グランドメルキュールスラバヤシティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,684 件のレビュー

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Jl Ahmad Yani No 71, Margorejo, Wonocolo, 60238 スラバヤ, インドネシア

説明

ホテルのその他の情報

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

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ホテル所在地

グランドメルキュールスラバヤシティ

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 スラバヤ
インドネシア

GPS:-7.314266, 112.734917

電話番号
ファックス +62 31 99845999

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

Patita Restaurant

レストラン「Patita」では、本格的なインドネシア料理、アジア料理、西洋料理をビュッフェおよびアラカルト形式でご用意しております。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,684 件のレビュー

トリップアドバイザーの評価  5.0/5  295 件のレビュー

2024エクセレンス認証

d-day stay, good aftermath

トリップアドバイザーの評価 3.0/5

Hokkim M トリップアドバイザー認証口コミ

booked on d-day, great resolution staff: when i checked-in, there was only 1 staff at the front office. thankfully, staffs were all great and friendly. room: looks clean, until i found a used cup in the drawer and a stained bed sheet. tv only has youtube. welcome amenity was not immediately provided (ALL PLAT) since i booked last minute, and i needed to ask for it. welcome amenity (food) was great. noise: because of the location, train noises are quite loud in my room (2002) even after being moved to a new one after waiting 30ish minutes. parking: good but indoor was more on the smaller side, and outdoor was wide. was not crowded during my stay. breakfast: variety of dishes, delicious tahu campur and wonton, great breakfast staffs, given a separate area for members. should have actually been worth it considering the star to price ratio. compensation was given in the form of fruit platter and juice and points.

Dear Hokkimm, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Wonderful stay

トリップアドバイザーの評価 4.0/5

892pb トリップアドバイザー認証口コミ

Chose this hotel for it location a bit out of town for my tours to Bromo and Tumpak and visiting a business close by. The front of house staff really makes this hotel a gem. Warm and welcoming Bell and Front Desk team every time you are in the lobby. Everyone greets you and is more than willing to help where they can weather its to find a taxi or directions. The MOD's help in finding an Apotek was greatly appreciated and her advice for the umbrella was bang on! It's like she had radar and I was thankful I took it along. :) I had a large room just off the elevator landing, It had a large bathroom that is separated into 3 areas, a spacious walk in shower with wand and rain shower, seperate toilet area and then sink/vanity with lots of space to spread out items. The rooms have lots of closet space and luggage storage area. Large 50" TV in the room and a working desk and a nice couch/lounge chair and a Kingsize bed. Lots of outlets to charge electronic devices from. Works well for solo, couple and even family with small children. Was worried the room would be it would be noisy as it was near the elevator but did not need to worry from foot traffic at all. You do hear the train whistle a bit but nothing that really stood out and the occasional noise from other rooms in the bathroom. I found the white noise from the A/C fan was enough to minimize any noise. You can manually turn it on or off if you like. Areas that could improve are constancy in Food and Beverage. First night I had a very attentive server in the restaurant and the 2nd night I was a ghost that really needed to prompt the team weather it was for a 2nd drink, or what happened to my meal as I waited some time in an empty restaurant.I believe the server was new as he was a bit timid. Perhaps they can look at closing off sections and only have people in one area when it's so slow. Also the bar in the lobby doesn't seemed to be well stalked, my last night I stopped in to grab a beer and they asked me to go the restaurant, then a manager intervened and had beers brought down. (not sure of the cultural rules here) but would think the lobby bar would be well stocked in the evening. Also smoking on the pool deck and beside the gym was not really appreciated. I went to the beautiful outdoor pool deck to get in some laps but was met with about 12 persons all smoking like a chimney on the deck area. I waited about 15mins thinking they were just on a break from a meeting but they did not move. I then walked into he gym but again the smoke had penetrated the gym as well. Hopefully the can look at finding a solution for this. Would definitely recommend the property as it's priced perfectly and the location is great with lots of business in the area and the major military hospital and university. Thank you to all the wonderful staff I encountered who made if a memorable stay and wish you all the best in 2025.

Dear 892PB, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

空港と日系企業訪問には最適

お客さまの声 4.0/5

Koichi ビジネス - 確認済みレビュー すべて

中心部のホテルとは違い渋滞を気にしなくていい。 ホテル自体は少し古さを感じますが、清掃は行き届いてます。

Koichi G. 様 この度は、Mövenpick Surabaya City でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Toat Edi Wijaya General Manager

Good

トリップアドバイザーの評価 5.0/5

Voyager07879984450 トリップアドバイザー認証口コミ

Good room room, nice service , has a good staff polite, helpfully and care to the guest , good facilities and good restaurant, clean room and tidy good lobby, has a good view from the room Nice pool, and gym , all facilities and staff really good

Dear Voyager07879984450, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Artistic comfortable and nice 5 stars hotel with competitive rate adjacent in the heart of Surabaya.

トリップアドバイザーの評価 5.0/5

andrik456 ビジネス - トリップアドバイザー認証口コミ

A very comfortable 5 stars hotel in Surabaya city, with very responsive, polite and competent group of staffs. Nice foods, clean, artistic interior. The Cluster FO Manager showcases his 5 stars service. Striving to take care matters in utmost quality. In general a very positive experience. A highly recommended hotel. Definitely will come back to stay here.

Dear Andrik456, We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yovi Syahilman Hotel Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 174 件のレビュー 7.1/10 ロケーション
  • 592 件のレビュー 8.8/10 客室
  • 826 件のレビュー 9.4/10 サービス
  • 12 件のレビュー 7.9/10 インターネット
  • 344 件のレビュー 8.9/10 清潔さ
  • 178 件のレビュー 8.4/10 朝食
  • 151 件のレビュー 9.1/10 雰囲気

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。