ノボテル ダナン プレミア ハンリバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,971 件のレビュー

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36 Bach Dang Street, Hai Chau District, 550000 ダナン, ベトナム

説明

ホテルのその他の情報

  • ダナン市中心部というユニークなロケーションのホテル

  • 観光名所と国際空港に簡単にアクセスできます

  • 漢江と街のパノラマビューを望むバルコニー付きの客室

  • ドラゴンブリッジの素晴らしい眺めをお楽しみいただける、柔軟で多様なダイニング＆会場オプション

  • 漢江の美しい景色を一望できるスパトリートメントでゆったりとおくつろぎください。

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテル ダナン プレミア ハンリバー

36 Bach Dang Street, Hai Chau District
550000 ダナン
ベトナム

GPS:16.077222, 108.223333

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE

「スクエア」では毎朝、種類豊富な朝食ビュッフェをお召し上がりいただけます。日没後、レストランは様変わりします。才能あるシェフがきらめくオープンキッチンでライブで調理するテーマビュッフェをおこないます。週に一度は、贅沢なシーフードの夜をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,971 件のレビュー

お客さまの声 4.0/5

Ikumi I. ご友人 - 確認済みレビュー すべて

Dear Ikumi I., Thank you very much for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our convenient location, the beautiful views, our friendly team, and your relaxing spa experience. It is especially rewarding to hear that you would recommend our hotel to others. At the same time, we sincerely apologize for the inconvenience caused by the television issue in your room and the confusion regarding the spa payment arrangement. Your comments have been shared with the relevant teams so we can improve our communication and ensure our in-room facilities are thoroughly checked before guest arrival. Thank you once again for your valuable feedback. We truly appreciate your understanding and look forward to welcoming you back to Novotel Danang Premier Han River for an even better stay. Warm regards, Tino Le Duty Manager Novotel Danang Premier Han River

お客さまの声 5.0/5

Nanako K. ご友人 - 確認済みレビュー すべて

Dear Nanako K., Thank you very much for your wonderful feedback. We are delighted to know that you had a comfortable stay and enjoyed our welcome drink. It is also a pleasure to hear that you found our hotel clean and comfortable throughout your visit. Thank you for choosing Novotel Danang Premier Han River. We truly appreciate your kind support and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Tino Le Duty Manager Novotel Danang Premier Han River

お客さまの声 4.5/5

Eri S. ビジネス - 確認済みレビュー すべて

Dear Eri S., Thank you very much for sharing your thoughtful feedback following your recent stay at Novotel Danang Premier Han River. We are delighted to know that you enjoyed the wonderful balcony view, spacious room, and the variety of breakfast offerings, as well as the relaxing experience at our spa. Your kind words are a great encouragement for our team. At the same time, we sincerely regret that the pool did not fully meet your expectations. We appreciate your comments and will share them with our operations team as part of our ongoing efforts to enhance guest satisfaction. Your impressions are invaluable to us, as they highlight both the strengths and areas where we can improve. We sincerely appreciate your trust and look forward to welcoming you back soon for another enjoyable stay by the Han River. Best Regards, Tin Nguyen (Mr.) – Front Office Manager Novotel Danang Premier Han River

お客さまの声 4.5/5

Takeshi T. カップル - 確認済みレビュー すべて

Dear Takeshi T., Thank you very much for sharing your review and giving us a score of 90 for your stay at Novotel Danang Premier Han River. We are delighted to know that your first trip to Da Nang was memorable and that you enjoyed the fireworks right from the balcony of your room. It is wonderful to hear that our team was able to accommodate your request at check-in for a room with a fireworks view, making your experience even more special. Your kind words are a great encouragement for our team to continue delivering excellent service and unforgettable moments. We sincerely look forward to welcoming you back soon for another enjoyable stay. Best Regards, Tin Nguyen (Mr.) – Front Office Manager Novotel Danang Premier Han River

お客さまの声 4.0/5

Mizuki K. 一人 - 確認済みレビュー すべて

Dear Mizuki K., Thank you very much for taking the time to share such a detailed review of your recent stay at Novotel Danang Premier Han River. We are delighted to learn that you enjoyed our breakfast, the Lounge cocktail hour, and the warm hospitality of our team members. Your kind words about the staff, particularly the Lounge team who assisted with your room changes, are truly appreciated and will be shared with them. It is rewarding to know that their efforts made a positive difference during your stay. At the same time, we sincerely apologize for the inconveniences you experienced. We regret that the air conditioning and room environment did not meet your expectations, resulting in discomfort during your stay. Please be assured that your comments regarding the room condition, air circulation, and odor concerns have been shared with our Engineering and Housekeeping teams for thorough investigation and corrective action. We are also very sorry to learn about the delay in delivering your luggage and the issue you encountered with your suitcase lock afterward. While we cannot determine what may have caused the lock malfunction, we fully understand the frustration and stress this situation created, and we sincerely apologize for the inconvenience. Additionally, we appreciate your feedback regarding the departure experience. The attentiveness of our arrival and departure service is an important part of the guest journey, and we will reinforce our service standards with the team to ensure a more seamless experience for all guests. Thank you once again for recognizing the cleanliness of the room, the quality of our facilities, and the dedication of our associates despite the challenges encountered. Your feedback is invaluable as it helps us identify opportunities for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the comfortable and flawless stay that you rightfully expect from us. Warm regards, Nga Tran (Ms.) Assistant Front Office Manager Novotel Danang Premier Han River

その他のウェブユーザーの評価

  • 861 件のレビュー 9.3/10 ロケーション
  • 1,279 件のレビュー 8.9/10 客室
  • 1,526 件のレビュー 9.2/10 サービス
  • 12 件のレビュー 9.5/10 インターネット
  • 534 件のレビュー 9.2/10 朝食
  • 472 件のレビュー 9.1/10 清潔さ
  • 424 件のレビュー 8.4/10 設備
  • 404 件のレビュー 8.8/10 雰囲気

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