グランド メルキュール サンパウロ ヴィラ オリンピア 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,892 件のレビュー

ベストレートをお約束
グランド メルキュール サンパウロ ヴィラ オリンピア - Image 1
グランド メルキュール サンパウロ ヴィラ オリンピア - Image 2
グランド メルキュール サンパウロ ヴィラ オリンピア - Image 3
グランド メルキュール サンパウロ ヴィラ オリンピア - Image 4
Rua Olimpiadas 205, 04551 000 サンパウロ, ブラジル

説明

ホテルのその他の情報

  • 改装済みの広々とした高級感ある客室です。49インチSmart TDS（ストリーミングチャンネル対応）

  • CipóRestôレストランでは、屋外バルコニーとブラジル料理をお楽しみいただけます

  • 600名様まで収容可能な企業イベントおよび社交イベントスペース

  • 周辺の病院とクリニック：サンルイス、Sta Paula、Sta Maggiore、Clinica JK

  • ヘリパッドを備えるホテルは、コンゴーニャス－サンパウロ空港から10分の場所にあります

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

グランド メルキュール サンパウロ ヴィラ オリンピア

Rua Olimpiadas 205
04551 000 サンパウロ
ブラジル

GPS:-23.59563, -46.6845

電話番号
ファックス +55 11 2161-4949

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,892 件のレビュー

トリップアドバイザーの評価  4.2/5  1,426 件のレビュー

2025エクセレンス認証

on average

トリップアドバイザーの評価 4.0/5

Mocreu Solo travel - トリップアドバイザー認証口コミ

I stayed here for a few days on business. It is a Mercure hotel, well-appointed and with friendly and courteous service. The rooms have a huge bed, are comfortable and clean. The bathroom has branded amenities, a strong shower and hot water. Breakfast and dinner are served with friendly and attentive service, and there are a variety of delicious buffet options. Any negative points? Yes. Check-in is slow, with a lot of bureaucracy and few staff. The location is in a non-tourist area.

Hello, Mocreu. Thank you for sharing your feedback with us. We're glad to know that you appreciated the comfort of our rooms, the quality of our amenities, and the warm service from our team throughout your meals. It's always rewarding to hear that these elements helped make your business trip more pleasant. Regarding the check-in experience, we sincerely apologize for the delay and any inconvenience caused. We’re continuously working to streamline our processes to ensure a more agile and efficient arrival for all our guests. As for the location, we’re proudly situated in São Paulo’s prime business district, offering convenience and proximity for those traveling on work-related matters. While it's not a traditional tourist area (though it is becoming one), it’s designed intentionally to cater to all of our guests. We appreciate your comments and hope to welcome you back soon for an even better stay. Warm regards, Erick Franco Customer Experience Manager

Stolen item from room

トリップアドバイザーの評価 1.0/5

asanders915 ビジネス - トリップアドバイザー認証口コミ

I left a pair of expensive earrings on the desk in my room on check out. I notified my colleague to go to my room to retrieve them. The hotel staff would not let them up in the room to go check. They left my phone number to contact when they were found and no phone call ever came. I returned to the hotel one week later and spoke to the manager and she said that they were never found. The person that cleaned the room stole them and the hotel never did anything to help me. Live and learn but please do not leave your room with anything of any value behind. You never know who goes in and out of your room. If it wasn’t for my company, I would never return to the hotel.

Hello, asandres915. We want to assure you that we did indeed call you using your and took your situation very seriously. We made every possible effort to locate your earrings, but unfortunately, they were not found. Please note that the accusation you made is serious, and we have complete confidence in our team. During our conversation, we also explained that, due to our hotel being at full occupancy, no one was allowed to enter the room you previously had occupied without proper authorization. Should you wish to discuss this matter further, we remain at your full disposal. Sincerely, Erick Franco Customer Experience Manager

Great breakfast!

トリップアドバイザーの評価 4.0/5

K E トリップアドバイザー認証口コミ

Cipo staff for morning breakfast was a great start to each day. Thanks to both Maiara and Neiole for their wonderful service, morning smiles. Neiole makes greets you every morning with a smile and makes wonderful omelettes to start each day!

Hello, 354ke! Thank you so much for your kind words! We’re delighted to know you enjoyed the breakfast at Cipó and that our team made your mornings extra special. We’ll be sure to share your feedback with them – they’ll be thrilled to know their smiles and service brightened your day. We look forward to welcoming you again soon! Erick Franco Customer Experience Manager

Service at restaurant at breakfast Elaine, Manoel, Josue , always friendly and welcoming with a smile,, makes you c/back

トリップアドバイザーの評価 5.0/5

anthony p ビジネス - トリップアドバイザー認証口コミ

Elaine and Manoel and Josue at breakfast today was an awesome experience, always .. they make you feel at home , every time .. they are an amazing the best team , i frequently visit Grand Mercure for work, breakfast for me is a must,, its like fam

Hello, Anthony! Thank you so much for your warm words and for highlighting the efforts of Elaine, Manoel, and Josue. We’re thrilled to know that their friendly and welcoming service has made each breakfast feel like home for you. Our team takes pride in creating a family-like atmosphere, and your feedback truly means a lot to us. We look forward to welcoming you back to Grand Mercure and to continuing to make each breakfast a special experience for you! Erick Franco Customer Experience Manager

overall not bad

トリップアドバイザーの評価 4.0/5

Tommy9229 トリップアドバイザー認証口コミ

Comfortable bed, nice breakfasts. Good location near shopping center. In some rooms, air conditioners do not work well in heating mode; you can freeze at night. That's why I gave it 4 stars out of 5 Many thanks to Noè from reception, the most competent one here.

Hello, Tommy9229! Thank you for your feedback! I’m glad you enjoyed our comfortable beds, breakfast, and location. I apologize for the issue with the air conditioning, and we’ll address it promptly. I’ll also share your kind words with Noé. We hope to welcome you back soon! Erick Franco Customer Experience Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 286 件のレビュー 9.9/10 ロケーション
  • 638 件のレビュー 6.8/10 客室
  • 961 件のレビュー 8.7/10 サービス
  • 20 件のレビュー 4.1/10 インターネット
  • 381 件のレビュー 9.2/10 朝食
  • 266 件のレビュー 8.6/10 料理
  • 213 件のレビュー 7.6/10 清潔さ
  • 168 件のレビュー 7.2/10 雰囲気

Powered by Trustyou

周辺の他の施設

サンパウロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。