芭堤雅美居海洋度假酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 1,151 评论

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463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 芭堤雅, 泰国

描述

酒店其他优惠

  • 海景度假村配有迷你水上公园，设有迷你攀岩和洞穴

  • 距离芭堤雅海滩 200 米远

  • 步行即可抵达海滩、芭堤雅 21 号航站楼、天堂艺术 (Art in Paradise)

  • MyKids 套餐让您的孩子恣意享受每一天

  • 选择 MyGlass 套餐，畅享免费特色饮料

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酒店位置

芭堤雅美居海洋度假酒店

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 芭堤雅
泰国

GPS:12.94721, 100.887436

电话
传真 +66 2 659 2889

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

我们的客人评论

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来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.2/5  1,151 评论

TripAdvisor 评级  3.9/5  1,017 评论

Great beach location and clean rooms, but with some frustrating issues

Tripadvisor 评级 3.0/5

akos 经 TripAdvisor 认证的评论

This resort suits beach proximity seekers, we booked two rooms (1006 and 1007) for our stay, and overall, it was a mixed experience with clean facilities but some notable issues. The rooms were clean and came with balconies, which seem standard here, offering nice views. Beds were comfortable for good sleep, but we missed body lotion in the bathroom amenities. The iron was faulty, it burned a t-shirt on low heat and was unusable overall, which was frustrating. The air conditioning was excessively loud and made the room too cold, disrupting rest at times. The pool on the 5th floor is a highlight for relaxation, though the water felt quite cold. It's family-friendly with good vibes, the staff were generally friendly and helpful throughout our stay. However, at check-out, the receptionist showed papers from other guests and struggled with English, causing confusion.

客户意见评级 4.5/5

Yantao Y. 朋友住宿 - 所有已确认评论

位置不错，早餐也很好，这次的房型很喜欢，希望下次入住也是同样的房型！非常感谢酒店的服务人员们！

尊敬的杨先生， 感谢您分享您的入住体验。我们非常高兴您对酒店的服务和早餐感到满意，并期待您下次再次光临。同时，我们会尽力满足您对房型的期望。 潘达·英杰， 前台经理

Staff not accommodating, terrible breakfast, tiny gym, small and noisy rooms, insects under carpet, rock solid beds.

Tripadvisor 评级 3.0/5

lylnas 经 TripAdvisor 认证的评论

Rooms are small and beds accommodate only 2 people. You have to pay extra for beds for children, even under 12. The manager, blamed this problem on hotels.com but still offered us as customers no compensation for the inconvenience. Our room had lots of tiny insects crawling on the floor which we noted second night. On top of this, we had a room that had an interconnected door and could hear the next door guests arguments the whole night so we got zero sleep. I also asked for extra mattress topper as the beds were rock hard and the front desk said they had none. However, when complaining to the manager they said they have so not sure what is what. The breakfast was terrible with no variation and offered only carbs and fried options and soggy omelettes. We stayed here 2 nights rather than expected 11 nights. Unfortunately I can’t recommend this hotel. Although the pool area is great, despite ice cold water, and the tiny kids club, I think it was a terrible stay and there are much better hotels for families.

This hotel is a Disgrace for the Mercure Brand

Tripadvisor 评级 1.0/5

Explore07404160571 经 TripAdvisor 认证的评论

I don’t usually write reviews, but this time I feel I have to share my experience. I generally like Mercure hotels, but not this one. I stayed at Mercure Pattaya Ocean Resort from 27 December 2025 to 3 January 2026. Based on other reviews I expected it might be bad, but I didn’t think it could be this bad. I strongly do not recommend this hotel. The rooms are outdated, and the service is the worst I’ve experienced at any Mercure property. The rooms are extremely worn out — old furniture, poor condition, and very small. We requested an extra bed for our child, and after they placed it in the room, it basically became one huge bed from wall to wall. That’s how tiny the room is. There were constant issues with the elevators. From time to time, one of the two elevators didn’t work, which is a nightmare for such a large building. Getting up and down from the 14th floor was a real challenge: the elevator stopped on almost every floor, it was always crowded, and it took forever. Check-in was also problematic. We waited two hours for our room and only got it around 4 PM, even though check-in is supposed to be at 2 PM. I had contacted the hotel staff several days in advance and confirmed our arrival time. Also, I have ALL Accor Platinum status, which normally includes early check-in benefits. On top of that, they gave me the wrong room type. I booked a room with one king-size bed but was given two single beds pushed together, with an uncomfortable gap in the middle. It’s not acceptable to allow these bookings if the hotel cannot provide the promised room type. The front desk staff did not help resolve this at all. Another serious issue: the bathroom sometimes had a strong sewage smell. Someone came once to “fix” it, but the smell never went away. It was absolutely awful. Breakfast deserves a separate mention. Tea bags were only provided if you specifically asked the staff — I have never seen this before, not even in 3-star hotels. I ordered an omelet and waited over 20 minutes, and when it arrived, the toppings were wrong. They remade it three times, and by then I had already finished breakfast with other food. The overall food selection was very limited. To make matters worse, there were small bugs in the room. I couldn’t even identify what they were. They were everywhere — including on the bed, and even crawling on you while you are lying down. Booking reference: PGLSDFKF

Great stay

Tripadvisor 评级 5.0/5

Wen W 经 TripAdvisor 认证的评论

It's a beautiful and convenient downtown hotel. Room is compact and clean, as my Platinum status Anya did her effort to upgrade our room and nice tone of voices to explain my benefits. Pool on upstairs is more peaceful, less kids. Highy recommend Mercure Pattaya.

Dear Wen W, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

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其他网络用户评价我们的酒店

  • 1,286 评论 9.5/10 位置
  • 1,575 评论 6.3/10 房间
  • 1,868 评论 8.6/10 服务
  • 44 评论 6.1/10 上网
  • 748 评论 6.4/10 清洁度
  • 611 评论 4/10 舒适度
  • 610 评论 7.1/10 早餐
  • 455 评论 9.4/10 沙滩

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