Novotel Le Havre Centre Gare 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,235 件のレビュー

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Novotel Le Havre Centre Gare - Image 1
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20 cours La Fayette, Quai Colbert, 76600 LE HAVRE, フランス

説明

ホテルのその他の情報

  • A 2-minute walk from the train station and 5 minutes to the downtown area

  • Bright and spacious rooms

  • Fully air-conditioned hotel with high-speed fiber WIFI

  • New dining concept

  • Fitness space open to our guests

当ホテルの客室

ホテル所在地

Novotel Le Havre Centre Gare

20 cours La Fayette, Quai Colbert
76600 LE HAVRE
フランス

GPS:49.491521, 0.125565

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

Le Restaurant

Enjoy simple, tasty and friendly cuisine. Catering available at any time to satisfy your tastes. Enjoy a pleasant moment in the restaurant, at the bar or on our terrace overlooking our Japanese garden.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,235 件のレビュー

トリップアドバイザーの評価  3.7/5  980 件のレビュー

Great staff, check in process, value for money

トリップアドバイザーの評価 5.0/5

Jeremy R ファミリー - トリップアドバイザー認証口コミ

Very good value for money, super staff with a nice, efficient, welcoming check in process. Quality in line with others/ what one would expect from Novotel No direct parking with parking around the corner.

AWFUL, DIRTY & RUDE

トリップアドバイザーの評価 1.0/5

Siobhan D トリップアドバイザー認証口コミ

The absolute WORST!! Having stayed at many Novotel hotels, we were in shock by the standard of this site. The location is super busy, very noisy as located near the tram station. The hotel itself is very dirty. Entering the hotel it’s warm but dark, the service is cold. From entering the lift the smell of cigarettes hits you, and continues into the rooms. We booked a room for 2 adults and 2 children. The room was filthy, dirty stained carpets and it stunk of smoke. The balcony felt very dangerous if you have small children and it incredibly noisy with police cars and ambulances sirens. We asked the front desk to check out, we explained the smoke and dirty floors was not something we were happy about and would not allow our children to sleep in a room like this, we paid €130 so it wasn’t cheap. We were shown another room which was very much the same although this room has a filthy carry cot in. I walked out and told the manager absolutely not. He promised to call us once he spoke to his manager but no call and they even took the money for the room from our bank. Thankfully we paid with a credit card. Be aware the service is terrible and the standard of the room is even worse.

快適な部屋

お客さまの声 4.0/5

Ksato ファミリー - 確認済みレビュー すべて

広めの部屋に家族4人満喫できました

Dear Ksato, Thank you for taking the time to share your experience with us at the Novotel Le Havre Center Gare. As part of an ecological and eco-responsible approach, we now favor distributors rather than individual bottles which were a source of pollution and waste. In addition, we have improved our product range, now offering you products from the Rituals brand. Regarding the welcome drink, Heineken beer is the same that we serve to all our customers but we will inform the bar manager about your comment. Looking forward to seeing you again soon, Best regards, Laurence FOURNIER, Office Manager

excellent location with Average standards

トリップアドバイザーの評価 3.0/5

hossame535 トリップアドバイザー認証口コミ

Firstly, the hotel's location is indeed a strong point. It's conveniently situated in a prime area, making it easy to explore the city and its attractions. However, there were some downsides to my experience. The breakfast offered at the hotel was somewhat disappointing. The selection of items was quite limited, and the overall quality of the breakfast options left something to be desired. Additionally, the rooms were on the smaller side. While the beds were comfortable, the limited space could feel a bit cramped for those looking for more room to move around.

Dear Hossam Elsaadany, We thank you for your comments following your visit to our establishment. We are sorry that you were somewhat disappointed with your stay at the Novotel Le Havre Center Gare. As for breakfast, we meet the chain's standards by offering no less than four kinds of tea for our hot drinks as well as our coffee, latte, hot milk or hot chocolate, fruit juice or detox water, a cold buffet including yogurt (plain or fruit), unsalted or semi-salted butter, different cheeses, four types of pastries, two types of bread, two choices of cereals, fresh fruit or sliced fruit, not to mention our hot buffet. Regarding the size of the room, you had chosen a classic room (whose size is indicated on our website) and it may have seemed small to you because you needed the sofa to be opened for you. Do not hesitate to contact us directly during your next stay so that we can best respond to your requests. See you soon ! Laurence FOURNIER, Front Office Manager

The hotel faces the train station and the canal, the rooms are comfortable, but too many issues for the food intolerance

トリップアドバイザーの評価 3.0/5

marinak6543 Friends getaway - トリップアドバイザー認証口コミ

If you have gluten intolerance I suggest you stay away from this hotel. I had dinner and Breakfast with them and had huge problems. The breakfast itself has a good variety and fresh food. The rooms are comfortable besides my room had a horrible smell

Dear Marinak6543, Thank you for your feedback further to your stay in our hotel. We try to improve our quality of service and we vary our menu. I hope you will visit us again.

との提携 TripAdvisor

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