ibis Styles Malang 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 383 件のレビュー

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Jl. Letjend S. Parman No. 45, Purwantoro, Kec. Blimbing,, Kota Malang, 65122 MALANG, インドネシア

説明

ホテルのその他の情報

  • Unique and Colourful Design Hotel

  • Semi-outdoor warm water swimming pool

  • Non Single Use Plastic Campaign

  • 2 hours away from beautiful Tumpaksewu Waterfall

  • 2 hours away from Mt. Bromo National Cultural Asset and Sanctuary

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ホテル所在地

ibis Styles Malang

Jl. Letjend S. Parman No. 45, Purwantoro, Kec. Blimbing,, Kota Malang
65122 MALANG
インドネシア

GPS:-7.952814, 112.638727

電話番号
ファックス +62 341 419900

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • ルームサービス

STREATS

This restaurant offers the best of local, Asian and international cuisine in a vibrant and friendly ambience.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  383 件のレビュー

トリップアドバイザーの評価  4.0/5  690 件のレビュー

2025エクセレンス認証

Da Best

トリップアドバイザーの評価 5.0/5

Creepy H トリップアドバイザー認証口コミ

good breakfast, clean room, cozy room and ambient, very helpful staff, epic view you can see mountain, everything is good.

Dear Valued Guest, Thank you very much for sharing such a wonderful review of your stay at Ibis Styles Malang! We’re truly delighted to know that you enjoyed every aspect of your experience — from our delicious breakfast and clean, cozy rooms to the warm and helpful service from our team. It’s great to hear that you loved the relaxing atmosphere and the beautiful mountain view — we agree, it’s one of the best parts of staying with us! Your kind words are truly encouraging for our entire team. We’re so glad everything met your expectations, and we look forward to welcoming you back soon for another memorable stay at Ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager

Not impressed but helpful staff

トリップアドバイザーの評価 3.0/5

dam123 ファミリー - トリップアドバイザー認証口コミ

It seems that little maintenance was made here since the place opened. There were stains on pretty much everything from linen to chairs all the way to the carpet and the towels smelled a bit moldy too. This hotel mostly caters at Indonesian tourists, which becomes clear at breakfast with little to no western choices. The staff was quite nice though, really trying their best to please us (offering donuts, cheese and sausages). Luckily, we don’t mind soto ayam for breakfast:) The pool is a nice addition for the kids too.

Dear Dam123, Thank you for sharing your recent experience at ibis Styles Malang. We sincerely apologize for the shortcomings you encountered, particularly regarding the condition of the linen, chairs, carpet, and towels. Your feedback is important, and we have shared these concerns with our housekeeping and maintenance teams for immediate follow-up. We also appreciate your comments regarding our breakfast selection. While we aim to offer a variety that reflects local flavors, we will review our menu to better accommodate diverse preferences, including more Western options. It is encouraging to know that our staff’s effort to make your stay pleasant was noticed, and we are glad your children enjoyed the pool. We hope to have another opportunity to welcome you back with an improved experience. Sincerely yours, Ina Rianawati General Manager

Good room and staff, terrible lift and busy pool

トリップアドバイザーの評価 3.0/5

Jacob T トリップアドバイザー認証口コミ

Nice room and staff however no smoking by the pool despite no designated smoking area also only 4 sunbeds and always unbearably busy, the lift also is ridiculously slow.

Dear Jacob, Thank you for taking the time to share your feedback with us. We truly regret to hear about the inconvenience you experienced during your stay, particularly regarding smoking in the pool area, the slow elevator, and the limited availability of seating around the pool. Please accept our sincere apologies. Our pool area is designated as a non-smoking zone, and we are very sorry that this policy was not properly respected during your visit. We will take stronger measures to monitor and enforce this rule more effectively in the future. We also understand how important a smooth and comfortable experience is when it comes to using hotel facilities. Your comments about the elevator speed and seating availability have been noted and will be carefully reviewed as we work to improve the guest experience. Once again, we apologize for the discomfort caused. Your feedback is truly valuable to us and will help us to continue improving our service and facilities. We sincerely hope to have the opportunity to welcome you back and provide a much better stay. Sincerely yours, Ina Rianawati General Manager

Awesome Hotel. Fantastic, friendly staff

トリップアドバイザーの評価 5.0/5

traceyredgwell トリップアドバイザー認証口コミ

What a wonderful stay from the moment we arrived. Ayin and the team really made us feel welcomed. The family room was very clean and spacious with a queen bed and a set of cute bunks for the kids. The breakfast was very good and the atmosphere in the restaurant was so relaxed. I loved the huge live garden wall and the popcorn was so delicious 😋 There is a very well equipped gym and gorgeous roof top pool. The best thing about this property is the amazing staff. They are so friendly and helpful and are so passionate about giving their guests a wonderful experience. Would highly recommend Ibis Styles Malang. Thank you so much 💕

Dear Tracenbing, We very much appreciate your comments regarding your stay at the ibis Styles Malang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Ina Rianawati General Manager

Amazing place with fabulous staff

トリップアドバイザーの評価 5.0/5

Nina_Black Solo travel - トリップアドバイザー認証口コミ

I absolutely enjoyed staying at this hotel! The staff was incredibly friendly and helpful, e.g., they helped me booking bus tickets and printing them. Aside from tgat they always had a smile on their face. The room was very comfortable and provided aircon, fridge, kettle, complimentary water/coffee/tea, safe. A hairdryer could be borrowed from the reception desk. The views from my room on the 11th floor were amazing. I especially liked the interior design. The hotel’s location was quite central with lots of restaurants, coffee shops and supermarkets nearby. I would come back in a heartbeat!

Dear Nina Black, We would like to thank you for choosing us as your accommodation choice for your recent visit to Malang and taking the time to review your recent stay Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one.  Your satisfaction is the best reward for our staffs who work day after day to offer best service. Appreciate you feedback and we look forward to welcoming you back to Ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 169 件のレビュー 7.6/10 ロケーション
  • 476 件のレビュー 8.1/10 客室
  • 474 件のレビュー 9.3/10 サービス
  • 11 件のレビュー 8.4/10 インターネット
  • 279 件のレビュー 8/10 清潔さ
  • 162 件のレビュー 7/10 朝食
  • 74 件のレビュー 8.6/10 プール
  • 5 件のレビュー 10/10 持続可能性

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