Novotel Sydney Parramatta 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 1,986 件のレビュー

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350 Church Street, 2150 PARRAMATTA, オーストラリア

説明

ホテルのその他の情報

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

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ホテル所在地

Novotel Sydney Parramatta

350 Church Street
2150 PARRAMATTA
オーストラリア

GPS:-33.810197, 151.00496

電話番号
ファックス +61 2 9630 0757

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  1,986 件のレビュー

トリップアドバイザーの評価  3.6/5  1,373 件のレビュー

Nice hotel & room spoiled by unadvised parking charges.

トリップアドバイザーの評価 3.0/5

Wizward トリップアドバイザー認証口コミ

Our 'de luxe King' room seems pretty good but, I have to say, on Expedia it said there was "self-parking available" but it did not say "this is going to cost you AUD 40 per night". Normally I do not mind paying for parking, after all it is occupying valuable real estate, but if they had been upfront with the charge we may have picked a different, out of town hotel where parking is free. Also, since Novotel have subcontracted it out it was annoying to have to go online, fill in a ton of details (credit card number, home address, phone number, inside leg measurement etc which the hotel already has) just for the privilege of being stiffed AUD 40.00 to park the damn car overnight!

Disappointing

トリップアドバイザーの評価 2.0/5

CBRflyer トリップアドバイザー認証口コミ

We stayed for two nights, I’m an ALL silver member and on check in there was zero recognition of this, sounds super snobby but I stick to Accor branded hotels to build this status and enjoy its perks. Generally on checkin as a silver you get a drinks voucher per person staying, this was not the case here. The bathroom was absolutely feral, the tiles were also super slippery when wet including in the shower. There was a broken lamp in the room, a cupboard that wouldn’t close and a few other bits of wear around the room that really should be addressed. We slept in on Sunday morning and had the “do not disturb” sign on our door, we went out around 1200 and I flipped the sign to say it was ready to be cleaned, despite the fact we did this, the room wasn’t made up, we came back briefly and discovered this, we headed out again (in a rush so no time to stop at reception) and when I had a chance to call I tried to see if reception could arrange to have it fixed but I got fed up after sitting on hold for nearly 10min without the call getting answered and gave up. The shining light for this hotel was the meal I ordered from room service, at $28 I feel it was reasonably priced, the Paneer Masala with fresh roti was absolutely delicious. The hotel is also in a great spot for the L4 light rail, couple of steps out the door to the platform and only a few minutes down to Parramatta Station.

Expensive, Poor Sleep and No Active Customer Complaints Systeme

トリップアドバイザーの評価 1.0/5

Martin D トリップアドバイザー認証口コミ

I had a terrible nights sleep due to the radio next door playing all night. I went to complain to reception during the night but the hotel phone didn't work. I complained to reception in the morning but nothing was done. I sent a complaint email to the motel, as per their website and have had no reply. I sent a complaint to the Accor 'customer care' email address and have had no reply. It's been two months and nothing. I have read similar complaints online about no response to complaints and they advise the only way to get a response is by using Trip Advisor. The room was very expensive, I had next to no sleep and then no response to my complaint. Why would anyone stay in an Accor "managed" motel again?

Disgusted

トリップアドバイザーの評価 1.0/5

Adam W トリップアドバイザー認証口コミ

Where do we start. Check in was a complete nightmare. Once we got our room it was grubby, dirt marks on furniture and carpets. Bathroom needs renovations. Masking tape over broken tiles. Patchy paintwork. Mouldy grout joints. Rooms are noisy and dated. Not worth the money paid to stay here. Find somewhere else

Not suitable for a restful stay

トリップアドバイザーの評価 2.0/5

Adam L トリップアドバイザー認証口コミ

My room was on the 7th floor. Unfortunately, my stay was very disappointing. The room was extremely noisy hearing road traffic in addition to extremely loud music playing all night and screaming from a group of homeless people who have set up camp across the street in the reserve. The air conditioning was also very loud and added to the disturbance. On top of this, the room was quite dark with poor lighting, which made it uncomfortable. I asked reception to move rooms and there were no spare rooms available. Reception gave me some ear plugs and informed me they call the police on a regular basis in regards to the music and screaming issue.Overall, I would not recommend this hotel if you are looking for a restful stay.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 576 件のレビュー 4.8/10 清潔さ
  • 340 件のレビュー 3.4/10 設備
  • 307 件のレビュー 5.9/10 朝食

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。