Grand Mercure Bandung Setiabudi 5성

고객 평점 (ALL 평가) 4.6/5 665 리뷰

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Grand Mercure Bandung Setiabudi - Image 2
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호텔설명

호텔 추가 정보

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

숙박

호텔 위치

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
인도네시아

GPS:-6.85478, 107.595374

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  665 리뷰

TripAdvisor 평가  4.7/5  3,602 리뷰

always come back again and again

트립어드바이저 평점 5.0/5

Lucky N 가족 - TripAdvisor 인증 리뷰

It's always an unforgettable vacation when you stay at the Grand Mercure Bandung Setiabudi with your family. Clean rooms, delicious food, friendly staff, and a warm swimming pool that always tempts the kids to play in the water makes our family always come back again and again

Dear Mr. Lucky, Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Such a pleasant stay!

트립어드바이저 평점 5.0/5

Winona S TripAdvisor 인증 리뷰

The elegant lobby design, I stay in the junior suite room, it's spacious, cozy, artistic & warm. View in the pool, it's really nice! The f&b in Kepler sky lounge was so delicious and the ambience was comfortable and suitable for dinner with both family and partner. The swimming pool is warm and some spots are great for pictures. The facilities are also complete from the kids club, the gym area, the spa to the area games. Definitely a spot worth coming back to! ❤️

Dear Mrs. Winona, We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. I am so glad to hear that your stay was wonderful and nothing was missing for a perfect holiday. Hope it will not be too long before we get a chance to welcoming you back for another wonderful holiday at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

it was amazing. delightful

트립어드바이저 평점 5.0/5

anha n TripAdvisor 인증 리뷰

kalau ke Bandung ga pernah skip nginep di Mercure Setiabudi. di bantuin sm mbak Stephanie, so helpful & very comfy! love it

Kepada Bapak Anhan yang terhormat, Terimakasih atas kepercayaan Bapak telah memilih hotel kami sebagai tempat tinggal Bapak selama masa tinggal di Bandung. Senang mengetahui bahwa Bapak selalu memilih menginap di Grand Mercure Bandung Setiabudi. Kami telah memberitahukan pujian dari Bapak kepada tim kami; Sdri. Stephanie. Sekali lagi terima kasih karena Bapak telah merekomendasikan hotel kami kepada tamu lainnya, dan kami berharap kunjungan Bapak yang kelima akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Engkun Kurnia General Manager

Truly Five-Star Hospitality in the Hills of Bandung

트립어드바이저 평점 5.0/5

MiftahF TripAdvisor 인증 리뷰

I had a truly memorable stay with my family during the Idul Adha holiday at Grand Mercure Bandung Setiabudi. We booked a 3-night stay in a Deluxe Room and were pleasantly surprised with an upgrade to a Deluxe Room with Balcony upon check-in. Prior to our arrival, I contacted the hotel to help us prepare a small surprise for our son’s 5th birthday on June 9. I was impressed by the warm response and thoughtful execution by the Guest Relations team, particularly Jeje and Anggit. Our room was decorated with towel origami, flower petals, and a birthday message on the mirror. We were also treated to a slice of delicious chocolate cake, along with a personalized welcome note from Mr. Engkun Kurnia, the General Manager, added a heartful touch. My son was thrilled—he couldn’t wait to eat the cake and was especially excited to swim in the heated pool. The room itself was clean, spacious, and modern, with ample space for our family of four. Each morning, I used the hotel’s well-equipped gym, and we particularly enjoyed the cool, refreshing air due to the hotel’s location at a higher elevation. One standout feature that exceeded our expectations was the complimentary afternoon tea service delivered to our room daily between 4 and 5 PM—a refined detail more commonly found in high-end international hotels. We also received vouchers for afternoon tea at the restaurant, though we only had the chance to use them once because we were out exploring the city. I also redeemed my welcome drink voucher for a glass of dragon fruit juice, and it was delicious. The staff member who assisted me was very friendly and took the time to patiently explain the drink options available. These small touches of hospitality were consistently seen throughout our stay. Another positive note was the basement parking facility. Even though the hotel was quite busy over the weekend, the large parking area ensured we always found a spot. It was convenient, secure, and easy to access. The staff were incredibly helpful and responsive to our requests. Whether it was utensils for takeout food, an extra towel for the kids, an iron and ironing board for my wife, or a late checkout request up to 3 PM, everything was handled with professionalism and warmth. It’s this level of attention that really makes a difference—and why we loved this hotel. The only consideration is traffic: since the hotel is located on the main route to Lembang, a popular destination for domestic travelers, traffic can get quite heavy after 10 AM. I recommend planning your daily itinerary accordingly to avoid peak congestion. Overall, this was a warm, welcoming, and well-rounded experience for our family. We’re already looking forward to returning on our next visit to Bandung.

Dear Mr. Miftah, Thank you for sharing such a great feedback on this site. It is pleasing to read that our team were able to delight you and your family and make your stay filled with great memories. Of course you deserved nothing less on this such a special trip. I had passed your so kind words about service to Ms. Jeje, Anggit and Mr. Agin, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really look forward to welcoming you back home in the near future. Yours sincerely, Engkun Kurnia General Manager

Wonderful Family Stay with Excellent Service and Great Breakfast

트립어드바이저 평점 5.0/5

Jejaka P 가족 - TripAdvisor 인증 리뷰

We stayed at Grand Mercure Bandung Setiabudi from 31 May to 4 June and had an amazing experience. Our family booked a total of 4 rooms — 2 suites and 2 lagoon rooms — and we thoroughly enjoyed every moment. The service throughout our stay was excellent. Special thanks to Ikmal from Reservations for assisting with our bookings and ensuring everything went smoothly. The breakfast spread was generous, delicious, and offered a wide variety each morning — a great start to our days in Bandung. The hotel ambiance, facilities, and warm hospitality made our family trip truly memorable. We’ll definitely be coming back on our next visit to Bandung!

Dear Mr. Jejaka, Your comment says it all. Thank you for the awesome review. It is indeed our accomplishment to be able to make your stay memorable. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. I will be happy to meet you in the near future and be assured that I will pass your so kind words about service to all our team. Once again, thank you for your trust in us and for recommending our hotel to other travelers. We look forward to welcoming you back very soon. Yours Sincerely, Engkun Kurnia General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 165 리뷰 8.4/10 위치
  • 755 리뷰 9/10 객실
  • 959 리뷰 9.5/10 서비스
  • 10 리뷰 7.5/10 인터넷 가격
  • 782 리뷰 9.3/10 레스토랑
  • 445 리뷰 9.1/10 편의 시설
  • 425 리뷰 8.9/10 조식
  • 403 리뷰 9.2/10 청결도

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