ノボテル ダナン プレミア ハンリバー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,942 件のレビュー

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36 Bach Dang Street, Hai Chau District, 550000 ダナン, ベトナム

説明

ホテルのその他の情報

  • ダナン市中心部というユニークなロケーションのホテル

  • 観光名所と国際空港に簡単にアクセスできます

  • 漢江と街のパノラマビューを望むバルコニー付きの客室

  • ドラゴンブリッジの素晴らしい眺めをお楽しみいただける、柔軟で多様なダイニング＆会場オプション

  • 漢江の美しい景色を一望できるスパトリートメントでゆったりとおくつろぎください。

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

ノボテル ダナン プレミア ハンリバー

36 Bach Dang Street, Hai Chau District
550000 ダナン
ベトナム

GPS:16.077222, 108.223333

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE SQUARE

「スクエア」では毎朝、種類豊富な朝食ビュッフェをお召し上がりいただけます。日没後、レストランは様変わりします。才能あるシェフがきらめくオープンキッチンでライブで調理するテーマビュッフェをおこないます。週に一度は、贅沢なシーフードの夜をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,942 件のレビュー

お客さまの声 4.5/5

Eri S. ビジネス - 確認済みレビュー すべて

Dear Eri S., Thank you very much for sharing your thoughtful feedback following your recent stay at Novotel Danang Premier Han River. We are delighted to know that you enjoyed the wonderful balcony view, spacious room, and the variety of breakfast offerings, as well as the relaxing experience at our spa. Your kind words are a great encouragement for our team. At the same time, we sincerely regret that the pool did not fully meet your expectations. We appreciate your comments and will share them with our operations team as part of our ongoing efforts to enhance guest satisfaction. Your impressions are invaluable to us, as they highlight both the strengths and areas where we can improve. We sincerely appreciate your trust and look forward to welcoming you back soon for another enjoyable stay by the Han River. Best Regards, Tin Nguyen (Mr.) – Front Office Manager Novotel Danang Premier Han River

お客さまの声 4.5/5

Takeshi T. カップル - 確認済みレビュー すべて

Dear Takeshi T., Thank you very much for sharing your review and giving us a score of 90 for your stay at Novotel Danang Premier Han River. We are delighted to know that your first trip to Da Nang was memorable and that you enjoyed the fireworks right from the balcony of your room. It is wonderful to hear that our team was able to accommodate your request at check-in for a room with a fireworks view, making your experience even more special. Your kind words are a great encouragement for our team to continue delivering excellent service and unforgettable moments. We sincerely look forward to welcoming you back soon for another enjoyable stay. Best Regards, Tin Nguyen (Mr.) – Front Office Manager Novotel Danang Premier Han River

お客さまの声 4.0/5

Mizuki K. 一人 - 確認済みレビュー すべて

Dear Mizuki K., Thank you very much for taking the time to share such a detailed review of your recent stay at Novotel Danang Premier Han River. We are delighted to learn that you enjoyed our breakfast, the Lounge cocktail hour, and the warm hospitality of our team members. Your kind words about the staff, particularly the Lounge team who assisted with your room changes, are truly appreciated and will be shared with them. It is rewarding to know that their efforts made a positive difference during your stay. At the same time, we sincerely apologize for the inconveniences you experienced. We regret that the air conditioning and room environment did not meet your expectations, resulting in discomfort during your stay. Please be assured that your comments regarding the room condition, air circulation, and odor concerns have been shared with our Engineering and Housekeeping teams for thorough investigation and corrective action. We are also very sorry to learn about the delay in delivering your luggage and the issue you encountered with your suitcase lock afterward. While we cannot determine what may have caused the lock malfunction, we fully understand the frustration and stress this situation created, and we sincerely apologize for the inconvenience. Additionally, we appreciate your feedback regarding the departure experience. The attentiveness of our arrival and departure service is an important part of the guest journey, and we will reinforce our service standards with the team to ensure a more seamless experience for all guests. Thank you once again for recognizing the cleanliness of the room, the quality of our facilities, and the dedication of our associates despite the challenges encountered. Your feedback is invaluable as it helps us identify opportunities for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the comfortable and flawless stay that you rightfully expect from us. Warm regards, Nga Tran (Ms.) Assistant Front Office Manager Novotel Danang Premier Han River

お客さまの声 4.5/5

Kosuke T. カップル - 確認済みレビュー すべて

Dear Kosuke T., Thank you very much for sharing your wonderful feedback. We are truly delighted to know that you enjoyed the fireworks and that the view from your room made your stay even more special. It is also heartwarming to hear that the honeymoon surprise was a memorable highlight of your visit. Creating such meaningful and memorable moments for our guests is always our greatest pleasure. Your kind words are deeply appreciated by our entire team, and they serve as a great motivation for us to continue delivering exceptional experiences. We sincerely hope to have the pleasure of welcoming you back again in the near future for another unforgettable stay. Warm regards, Tino Le Duty Manager Novotel Danang Premier Han River

お客さまの声 4.5/5

Miyuki S. ご友人 - 確認済みレビュー すべて

Dear Miyuki S., Thank you very much for sharing your detailed and thoughtful feedback following your first trip to Da Nang and your stay at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed our excellent location and the stunning views from your room, especially from your Corner Suite with its terrace overlooking the Han River and Dragon Bridge. It is also wonderful to know that you found the room clean and comfortable, and that our housekeeping team maintained a high standard throughout your stay. We truly appreciate your kind comments regarding our staff. We are especially pleased that our reception team was able to assist promptly with your misplaced mobile code and that you felt well supported upon your return. Your recognition will be shared with the team, as it is a great encouragement for everyone involved. We are also glad to know that the extra bed was arranged to your satisfaction and that your stay was comfortable for you and your travel companions. It is rewarding to hear that you enjoyed the Premier Lounge access and the variety of our breakfast offerings, even during busy periods, and that service remained smooth without waiting time. Thank you once again for choosing Novotel Danang Premier Han River. We truly appreciate your kind words and look forward to welcoming you back again next year for another memorable stay. Warm regards, Nga Tran (Ms.) Assistant Front Office Manager Novotel Danang Premier Han River

その他のウェブユーザーの評価

  • 861 件のレビュー 9.3/10 ロケーション
  • 1,241 件のレビュー 9/10 客室
  • 1,491 件のレビュー 9.2/10 サービス
  • 13 件のレビュー 9.7/10 インターネット
  • 525 件のレビュー 9.3/10 朝食
  • 454 件のレビュー 9.3/10 清潔さ
  • 415 件のレビュー 8.3/10 設備
  • 383 件のレビュー 8.7/10 雰囲気

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