ノボテル ダナン プレミア ハンリバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,689 件のレビュー

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36 Bach Dang Street, Hai Chau District, 550000 ダナン, ベトナム

説明

ホテルのその他の情報

  • ダナン市中心部というユニークなロケーションのホテル

  • 「観光名所と国際空港に簡単にアクセスできます」

  • バルコニー付きの客室からは、街のパノラマビューをお楽しみいただけます

  • 「フレキシブルで多様なお食事 & 会場のオプション」

当ホテルの客室

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ホテル所在地

ノボテル ダナン プレミア ハンリバー

36 Bach Dang Street, Hai Chau District
550000 ダナン
ベトナム

GPS:16.077222, 108.223333

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE

「スクエア」では毎朝、種類豊富な朝食ビュッフェをお召し上がりいただけます。日没後、レストランは様変わりします。才能あるシェフがきらめくオープンキッチンでライブで調理するテーマビュッフェをおこないます。週に一度は、贅沢なシーフードの夜をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,689 件のレビュー

トリップアドバイザーの評価  4.8/5  4,400 件のレビュー

2025エクセレンス認証

Beef pho in Gourmet Bar

トリップアドバイザーの評価 5.0/5

johnng1253 トリップアドバイザー認証口コミ

Angus Beef pho on stone bowl in Gourmet Bar is the best, is sooooo delicious, just the best in Vietnam ❤️😋the service is excellent

Dear johnng1253, Thank you very much for sharing your 5-star review of the Gourmet Bar at Novotel Danang Premier Han River. We are delighted to know that you enjoyed our Angus Beef pho served in a stone bowl, and that you found it to be “the best in Vietnam.” Our culinary team takes great pride in preparing authentic dishes with premium ingredients, and your recognition of the taste and presentation is truly rewarding. We are equally pleased that our service team contributed to making your dining experience excellent. Your kind words are a wonderful encouragement to our staff, and we look forward to welcoming you back soon to enjoy more memorable meals by the Han River. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Good service for the premier league.

トリップアドバイザーの評価 4.0/5

Choong T トリップアドバイザー認証口コミ

Thank you ms Kite and ms Luccie for arrangements my wife birthday surprise, for the premier lounge service is excellent, and the staff is great and friendly, the Han River view from the premier lounge is fantastic. Thank you so much for all the great service. For the LV4 buffet team, food variety is good enough, the pho Bo is great. But the service team not so friendly.

Dear Choongt2026, Thank you very much for sharing your detailed feedback regarding your recent stay at Novotel Danang Premier Han River. We are delighted to hear that the Premier Lounge service exceeded your expectations and that Ms Kile and Ms Luccie helped make your wife’s birthday a memorable occasion. Your kind words about the lounge team and the beautiful Han River view are truly appreciated and will be shared with them. We also appreciate your comments regarding the Level 4 buffet. While we are pleased to hear that you enjoyed the variety of food and particularly the Pho Bo, we regret that the service team did not provide the level of friendliness you expected. Your feedback has been shared with our culinary and service teams to ensure that improvements are made. Thank you once again for your kind feedback. We look forward to welcoming you back to Novotel Danang Premier Han River for another memorable experience. Best Regards, Tino Le - Duty Manager Novotel Danang Premier Han River

Awesome experience

トリップアドバイザーの評価 5.0/5

P6633QAalexc トリップアドバイザー認証口コミ

Everything was awesome.. Friendly staff and great atmosphere. Kevin from the front desk was very helpful. The breakfast was amazing and tasty.

Dear P6633QAalexc, Thank you very much for sharing your wonderful feedback regarding your recent stay at Novotel Danang Premier Han River. We are thrilled to hear that you had an awesome experience, enjoyed our friendly staff, and found the atmosphere welcoming. It is especially gratifying to know that Kevin from the front desk made a positive impact and that you found our breakfast amazing and tasty. Your kind words will be shared with the team as encouragement to continue delivering exceptional service and memorable experiences for our guests. We truly appreciate your perfect rating and look forward to welcoming you back for another enjoyable stay in the future. Best Regards, Tino Le - Duty Manager Novotel Danang Premier Han River

Poor Expereincce in 5 Stars Establishment

トリップアドバイザーの評価 1.0/5

SUMOL4 トリップアドバイザー認証口コミ

We booked and stayed at a one-room apartment at the Novotel. We were disappointed with the dining experience at the Hotel Lobby. Our room was being cleaned, we asked if we can consume our take away at the table outside the restaurant. (The main restaurant was closed for renovation). They said YES. We sat down, I ordered my food. And also start to eat my take away. Another staff member came, told us off, and insisted that outside food is not allowed. The approach was not friendly, or maybe it was my perception, and I was trying to understand her accent. We decided to cancel our meal order and left the place in total disappointment. I truly understand and respect the food hygiene guideline. I hope you also have world-class customer service guidelines within the Accor Group. In all guidelines, there is also an exception, empowerment to handle incidents on a case-by-case basis. This makes a difference between an average or a world-class establishment. Not sure if I would want to return to an avearge establishment again.

Dear SUMOL4, Thank you for taking the time to share your detailed feedback regarding your recent experience at Novotel Danang Premier Han River. We sincerely apologize for the confusion and disappointment you encountered during your dining experience in the hotel lobby. We regret that the communication regarding consuming take-away food was not consistent and that our staff’s approach made you feel uncomfortable. Please be assured that your comments have been shared with our Food & Beverage team to ensure better clarity, consistent service, and professional handling of similar situations in the future. At Novotel, we strive to uphold both high hygiene standards and world-class service, and we regret that we fell short of your expectations in this instance. Your observations are valuable to us as they help us improve our service and empower our staff to handle unique situations with care and flexibility. We hope you may consider giving us another opportunity in the future to provide the exceptional experience you rightfully expect from an Accor property. Best Regards, Tino Le - Duty Manager Novotel Danang Premier Han River

7 night stay at the Novotel Han River

トリップアドバイザーの評価 5.0/5

kateandwaz トリップアドバイザー認証口コミ

We stayed 7 nights at the Novotel, the staff provided excellent service especially in the executive lounge. Team member Luong was fantastic at breakfast each morning. On the first day we asked for bananas and every day after that Luong brought a plate of bananas to our table along with cold hand towels. We had a great corner suite room overlooking the river with a nightly turn down service. We highly recommend this hotel.

Dear kateandwaz, Thank you very much for sharing such a thoughtful review of your 7-night stay at Novotel Danang Premier Han River. We are delighted to know that you enjoyed the excellent service provided by our team, especially in the executive lounge. We are particularly pleased to hear your kind words about Luong. His attentive gesture of bringing bananas and cold hand towels each morning is a wonderful example of the personalized care we strive to deliver. It is also great to know that you appreciated your corner suite overlooking the river and the nightly turndown service. Your recommendation means a lot to us and serves as a great encouragement for our entire team. We look forward to welcoming you back soon for another memorable stay by the Han River. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,113 件のレビュー 9.4/10 ロケーション
  • 1,722 件のレビュー 9.1/10 客室
  • 2,035 件のレビュー 9.5/10 サービス
  • 11 件のレビュー 8.6/10 インターネット
  • 731 件のレビュー 9.6/10 朝食
  • 669 件のレビュー 9.4/10 清潔さ
  • 571 件のレビュー 9.2/10 料理
  • 558 件のレビュー 9.2/10 雰囲気

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周辺の他の施設

ダナンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。