グランド メルキュール ダナン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 228 件のレビュー

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Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward, 84511 ダナン, ベトナム

説明

ホテルのその他の情報

  • グランドメルキュールダナンでは、現地とお客様を繋げるオーセンティックな文化体験をご用意しております。

  • 当ホテルの 3 軒のレストランでは、多国籍料理、中華料理、シーフードとステーキハウスグリルをご用意しております。

  • 世界一流のスパ「カルマ」と最新設備で整えたフィットネスセンターで、極上の贅沢なひとときをご満喫ください

  • プリビレッジラウンジからの絶景を眺めながらおくつろぎください。

  • 5室のミーティングルームには自然光が入り、433 m²のグランドボールルームも完備しています

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ホテル所在地

グランド メルキュール ダナン

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward
84511 ダナン
ベトナム

GPS:16.048371, 108.227005

電話番号
ファックス +84 236 3797 797

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  228 件のレビュー

トリップアドバイザーの評価  4.8/5  3,270 件のレビュー

Good Stay at Grand Mercure Da Nang

トリップアドバイザーの評価 5.0/5

Tuan H トリップアドバイザー認証口コミ

I stayed at the Grand Mercure Da Nang and had a comfortable experience. The hotel is clean, quiet, and well located. The room was tidy, and the facilities were easy to use. During the night, Hoa, the Night Manager, helped me with a few questions about the hotel and the area. He was straightforward and efficient, which made the late check-in smooth. Overall, the hotel is a good choice if you’re looking for a calm place to stay in Da Nang, with helpful staff available even during the night.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

lovely trip

トリップアドバイザーの評価 5.0/5

Seaside49533466160 トリップアドバイザー認証口コミ

i love the cozy atmosphere. the staff was so helpful and friendly. the food is also delicious too. i recommend you guys to come to nirvana bar

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Excellent services

トリップアドバイザーの評価 5.0/5

kultongta トリップアドバイザー認証口コミ

A perfect hotel in a good location near Han river.Large and clean room with birthday set up,courteous staffs with excellent services ,Thanks Ms.Tanh and Ms.Nanh at the reception.Overall a memorable experience and I would consider coming here again during my next trip to Danang

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Good hotel

トリップアドバイザーの評価 5.0/5

Phước phong Đ トリップアドバイザー認証口コミ

I had an amaazing time at GMD, thank you to all the staff here, especially Mr. Huy. The view and breakfast were also top-notch. Will definitely come back.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Overall solid, but some issues

トリップアドバイザーの評価 3.0/5

heorshe トリップアドバイザー認証口コミ

I chose the hotel for the view of Tran Thi Ly Bridge. It’s beautifully lit in the evening and literally within walking distance. I was disappointed when the lounge and room windows were dirty. That said, special thanks for opening the room windows on my request. In some hotels, it’s impossible, but here they accommodated. Check-in was fast. Overall service during the stay was fine, and the hotel gave a small complimentary gesture, which was nice. But there was one unpleasant moment that slightly spoiled the mood. I spend a lot of time in hotels, seen it all. I consider that normal, you can’t anticipate everything, I usually handle issues on the spot and there’s always a solution. But this time I emailed the management - the first and only time I had to clarify something with an Accor hotel after check-out. My email didn’t contain demands, I provided photos of a possible cause to prevent it in the future. The reply was professional but formal, and then communication stopped. Honestly, I didn’t expect that. In the lounge there were small issues. I found a dirty cup among clean ones - maybe a guest put it there unknowingly, and when I told the staff, they fixed it quickly. Still, in a hotel of this level, the staff should notice and manage such things. Someone could have used it again. Also, some guests could use a reminder that the lounge is not their personal workspace. Noise during Cocktail time is fine, people are relaxed. But closer to closing, when there are 2-3 people in the lounge, and one walks around loudly on video calls - not great. Sometimes staff aren’t around, so you can’t intervene directly, had to address it myself. Bottom line: without the personal stuff, the hotel is solid. Rooms are cozy, views are beautiful, service is strong. The lounge is a great place to relax, but more attention to small details and organization would make it better. Breakfast is served in the lounge too. If you have access, you can sit quietly. Bread is excellent, soups tasty.

Dear Heorshe, Thank you for taking the time to share your detailed feedback regarding your recent stay at Grand Mercure Danang. We would like to express our regret for any inconvenience that may have occurred while you are here. Please rest assured the Management treats guest feedback with utmost importance and seriousness to ensure we learn from our mistakes and continuously maintain service standards. I truly hope to have an opportunity to welcome you back to our hotel in the future to enjoy a memorable stay and allow us to redeem ourselves from your experience. Warm Regards, Mai Trang Guest Relation Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 7 件のレビュー 8.1/10 インターネット
  • 146 件のレビュー 9.8/10 朝食
  • 146 件のレビュー 9.1/10 料理
  • 124 件のレビュー 9/10 雰囲気
  • 109 件のレビュー 8.8/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。