Sofitel Buenos Aires Recoleta 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.7/5 รีวิว 2,502 รายการ

Sofitel Buenos Aires Recoleta - Image 1
Sofitel Buenos Aires Recoleta - Image 2
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Sofitel Buenos Aires Recoleta - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

ที่พักของเรา

สถานที่ตั้งโรงแรม

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

พิกัด:-34.5894, -58.38398

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.7/5  รีวิว 2,502 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 1,581 รายการ

Certificate of excellence ปี 2024

Sofitel Experience

คะแนนจาก Tripadvisor 5.0/5

Sheri G รีวิวที่ได้รับการรับรองจาก TripAdvisor

This was an extremely well run Hotel with a very professional staff. It was obvious that they all had been trained very well. We enjoyed dinner one evening. The manager, Ekaterina was exceptional and we hope that the hotel knows what a great asset she is to the company. Our server was Camilla and she was so friendly, so professional, and very accommodating. It was an outstanding experience with them.

Dear Sherig352, Bonjour! We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Buenos Aires bonus!

คะแนนจาก Tripadvisor 5.0/5

Vicki S รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had a wonderful experience at Alma restaurant at Sofitel Buenos Aires for lunch. We had an excellent meal, a true experience of Argentinean beef: wagyu picanha and Argentinean Malbec, delicious! But the best part was the staff. We had Diego, Noelia and Morena. They were great, went above and beyond. Good service, but really happy to talk with us about Argentinean culture, food and wine. Thanks guys!

Dear Vickijane13, Bonjour! We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Just okay. Not a great overall experience.

คะแนนจาก Tripadvisor 3.0/5

Go52810120818 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

The rooms in the hotel were decent. That being said, the shower in my bathroom desperately needed to be re-grouted and one of the tiles was also popping out and looked like it was going to pull away from the wall. The room itself was good and the air conditioning worked very nicely. I was in room 805. My biggest issue with the hotel was the lack of availability of day rooms. The hotel is used for many large travel groups. Multiple cruise lines were using the hotel along with some larger tour groups. I was with a very small travel group and many of us had very late flights on our last day and we had to sit around the hotel all day or find things to do. It was raining that day so many of our group didn’t want to venture outside. I asked for a late checkout and all they did was give me 30 minutes. So it certainly seemed like they were more interested in the groups coming in versus the people that were already staying at the hotel. I’ve never seen a hotel that won’t extend your check out for at least one to two hours because they know certain people arrive later in the day and request late check-in. For some reason that didn’t happen at this hotel. I actually told my tour group not to use this hotel anymore for that reason alone. I was able to use the spa late in the day to take a shower, but it is by far the worst and most disgusting spa I’ve ever seen in a hotel of this caliber. The shower and locker room were dirty and when you open the lockers, they are dirty and had items stored in them. The service in the hotel was very nice and the reception desk did everything they could to accommodate our request for day rooms or late checkouts, but their hands were tied. So it is obvious that management is an issue at this hotel. There are many lovely hotels in the area so I would avoid this one and stay at the Ritz Carlton, the Park Hyatt or the Plaza Alvear. These hotels are also in the same neighborhood so they’re not far away. I have stayed at other Sofitel properties around the world and this was my worst experience with the brand.

Dear Go52810120818, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the different inconveniences you have mentioned and prevent future occurrence. However, regarding your inquiry about the late check-out, please kindly note that when we have group reservations we highly recommend to coordinate everything with our group coordinators in advance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Overall, not a bad hotel

คะแนนจาก Tripadvisor 4.0/5

susiqtoo รีวิวที่ได้รับการรับรองจาก TripAdvisor

Slightly dated hotel in a quiet area with super (very) upmarket shops and restaurants nearby. Good welcome to the hotel and fast check in. Rooms were slightly dated with heavy dark furniture, but they were comfortable. The Nespresso machine had 4 pods, and 2 bottles of water were complimentary. Shampoo and shower gel smelt nice, although there wasn’t enough in the bottles to use in the bath. The hairdryer didn’t work. No USB ports to charge our phones, although we could borrow from the desk. TV was a little difficult to use - I wasn’t sure how to use the second remote- and didn’t have a clue what it was for. Lots of lovely Spanish channels, but I couldn’t find any English language news channels. Breakfast was pretty good - especially the delicious juices, which tasted as if they were from freshly squeezed fruit.

Dear Susiqtoo, Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. We are more than glad that you have enjoyed your stay with us. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the inconvenience you have mentioned and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Hotel restaurant is standout

คะแนนจาก Tripadvisor 5.0/5

Virginia B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Hotel is fine, but huge standout is restaurant Alma - we ate the same classic steak / frites / grilled veg dinner 3 nights in 3 different restaurants within walking distance of hotel, and hands down Alma was the best! Shout out to Camila and Ekaterina for service too.

Dear G1170LKvirginiab, We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we really hope to have the opportunity to welcoming you back again in our home. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

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