考英达水域中海岸美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 804 评论

考英达水域中海岸美居酒店 - Image 1
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考英达水域中海岸美居酒店 - Image 4

描述

酒店其他优惠

  • 锦标赛高尔夫球场、室内和室外泳池、网球场、健身房和儿童游乐场

  • 所有客房均设有私人阳台或露台

  • 会议室和活动设施

  • 酒店免费停车场

  • 设有特大床房以及单卧、双卧和三卧公寓

我们的客房

预订此酒店
客房 1

酒店位置

考英达水域中海岸美居酒店

40 Kooindah Boulevard
2259 WYONG
澳大利亚

GPS:-33.282806, 151.440582

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

KARINYAS RESTAURANT

Karinyas has modern cuisine, featuring fresh local produce through its seasonal a la carte menus. The restaurant is open daily for all meals.Overlooking the picturesque golf course, it has an extensive wine list which including wines from local wineries.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  804 评论

TripAdvisor 评级  4.0/5  846 评论

Roach motel, dirty filthy outdated, should be shut down in reality

Tripadvisor 评级 1.0/5

Al S 家庭住宿 - 经 TripAdvisor 认证的评论

Dear Alen, Thank you for your feedback, and we’re truly sorry to hear that your experience was not what you expected. We take cleanliness and comfort very seriously, and we sincerely apologize for the issues you encountered during your stay. We want to assure you that we regularly have a professional pest control service to maintain the property, and while we are located in a bushland area, we do our best to manage the natural environment. We also take your comments regarding cleanliness seriously and will be investigating the concerns you raised about the rooms. Mould, spider webs, and dirty furniture are not acceptable, and we will ensure that these issues are addressed immediately. We understand how disappointing it must have been to feel that the photos didn’t reflect the actual experience, and we apologize for not meeting your expectations. Your feedback is incredibly important to us, and we will take the necessary steps to improve. Thank you again for sharing your thoughts, and we wish you all the best in your future travels. Kind Regards, Tim - Assistant Manager

Better options for the price!

Tripadvisor 评级 2.0/5

Aret E 经 TripAdvisor 认证的评论

Dear Aret, Thank you for taking the time to share such a detailed review on multiple platforms. We genuinely appreciate all feedback, as it helps us understand where we can improve and what aspects of our service may have impacted your experience. We’re sorry to hear that your stay did not meet your expectations, particularly when it comes to the comfort of the mattress, amenities, and the breakfast experience. We always aim to provide great service and ensure that our guests feel comfortable, and it's disappointing to hear that we fell short in these areas. To clarify, the stars assigned to our hotel are determined by the range of amenities and services we offer, and we understand that these should be consistently delivered to ensure a positive experience. We will certainly review your concerns around the availability of toilet paper, the breakfast service, and the pool access tag system. We will also address the staffing and communication issues you mentioned to ensure this doesn’t happen again. Regarding the Accor membership discounts, we apologize for the confusion and any miscommunication from our staff. It’s always our goal to ensure that our guests receive the benefits they are entitled to, and we’ll be reviewing staff training to avoid future misunderstandings. We understand your frustration with the pricing, and we appreciate your suggestion about aligning our services to better reflect the experience and value provided. We will take your feedback into consideration as we continue to improve our offerings. Thank you again for your review, and we truly regret that your stay with us wasn’t the enjoyable experience we strive to provide. We hope you’ll reconsider staying with us again in the future, but if not, we wish you the best in finding accommodations that better suit your expectations. Kind Regards, Tim - Assistant Manager

Shortbhop and you are home……nicely rested!

Tripadvisor 评级 5.0/5

auntynell 经 TripAdvisor 认证的评论

Dear Auntynell, Thank you for your lovely review. We are thrilled to hear you enjoyed a peaceful and relaxing stay with us. It is great to know that our staff, food, and service made your visit special, and the serene views of the golf course and lake added to your experience. We are glad we could provide a restful stopover on your journey, offering a perfect break before heading back into Sydney. We look forward to welcoming you back for another stay in the future. Kind Regards, Tim - Assistant Manager

客户意见评级 4.0/5

Irene 朋友住宿 - 所有已确认评论

尊敬的 Li L.: 感謝您的評價。我們很高興您喜歡我們的自助早餐,也對餐廳的服務感到滿意。期待未來能再次歡迎您光臨。 谨启 Tim - Assistant Manager

Fantastic!

Tripadvisor 评级 5.0/5

Ainsley C 经 TripAdvisor 认证的评论

Hi Ainsley and Paul, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your last-minute weekend getaway at Mercure Koorindah Waters. It’s fantastic to know that the resort, rooms, and especially our team made such a positive impression on you. Roisin, Larry, and Gloria will be delighted to hear your kind words. They always strive to go the extra mile, and your feedback is the best reward for their efforts. We can’t wait to welcome you back for another relaxing stay. Kind Regards, Tim - Assistant Manager

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其他网络用户评价我们的酒店

  • 120 评论 9.8/10 位置
  • 475 评论 7.2/10 房间
  • 448 评论 8.1/10 服务
  • 240 评论 6.2/10 食物
  • 168 评论 4.7/10 清洁度
  • 137 评论 5.7/10 早餐
  • 6 评论 6.2/10 沙滩

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