玛格丽特海岸西部码头度假酒店 5 星

客户意见评级 (ALL 评级) 4.0/5 1,376 评论

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描述

酒店其他优惠

  • 位于海滨,拥有度假村风格的别墅

  • 户外泻湖泳池和室内温水游泳池

  • 令人惊叹的高尔夫球场和体育设施

  • Vie 日间水疗中心

  • 获奖餐厅和酒吧

我们的客房

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酒店位置

玛格丽特海岸西部码头度假酒店

1 Magenta Drive
2261 马真塔
澳大利亚

GPS:-33.310834, 151.522901

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BARRETTS RESTAURANT

位置优越,可将马真塔海岸高尔夫球场宁静的球道和湖泊景色尽收眼底。现代风味的澳大利亚菜肴使用新鲜的当地食材,并融合了地中海风味和法国风味的影响。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,376 评论

TripAdvisor 评级  3.9/5  912 评论

Not impressed.

Tripadvisor 评级 2.0/5

Gail B 经 TripAdvisor 认证的评论

Upon arrival on our 5 night stay, we found both the fridge and overhead fan not working. There was so much ice build up that the door would not close. Reception was quick to send someone down to chip away just enough ice so the door could close. Reception informed us that the fan operated by remote and went to find it for us. Neither were seen again = no fan Our first night also found the restaurant not open, so we ordered room service and also asked for an icebucket to assist in keeping drinks cool. A black plastic bag with ice appeared to be the best they could do. The studio and furnishings are in dire need of updating and as our room was unserviced for the whole time, there were not enough supplies. We used our own plastic bags to carry our rubbish along the road to the bin collection area.

A very disappointing experience for a Pullman. It may be a good choice if golf is all you are there to enjoy.

Tripadvisor 评级 2.0/5

Terry C 经 TripAdvisor 认证的评论

A very disappointing experience for a Pullman and the money. Our bedroom had no curtains and when moved to another room it was already occupied. Our third room was a justified upgrade. Very poor management and looks run down in places.

Extremely Disappointing & Over Priced

Tripadvisor 评级 3.0/5

Denise G 经 TripAdvisor 认证的评论

I live on the Central Coast & I booked 1 night here as I was attending a Work Farewell Dinner. To be honest, I was extremely unimpressed with my room that I paid over $320 for a Friday night. No housekeeking or breakfast included and a VERY dated looking room.This price was comparable to a Sydney Hotel that I often stay at, yet so below that standard. I would not recommend this Hotel for good valve at all on a Friday night or weekend. Probably highly unlikely I would ever stay again!

Black mould and dilapidated

Tripadvisor 评级 1.0/5

Vacationer139310 经 TripAdvisor 认证的评论

The room stunk like mould. Had black mould all over the curtains. Dirty marks on walls. Bathroom door was chopped along the bottom and the bathroom floor has stains. Bathroom tiles had pink mould in the grout. The chair had sweat stains on it. The outside furniture didn't match. For $360, it was NOT 5 star. It was 3 star, if that. Gross place. I came away feeling dirty and I felt short changed. Got my money back but wish I had never stayed there. Vile.

Bitterly disappointed

Tripadvisor 评级 2.0/5

Emma S 经 TripAdvisor 认证的评论

What a disappointing stay to say the least. We came through from Sydney for my boyfriend’s birthday to play golf and stay at the resort for 1 night and we were bitterly disappointed with the lack of service and amenities. When we first got to the room, we noticed there were no bottles of water in the room, there were stains in the carpet and our basin tap in the bathroom wouldn’t close properly. The cherry on the cake was breakfast the next morning. We queued for 20 minutes before we were able to be seated and it was evident that there was a severe shortage of staff as the young lady who was seeing to people at the desk kept on disappearing to attend to tables. When we eventually were attended to, we were asked our room number and whether we had breakfast included in our stay (we very much did), as if it was too much effort to check the list of room numbers that would be coming through for breakfast. We were then told to go through and dish food whilst a table is set for us and that we could order coffee in the meantime. The food had very clearly not been replenished throughout the breakfast service and there wasn’t even any bread to toast or juice in the dispensers. We got directed to an open table where there was no cutlery and 1 chair missing. We eventually shared the booth side of the seat and had to take it upon ourselves to get up and ask for cutlery. By this point, 20 minutes had passed and we’d still not received our coffees. It was with this that we opted to just up and leave as we weren’t optimistic that we’d actually ever get our coffees. I’ve never experienced such a shocking breakfast at a resort/hotel in my life and there was a clear lack of urgency, etiquette and attention to quality. My father is a general manager of a Hilton hotel, making quality hospitality something that I am very familiar with. What was supposed to be a celebratory birthday getaway turned into a disappointing and unfulfilling trip. I will never be back and suggest that some deep investigation and introspection needs to take place with regards to staff training, attention to detail and meeting the requirements of ensuring an enjoyable stay of guests.

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其他网络用户评价我们的酒店

  • 310 评论 8.8/10 位置
  • 1,028 评论 5/10 房间
  • 759 评论 6.4/10 服务
  • 53 评论 0.7/10 上网
  • 452 评论 2.7/10 清洁度
  • 414 评论 5.2/10 食物
  • 321 评论 5.6/10 舒适度
  • 214 评论 5.5/10 早餐

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