no dramas . Just when England got locked down and we were afraid our retirement hopes of floating around the south of France drinking umbrella drinks for the next ten years were hopelessly dashed???? The Adagio staff really helped us out, wrote letters ( that looked very Frenchy and Important) provided billing statements and other "accompli documents aplenty" until we were most assured. We zipped right through the border- no probs- When we got here they stayed late, gave us a great room with a view and the place is just Fab... Right near the train station and great shopping nearby, the grocery store just a nip down the road while our "Family Truckster" (soon to be shipped to Australia for a ten year wait) is safe and comfy in gated, covered parking at a reasonable price. (oh and the window actually opens!!! So you can breathe some nice sea air instead of those stuffy places that open a crack- why don't other hotels do that? What am I going to do ? Jump? ) Absolument fantastique!

Hi, And Five Stars For you to! It was a pleasure to welcome you and Claire and Alex are very happy to meet you. You will always welcome in Adagio Access le Havre. Yoann Manager

との提携 TripAdvisor

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