Mercure Melbourne Albert Park 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.9/5 2.333 opiniones

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Descripción

Extras del hotel

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

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Localización del hotel

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

WINDOWS RESTAURANT

Con pintorescas vistas al Lago Albert Park el restaurante Windows de Melbourne ofrece un relajado entorno y un extenso menú de especialidades de cocina australiana moderna. Abierto todos los días para desayunos gourmet tipo bufé y para cenas a la carta.

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Más información

Clasificación de ALL  3.9/5  2.333 opiniones

Valoración de TripAdvisor  3.5/5  913 opiniones

Stay in a Pullman room if you can

Nota de Tripadvisor 3.0/5

Beachbabe71 De negocios - Valoración certificada de TripAdvisor

The hotel is in the same building as the Pullman. I was here for a conference and many of my colleagues had Pullman rooms which were very pleasant and nicely refurbished. I was designated a room in the Mercure section of the hotel which was very disappointing. Decor was extremely old and dated, carpet was worn, paint on window ledge was peeling, the room was dark and the view was over a depressing courtyard area. On the plus side, the bed was reasonably comfortable, the room was clean and the staff were friendly. Also the coffee in the hotel is bad. Better to walk to a nearby café if you want a decent coffee.

Please PLEASE avoid this …. Hotel?! If you can!

Nota de Tripadvisor 1.0/5

peterfpatrick En familia - Valoración certificada de TripAdvisor

Don’t be fooled by the facade or the foyer, it goes downhill from here faster than lead balloon!! $600 for 2 nights, $50 parking AND an out of pocket $100 bond! No air conditioning so far in the three hours here, and a rock band playing live in the hotel that sounds like it is in the room next door! Not to mention being located in the fourth floor!! No air conditioning due to an alarm earlier on in the day and ongoing investigation has lead to ALL climate control to be shut off and cooling stopped! Would have been helpful to be informed of these issues on check in. When calling up about an ETA as it is like the Sahara in the room, a curt response of we are looking into it and being hung upon was the reply! In the room there is what seems to be blood stains, yes, BLOOD STAINS on the wall, skirting boards coming away from the wall, holes with random dowels in them, bed frames scratched to all hell, tile sin the bathroom coming away from the wall sheeting and other small issues that make this room a $120 stay at best! Would have to be the poorest example of a Mercure/Accor facility known!! See the photos to support my review and avoid this place.

Great conference stay, older section of the hotel.

Nota de Tripadvisor 4.0/5

BioMedic17 De negocios - Valoración certificada de TripAdvisor

I had a nice stay at the Mercure while attending a conference over a long weekend. The rooms where a little dated but otherwise comfortable. Things were appropriately cleaned and maintained. I enjoyed the pool and sauna shared with the Pullman, and the included breakfast was quite good with a lot of options. I'm taking of a few points for services as the check in process was agonisingly slow, there appeared to be computer problems or an outdated system that took upwards of ten mintues to process each guest. I was stuck in a line for a while as there was only one agent working the desk. Overall an enjoyable stay, the conference facilities and catering were very good.

Two day to the Big Smoke!

Nota de Tripadvisor 5.0/5

travellerGosford En pareja - Valoración certificada de TripAdvisor

From check in to check out the service was first class. The meals were very much appreciated and enjoyable.

You are not welcome if you don’t drink.

Nota de Tripadvisor 3.0/5

mattsQ3470KW En familia - Valoración certificada de TripAdvisor

Stayed at the Pullman/Mercure Albert Park for the Aus F1 GP. A very busy time for the hotel but the basics worked well, good check in, no wait for bfast etc. The hotel is F1 themed over the GP weekend with activations which aid the excitement, in the evenings when you return from the race they have some cocktail events which is a nice gesture as you are paying x3/x4 and up on the normal daily rate to stay during the F1 weekend. This part however is only aimed at those who drink alcohol and the manager on duty is not prepared to involve those unable to drink. I had a back operation 4 weeks ago and cannot drink alcohol due to my meds. The first evening (Friday)I arrived was a cocktail master class. I entered the area and was offered a canapé, check, unfortunatelyI can’t eat gluten but that’s fine. I then asked about any non alcoholic drink. None available, okay I am not paying fair enough, on the table I see another tray of hand outs that were bocconcini and water melon, yay somethingI can have. So I asked the Gent in charge, sorry I don’t drink but may I have a one of those? I was surprised when he said, “No, those are only for the masterclass (the name of the event). He knew I could not drink, I did not feel a need to explain every other Canapé contained gluten. I left as was made unwelcome. Any way Saturday I get back and there is another promo, advertised as dilmah and some other brand I don’t know. I’ll give them another chance…So I join the queue. A waiter offers a canapé, I can’t eat it, not the hotels fault, the gluten things not easy to cater for and I don’t expect it. , but I ask him, can I have the drink being mixed with out the alcohol as I don’t want to stand in line for nothing. He says I am sure you can but I’ll ask. Poor guy comes back to me and sheepishly says sorry the Manager says “No”. I left again. I am an Accor member, feedback is that your event did the opposite of inspiring loyalty. I am okay that you give away what ever you want it is your right. I was surprised if I don’t drink as a guest I am not welcome to the other things on offer. I’d still recommend you stay in the hotel during the F1 weekend as it is fantastic to stay so close and you might get a track view. The staff in the restaurant are lovely.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 689 opiniones 8.2/10 Ubicación
  • 1.564 opiniones 5.3/10 Habitación
  • 1.247 opiniones 7.7/10 Servicio
  • 55 opiniones 3.1/10 Internet
  • 689 opiniones 5.6/10 Comodidad
  • 607 opiniones 4.9/10 Limpieza
  • 378 opiniones 4.4/10 Ambiente
  • 337 opiniones 7.6/10 Desayuno

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