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ホテル ノボテル ダナン プレミア ハンリバー 5 つ星

お客さまの声 4.4/5 5,580 件のレビュー

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客室 1

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使い方?
ノボテル ダナン プレミア ハンリバー
地図で見る
+ 27 サービス

ホテルのその他の情報

  • ダナン市中心部というユニークなロケーションのホテル

  • 「観光名所と国際空港に簡単にアクセスできます」

  • 「トリップアドバイザーでは、ダナンの384のホテルのうちトップ10に輝きました。」

  • バルコニー付きの客室からは、街のパノラマビューをお楽しみいただけます

  • 「フレキシブルで多様なお食事 & 会場のオプション」

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • お子様向けサービス
  • エアコン
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています 有料サービス
  • レイトチェックアウト(15時まで) 有料サービス
  • ランドリーサービス
  • ブティック/ショッピング
  • ポーター
  • コンシェルジュ
レジャーとアクティビティ
  • プール
  • フィットネスセンター
  • 快適なご滞在
  • お子様向けサービス
ケータリング
  • 朝食 有料サービス
  • レストラン1軒
  • バー3軒
  • ルームサービス
ビジネスサービス
  • 会議室6室
  • Web コーナー(Mac)
  • ビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテル ダナン プレミア ハンリバー

36 Bach Dang Street
Hai Chau District
02363 ダナン
ベトナム

電話番号: +842363929999

ファックス: (+84)2363929998

チェックインは14h00からです

チェックアウトは12h00です

GPS:16.077222, 108.223333

当ホテルの客室

解放感をコンセプトにしたルームデザインと素晴らしいアメニティの数々で、ビジネスからレジャーまで、どんな用途にも対応。自信を持っておすすめする客室です。 お客さまが快適にお過ごしいただけることを第一に考え、全室を広々としたモダンな空間に仕上げています。

レストランとバー

THE SQUARE

お料理の種類: 多国籍料理

Step in the Square to experience a lavish breakfast buffet each morning. Then as the sun sets, the restaurant transforms to offer theme buffet prepared live by our talented chefs in sparkling open kitchen and once a week seafood extravaganza night.

THE SPLASH POOL

カジュアルな雰囲気の「スプラッシュ」はくつろぎのための理想の空間です。トロピカルカクテルやモクテルでのどを潤したり、プールでひと泳ぎしたりして楽しい時間をお過ごしください。「スプラッシュ」では空気でふくらませた浮かぶメニュー「フリスビー」で飲食物をお選びいただけます。

非契約写真

  • 月曜日
  • 火曜日
  • 水曜日
  • 木曜日
  • 金曜日
  • 土曜日
  • 日曜日

GOURMET BAR

ビジネスにも親しい方とのお集まりにも最適なレストラン「グルメバー」では、創作カクテル、充実した各種お飲み物、興味をかきたてる本日のお料理、特製バーガー、くせになるタパス、おいしいペストリーをご用意しております。

非契約写真

  • 月曜日 -
  • 火曜日 -
  • 水曜日 -
  • 木曜日 -
  • 金曜日 -
  • 土曜日 -
  • 日曜日 -

Premier Executive Lounge

Take some time off, kick your feet up and let us worry about all the small details. Novotel's highly acclaimed and iconic service brings with it numerous complimentary services and amenities throughout the hotel. These include a personal greeting and tea

非契約写真

  • 月曜日 閉まっている
  • 火曜日 閉まっている
  • 水曜日 閉まっている
  • 木曜日 閉まっている
  • 金曜日 閉まっている
  • 土曜日 閉まっている
  • 日曜日 閉まっている

ミーティングとイベント

会議室

  • 会議室の数:6

  • 最大サイズ:475 m²

  • 最大ご利用人数:526 人

  • パーティの最大ご利用人数:280 人

詳細

お客さまの口コミ
ノボテル ダナン プレミア ハンリバー

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.4/5

5,580 件のレビュー

トリップアドバイザーの評価 5.0/5

3,335 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

キャンセルして泊まっていません

お客さまの声 3.0/5

Rneko ファミリー - 18/05/2021 確認済みレビュー すべて

Covid19でキャンセルして実際宿泊していないのにアンケートがきました。何故でしょうか?

Dear Ms. A., Xin Chào! First of all, thank you so much for your survey and we do apologies for this inconvenience, by mistake of our system was sending you this survey even you already cancelled your booking. We're looking forward to welcoming you to Novotel Danang Premier Han River in the near future! Please do not hesitate to let me know if I can personal assist you anything with for your future booking accordingly. Ms. A., once again we do apologies for this inconvenience survey and looking forward for your understanding! Best regards, Kate Nguyen (Ms.) Front Office Manager cum Guest Experience Manager

Excellent choice for enjoying the city

トリップアドバイザーの評価 4.0/5

GoPlaces44550092784 08/04/2021 トリップアドバイザー認証口コミ

Excellent location for enjoying the city. Superb view of the city at night. Nice and very functional rooms, Good service despite covid situation and limited number of guests. A place to come back for sure.

Dear Mr./Ms.GoPlaces44550092784, Thank you so much for taking the time to tell us your experience with respect to your current stay at Novotel Danang Premier Han River and for your recommendation of our hotel to other travelers. We are so happy to learn that you was satisfied with the hotel location, room's functions and especially our hotel's services. Your compliment is such a great encouragement to all of our staffs as we always strive our best to bring the customer the best service as we can. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Ms. Dung Phan Guest Experience Manager

素敵なスタッフ

お客さまの声 4.0/5

匿名 一人 - 07/01/2021 確認済みレビュー すべて

アーリーチェックインを自主的に対応して頂き、 嬉しかった。レストランで麺を作ってくれた女性スタッフ、スープを入れるだけでなく、一度温める対応 小さな気づかいですが、良いですね。 コロナで宿泊客が少ない中、皆さん素敵な笑顔で 対応してくれてありがとう。

Terrible Breakfast

トリップアドバイザーの評価 3.0/5

Dream05858229528 23/12/2020 トリップアドバイザー認証口コミ

I have been Novotel Da Nang sevreal times before. However this time is very disappointment. When I had a breakfast, I ordered 'Bun Bo Hue' and chef served this food to my table. I found mysterious 'one thing', and I catched that it is 'cooked bug(exactly Fly). I called mater chef and complain this matter, and, after that I also claimed this issue to front desk. But, Breakfast dining still serve this menu(Even 'bug' was found cooked bun bo Hue soup), and front desk also any other feedback for me. Finally when I check out this hotel, I ask again to front desk. 'Why this issue happen, and why any other person don't explain this matter ?' but front desk also do not want to take a responsibility, just ask me again 'F&B team didn't reply yet? If you want call them, now call F&B team manager' I rejected their request and check out immediately. I have lots of experience at Accor chain hotel, but never happen kinds of this issue. FLY into soup.. Novotel is not street food bar..and not 1 star hotel. Please explain me route cause and counter measure.

Dear Mr. Kang, Xin chào! Thank you so much for taking the time to share your feedback with regards to your recent stay at Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. It was with deep regret that you have badly experienced with the way our Food and Beverage and Front Office team handled your feedback. Guest’s feedbacks shall be shared to higher management of the hotel so that we could know and address it immediately. Actually, this incident has not happened at our hotel before since we have strict food safety policies in place. After knowing your feedback on Trip advisor, I have communicated this issue with the entire Food and Beverage and Front Office team and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our General Manager and Director of Food & Beverage would be more than happy to meet you in person during your next visit and ensure that your visit would be the perfect one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Ms. Dung Phan Guest Experience Manager

average stay

トリップアドバイザーの評価 4.0/5

QNgNg Business - 08/10/2020 トリップアドバイザー認証口コミ

neither of my pre-arrival requests were properly addressed/ satisfied. Staff members were generally nice but professional level was not up to the standard. Poor welcome amenities. Food didnt meet my expectation.

Dear Mr/Ms Ngoc N, Thank you for taking the time to tell us about your experience at the Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will communicate all your feedbacks to our team members please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Novotel Hotel Rooms have just been reopened from after a long period of Lockdown and the new Breakfast Menu by our New hired Master Chef has also be launched. With the new changes, we believe that the guest's experience will be significantly enhanced and satisfied. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

日本食もホテルの近くにあり 利便性が良い。

お客さまの声 4.5/5

Tony ビジネス - 03/08/2020 確認済みレビュー すべて

部屋からの眺望は最高ですね。

Satoshi K. 様 この度は、Novotel Danang Premier Han River でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。

ラウンジ使用不可

お客さまの声 3.5/5

ジ. ファミリー - 26/07/2020 確認済みレビュー すべて

立地や部屋の清潔度、サービスはとても良かったです。 しかし、ラウンジ付きのプランを予約したのにも関わらず、宿泊するまで使用不可の連絡は無く、ラウンジ分の払い戻しも無かったところが残念でした。

Limited Power Supply Socket in the room (2903)

トリップアドバイザーの評価 5.0/5

geraldho2020 Business - 11/06/2020 トリップアドバイザー認証口コミ

I appreciate very much my room (2903) was upgraded but what surprised me was that the working table do not have an electrical supply Socket. When my computer battery runs out I have to stop working. In fact the whole room do not have electrical supply socket except at the coffee machine. That place is too small for working with computer.

夜景がキレイ

お客さまの声 4.0/5

Masako O. ご友人 - 05/03/2020 確認済みレビュー すべて

部屋からの夜景が素敵です。

Masako U. 様 この度は、Novotel Danang Premier Han River でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Hotel Management

好立地・快適な滞在

お客さまの声 3.0/5

Mats134 一人 - 04/03/2020 確認済みレビュー すべて

初日の客室チェックイン時は、部屋の清掃がいまいちで、髪の毛やら傷が多く汚いと感じました。ただ、2日目以降は、清掃も行き届いており、快適に過ごすことができました。 最後に、シャワーの温度が以上に熱く調整できませんでした。コロナウイルスの対応で熱湯にしてるのかなと思い耐えましたが、ほぼ利用しませんでした。

Dear Mr. Hisashi M., Thank you for taking the time to tell us about your experience at the Novotel Danang Premier Han River. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your concerned areas ( hair dryer, cleanliness, etc..) are informed to the related department for double checking and have plan to better serve our guests in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel management

抜群の眺望。ただし海は遠い。

お客さまの声 4.5/5

Uetty 一人 - 25/02/2020 確認済みレビュー すべて

コーナースイートルームに宿泊しましたが、ゆったりした広さでした。 ベッドルームからはダナンの街並みと遠くに海を望めて、非常に良い景色です。 エグゼクティブラウンジからは、ドラゴンブリッジも眺めることができ、 カクテルタイムは美しい夜景と共にワインやカクテルを楽しめるので非常におススメです。 ラウンジについては、アフタヌーンティーとカクテルタイムの料理が同じような内容だったので、 種類を変えて頂けると一層良いと思います。 また、フライト時刻に合わせて空港までの無料シャトルバスを運行してくださったのも 非常に助かりました。 次回は花火大会の開催日に合わせて宿泊したいです。

Masaya U. 様 この度は、Novotel Danang Premier Han River でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Hotel Management

lovely service, unforgettable experience

トリップアドバイザーの評価 5.0/5

Pui Pui S 24/01/2020 トリップアドバイザー認証口コミ

My family has decided to stay in the two bedroom suite for three nights to celebrate their birthday in danang. The view is stunning with the spacious balcony, it is service apartment like including 2 room toilet and 1 washroom in living area. The service is incredible, as the trip mainly celebrates my parents birthday, a decent cake with some hams and cheese are prepared nicely. And some daily tea serving, very caring service and I would like to thank you everyone from the hotel for their hospitality. And we have breakfast included as well in square restaurant, food is alright, variety is satisfying yet the taste is fine, not really impressive, the music is cool though along with the great morning view!

Dear Mr./Ms.Pui Pui S, I would personally like to thank you for taking the time to communicate your valuable feedback to us following your recent stay at Novotel Danang Premier Han River. Thank you for your detailed review, it certainly paints a vivid picture of your experience with us for all of the readers to enjoy! Thank you for your compliment about our view, our service on your birthday and also our food. I have just passed my thanks to all the team who did a wonderful job to bring you the most lovely service and unforgettable experience . They are so much happy to receive your feedback . Our service is what truly separates us from the rest of the pack! I was pleased to read you enjoyed your stay and may I take this opportunity to thank you again for staying with us. We hope to have more chance to celebrate your special occasion in our hotel! Yours sincerely, Hotel management

Good choice to stay again

トリップアドバイザーの評価 4.0/5

Trip740849 Couples - 20/01/2020 トリップアドバイザー認証口コミ

This is my first stay at Novotel Danang and i would say, average upon check in though i was at executive floor, i am impressed however by the Assistant Manager Miss LOAN as she been very helpful and i appreciate her professionalism and hospitality during our stay; she is the right example to show how you should be taken care of even other members of the hotel were not able to help; in short though these were small issues but she has shown how to serve clients the best she could. I shall be back to this hotel if i come back to Danang in future. Thank you, Loan.

Dear Mr./ Ms.Trip740849, We very much appreciate your kindly words regarding your stay at Novotel Danang Premier Han River. We are pleased to hear that you did enjoy our helpful service from Ms.Loan and we are also proud of what she tried to do to make your stay the most memorable one. We are very lucky to have her in our team and I have just given my thanks to her as she truly went above and beyond to ensure your service with the best experience. She’s excited to hear your feedback. Once again, thank you for sharing your experience. We look forward to welcoming you back soon. Sincerely, Hotel management.

Service Extraordinaire!

トリップアドバイザーの評価 5.0/5

melvtc23 Family - 18/01/2020 トリップアドバイザー認証口コミ

I rarely write a review, but this is definitely an exception. From the moment we were picked up from the airport, we felt very welcome. Everyone was helpful and friendly. The room had amazing view, the service was exceptional in every way especially at the lounge, and the breakfast very much exceeded expectation. By far, the best Novotel we have ever stayed with. Warmest regards to GM Christophe Pairaud and all the staff at the lounge. Can't wait to return!

Dear Mr./Ms.melvtc23, I would like to thank you for taking the time to communicate your valuable feedback to us following your recent stay at Novotel Danang Premier Han River. We are so much happy to received your compliment about the exceptional service and breakfast in our hotel which was exceeded your expectation. Thank you for mentioning Mr. Christophe Pairaud, our General Manager and staff at the lounge who did a warm welcome to you. Your comments have been passed onto our team and we are greatly appreciated. Our service is what truly separates us from the rest of the pack! I was pleased to read you enjoyed your stay and may I take this opportunity to thank you again for staying with us. We very much look forward to welcoming you back to Novotel Danang Premier Han River soon! Yours sincerely, Hotel management

Nice River View

トリップアドバイザーの評価 5.0/5

Anthony H Business - 16/01/2020 トリップアドバイザー認証口コミ

Great river view and food offered by the Novotel Hotel Danang. You can easy access to the hot spot tourist location. The famous CONG coffee shop only few steps away. Great gym facility and fantastic spa facility.

Dear Mr./Ms.Anthony H, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are pleased to hear that you satisfied with our location. Thus, it is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Danang city and a very strategic location that brings our guests much more convenient. Once again, We truly appreciate your kind words about our staff and our location. It's definitely a boost for us every time we hear positive reviews such as this. Looking forward to welcoming you back. Your Sincerely, Hotel management

サービスが素晴らしい!

お客さまの声 4.5/5

S. カップル - 03/01/2020 確認済みレビュー すべて

事前にメールにて空港送迎に関して連絡をしたら、返信がとても早く、安心できた。ホテルの部屋や施設(ロビーやプール)もとても清潔で、気持ちが良かった。スタッフの方も皆親切で、笑顔で対応が良かった。全体的に素晴らしいホテルでした。

Always amazing

トリップアドバイザーの評価 5.0/5

Scott T Couples - 01/01/2020 トリップアドバイザー認証口コミ

4th time to stay here and always feel most welcome and valued by all staff. From welcome emails to transfer from the airport and the check-in everything was so delightful. Special mention to Ms Thao and Ms Linh from In Balance Spa for their care and assistance with all bookings and treatments.

Dear Mr.Scott T, We are so happy to read your comment and delighted to hear that we have been part of so many journeys you have been taken. As you mentioned,Ms Thao and Ms Linh from In Balance Spa took a good care of you and your treatment. We are so proud to have both of them in our team. One of the things we always try to maintain in our hotel is to make our valuable guests feel welcome and feel at home. Thus, your feedback will serve as an encouragement not only to Ms.Thao and Ms.Linh but also to all of our staffs . We are always ready to welcome you. Thank you for your loyalty and trust, Hotel Management

A very impressive hotel

トリップアドバイザーの評価 5.0/5

177bryanc Family - 01/01/2020 トリップアドバイザー認証口コミ

My family stayed at this hotel for Christmas holiday. The location is perfect and is in walking distance to major tourist sites, restaurants and bars. The room is pretty good and clean, and night view from the room is stunning. We ate Christmas buffet at the restaurant and my parents love it. Overall, we enjoyed our stay and strongly recommend Novotel.

Dear Mr./Ms.177bryanc, We very much appreciate your comments regarding your experience at the Novotel Danang Premier Han River. We are pleased to hear that you really loved our food on Christmas Holiday, our view and our location. Thus, we are so lucky to have a property in the heart of Danang city and a very strategic location that brings our guests much more convenient. Once again, we truly appreciate your kind words about our food and our location. It is definitely a boost for us every time we hear positive reviews such as this. Looking forward to welcoming you back soonest. Sincerely, Hotel management

Spacious suits

トリップアドバイザーの評価 4.0/5

JAM20191 Family - 30/12/2019 トリップアドバイザー認証口コミ

Spacious ,clean suits .Gym was massive and clean ,.very nice breakfast.Lounge was also very good .Nice selection of food and drinks .Overall enjoyed our stay. I only wish it was closer to the beach or more regular shuttle .Also could hear the traffic at night .

Dear Mr./Ms.JAM20191, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. We are happy that you enjoyed the gym, breakfast, food and drinks in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

ロケーションよかったです

お客さまの声 4.5/5

も. ビジネス - 22/12/2019 確認済みレビュー すべて

仕事先が近かったので、いろいろ便利でした。

最新の20口コミ

との提携 TripAdvisor

周辺のホテル

ダナンのすべてのホテル