イビスシドニーオリンピックパーク 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,711 件のレビュー

イビスシドニーオリンピックパーク - Image 1
イビスシドニーオリンピックパーク - Image 2
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Olympic Boulevard, 2127 SIDNEY OLYMPIC PARK, オーストラリア

説明

ホテルのその他の情報

  • Shared facilities with adjacent Novotel Sydney Olympic Park

  • 2 minute walk to station, 26 minute drive to CBD and Sydney Airport.

  • Big screen sport and live music at the brewery bar & kitchen

  • Relaxed dining at Boulevard Brasserie & Bar

  • Complimentary WIFI

当ホテルの客室

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ホテル所在地

イビスシドニーオリンピックパーク

Olympic Boulevard
2127 SIDNEY OLYMPIC PARK
オーストラリア

GPS:-33.848062, 151.067754

電話番号
ファックス +61 2 8762 1263

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,711 件のレビュー

トリップアドバイザーの評価  3.7/5  601 件のレビュー

Not a 4 start experience

トリップアドバイザーの評価 2.0/5

Mike H トリップアドバイザー認証口コミ

Firstly, I must say that all of the front of house staff were extremely helpful and professional in every interaction I had with them, and the location is awesome if you are attending an event in Olympic Park. But there is a lot needed to improve to call the hotel 4 star. I checked into my room on the 4th floor after 2pm to find food plates from the previous night still outside hotel room doors (including mine), they were still there at 4pm when I left the hotel. This happened each day and unfortunately left a smell in the corridor. An ice bucket with an empty bottle remained outside a room even after the food remains had been removed. While the reception/bar area looks great my room was in sore need of a refurbishment. Frayed/damaged curtains, virtually all the wall fixtures in the bathroom were loose in the wall, dirt around the sockets and poorly finished light replacement activities leaving patchy/peeling paint on the rooms ceiling. A minor point also, but speaks to the general coordination, the TV in my room welcomed me to another room number and a different guests name throughout my stay. Time for a review of your systems I think. Thanks again to the staff, they were a credit to the hotel. Hope this information helps you make some improvements.

Would not recommend

トリップアドバイザーの評価 3.0/5

away-from-home-2250 トリップアドバイザー認証口コミ

Room not cleaned properly, blood stain on the pillow case, milk in fridge had been opened & used , went to reception to get a new one but they had run out of milk. All this for over $200 a night, lift you game people. The one redeeming feature was that the bed was comfortable.

Dear Guest, Thank you for taking the time to provide feedback on your recent stay. I’m truly sorry to hear about the issues you encountered with room cleanliness and the condition of the milk, as well as the lift inconvenience. This is not the standard we strive to maintain, and I understand your frustration. We are addressing these concerns with our team to ensure such issues are rectified. I’m glad to hear that you found the bed comfortable, but I regret that your overall experience did not meet your expectations. Thank you for bringing these matters to our attention. If there’s anything further you’d like to discuss, please feel free to contact me directly. Kind regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

Great location, good service & friendly staff...... but getting a bit old

トリップアドバイザーの評価 4.0/5

Mark D ビジネス - トリップアドバイザー認証口コミ

Stayed at the Ibis Sydney Olympic Park for a work function, as the name suggests is located in the Sydney Olympic Park are and is close to multiple sporting, concert, venues and restaurants. Check in was quick and efficient. Room was pretty basic & aging, but it has everything you need in a very convenient location. Breakfast was good with plenty to choose from. I'd certainly stay here again. The only issue I found was a lack of PowerPoint's, especially by the bed.

Thank you for your feedback. I'm pleased to hear that you enjoyed the location, service, and friendly staff during your recent stay with us. It’s great to know that our convenient location and breakfast offerings added to your positive experience. I appreciate your comments regarding the room's condition and the lack of power points by the bed. We look forward to welcoming you back on your next visit to Sydney Olympic Park. Best regards, Beau Frith Front Office Manager ibis Sydney Olympic Park

Family

トリップアドバイザーの評価 1.0/5

Liz M トリップアドバイザー認証口コミ

Stayed at the Ibis Sydney Olympic Park, arrived at the hotel to find no parking available even though when I booked l was assured that parking was available, sent to a parking station , to find it was full , charged $7 for 7 minutes whilst driving around the parking station to try and find a parking spot. Came back to the hotel , 45 minutes to be checked in as only 2 staff on reception. Had to leave my 3 young daughters at the hotel on their own as they could not walk the 1 km back to the hotel. Hotel reception staff very unfriendly and not helpful at all. I will never stay at the Ibis Sydney Olympic Park ever again . On checking out was charged $45 for my car to be parked at the front of the hotel. I will also not bd renewing my Accor membership. I sent an email to the Ibis hotel and Accor 3 days ago , still waiting for a response. Simply never again.

Dear Liz, I’m very sorry to hear about your experience at Ibis Sydney Olympic Park. It’s clear we didn’t meet your expectations, and for that, I sincerely apologize. We understand how frustrating it must have been to deal with parking issues, delays at check-in, and poor service. These are not the standards we aim to uphold. I’m sorry to hear that you felt our staff was unhelpful and that your concerns went unresolved. Please rest assured that your feedback is taken very seriously. We will review the situation regarding the parking charges and the lack of response to your email. Thank you for bringing these issues to our attention, and I hope we can address them to prevent future occurrences. Best regards, Beau Frith Front Office Manager Ibis Sydney Olympic Park

Dirty room

トリップアドバイザーの評価 2.0/5

Samone C Friends getaway - トリップアドバイザー認証口コミ

The Ibis Olympic Park review. Pros: Lovely welcome to the hotel and check in was easy. Breakfast in the room was good, perfectly cooked eggs. Cons: Rooms was the dirtiest room I have ever stayed in. 1cm thick dust in the room around edges, mould on the blinds and peas in the bathroom sink ? I did ask to be moved to a cleaner room as my asthma started to play up and this was accomodation. The next room was a little cleaner with no mould on the blinds however not to standard.

との提携 TripAdvisor

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周辺の他の施設

Sidney Olympic Parkのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。