芭堤雅美居海洋度假酒店

芭堤雅美居海洋度假酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 394 评论

在地图上看

描述

酒店其他优惠

  • 海景度假村配有迷你水上公园,设有迷你攀岩和洞穴

  • 距离芭堤雅海滩 200 米远

  • 步行即可抵达海滩、芭堤雅 21 号航站楼、天堂艺术 (Art in Paradise)

  • MyKids 套餐让您的孩子恣意享受每一天

  • 选择 MyGlass 套餐,畅享免费特色饮料

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

安心悦界(ALLSAFE)认可酒店

酒店位置

芭堤雅美居海洋度假酒店

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 芭堤雅
泰国

  • 乘飞机

    SUVARNABHUMI 达到 125公里 / 77.67 英里

  • 乘飞机

    SUVARNABHUMI INTL 达到 120公里 / 74.56 英里 - 班车服务 付费

GPS:12.94721, 100.887436

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

我们的客房

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  394 评论

TripAdvisor 评级  4.0/5  880 评论

卓越奖 2022

Room don't cleaned and improper service

Tripadvisor 评级 2.0/5

Yiang T 商务住宿 - 经 TripAdvisor 认证的评论

-Room will not cleaned, have dusted- ; restroom have some blood stained at WC. -mis- co-ordinated at front reception- I booking with breakfast but front office did not have noted this information. -Welcome letter have inform welcome drink at bar, but no voucher attached

Not enjoying

Tripadvisor 评级 2.0/5

Tanapat2022 经 TripAdvisor 认证的评论

1. Room too small for the price and 4 star hotel 2. Doors to balcony and bathroom were broken. Hence, it cannot be locked. 3. Water in the pool was not cleaned and not clear. Need more frequency of changing the water. 4. No bathrobe

Dear Tanapat2022 Thank you for staying at Mercure Pattaya Ocean Resort and reviewing our services. I am sorry to learn that your experience was below expectations and kindly accept my sincerest apologies for the shortfalls that you have experienced. May I take this opportunity to explain you the hotel room layout concept, our rooms are designed as per the midscale hotel and all information is displayed on the website for guest to know more before choosing the type of room. We have suite room with large space and separate living room including premium amenities so you can experience it next time. The room are set with basic amenities and we are always ready to provide extra items upon guest requests, in fact, there is notice in each room for guest to read and call the reception for anything else if required. I have checked the swimming pool water test quality and it was under the set PH measurement; however, we will take more action to ensure the quality is much clear for future. I appreciate your opinion and we will make sure that our service is more advanced so kindly feel free to contact for further assistance and I will personally take care of your next stay arrangements. Sincerely Vikrant Chauhan Operations Manager

A quiet corner of Pattaya

Tripadvisor 评级 4.0/5

PeterAUCNX 经 TripAdvisor 认证的评论

Set just back from the beach but with great ocean views, this is a quieter area of Pattaya. But convenient. the beach is a short 5 minute walk and a supermarket and Terminal 21 are simimar distances. The hotel is clean and fresh looking. Wonderful staff, helpful and smiling. I felt safe and comfortable there. The breakfast can be served in the restaurant or poolside and the selection is good. There is another pool area on the ground floor, lots of childrens play areas. The gym is well appointed and has an open outlook. If you want to get away, but still close by to, the nightlife area, this is a nice quiet oasis.

Dear PeterAUCNX Greetings of the day! Thank you for choosing Mercure Pattaya Ocean Resort for your recent visit in Pattaya. I appreciate you taking your valuable time to write such wonderful comments. We strive to meet our guest’s satisfaction, and as such your feedback is very helpful and valuable in our continuous efforts to improve our services and your satisfaction. We believe in providing our guests with the best service and attention at all times, and nothing makes me happier than a confirmation of your satisfaction. It was a perfect holiday for you from experiencing all the facilities and services of the hotel as well as you found it safe and comfortable. Thank you once again for the recommendation and we will be delighted to welcome you soon in near future. Sincerely Vikrant Chauhan Operations Manager

Clean small room but

Tripadvisor 评级 4.0/5

KachenAr 经 TripAdvisor 认证的评论

A clean small room (Superior room). The location is great, it is near the beach, department store, and food market by about 5 min walk. Shower water pressure is not stable and decent temperature control. WiFi coverage is bad I need to use my 4G wifi instead. Breakfast is just an ordinary.

Dear KachenAr Thank you ever so much for taking the time and sharing your feedback with us on TripAdvisor. It was nice to know that you found our cleanliness up to the mark and liked to convenient location to travel around. On the contrary, I am reading your mentioned issues with great concern and would like to apologize for not meeting your expectations on this occasion. I will address the matter with our technical team to check the room and have it fixed. Guest comments are very important for us in both positive or negative, which gives an opportunity to implement further so I appreciate you brought this to our knowledge. Furthermore, the breakfast food is served as per the midscale standards and we are flexible to accept any specific request so please feel free to let us know next time and we will do our best to meet with your requirements. Thank you again and I believe, you will give us another chance to serve your even better. See you soon. Sincerely Vikrant Chauhan Operations Manager

Got water drop in room , breakfast not enough table so crowded

Tripadvisor 评级 3.0/5

jutipornpuri 经 TripAdvisor 认证的评论

Got water drop in room , breakfast not enough table so crowded.limit 1 hour for breakfast but staff not get ready to serve. Water part quite very nice for kids they so happy for that. Lifeguard take care so well

Dear jutipornpuri Thank you so much for taking the time to share your recent stay experience on TripAdvisor and for having chosen Mercure Pattaya Ocean Resort as a choice hotel while on holidays in Pattaya. I am thankful and appreciative to your candid comments and kind opinion of overall stay experience, Water park atmosphere as well as great care provided by our lifeguards. On the contrary, I am sorry to know that you felt some disappointment due to the leakage in room and crowded breakfast. I can understand the feeling and please accept my apologies for the inconvenience caused due to the unidentified issue. I will have my responsible team to verify the problem and take immediate action to fix it. Further, to add, we have not received any particular comment from our guests in breakfast or upon departure. Perhaps it was bit rush between 8am to 10 am and majority of guests booked the time slots during the peak hours and we could only provide seating as per the New Normal standards. Nevertheless, I appreciate that you brought these points to our knowledge and we will look into the loopholes to prevent such occurrence in future. Thank you again, and we hope you will give us another opportunity to offer you a better stay experience. I will personally take care of your next visit so feel free to contact us for the booking or any further assistance. Sincerely, Vikrant Chauhan Operations Manager

合作伙伴包含 TripAdvisor

我们在附近的其他酒店

我们位于 芭堤雅 的所有酒店