プルマン ダナン ビーチ リゾート 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,976 件のレビュー

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101 VO NGUYEN GIAP STREET, NGU HANH SON WARD, 550000 ダナン, ベトナム

説明

ホテルのその他の情報

  • 地元料理と本格的な料理を融合させた独特の料理と独創的なドリンクコンセプト

  • 「全室にプライベートバルコニーを完備。コテージにはプライベートガーデンがございます」

  • 「砂の上にあり、ご滞在中のあらゆる瞬間でリラックスしていただけます」

  • 「屋外および屋内のファンクションスペースを備えたミーティング施設」

  • 市内中心部（15 分）と国際空港に最も近いリゾート

当ホテルの客室

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ホテル所在地

プルマン ダナン ビーチ リゾート

101 VO NGUYEN GIAP STREET, NGU HANH SON WARD
550000 ダナン
ベトナム

GPS:16.040022, 108.249353

電話番号
ファックス +84 236 3951 898

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,976 件のレビュー

お客さまの声 4.0/5

Taketo N. ファミリー - 確認済みレビュー すべて

大変良いホテルでした。ただ、事前に静かな部屋をリクエストしていましたが、隣の部屋が夜中まで騒いており、非常に残念でした。

Dear Mr. Taketo N., Thank you very much for sharing your feedback with us. We are pleased to know that you found our hotel very good overall, and we truly appreciate your kind words. At the same time, we are very sorry to hear that your experience was impacted by noise. Please accept our sincere apologies for the discomfort this caused and for not meeting your expectation in this regard. Your comment has been shared with our team for review so we can reinforce our room allocation and guest consideration procedures, particularly for quiet room requests, to help prevent similar situations in the future. Thank you once again for bringing this to our attention. We do hope to have the opportunity to welcome you back and provide a more restful and seamless stay. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

お客さまの声 4.5/5

Miwa O. ファミリー - 確認済みレビュー すべて

ホイアンへのバスはとてもありがたかったです。特に帰り運転して下さったVOさまはとても温かく、現地のことなどお伺いできたり楽しいひとときでした。ありがとうございました！

Dear Mrs. Miwa O., Thank you very much for your kind and detailed feedback. We’re delighted to hear that you enjoyed our convenient location near the airport, easy access to the city, and the relaxing resort atmosphere. It’s also wonderful to know the bus service to Hoi An added convenience to your trip, and we will be sure to pass your kind words to Mr. Vu—he will be very happy to hear this. At the same time, we would love to understand a bit more about your experience with our check-in process and room condition. Could you kindly share any specific points where we could improve or make your stay even more comfortable? Your feedback is very valuable in helping us enhance our service, and we hope to welcome you back for an even better experience in the future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

お客さまの声 5.0/5

Shigeo K. カップル - 確認済みレビュー すべて

また利用したいです。

Dear Mr. Shigeo K., Thank you very much for your kind and encouraging feedback. We are truly delighted to know that you enjoyed our beautiful resort setting, as well as the service from our team and the quality of our food. It is always rewarding to hear that our efforts contribute to a memorable experience, and we sincerely appreciate your intention to return again. We are especially grateful for your recognition of Trang and Thuong. Your kind words will certainly be shared with them as a wonderful source of motivation and encouragement. We truly look forward to welcoming you back for another enjoyable stay in the near future. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

お客さまの声 4.5/5

Naofumi O. ご友人 - 確認済みレビュー すべて

今回は海側のお部屋では無かったことが１点残念でした。その他は非常に満足しました！ありがとうございました。

Dear Mr. Naofumi O., Thank you very much for your valuable feedback and for choosing to stay with us. It was a delight to learn that overall you had a positive experience with us. As part of our commitment to sustainability and environmental protection, we have implemented an eco-friendly linen program where bed sheets are changed every 3 days for consecutive stays. This helps us reduce water and energy consumption while maintaining environmental responsibility. However, please be assured that housekeeping will always change bed sheets earlier upon guest request at any time. Your comfort and preference remain our top priority. We truly appreciate your understanding and support for our sustainability efforts, and we hope to have the pleasure of welcoming you again with an even more comfortable stay. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

お客さまの声 2.5/5

Izumi T. ご友人 - 確認済みレビュー すべて

五つ星ホテルでベッドがシングルサイズとは驚き。今まで経験がない！

Dear Mrs. Izumi T., Thank you for sharing your feedback regarding your recent stay at Pullman Danang Beach Resort. We’re glad to hear that you enjoyed the private beach—it's one of the highlights of our property, and we’re pleased it left a positive impression. However, we are truly sorry to learn about the issues you experienced with the room facilities, including the drainage problems in the bathtub and sink, as well as the discomfort regarding your bedding arrangement. We also regret that your breakfast seating experience did not meet expectations, especially given the availability of more comfortable seating options. To better understand your overall experience and identify where we can improve, could you please share more details about your check-in and check-out experience? Specifically, we would like to know if the process was smooth, how you were assisted by our staff, and whether there were any delays or inconveniences. Your feedback is extremely valuable to us, and we appreciate you taking the time to help us improve our service. We hope to have the opportunity to welcome you again and provide a much better experience. Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager

その他のウェブユーザーの評価

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