グランド メルキュール ダナン 5 つ星

An easy and warm checkin. Lemonade as welcome drink was so very refreshing. As it was a friend's 70 th birthday, we asked for a special room. Also, they gave a cake for the evening. The lounge is so comfortable and excellent food. Vegetarian food was specially cooked. Special thanks toMs. Kim Hoang, who went out of the way to make us seniors happy and comfortable. Kudos to the staff. Excellent location and services.

Nice experience during our stay. We recieved excellent service from counter staff miss Thanh. Many thanks for her service and help during our stay. We will come here again and will definately recommend to our friends.

The place is filling with light perfume, it's feels so luxurious and relaxing when we are waiting for the check-in, the dim sum is so slimy and delicious, absolutely recommend trying the dim sum at 2nd floor. The staff is very helpful, and kind especially DO, he's definitely a good English speaker and sincere listener.

I have stayed at this hotel before, and it is still one of my favourites, some of the best staff in an executive lounge, especially Ms Lan, who is outstanding. I am a Accor Plus Member so received a nice upgrade, comp drinks etc. the breakfast both in the restaurant and the lounge is very good, worth a particular mention is the Pork and Pate Bahn Mi, which was great. Will definitely be back.

Booked a deluxe room as it came with lounge access. When I checked in, was informed that I was upgraded to a suite on the 22nd floor. Sounds great, right? Well, am now sitting on the rock-hard bed typing my review while the TV is staring blankly at me (it stopped working after I came back from dinner). The shower area felt dusty and dirty and there’s no place to put your toiletries except around the sink basin. Soundproofing sucks too because I can hear a banshee child wailing when he/she should be in bed instead of screaming when people are trying to sleep (11:15pm to 11:30pm). The front desk didn’t take my complaint seriously until I asked for a room change and the guy told me they were fully booked. This hotel is full of tour groups consisting of loud, mannerless folks from Korea and China. Only good thing to come out of this place is the lounge but the whole decor depresses me. The rock-hard bed is painful to sleep on and this room feels like it hasn’t been cleaned or dusted properly in years. Never again!