グランド メルキュール ダナン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 237 件のレビュー

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Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward, 84511 ダナン, ベトナム

説明

ホテルのその他の情報

  • グランドメルキュールダナンでは、現地とお客様を繋げるオーセンティックな文化体験をご用意しております。

  • 当ホテルの 3 軒のレストランでは、多国籍料理、中華料理、シーフードとステーキハウスグリルをご用意しております。

  • 世界一流のスパ「カルマ」と最新設備で整えたフィットネスセンターで、極上の贅沢なひとときをご満喫ください

  • プリビレッジラウンジからの絶景を眺めながらおくつろぎください。

  • 5室のミーティングルームには自然光が入り、433 m²のグランドボールルームも完備しています

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ホテル所在地

グランド メルキュール ダナン

Lot A1 Zone of the Villas of, Green Island, Hoa Cuong Ward
84511 ダナン
ベトナム

GPS:16.048371, 108.227005

電話番号
ファックス +84 236 3797 797

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  237 件のレビュー

トリップアドバイザーの評価  4.8/5  3,279 件のレビュー

Great hotel with good breakfast

トリップアドバイザーの評価 5.0/5

Nicko N トリップアドバイザー認証口コミ

Great hotel with a beautiful river view. The breakfast was excellent with a wide variety of menu options. Overall, a very pleasant stay.

Dear Valued Guest, We truly appreciate your comments regarding your stay at Grand Mercure Danang. It is always a pleasure to receive positive feedback, and we are sure this feedback will serve as great encouragement as we continuously strive to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Truong Quoc Dung (Mr.) Guest Relation Officer

Unforgettable stay at the Grand Mercure Da Nang

トリップアドバイザーの評価 5.0/5

Trip15082087553 トリップアドバイザー認証口コミ

We find it difficult where to begin with all our delightful experiences during our stay at the Grand Mercure but of course it all came down to the staff! Yes we loved the amenities and the room but it was the staff that won us over. We must begin with the Concierge. He was so helpful, his English 100% perfect , his proactive attitude, his friendliness, his professionalism added to our everyday experience. We feel terrible we don’t remember his name but we remember it had 3 letters and ended in “uy”. Please forgive us. Then the Front desk service. Above and beyond. A solution for every question or problem. Check in is where the entire experience begins and our started out perfect and remained that way until the very last day. And of course a shoutout to the bartender front doormen and last but not least Housekeeping for the outstanding way they looked after our room. Thank you Grand Mercure for making our first stay in Da Nang not our last stay !!!!!

Dear Valued Guest, We truly appreciate your comments regarding your stay at Grand Mercure Danang. It is always a pleasure to receive positive feedback. We will share your comments with our team, especially Huy, Senior Guest Relation Officer, and we are sure this feedback will serve as great encouragement as we continuously strive to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mai Trang Guest Relation Manager

BEST FOR FAMILY BEST IN DA NANG

トリップアドバイザーの評価 5.0/5

Cornelio F トリップアドバイザー認証口コミ

Our stay at Mercure Danang Hotel was absolutely wonderful from the moment we booked until check-out. I made a small mistake with my reservation, but Trang, the Guest Relations Manager, went above and beyond to fix everything and completely put my worries at ease. Her care and attention truly made a difference. The team also surprised us with something special for my son’s birthday, which made the day incredibly meaningful and memorable for our family. We booked access to the Executive Lounge, and it was a delight — peaceful, comfortable, and a perfect place to unwind. We also enjoyed Karma Spa, which was very relaxing, and the gym facilities were excellent as well. Honestly, we didn’t want to go home. Our stay was that lovely. Thank you to the entire Mercure Danang team for making our visit so special — we can’t wait to come back! 💛

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Senior Guest Relation Officer

Our wonderful vacation at Grand Mercure Danang

トリップアドバイザーの評価 5.0/5

Hòa N トリップアドバイザー認証口コミ

I had a great time at this hotel. The room was clean, comfortable, and well-equipped. The staff were very friendly and helpful, always assist with a smile. The location is convenient, close to many attractions and restaurants, downtown. Overall, I would recommend this hotel and i still choose Grand Mercure Danang for my next vacations.

Dear our valued guest, Thank you so much for your review and for continuing to choose us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us and everything had met your expectation. Your encouragement means a lot to Grand Mercure Danang! Once again, thank you, and we hope to welcome you back on your next visit. Sincerely, Le Huy Nguyen (Mr.) Guest Relation Officer

Inhumane behaviour

トリップアドバイザーの評価 1.0/5

oruhappyfamily トリップアドバイザー認証口コミ

Please note that we are Accor platinum members not that it should make a difference, but just that we have 90 plus nights in Accor hotels and never had such a horrible experience While checking out, when we asked for one glass for water , they outright just rejected it and said no water . Nothing more to be said , this just reflects the whole experience of our stay and the way they treat their guests

Dear Mr. Dilip Sankar, Warm greetings from Grand Mercure Da Nang. On behalf of the whole team at Grand Mercure Da Nang, we would like to express my sincere gratitude to you for staying with us and being our valued Accor Platinum Member. First and foremost, please be so kind as to allow us to express our sincerest apology for the inconvenience and discomfort that we have caused to you due the complimentary water which you had upon check out and your kind feedback to us. We have addressed this to our General Manager and we are all aware of those issues and will take any action needed to reinforce with our team to ensure that these issues will be fixed and not reoccur in the future. Once again, thank you very much for your loyalty to the brand as an Accor Platinum Member, and we all look forward to welcoming you back to Grand Mercure Da Nang in the near future. Should you require any assistance for your next visit to Danang, please do not hesitate to contact us via email do.lekim@accor.com. Warm Regards, Mai Trang Guest Relation Manager

との提携 TripAdvisor

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