メルキュール シドニー パラマタ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,329 件のレビュー

メルキュール シドニー パラマタ - Image 1
メルキュール シドニー パラマタ - Image 2
メルキュール シドニー パラマタ - Image 3
メルキュール シドニー パラマタ - Image 4

説明

ホテルのその他の情報

  • 4つのコンファレンス & イベント用スペース

  • レストラン & バー「M」のモダンなオーストラリア料理

  • Wi-Fi、液晶TV(ケーブルチャンネル対応)、ワークスペース

  • 屋外プール、スパ、テニスコート、テラス席

  • オリンピックパークまで10分、シドニーのCBDまで40分

当ホテルの客室

このホテルを予約
客室 1

ホテル所在地

メルキュール シドニー パラマタ

106 Hassall Street, シドニー, オーストラリア
2142 シドニー
オーストラリア

GPS:-33.81897, 151.021591

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

M RESTAURANT

ブッフェ式朝食とアラカルトのディナーメニューを毎日お楽しみいただけます。 シーフードとステーキを専門とするシェフの手による、モダンなオーストラリア料理をご用意しております。 夏季は、屋外テラスでお食事をお召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,329 件のレビュー

トリップアドバイザーの評価  4.0/5  1,106 件のレビュー

Extremely disapointed.

トリップアドバイザーの評価 1.0/5

Mick C トリップアドバイザー認証口コミ

Dear Mick, Thank you for sharing your detailed feedback. I’m truly sorry to hear that your experience at Mercure Parramatta did not meet your expectations. The concerns you’ve raised, from the condition of the interiors to the housekeeping standards, are deeply concerning and fall far short of the quality we strive to provide. Your observations about the worn furnishings, maintenance issues, and lack of attention to cleanliness are being taken seriously, and I’ve shared your comments with our management and maintenance teams for immediate review. Rest assured, we are addressing these shortcomings to ensure improvements are made promptly. We sincerely apologize for the discomfort and inconvenience caused during your stay. While we cannot change your past experience, we would greatly appreciate the opportunity to make it up to you. Please feel free to reach out to us directly if you’d consider staying with us again, so we can ensure your next visit meets the high standards we aim for. Thank you again for your feedback—it is invaluable in helping us improve. Kind Regards Sovana Bhattarai Front Office Manager

Hilarious as a show. No fun to stay. Too far from eat street and dumpy as. My company will be getting told; never again!

トリップアドバイザーの評価 1.0/5

Hbutter ビジネス - トリップアドバイザー認証口コミ

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We do few restaurants near the hotel; I am sorry if my team did not communicate you about the nearby restaurant. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. If you would like to discuss further Please contact myself on 02 88361000 .Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. Sincerely , Sovana Bhattarai Front Office Manager

Room 305 - Below Standard and Over-priced.

トリップアドバイザーの評価 2.0/5

A272THkevinh トリップアドバイザー認証口コミ

Dear Guest , Thank you for sharing your feedback. We are truly sorry to hear that you had such a negative experience with us. This is certainly not the level of service we strive to provide. We understand how frustrating it must have been to go up and down the lifts and we apologize for the delay. We’ve already addressed this issue with our team and are taking steps to ensure that our scheduling and customer service are improved moving forward. Thank you for bringing this to our attention. We truly value your feedback and hope to have the chance to serve you better in the future. If you would like to discuss further, please contact myself on 02 88361000. Kind Regards Sovana Bhattarai Front Office Manager

Great Location

トリップアドバイザーの評価 3.0/5

83MarkP83 Couples - トリップアドバイザー認証口コミ

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Mercure Parramatta

トリップアドバイザーの評価 1.0/5

Resort30487201159 トリップアドバイザー認証口コミ

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your feedback with our Housekeeping and Engineering team. please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With the concept of single use plastic, we are not offering any bin bags inside the bins. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02 88361000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 480 件のレビュー 8.9/10 ロケーション
  • 1,038 件のレビュー 5.7/10 客室
  • 803 件のレビュー 7.8/10 サービス
  • 21 件のレビュー 2.2/10 インターネット
  • 480 件のレビュー 4.6/10 清潔さ
  • 251 件のレビュー 3.7/10 設備
  • 237 件のレビュー 4.1/10 料理
  • 207 件のレビュー 5.5/10 朝食

Powered by Trustyou

Accor Live Limitless

入会は無料です

このホテルを予約する際:

  • ステータスポイントとリワードポイントが貯まります

  • リワードポイントを使うことができます

  • 特典を利用します

  • メンバー限定料金が利用可能

周辺の他の施設

シドニーのすべてのホテル