お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 889 件のレビュー
ノボテル ダナン プレミア ハンリバー
36 Bach Dang Street, Hai Chau District
アクセス: 2 km / 1.5 mi 26 min walk / 6 min drive
40000 VND 40000 VND
アクセス: 7 km / 4 mi 16 min drive
130000 VND 130000 VND
アクセス: 24.7 km / 15 mi 40 min drive
400000 VND 400000 VND
アクセス: 29.6 km / 18.7 mi 46 min drive
330000 VND 330000 VND
チェックインはからです - チェックアウトはです
Step in the Square to experience a lavish breakfast buffet each morning. Then as the sun sets, the restaurant transforms to offer theme buffet prepared live by our talented chefs in sparkling open kitchen and once a week seafood extravaganza night.
Look no further! This Hotel is the one!
If you're spending your time in Da nang and looking for a hotel with a mid range to high budget, this hotel is right for you! I personally stayed at this hotel for a week and now this has become my favourite hotel I have ever stayed in. My room was a apartment based one with its own kitchen and balcony to add. The room was spacious, everything was up to standard in cleanness and comfortablity. Don't get me started with the stunning views as well! My room type had it so I get a balcony view of the Han River and the general city of Da nang and I have to say I loved it! I could see the city come to life at night, even the Dragon Bridge! My personal favourite addition too is the TV was full of a lot of western content in English, which isn't always easy to find in high stars hotels in Asia. So I appreciate that a lot. Moving onto the other facilities of hotel, the breakfast was pack full of options from South Korea, Vietnam, France and including more basic western cusiunes. There's options for just about everyone to enjoy, especially in a wide and open dinning area. It can get busy though, so be sure to eat as soon as you can in the morning. The Spa and wellness centre was absolutely fabulous and relaxing, please do not miss out that! It be great for when the weather gets too warm in the afternoon. Alongside that try out their wonderful swimming pool, plenty of space to sit back and relax, and of course go for a swim. I can't speak for any other facility as I did spent a lot of my time exploring the city. I would love to praise the staff as well, very welcoming on entrance and making my experience the best while in Vietnam. Forgive me for forgetting your names but you were all amazing! To conclude, I could not recommend Novotel enough. It was very reasonably priced for a 5 star hotel, it felt too good to be true. Will happily stay at this hotel again in the future.
Dear Ocean_A109234, Greetings from Novotel Danang Premier Han River and thank you on your encouraging and supportive review! It is great and heart-warming to read that we are able to delight you every time. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future. Warm regards, Kate Nguyen Guest Experience Manager
Great hotel and Hoai makes it greater .
Hoai is simply outstanding. She is a great manager who make so much effort in all areas. We were given the most warm welcome and she even make effort to help us with request beyond her call of duty. All the staffs are so well trained and speaks good English. When we give compliments to Hoai, she was quick to give credit to her team We had a junior suite with fresh roses and fruits. A big Jacuzzi, shower room, double sink bathroom, thick bath robes and even a stylish pool bag to go to the beach with!!! WE didnt have time to purchase one so will have to wait another time. Lovely common areas , nice beaches and great swimming pool. They even gave us unlimited butterfly pea drinks and cold face towel as it was sooooo hot being the heat wave raging when we were there. highly recommended and hope to go back there soon
Dear MalaysiaMinky, What a pleasure it is to read your wonderful review on TripAdvisor! We are very happy to read that our service from the heart of Novotel Heartist especially the dedication of Hoai delighted you greatly. Please rest assured that your marvelous comment will be shared with her and the Novotel team. Thank you so much for the encouraging and heartwarming words about the Novotel Danang Premier Han River and particularly the service level of our team which make me very proud. Their compliment is literally the crown on our hard work and effort in taking the guest experience to the next level. At the Novotel, guest experience & personalized services are always our top priorities, and each of our Heartist across different departments was able to deliver that. We look forward to the day we will welcome you back and take care of you as we always do. Warm regards, Kate Nguyen Guest Experience Manager
Terrific treatment by staff and everyone
Great hotel....great staff.........can't speak highly enough about them. I am an Accor member which might help. Definitely choose them!!! Even in the high season they treat you well. Try the apartments...they have a washing machine and the view over the han river from the balcony is fab.
Dear Nanalibs, Thank you very much for your feedback; we truly appreciate you taking the time to give us your valuable comments from your most recent stay with us. I was very pleased to learn how much you enjoyed our service and our personal touches. Your nice words are highly appreciated. Rest assured that the compliments will reach the whole team. We look forward to welcome you back and being of service to you again in the near future. Warm regards, Kate Nguyen Guest Experience Manager
John D トリップアドバイザー認証口コミ
Me and my friends came in as a group of six. Although some of my friends have rather high standards about how they want to be accommodated the staffs really went out of their ways to fulfill them. Big shoutout to Nam for his helpful tips about the city, the really help to improve our visit. Until next time!
Dear W4831XDjohnd, I would like to thank you so much for sharing your experience regarding your stay at Novotel Danang Premier Han River. We thank you for your ongoing support of our hotel and look forward to welcoming you back in the near future. Warm regards, Kate Nguyen Guest Experience Manager
Poor Reception Team, Wonderful Lounge Team
I booked Corner Studio room which comes with lounge access, but reception team insisted that it doesn't and want me to pay to get lounge access, I felt totally shortchanged. We splurged and pay a lot for a suite because it was my hubby's birthday, however the reception team ruined it. It wasn't until we talked to the supervisor at Premier Lounge (I believe her name is Ms Giang Ng) that we received the justice. Ms Giang Ng fought for our right to have lounge access. We were beyond grateful for her help. If it wasn't for her, we would be paying so much extra money and be shortchanged. Ms Giang totally went above and beyond her duty. Other members of the lounge team (Trang & Tuan) were quite helpful as well. If I can split the rating, I would give 5 stars to the Premier Lounge Team, and 1 star to the Reception Team. However, I can't, therefore I'm giving 4 star.
Dear eva7natalia, Thank you very much for your feedback; we truly appreciate you taking the time to give us your valuable comments from your most recent stay with us. I truly regret to learn that the experience upon check in did not meet your expectation for this stay. Please accept my sincerest apologize for any inconvenience caused. Once again, we thank you for your comments and hope to win the chance to wow you again. Please let us know your next visit to Novotel Danang Premier Han River and we will make sure every effort to be made for providing you the best service we always strive for. Warm regards, Kate Nguyen Guest Experience Manager
最安価格、1 名様 1 泊で近い価格のルームタイプ、追加サービスなし、朝食なし。次の 20 日以内に 1 泊のご滞在の場合、本日 https://all.accor.com/ でご案内している当該宿泊施設のすべての税 (VATおよび観光税) 込みの最低公示価格に相当します。これは期間や、空室状況によって異なります。価格は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨での支払いとなります。予約時に当該の通過で確定した金額のみが保証されます。お客様のお住まいの国の通貨への換算目安をお知らせしますが、これは拘束力を持つものではありません。お支払いの際は、銀行手数料や為替手数料をご負担いただく場合があります。客室料金に戻る