プルマン アット シドニー オリンピック パーク 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 2,523 件のレビュー

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Olympic Boulevard, 2127 シドニーオリンピック公園, オーストラリア

説明

ホテルのその他の情報

  • シドニーオリンピック公園にあるビジネスと娯楽の中枢

  • 客室からは息をのむような市街のパノラマ風景がお楽しみいただけます。

  • 「バカールレストラン」では魅力的なワインを豊富に取り揃えました。

  • 24 hour fit lounge

  • 2 minute walk to rail station, 26 minute drive to CBD

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ホテル所在地

プルマン アット シドニー オリンピック パーク

Olympic Boulevard
2127 シドニーオリンピック公園
オーストラリア

GPS:-33.849167, 151.068771

電話番号
ファックス +61 2 8762 1263

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

BACAR RESTAURANT

ラグジュアリーな雰囲気が漂う現代風のレストラン。受賞歴豊富なエグゼクティブシェフのベン・ニコルズが創り出す四季折々のメニューは、まさに絶品。思い出に残る素敵なグルメ体験をご満喫ください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  2,523 件のレビュー

トリップアドバイザーの評価  4.5/5  1,879 件のレビュー

Excellent Experience - recommended.

トリップアドバイザーの評価 5.0/5

Beach8um トリップアドバイザー認証口コミ

I was very impressed with this hotel. We stayed for a few nights in Deluxe Double 1060 and the room was spotless, nicely decorated & with a lovely outlook over the stadiums. The daily servicing of the rooms was excellent, and they should be commended. Check-In was friendly and accommodating. Bar Service was also friendly and professional. Shout out to Tony & his crew for their awesome service and attention to detail. Loved the fruity water in the foyer and the easy access to Qudos Bank Arena. The only small downer was the unhappy check-out guy who probably should find another job that doesn't deal with tourists and customers generally. Seemed totally disinterested. But honestly, congratulations to you all for a high-quality, well-run hotel. We will be back :)

Missed opportunity

トリップアドバイザーの評価 3.0/5

Corrlisa ファミリー - トリップアドバイザー認証口コミ

Great location, all staff were pleasant. The loyalty chocolates were a nice touch. Unfortunately, the personalisation on the card was incorrect (I am a Mrs not a Mr). On check in I had to query why the room types were not as I had requested - and paid for - on booking nearly a year prior. It was a shame that I wasn’t contacted in advance to say my request could not be met, or that it wasn’t even mentioned on check in and I had to ask about it. I was charged for valet parking that I have no recollection of booking and did not use. I queried it when I realised I had been charged for something I did not use, and am still waiting for a response ten days later. No one mentioned this when I checked in. When I checked out I was given the option to email the invoice, which only provided one of three invoices. I am still waiting on the others.When I checked out I was not asked about my stay which may have prompted me to mention the mould in the shower. We had such a good time at the event we went there for, the stay could have easily been the icing on the cake. I would not rush to return.

Dear Corrlisa, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your kind words about our location and our staff, as well as your acknowledgment of the loyalty chocolates. However, I sincerely apologize for the inaccuracies in the personalization of the card and for the discrepancies with your room type request. We understand how important it is for all details to be correct, especially after such a long lead time. I regret that you were not informed about the changes upon your arrival. Regarding the valet parking charge and the invoices, I understand your frustration. It is our practice to clarify all charges at check-in, and I apologize for any oversight in this instance. Your concerns about the cleanliness in the shower will also be addressed with our housekeeping team. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, Pullman at Sydney Olympic Park

poor experience

トリップアドバイザーの評価 2.0/5

Andrew M トリップアドバイザー認証口コミ

the reception and duty managers, promised they would correct credit card transactions but nothing has happened. Still awaiting a phone call and a resolution 12 days on. they also were adjusting reward points still awaiting that correction as well.

Dear Andrew M, Thank you for your feedback. We regret to hear about the delay in resolving your credit card transactions and reward points adjustments. Please know that we value your concerns and will ensure they are addressed appropriately. Best regards, Pullman at Sydney Olympic Park

Fantastic

トリップアドバイザーの評価 5.0/5

Caterina C ファミリー - トリップアドバイザー認証口コミ

This is one one my favorite Accor hotels. Nothing can be faulted. Staff deserve reconigtion as they too can not be faulted

Dear Caterina C, Thank you for your wonderful feedback regarding your recent stay at Pullman at Sydney Olympic Park. We are delighted to hear that you consider our hotel one of your favorites and appreciate the recognition of our dedicated staff. Your kind words will certainly be shared with the team, as they strive to provide exceptional service to all our guests. Warm regards, Dianne Knight Director Rooms

Disappointing Stay.

トリップアドバイザーの評価 1.0/5

J J トリップアドバイザー認証口コミ

The hotel has an excellent location, although the staff’s performance is average. Specifically, the duty manager, Tanya, fell short of expectations and demonstrated a lack of focus on guest satisfaction. I strongly recommend further training to focus more on customers needs and expectations.

Dear J J, Thank you for sharing your feedback with us. We are disheartened to learn about your disappointing experience at our hotel. We appreciate your kind words about our location and regret to hear about the service shortfall you encountered. Rest assured, guest satisfaction is our top priority, and we will address your concerns internally. Your suggestion for further training is duly noted. We hope to have another opportunity to exceed your expectations in the future. Warm regards, Dianne Knight Director Rooms

との提携 TripAdvisor

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周辺の他の施設

シドニーオリンピック公園のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。