グランドメルキュールスラバヤシティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,555 件のレビュー

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説明

ホテルのその他の情報

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

当ホテルの客室

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ホテル所在地

グランドメルキュールスラバヤシティ

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 スラバヤ
インドネシア

GPS:-7.314266, 112.734917

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Patita Restaurant

レストラン「Patita」では、本格的なインドネシア料理、アジア料理、西洋料理をビュッフェおよびアラカルト形式でご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,555 件のレビュー

トリップアドバイザーの評価  5.0/5  294 件のレビュー

2024エクセレンス認証

Management and owner were bad/not competent enough

トリップアドバイザーの評価 1.0/5

Hokkim M ファミリー - トリップアドバイザー認証口コミ

staff: when i checked-in, there was only 1 staff at the front office. thankfully, staffs were all great and friendly. room: looks clean, until i found a used cup in the drawer and a stained bed sheet. tv was not smart. welcome amenity was not immediately provided (ALL PLAT), and i needed to ask for it. welcome amenity (food) was great. noise: because of the location, train noises are quite loud in my room (2002). sensitive ears should not sleep in this hotel. parking: good but more on the smaller side, but was not crowded during my stay. breakfast: variety of dishes and good staffs.

空港と日系企業訪問には最適

お客さまの声 4.0/5

Koichi ビジネス - 確認済みレビュー すべて

中心部のホテルとは違い渋滞を気にしなくていい。 ホテル自体は少し古さを感じますが、清掃は行き届いてます。

Koichi G. 様 この度は、Mövenpick Surabaya City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Toat Edi Wijaya General Manager

Good

トリップアドバイザーの評価 5.0/5

Voyager07879984450 トリップアドバイザー認証口コミ

Good room room, nice service , has a good staff polite, helpfully and care to the guest , good facilities and good restaurant, clean room and tidy good lobby, has a good view from the room Nice pool, and gym , all facilities and staff really good

Dear Voyager07879984450, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Artistic comfortable and nice 5 stars hotel with competitive rate adjacent in the heart of Surabaya.

トリップアドバイザーの評価 5.0/5

andrik456 ビジネス - トリップアドバイザー認証口コミ

A very comfortable 5 stars hotel in Surabaya city, with very responsive, polite and competent group of staffs. Nice foods, clean, artistic interior. The Cluster FO Manager showcases his 5 stars service. Striving to take care matters in utmost quality. In general a very positive experience. A highly recommended hotel. Definitely will come back to stay here.

Dear Andrik456, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yovi Syahilman Hotel Manager

Warm welcome received from the management team on my second visit.

トリップアドバイザーの評価 5.0/5

AlfredTanJB Solo travel - トリップアドバイザー認証口コミ

Received a very warm welcome from the management team led by GM on my 2nd visit in May. Really appreciated for all the special arrangement given during my stay in Movenpick Surabaya in order to make my stay more enjoyable and delightful. The staffs from the restaurant, both Dimas, Bagun and the rest. They are just like an old friends and always provide the attentive services during my 2 nights stay in Movenpick Surabaya. I’m looking forward to be back again to Movenpick Surabaya on my next trip to Surabaya. I’m pretty sure that I’ll have another seamless and enjoyable stay like this time round. Once again thank you so much for the superb 5* services provided by the whole team.

Dear AlfredTanJb, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 168 件のレビュー 7.1/10 ロケーション
  • 594 件のレビュー 8.8/10 客室
  • 821 件のレビュー 9.3/10 サービス
  • 12 件のレビュー 7.9/10 インターネット
  • 349 件のレビュー 8.8/10 清潔さ
  • 182 件のレビュー 8.5/10 朝食
  • 154 件のレビュー 9.1/10 雰囲気

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