メルキュール シドニー パラマタ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,346 件のレビュー

メルキュール シドニー パラマタ - Image 1
メルキュール シドニー パラマタ - Image 2
メルキュール シドニー パラマタ - Image 3
メルキュール シドニー パラマタ - Image 4

説明

ホテルのその他の情報

  • 4つのコンファレンス & イベント用スペース

  • レストラン & バー「M」のモダンなオーストラリア料理

  • Wi-Fi、液晶TV(ケーブルチャンネル対応)、ワークスペース

  • 屋外プール、スパ、テニスコート、テラス席

  • オリンピックパークまで10分、シドニーのCBDまで40分

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

メルキュール シドニー パラマタ

106 Hassall Street, シドニー, オーストラリア
2142 シドニー
オーストラリア

GPS:-33.81897, 151.021591

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

M RESTAURANT

ブッフェ式朝食とアラカルトのディナーメニューを毎日お楽しみいただけます。 シーフードとステーキを専門とするシェフの手による、モダンなオーストラリア料理をご用意しております。 夏季は、屋外テラスでお食事をお召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,346 件のレビュー

トリップアドバイザーの評価  4.0/5  1,103 件のレビュー

Great Location

トリップアドバイザーの評価 3.0/5

83MarkP83 Couples - トリップアドバイザー認証口コミ

Very pleasant stay. Great staff. Very good size room. Lovely pool and tenis court is a bonus. Really good location especially if you are going to Olympic Park or Rose Hill Race course. Hotel needs a refurb carpets are looking very sad and walls a new paint job. Our room did not have a chair for the desk top.

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Sydney Parramatta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Sovana Bhattarai Front Office Manager

Mercure Parramatta

トリップアドバイザーの評価 1.0/5

Resort30487201159 トリップアドバイザー認証口コミ

The motel was disgusting, mouldy and dirty and looks nothing like the photos. The photos look like when the motel was first built. The bed was hard like a rock and very uncomfortable. The carpets were filthy and stains all over. Would not stay again and charged a fortune to stay. The motel is very outdated and very old furnishings. Very disappointed with the stay.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I have shared your feedback with our Housekeeping and Engineering team. please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. With the concept of single use plastic, we are not offering any bin bags inside the bins. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02 88361000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

Disgusting Cleanliness and Terrible Service

トリップアドバイザーの評価 1.0/5

Jason W トリップアドバイザー認証口コミ

This is the second time my partner and I have stayed at the Mercure, however we were disgusted with the cleanliness of the room, with hairs all over the bathroom floor, sink, shower and bed. We checked out within a few hours rather than staying at the hotel and wrote to the management regarding this. We received an email saying thanks for the feedback and to call to discuss in further detail. We have called 4 times now, with no support at all, 2 times the manager was unavailable (no return call ever) and twice explaining to the assistant (who advised the manager was unavailable) the situation who decided to hang up on us when we said we would cc them in response to the managers email so they had a copy. Unfortunately we will never stay there again and would advise against it for others due to the cleanliness (disgustingness of the room) and lack of feedback response from management (they don't help even if they say they will, we've wasted hours now). The pictures don't even show the extent of the hairs in the bathroom and bed.

Dear Jason, Thank you for taking the time to tell us about your experience at the Mercure Sydney Parramatta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 028836 1000 if you wish to discuss this matter in further details. Sincerely, Sovana Bhattarai Front Office Manager

RHorne

トリップアドバイザーの評価 4.0/5

Trek36717479099 ビジネス - トリップアドバイザー認証口コミ

Great staff especially the reception team led by Savana Great location and car park Friendly team in kitchen whom had to deal with alot of rude people; Mini Bar should be complimentary for Diamond Mem

Email confirmation not honoured

トリップアドバイザーの評価 1.0/5

Robert W トリップアドバイザー認証口コミ

Fair Trade Case -booked 18 rooms 33 peeps via Accor. Emailed hotel in June & response was room paid in full and confirmed. 4 days from check in & i emailed them & not honouring booking & $1430 more

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 475 件のレビュー 8.7/10 ロケーション
  • 1,029 件のレビュー 6/10 客室
  • 815 件のレビュー 7.9/10 サービス
  • 18 件のレビュー 2.2/10 インターネット
  • 465 件のレビュー 5/10 清潔さ
  • 254 件のレビュー 3.9/10 設備
  • 242 件のレビュー 4.1/10 料理
  • 212 件のレビュー 4.8/10 朝食

Powered by Trustyou

周辺の他の施設

シドニーのすべてのホテル