The Sebel Sydney Chatswood 4,5 estrelas

Nota clientes Avis (Classificação ALL) 3.5/5 570 comentários

The Sebel Sydney Chatswood - Image 1
The Sebel Sydney Chatswood - Image 2
The Sebel Sydney Chatswood - Image 3
The Sebel Sydney Chatswood - Image 4


Hotel aprovado por ALLSAFE

Extras do hotel

  • Espaços elegantes para conferências

  • Piscina de água mineral aquecida

  • Ginásio

  • Situado no coração de Chatswood, a um passo das principais áreas comerciais e de restauração

  • Todos os apartamentos são espaçosos e incluem varanda

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers


Localização do hotel

The Sebel Sydney Chatswood

37 Victor Street

GPS:-33.797508, 151.182532

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Salas de reunião
  • Propriedade 100% não fumadores

Café da manhã

Foto não contratual

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL  3.5/5  570 comentários

Classificação do TripAdvisor  4.0/5  371 comentários

Worst experience - honesty is best policy

Nota Tripadvisor 1.0/5

Craig B Avaliação com certificação TripAdvisor

Booking Sebel Chatswood as a quick resting place overnight was a nightmare. Turning up to our room not ready at 8pm. Fabian at front desk was not pleasant to deal with. So rude/unhelpful. When speaking with Manager later, she said he gave us incorrect information and that our room was ready at 6pm- Therefore I feel Fabian preferred to argue with us than try resolve the issue, and everything he responded with was ' I am not at liberty to say', We even mentioned if the room was not ready, we didnt mind, but we need to store our bags to drop a family member off at the airport, we just wanted an estimated time it would be ready. 'I am not at liberty to say' was a cop out - The manager (I didnt get her name) was lovely to deal with once we returned from the airport, and apologised for the way we were talked too. Although we got free parking for the inconvenience caused, the hotel room we were in, the carpet looked extremely unclean/stained/rippled, however at that point and time, we gave up, we just needed a sleep after such a long day travelling. I can only assume, they had to clean the room quickly for us to get into it, but without being able to get a straight up answer - I dont know why Fabian had to be so argumentative

Horrible and dirty hotel apartments

Nota Tripadvisor 2.0/5

Wajeeha K Avaliação com certificação TripAdvisor

Horrible *hotel apartment rooms* with extreme dust, poor and shabby carpeting, dusty air vents, unhygienic and used blankets, poor kitchen hygiene. Do not recommend this hotel to anyone . Not worth it.

Hello 360wajeehak, Thank you for taking the time to tell us about your experience at the The Sebel Sydney Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our Housekeeping team to address the issues you have described and prevent future occurrence. I am very sorry that we let you down, this is not the level of service and excellent that we strive for. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Great hotel, a little far out of city but regular trains nearby

Nota Tripadvisor 4.0/5

longs247 Avaliação com certificação TripAdvisor

Lovely place, apartment was fab. Kitchen oven wasn’t working properly and didn’t get fixed whilst we were there for a week but we ate out mostly anyway. Great shopping centre opposite and supermarket close by. Not many restaurants to choose from unless you like Chinese. Train station very close. A bit too far out from Sydney centre but trains run regularly.

Hello Longs247, Thank you for taking the time to review your recent stay with us. I am thrilled to hear that you enjoyed your time with us, including the apartment and our convenient location. I am deeply sorry that the oven did not work during your stay, and this was not fixed for you. Please know that your feedback is appreciated and as without it we are unable to make the changes necessary to be continuously improving our guest experience. We hope to welcome you again in the future!


Nota Tripadvisor 1.0/5

Tara F Negócios - Avaliação com certificação TripAdvisor

Dirty and shabby. Cancellation policy is a joke. Manager tried to justify that their rooms are clean. The photos speak for themselves. Was meant to stay for a week. Could not last for more than a night. Worst sleep ever. Visibly dusty. I was wheezing by morning due to allergies. Chap at reception tried the best he could to find a replacement room. On inspection, it was equally dirty. Never staying here again.

Hello Tara, Thank you for taking the time to review your recent stay with us. I am deeply sorry that we let you down, however please know the staff did everything in their power to assist you with the issues you experienced during your stay. We have passed your feedback on to our housekeeping department for them to understand the impact they had on your stay and for them to make the changes necessary to ensure we do not experience similar issues in the future. Our rooms are aged however we are currently undergoing a soft refurbishment program to modernise them. Your feedback is important as it lets us know where we can make the improvements necessary to ensure we deliver the best guest service possible.

Localização ótima para Compras

Nota Tripadvisor 4.0/5

k_siag Negócios - Avaliação com certificação TripAdvisor

Hotel muito bem servido de locais ao redor para compras, serviços, diversão e gastronomia. Estação de trem ao lado, muito fácil locomoção. Quartos são apartamentos grandes e confortáveis. Café da manhã é servido no quarto. Fantástico!

Hello Kesia G Thank for your wonderful review we really appreciate you taking the time to tell us all about your experience. It was lovely to know you enjoyed out great location with all the shops, restaurants and the train close by. Hope you have the opportunity to come back to Australia and visit us. Kind regards Sandra Crisafi General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 342 comentários 9.3/10 Localização
  • 569 comentários 5/10 Quarto
  • 380 comentários 6/10 Serviço
  • 26 comentários 3.1/10 Internet
  • 265 comentários 2.4/10 Limpeza
  • 143 comentários 3/10 Comodidades
  • 128 comentários 2.6/10 Atmosfera
  • 62 comentários 3.3/10 Comida

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