Ки Уэст Сьютс Мельбурн 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 2 190

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Описание

Особенности отеля

  • Вы в безопасности с услугой бесплатной медицинской телеконсультации, предоставляемой AXA

  • Апарт-отель в центре Мельбурна с потрясающим видом на город

  • 15-метровый великолепный лечебный бассейн с водой, обогащенной магнием

  • Круглосуточная стойка регистрации и крытая охраняемая автостоянка

Наши номера

Люкс

Люкс Superior: 1 спальня, большая 2-сп. или королевская кровать, эт. 5-10, кухня, балкон

  • 3 чел. максимум
  • 52 / 559 sq ft
  • Постель 1 x Двуспальные диваны-кровати и 1 x Двуспальные кровати (queen)
  • Плюсы размещения: Балкон

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Расположение отеля

Ки Уэст Сьютс Мельбурн

26 Southgate Avenue, Southbank
3006 МЕЛЬБУРН
Австралия

GPS:-37.820398, 144.96709

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

JARRAH BREAKFAST

Ресторан Jarrah предлагает гостям завтрак в стиле кафе

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 2 190

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 527

Good stay, great views, more hotel card keys please

Примечание: Tripadvisor 5.0/5

pbz100 Семьи - Реальные отзывы TripAdvisor

Nights stayed: 5 Room type: 3 bedroom, 2 bath premium apartment What we liked: - View from the apartment of Flinders Street Station and Yarra river was great! - Accor Platinum benefits of breakfast and welcome drinks were honoured. - Loved that coffee was made on the spot by a barista for breakfast and not the typical coffee machine you find at hotels Overall a good stay but I just have a feedback on the room cards: - To access the rooms, we were given 2 sets of access cards. Basically, the hotel could only give each apartment 2 cards (to access the lobby doors and lifts) for security reasons. While i appreciate the intention, I don’t understand how does restricting guests to only 2 sets of keys help with security. For context, we booked a 3 bedroom apartment where one could easily expect 6 guests. Having only 2 sets of keys for 6 guests was just inconvenient and an uncommon practice.

Family holiday 2024

Примечание: Tripadvisor 4.0/5

Jack S Семьи - Реальные отзывы TripAdvisor

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

Примечание: Tripadvisor 2.0/5

mrschapman1978 Реальные отзывы TripAdvisor

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

Genuine and compassionate service

Примечание: Tripadvisor 5.0/5

Jake C Деловые путешественники - Реальные отзывы TripAdvisor

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Thanks Jake, we appreciate the review and the feedback and your compliments will be shared with the team.

Always consistently Great

Примечание: Tripadvisor 5.0/5

Sharon N Couples - Реальные отзывы TripAdvisor

Another great stay at Quay West Suites Melbourne. Good facilities and in a fabulous position to enjoy all that Melbourne offers. Easy access to trams, trains, river and shops. Staff are friendly and give great service.

Thanks Sharon, so fabulous to see you and Richard, we are pleased you enjoyed another stay

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Другие интернет-пользователи оценили наш отель

  • 993 Отзывов 9.7/10 Расположение
  • 1 232 Отзывов 8.9/10 Номер
  • 1 291 Отзывов 9.5/10 Сервис
  • 16 Отзывов 4/10 Интернет
  • 475 Отзывов 8.5/10 Комфорт
  • 414 Отзывов 8.7/10 Завтрак
  • 335 Отзывов 8.8/10 Чистота
  • 279 Отзывов 8.5/10 Удобства

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