Mercure Danang French Village Bana Hills

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 589 件のレビュー

Mercure Danang French Village Bana Hills - Image 1
Mercure Danang French Village Bana Hills - Image 2
Mercure Danang French Village Bana Hills - Image 3
Mercure Danang French Village Bana Hills - Image 4

説明

ホテルのその他の情報

  • 「ケーブルカーでお越しの場合は、毎日7時から21時までの間、ご利用いただけます。

  • テーマパーク、店舗、ゴールデンブリッジにアクセスできます

  • ケーブルカーのチケットを、大人 630,000 VND でご用意しております。料金は年に一度、改定される場合があります。

  • たくさんレクリエーションとリラックスしたアクティビティを楽しめます

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

当ホテルの客室

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ホテル所在地

Mercure Danang French Village Bana Hills

An Son, Hoa Son Commune, Hoa Vang District
DANANG
ベトナム

GPS:16.001724, 107.997646

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  589 件のレビュー

トリップアドバイザーの評価  4.5/5  1,741 件のレビュー

Good

トリップアドバイザーの評価 5.0/5

Stay00190529300 トリップアドバイザー認証口コミ

I had a wonderful stay at this hotel. The staff were extremely friendly, the room was spacious and clean. The location was perfect, with easy access to restaurants and attractions. I especially enjoyed the delicious breakfast buffet each morning. Overall, I highly recommend this hotel to anyone visiting the area

The Highlight of Our Vietnam Trip

トリップアドバイザーの評価 4.0/5

Elmelyn P トリップアドバイザー認証口コミ

One of the highlights of our Vietnam travel. The place was so magical specially at night when all the buildings are illuminated with lights. Only drawdown was the aircon at night wherein the temperature gets a little bit hot and you cannot control it to make the room cooler. The room temperature and that one mosquito made our sleep difficult. We might have left the window open while we were roaming around that's why the mosquito entered the room. The food was delicious with many choices for breakfast and dinner (we availed their buffet). It was sad that the alpine coaster wasn't available at that time since we are really looking forward to that ride. The staff specially the bellman, Mr. Thierry was very helpful in contacting the in-charge of our transfer from the hotel to Hoi-an after our check out. He even drove us to the meeting place so that we won't be left behind by the van. Despite the drawbacks, I would still come back to this place and spend longer nights to fully experience the whole place.

Bonjour, Xin chào! Dear Elmelynp, We was disheartened to heard about the inconvenience you experienced with the air conditioning and the unwelcome visitor in your room. Please accept my sincerest apologies for any discomfort this may have caused you. Rest assured, we take your comments seriously and will take immediate action to rectify these issues. We are delighted that you and your family enjoyed the views and the hospitality of our staff, especially Mr. Thierry. We are pleased that we could make your stay a memorable one. Your high praise for our buffet breakfast is genuinely appreciated. Our dedicated culinary team works tirelessly to provide a wide array of choices with the aim of satisfying diverse tastes. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best Regards, Guest Experience Department.

Amazing food, service and stay

トリップアドバイザーの評価 5.0/5

Clodagh O Friends getaway - トリップアドバイザー認証口コミ

Our first time visiting Ba Na hills, we were so impressed with our room it was beautiful they even added a little treat as we were celebrating a birthday. We went for dinner in L’etableu a la carte option. We had the duck and truffle salad and the steak it was absolutely amazing. Helen was our waitress and she was so helpful, she recommended the dishes we had. Spent some time chatting with us giving us some recommendations for the rest of our travels. Big thanks to the chefs Rice,Sam,Euro(KC). A wonderful experience overall

Bonjour, Xin chào! Dear Clodagh O, Thank you for your kind words about your stay with us at Mercure Danang French Village Bana Hills. It's wonderful to hear that you've enjoyed your stay with us and found our staff to be helpful, particularly Ms. Helen. Providing a pleasant and memorable experience for each of our guests is at the heart of what we do. At Mercure Danang French Village Bana Hills, we strive to provide excellent service and incredible experiences to all our guests. Your positive review allows us to remain committed to providing the best hospitality services possible. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best regards, Hung Nguyen (Mr.) Guest Experience Manager."

Disappointing

トリップアドバイザーの評価 3.0/5

Amanda S ファミリー - トリップアドバイザー認証口コミ

My family stayed for 2 nights and were disappointed by the experience. The air conditioning was completely ineffective in our room or in virtually any of the buildings on the mountain, which made trying to cool down or sleep comfortably very difficult. It was also noisy, music blared in the streets until quite late at night, making it impossible to escape the sound even in your hotel room. Unfortunately these aspects outweighed any positives like the long cable car ride and the lovely views.

Bonjour, Xin chào! Dear Amanda S, Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. We sincerely hope that your stay with us was enjoyable and fulfilling. Our mission is to make every guest's stay at our hotel unforgettable by offering exceptional services. Your comfort is our first priority. We're sorry to hear that your experience fell short of expectations during your recent stay. We apologize for the inconvenience caused by the ineffective air conditioning and the noise disturbances, which detracted from your comfort and overall enjoyment. Rest assured, we take your concerns seriously and will address them promptly to ensure a better experience for our future guests. We appreciate your recognition of the positive aspects of your stay, such as the cable car ride and the scenic views. We hope to have the opportunity to welcome you back and provide you with a more pleasant and comfortable stay. Once again, thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Best regards, Hung Nguyen (Mr.) Guest Experience Manager.

Good

トリップアドバイザーの評価 4.0/5

AngeloM155 Couples - トリップアドバイザー認証口コミ

Was coo to see. Essentially is the Vietnamese version of Disney. We ain’t realize how busy it would be. But if you ever been to Disney - it’s similar. They have done a grey job. Ambience and staff are great. The cable car on the way up is amazing. If you’re looking for family fun - this is the place. If you want quiet. - don’t go here.

"Bonjour, Xin chào! Dear AngeloM155, Mercure Danang French Village Bana Hill would like to express our heartfelt gratitude for your recent visit to the specific and only French village in Vietnam. Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing a clean and welcoming environment, along with delicious food, is always our top priority. Our staff works hard to ensure that every guest feels at home and well taken care of, so it's wonderful to hear that you found them lovely. We truly appreciate your feedback and would be delighted to welcome you back for another memorable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable. We look forward to having you with us again soon! Best regards, Hung Nguyen (Mr.) Guest Experience Manager."

との提携 TripAdvisor

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