Novotel Bandung 4성

고객 평점 (ALL 평가) 4.7/5 1,379 리뷰

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호텔설명

호텔 추가 정보

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,379 리뷰

TripAdvisor 평가  4.0/5  1,592 리뷰

2023으뜸 시설

Very recommended hotel

트립어드바이저 평점 5.0/5

rezasC5571UQ TripAdvisor 인증 리뷰

The room is quite spacious with a good view. Staff are friendly and helpfull. Bfast is nice with many options including 'the jamu'. Thanks for mas Yuli, the bellboy with his smiling face and helpfull kindness. Will definetely comeback to this hotel on my next trip to Bandung

Dear Mr. Reza, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

직원은 매우 친절하고, 조식도 괜찮아요.

고객 평점 4.0/5

Kimmiran 가족 - 전체(All) 통지 확인

창문이 안열렸던것같아서 좀 아쉬웠어요. 직원은 친절하고, 전제적으로 좋았어요.

Dear Ms. Miran Kim, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

Not a staycation hotel friendly.. the service was so poor.

트립어드바이저 평점 1.0/5

Desy S TripAdvisor 인증 리뷰

So many bad experiences here : 1. The bathroom is dirty please see my photos 2. The baby crib was so bad is not proper to sleep in 3. This is not baby friendly room not suggested to bring your kids here. The bed has sharp elbow tip that can injured anyone who pass throught it 4. Can't borrow eating utensils even for baby's eating needs 5. The receptionist hung up on the phone (ms egha) more than once because she didn't want to connect to the manager and lied that the manager hadn't arrived yet. When I went down to the lobby, it turned out that the manager (mr Arhi) was already there and I complained about borrowing eating utensils for my baby and they were given them. I was stayed on 31 march 2024 on room no 404 under name Danny W.

Dear Mr. Danny W, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Siswanto Room Division Manager

helpful staff

트립어드바이저 평점 4.0/5

Flowercitybandung 비즈니스 - TripAdvisor 인증 리뷰

helpfulness staff is always be a good point when i visit a hotel and i find it here. however i should make review for the restaurant floor. it looks filthy, it makes me sad because this place used to be our fave place to stay. hope the team can make improvements for this subject. thank you joyceline and the receptionist for helping me today

Dear Ms. Flowercitybandung, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Exceptional Stay at Novotel Bandung: A Perfect Blend of Hospitality and Cleanliness!

트립어드바이저 평점 5.0/5

Dwi S TripAdvisor 인증 리뷰

We had an amazing experience staying at Novotel Bandung! The staff was exceptionally helpful and friendly from the bellman and reception when I check in and out especially Mas Habib (sorry I forgot the rest of the name) adding a personal touch to my stay. The cleanliness of the facilities was truly wonderful, creating a comfortable and inviting atmosphere. My spouse and I thoroughly enjoyed our time there and we’re already looking forward to coming back. Novotel Bandung has set a high standard for hospitality!

Dear Mr. Dwi, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Room Division Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 276 리뷰 9.2/10 위치
  • 980 리뷰 8.6/10 객실
  • 1,127 리뷰 9.3/10 서비스
  • 19 리뷰 8.5/10 인터넷 가격
  • 812 리뷰 9.1/10 레스토랑
  • 498 리뷰 8.5/10 청결도
  • 444 리뷰 9/10 조식
  • 308 리뷰 8.6/10 안락함

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