Mercure Melbourne Albert Park 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 1.861 opiniones

Mejor precio
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Mercure Melbourne Albert Park - Image 1
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Mercure Melbourne Albert Park - Image 4
65 Queens Road, 3004 MELBOURNE, Australia

Descripción

Extras del hotel

  • Acceda al Pullman Conference & Events Centre con 32 impresionantes espacios para eventos

  • Siéntase tranquilo con el acceso gratuito a la teleconsulta con tratamiento médico AXA

  • Aparcacoches y aparcamiento seguro subterráneo disponible

  • Cerca de la playa de St Kilda, mercados de comida y Chapel Street para compras y gastronomía

  • Preciosa ubicación junto al lago, a solo 10 minutos del distrito de negocios de Melbourne

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Localización del hotel

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Teléfono
Fax +61 3 9521 3111

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

ATRIUM BAR AND LOUNGE

El bar y lounge Atrium es el lugar idóneo en Albert Park para tomar una copa después del trabajo o comer algo con los amigos. Disfrute de un fantástico entorno con una impresionante selección de bebidas, cócteles y aperitivos.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.8/5  1.861 opiniones

Valoración de TripAdvisor  3.7/5  921 opiniones

Awful experience

Nota de Tripadvisor 1.0/5

K S Valoración certificada de TripAdvisor

We had a very unpleasant trip - the aircon in our room initially did not work, and then started pumping a horrible chemical smell into our room. It was very unpleasant and staff were unhelpful. We were eventually moved rooms at midnight. Overall, the service was very poor - the value for money is terrible, as there don't seem to be enough staff to look after the high volume of guests, and the internal systems are useless (it took almost 3 hours for anyone to respond to requests, we were consistently hung up on by the front desk, and amenities like the iron etc were broken and never replaced). Additionally, we attempted to book room service, but it was never delivered and I am still (almost two weeks later) chasing a refund. It is REALLY hard to find assistance, with calls and emails both unanswered.

Big Name - little service

Nota de Tripadvisor 2.0/5

bernadettehare Valoración certificada de TripAdvisor

Rooms not up to standard even though we were promised excellent service. When entering room it was not cleaned, rubbish still in bin, a shower cap was on the smoke detector assuming this was done by the previous occupier. Window not sealed therefore we could hear the traffic as if we were literally on the street . There is more and finally they made up by giving us 50 percent off the dinner meal and we are glad they did cause the meal was suitable for a 3 year old !! The portions were next to nothing ! I cannot explain how dissatisfied and disappointing this stay was !

Do not stay at this hotel

Nota de Tripadvisor 1.0/5

LisaO2472 Valoración certificada de TripAdvisor

Do not stay at this hotel under any circumstance. We booked a room in this hotel and we were given a room that would not be fit for 1 star Hotel. Lots of works happening in hotel and parts are like a building site. We requested the king room which we had booked. After about 10 mins receptionist said she had a queen room if we would like to see. It was 12 at night. We had no choice. No apology was given. We were given vouchers for brekafast and told that we would get breakfast on hotel. We ended up paying 50 dollars for breakfast. Pool was not supervised. Kids were in and out of steam room and jacuzzi.

Very average - service not great

Nota de Tripadvisor 3.0/5

554nickt De negocios - Valoración certificada de TripAdvisor

Stayed for business meetings and overall service was disappointing, not helpful, most things don’t work or seem to much trouble to sort out both from a room and also meeting perspective Room very basic and breakfast was average at best with most things running out, coffee machines broken and food quality fairly poor Also by a main road so when using meeting rooms noise is quite off putting and makes hearing people more difficult than it should be

The functions

Nota de Tripadvisor 5.0/5

AlanC2238 Con amigos - Valoración certificada de TripAdvisor

I really enjoyed the stay with many friends at the functions that I attended. My room was incredibly good sleeping upstairs and enjoying the comfort of downstairs. The bed was very good and comfortable. I enjoyed the stay.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 580 opiniones 8.4/10 Ubicación
  • 1.339 opiniones 4.9/10 Habitación
  • 1.108 opiniones 7.1/10 Servicio
  • 50 opiniones 2.3/10 Internet
  • 612 opiniones 5/10 Comodidad
  • 466 opiniones 4.7/10 Limpieza
  • 327 opiniones 3.9/10 Ambiente
  • 273 opiniones 7.8/10 Desayuno

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Nuestros establecimientos cercanos

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Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.