The Sebel Maroochydore 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 377 görüş

En iyi fiyat
garantisi
The Sebel Maroochydore - Image 1
The Sebel Maroochydore - Image 2
The Sebel Maroochydore - Image 3
The Sebel Maroochydore - Image 4
20 Aerodrome Road, 4558 MAROOCHYDORE, Australia

Açıklama

Otel ekstraları

  • Cool off by splashing around in our 25-meter outdoor swimming pool, or children's pool

  • Driving to us? We offer complimentary on-site parking for your convenience

  • We offer a self-service business centre with fax, copy and print facilities

  • We are positioned close to gorgeous beaches, restaurants, public transport and shopping!

  • Host your next conference or event in the Spacious Maroochy Room, the perfect seaside venue

Konaklama olanaklarımız

Çatı katı

2 Bedroom Ocean View Penthouse Apartment

  • 5 kişi maks.
  • 200 m² / 2152 sq ft
  • Şilte 2 x Tek kişilik yataklar ve 1 x Queen yataklar
  • Manzara: Okyanus/Deniz manzarası
  • Konaklama ekstraları: Balkon veya Teras

Take advantage of our Flight + Hotel offers

Discover
Discover

Otelin konumu

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

GPS:-26.661959, 153.103

Telefon
Faks +61 7 5479 8100

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Wi-Fi
  • Klima
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

Yüzme havuzu

Dive into this waterfront hotel's 25-meter outdoor swimming pool with children's pool or relax the day away in the steam room.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  377 görüş

TripAdvisor Derecesi  4.0/5  484 görüş

Beware of rude staff!

Tripadvisor puanı 1.0/5

David D TripAdvisor onaylı yorum

Never in my life have I had to deal with a staff member so rude. There were multiple occasions where the front desk worker Olivia was unprofessional and dismissive, offering absolutely no help when we were locked out of our apartment and again when a belonging of mine went missing. Her manner was abrupt & argumentative from the get go. At one point she actually raised her palm up to cut me off whilst I was expressing my concerns and was constantly talking over me. I have never felt so belittled in my life. Her interpersonal skills are absolutely atrocious and I am still struggling to comprehend how a person this hostile could be employed by the hotel. I would not recommend that anyone stays here.

Dear David, Thank you for your feedback. I’d like to clarify that your booking was made through Airbnb, not directly with The Sebel Maroochydore. While we do our best to assist all guests, including those of external platforms, we must ensure fair treatment for our team. In this instance, it appears the situation escalated due to language directed at a team member, which understandably caused her to become defensive. While I regret that the interaction became unpleasant, our team is expected to uphold mutual respect, even in challenging circumstances. If you wish to discuss this further, I welcome you to contact me directly at 07 5479 8000. Regarding your missing 'mail' I would recommend following up with the couriers to determine if the item has been returned. Wishing you a pleasant festive season and a joyful New Year. Kind regards, Penny Nordheim

DO NOT STAY

Tripadvisor puanı 2.0/5

Steven D TripAdvisor onaylı yorum

At the present times 2024 December The Sebel Maroochydore has No Pool it is a construction zone. It will be this way until April 2025 . The jack hammer is deafening every day. DO NOT STAY HERE. After work is complete it will be okay but for the next 5 months do yourself a favour and go somewhere else.

Hi Steve, I will mention that you are a RESIDENT here at the hotel and NOT a Hotel Guest. If you have issues with the ongoing works which you were made aware of, please contact the Body Corporate Managers. Many Thanks Penny

Great location

Tripadvisor puanı 4.0/5

davidreneeo Couples - TripAdvisor onaylı yorum

Lovely hotel that is located just across the road from Noosa Beach right on Hastings. The fantastic shopping district many bars, restaurants and cafés are a foodies delight lovely staff. Great location. Rooms are clean and tidy. Wonderful place to stay while visiting Noosa.

Dear David Renee O, Thank you for taking the time to share your wonderful review of The Sebel Maroochydore! We're delighted to hear that you enjoyed our great location, clean and tidy rooms, and the vibrant dining and shopping options in the area. Our team strives to provide exceptional service, and it's fantastic to know our lovely staff made your stay even more enjoyable. We’re thrilled you had a wonderful time and found our hotel a perfect base for your Noosa visit. We hope to welcome you back soon for another memorable stay! Warm regards, Penelope Nordheim The Sebel Maroochydore

Very Comfortable

Tripadvisor puanı 5.0/5

John V TripAdvisor onaylı yorum

It seems from previous reviews that the standard of apartments in this block vary greatly. Many if not all are privately owned hence the difference. As it happens we had a very clean. comfortable apartment on the 6th floor for a week. I think the floorplan of most of the apartments is much the same with 2 bedrooms, two bathrooms, lounge and balcony. Our apartment had a very comfortable king size bed in one bedroom and a queen size bed in the other together with an en-suite bathroom. The kitchen / lounge area had a very good sized fridge, microwave and dishwasher. A large 65" TV in the lounge and a smaller TV in one of the bedrooms. They all had access to the various streaming services but for the paid services like Netflix you needed you own logon. The ABC and SBS services were available. The lounge furniture was good, the couch, lounge chairs and dining table were comfortable. The balcony had table and chairs so you could have meals there. There were also two sun lounges. The only issue was the wi-fi speed. We had read that the speed would be 25 bps which is very slow by today's standard but unlike many other holiday apartments it was free but don't expect to be watching YouTube clips if someone else in your apartment is online at the same time - in fact sometimes it can be so slow as to be unusable. Many other holiday apartments we checked required an extra payment for the wi-fi or had other restrictions. A curious issue when we expect hotels, etc to provide usable wi-fi as a matter of course.

Dear John V, Thank you for taking the time to share your detailed and thoughtful review of your recent stay at The Sebel Maroochydore. We are delighted to hear that you found your apartment comfortable and well-equipped, and that the furnishings and layout met your needs during your visit. It's wonderful to know that you appreciated the clean and spacious layout, the well-appointed kitchen, and the balcony setup for enjoying meals and relaxation. Your recognition of the comfortable bedding and quality furnishings is truly appreciated, as we strive to provide a home-away-from-home experience for all our guests. We do note your comments regarding the Wi-Fi speed. While we are pleased that the service is complimentary, we understand that faster speeds are now an essential part of travel expectations. Please rest assured that we are actively exploring options to enhance our connectivity and provide a more seamless online experience in the future. Thank you once again for choosing to stay with us and for sharing your experience. We hope to welcome you back to The Sebel Maroochydore for another relaxing and enjoyable stay in the near future. Warm regards, Penelope Nordheim

Don't stay at the Sebel over Xmas 24. Major renovations going on and no swimming pool access.

Tripadvisor puanı 1.0/5

Paul B TripAdvisor onaylı yorum

A warning. My wife booked a family holiday at the Sebel in Maroochydore many months ago, realising Xmas is a peak period. We have family in Maroochydore. We paid a deposit and we were excited about our holiday. Today we received a call from Sabbina the receptionist at the Sebel informing us, 6 weeks from the busiest peak time, that the Sebel was undergoing major renovations work over Xmas and they would try and keep the noise to a minimum. Also the swimming pool would be closed during the renovations. No offer of a discount. My wife was surprised and asked why they would undertake a major renovation during peak times. My wife asked to speak to a supervisor, Sobbina (poor girl) broke down in tears, she must be getting some upset customers when she tells them of the disruptions the holiday makers would be facing. We feel for her, not her fault. The supervisor Liani spoke with my wife telling her that they could offer a refund or they could try and find alternative accommodation for us, which they did unfortunately it was at the back of the shopping centre with not beach views, not sure if it had access to a pool, same price again no discount offered. Anyway we contacted our travel agent who has booked us into a lovely apartment at the Breeze. We were so lucky got get it , it was a recent cancellation. I cannot believe the Sebel was unaware that major renovations were being undertaken with only 6 weeks notice. Very poor. They can't expect to charge visitors the same money without the benefits of peace and quiet and a swimming pool in December. Just wanted to warn others who maybe intending on staying there over Xmas 24.

Dear Paul, Thank you for taking the time to share your feedback. I’m truly sorry for the disappointment you and your wife experienced regarding our upcoming renovations over the Christmas period. I understand how the timing of this news has impacted your holiday plans, and I apologize for the disruption this has caused. As soon as we were aware of the necessary pool closure, our team took immediate action to notify guests well in advance, and we updated all our websites with information on the scheduled works to provide full transparency. I apologize that we couldn’t offer a discount in this instance, as the booking was made through an online travel agent, which limited our ability to adjust the rate. We greatly value your feedback, as it helps us improve our approach. If you have any further questions or concerns, please don’t hesitate to reach out. We hope to have another opportunity to welcome you in the future under better circumstances. Warm regards, Penny Nordheim

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 167 görüş 9.3/10 Konum
  • 313 görüş 7.6/10 Oda
  • 182 görüş 8.8/10 Hizmet
  • 13 görüş 3.7/10 Wifi
  • 86 görüş 5.2/10 Otel Donanımları
  • 77 görüş 5.2/10 Hijyen
  • 6 görüş 8.8/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Maroochydore şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.